BLUESTARCONSE18 November 2019

Blue Star Limited has informed the Exchange regarding 'Earnings Call Transcript Q2 and H1 of FY20'.

Blue Star Limited

BLUE STAR

• 7 / JUBILEE

::::;;:-~ PLATINUM

Blue Star Limited Band Box House, 4th Floor, 254 D, Dr Annie Besant Road, Worli, Mumbai 400 030, India. T : +91 22 6654 4000 F : +91 22 6654 4001 www.bluestarindia.com

BSE Limited Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai- 400 001

National Stock Exchange of India Limited Exchange Plaza, C-1, Block G, Sandra Kurla Complex, Sandra (East), Mumbai- 400 051

BSE Scrip Code: 500067

NSE Symbol: BLUESTARCO

November 18, 2019

Dear Sir/Ma'am,

Sub: Earnings Call Transcript- Q2 and H1 of FY20

With reference to our letter dated November 13, 2019, and pursuant to Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are enclosing herewith the Earnings Call Transcript pertaining to 02 and H1 of FY20 Financial Results of the Company.

The aforesaid information is also being made available on the website of the Company www.bluestarindia.com

Thanking you, Yours faithfully, For Blue Star Limited

®~ Vijay Devadiga

Company Secretary

Encl: a/a

Registered Office: Kasturi Buildings, Mohan T Advani Chowk, Jamshedji Tata Road, Mumbai 400 020, India. T: +91 22 6665 4000 F: +91 22 6665 4152. CIN: L 28920MH 1949PLC 006870

“Blue Star Limited Q2 & H1 FY’20 Earnings Conference Call

November 15, 2019

MANAGEMENT: MR. NEERAJ BASUR – GROUP CFO

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Blue Star Limited November 15, 2019

Moderator:

Good day, ladies and gentlemen and a very warm welcome to the Blue Star Limited Q2 & H1

FY’20 Earnings Conference Call. We have with us today from the management Mr. Neeraj

Basur - Group CFO. As a reminder, all participant lines will be in the listen-only mode and

there will be an opportunity for you to ask questions after the presentation concludes. Should

you need assistance during the conference call, please signal an operator by pressing ‘*’ and

‘0’ on you touchstone phone. Please note that this conference is being recorded. I now hand the

conference over to Mr. Neeraj Basur. Thank you and over to you sir.

Neeraj Basur:

Good morning ladies and gentlemen, this is Neeraj Basur. I am happy to share with you that

Blue Star has been awarded the coveted “Golden Peacock Award for Excellence in Corporate

Governance” for 2019. We at Blue Star have always endeavored to adopt and implement best-

in-class governance policies and practices and this award recognizes our commitment in this

regard.

I will now provide you an overview of the results for Blue Star Limited for the quarter ended

September 2019.

Following are the financial highlights of the company for the quarter-ended September 30,

2019 on a consolidated basis:

-Revenue from operations for Q2FY20 was Rs 1249.47 cr as compared to Rs 1032.20 cr in

Q2FY19, a growth of 21.0%.

-EBIDTA (excluding other income and finance income) for Q2FY20 was Rs 73.58 cr as

compared to Rs 58.07 cr in Q2FY19, an increase of 26.7%.

-PBT before exceptional items was Rs 55.75 cr in Q2FY20 as compared to Rs 34.42 cr in

Q2FY19, an increase of 62%.

-Tax expense for Q2FY20 was Rs 16.88 cr as compared to Rs 7.84 cr in Q2FY19. The

Company has decided not to immediately opt for the lower rate of 22% corporate tax owing to

the un-availed MAT credit to the tune of Rs 67 cr (consolidated). At the same time, we needed

to account for higher tax expense during the quarter on account of increased profitability and

unwinding of Deferred Tax Asset created in earlier years.

-Net profit for Q2FY20 was Rs 37.94 cr as compared to Rs 19.55 cr in Q2FY19, an increase of

94.1%.

-Carry-forward order book as at September 30, 2019 was Rs 2934.52 cr as compared to Rs

2216.63 cr as at September 30, 2018, an increase of 32.4%.

-Effective Working Capital Management enabled a significant reduction in our Capital

employed to Rs 1063.49 cr as on September 30, 2019 from Rs 1267.88 cr as on September 30,

2018.

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Blue Star Limited November 15, 2019

-Consequently, borrowings reduced to Rs 188.97 cr as on September 30, 2019 (debt equity

ratio of 0.22) as compared to a net borrowing of Rs 463.47 cr as on September 30, 2018 (debt-

equity ratio of 0.59).

Business Highlights for Q2 FY’20:

Segment I: Electro-Mechanical Projects & Commercial Air Conditioning Systems

Segment I revenue was Rs 783.54 cr in Q2FY20 as compared to Rs 630.97 cr in Q2FY19, a

growth of 24.2%. Segment result was Rs 44.56 cr (5.7%) in Q2FY20 as against Rs 44.75 cr

(7.1%) in Q2FY19. Order inflow during the quarter was higher by 11.2% at Rs 794.35 cr as

compared to an inflow of Rs 714.31 cr in Q2FY19.

i) Electro-Mechanical Projects business:

In Q2FY20, order inflows from infrastructure sector continued to be impressive with the

addition of Airport projects at Bangalore and Delhi. However, delays in new project approvals

from financial institutions led to relatively lower order inflow in the buildings segment.

We continued to exercise caution on the pace of project execution in view of the continuing

liquidity stress in the real estate and infrastructure sectors. We maintained our leadership in the

Electro-Mechanical space in India.

Carried forward order book of the Electro Mechanical Projects business was Rs 2064 cr as on

September 30, 2019 as compared to Rs 1512 cr as on September 30, 2018, an increase of 37%.

ii) Commercial Air Conditioning Systems

Our business registered an impressive revenue growth during Q2FY20. New product launches

and increased operational reach in tier–3, 4 and 5 cities helped us to gain market share in

Chillers and VRF categories during the quarter. We continued to grow faster than the market

and improved our market share in all the product categories.

Our newly launched products such as the next generation Inverter Ducted, Water cooled VRF,

Air cooled VFD Screw Chiller and Configured Oil Free Chiller gained good traction and

market acceptance.

Key segments that contributed to billing during the quarter were Industrial, Hospitals and

Educational Institutions.

Major orders bagged in Q2FY20 were from JSW Steel Ltd (Bellary), Safdarjung Hospital

(Delhi) and ISRO Viewing Gallery (Sriharikota).

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Blue Star Limited November 15, 2019

iii) International Business

Our continuous efforts to increase demand for unitary and applied products helped us bag good

orders from the markets in the Middle East, Africa and SAARC countries.

With steady growth, we are also focusing on enhancing and improving our eco-friendly

product standards and certifications. Our showroom in Dubai is playing a significant role in

demonstrating our products lines and capabilities and help build confidence in potential

customers.

Our international projects executed through the Joint Ventures at Qatar and Malaysia

continued to do well.

We continued to invest in strengthening our brand in select international markets.

Segment II: Unitary Products

Segment II revenue was Rs 377.21 cr in Q2FY20 as compared to Rs 343.06 cr in Q2FY19, a

growth of 10.0%. Segment result was Rs 11.96 cr (3.2%) in Q2FY20 as compared to Rs 8.20

cr (2.4%) in Q2FY19.

i) Room Air Conditioner business

After a very good Q1FY20 and late, but strong summer, Q2FY20 demand for Room Air

Conditioners was good and market grew by 10%. We grew in line with the market and

maintained our market share of 12.5%.

The demand was for low-end products with more than 60% emanating from tier-3, 4 and 5

markets. Further,40% of the sales was through the consumer finance route.

FY20 should be a normal growth year for the industry on the back of lower penetration. Our

new brand initiatives have been well received by the trade and should support our growth plans

for FY20 and the next summer season.

ii)Commercial Refrigeration business

Revenue growth in Q2FY20 was contributed by increased billing across all categories. We

continued to perform well in the processed foods, ice cream, hospitality, and dairy segments

and maintained leadership position across the product categories. Our new lines of businesses

also started gaining good traction in the market with orders from several reputed brands.

Major orders bagged in Q2FY20 were from Shell, Swiggy, Hatsun and Havmor.

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Blue Star Limited November 15, 2019

iii) Water Purifier business

We continued to grow in line with the market growth and maintained our market share. Total

installed base of our Water Purifiers crossed one lakh units during the quarter. We will

continue to make investments in branding and marketing initiatives both in the digital and print

mediums to achieve the targeted growth and market share.

Segment III: Professional Electronics and Industrial Systems

Segment III revenue was Rs 88.72 cr in Q2FY20 as compared to Rs 58.17 cr in Q2FY19, a

growth of 52.5%. Segment result was Rs 24.43 cr (27.5%) in Q2FY20 as compared to Rs

12.56 cr (21.6%) in Q2FY19.

Revenue and profit growth was majorly contributed by receipt of multiple high value orders of

Data Security Solution and Non-Destructive Testing businesses. Growth potential in the Indian

digital payment sector continues to offer growth opportunities for our Data Security Solutions

business. On the other hand, automotive capex has been muted.

During the quarter, large orders were received from Honda Motorcycle and Scooter India and

Welspun Corp Limited.

Business Outlook:

Though the order book is healthy, project execution pace has not picked up and credit flow in

the real estate and infrastructure sectors remains a constraint. Low penetration coupled with

increasing demand from Tier-3, 4 and 5 towns will continue to support growth in the products

business.

We will stay focused on driving revenue growth and profitability with a close watch on

margins, cash flow and capital employed.

With that ladies and gentlemen, I am done with the opening remarks. I would like to now pass

it back to moderator, who will open up floor to questions. I will try and answer as many

questions as I can. To the extent I am unable to, we will get back to you via e-mail.

With that, we are open for questions.

Moderator:

Thank you. Ladies and gentlemen we will now begin the question-and-answer session. The

first question is from the line of Aditya Bhartia from Investec. Please go ahead.

Aditya Bhartia:

Growth in Unitary Products segment for us appears to be weaker than what some of the peers

have reported, as well as growth that we understand the industry has delivered in first half of

this fiscal. What has that been on account of and have you seen competitive intensity

increasing from private label brands and from some of the other players especially into that

market?

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Blue Star Limited November 15, 2019

Neeraj Basur:

The industry and our growth in the Room AC category has been similar at around 10%. It has

been a mixed quarter for different players. There are players who have done better than that

and there are also players who have achieved lower growth. We are still awaiting final

industry data. Our assessment is that bulk of the growth has been contributed by the entry level

products in tier-3, 4, 5 markets and the online channel which e also caters to the entry level

products. Blue Star has consistently maintained a mid-premium level market positioning, and

in that context our growth of 10% is pretty much in line with what we were expecting for Q2.

Aditya Bhartia:

But if we look at first half as well, our growth in the Unitary Products segment has been

somewhat lower, around 10% vis-à-vis 30%-odd that industry appears to have grown. So even

first quarter to that extent, growth was bit slower and what has really contributed to that?

Neeraj Basur:

I need to remind you and others were on the call that our growth in Q1 in Room AC was

around 25%. In Q1 we transitioned the old range of our commercial refrigeration products into

a new range and so we were liquidating our existing inventory.. Our segment 2 overall growth

in Q1 was impacted by the commercial refrigeration products whereas the Room AC sales was

in fact ahead of the market. In Q1the market grew by around 22% and we grew at 25%.We

have registered a 22% year-on-year growth in our Room AC business in H1.

Moderator:

Thank you. The next question is from the line of Renjith Sivaram from ICICI Securities.

Renjith Sivaram:

UCP margins have been bit of a worry for us. While it has been lower last year we can

understand there were lot of inventories, so this quarter also it was low. Is it kind of we are

unable to take any price increase or is it something to do with the investments into this water

purifiers?

Neeraj Basur:

If you look at the overall segment-II margin profile this year versus last year, this year we are

at around 3.2% compared to 2.4% of last year. Last year Q1 was impacted because of the poor

summer season led inventory problems and that spilled over to Q2 also. There was an

overhang of inventory and the related inventory holding costs in Q2 last year, which are not

there this year which is getting reflected in the margin improvement. Having said that, the

pressure on prices continues and obviously that has an impact on the overall margin profile as

well. We took a price increase in end of Q3 and beginning Q4 last year, after that we have not

re-calibrated our prices significantly. We are mindful of the gap between our pricing and the

competition and we have been trying to narrow that down as much as possible in order to catch

up on the growth momentum which has helped us in H1 this year.

We have also consciously stepped up our branding and advertising expenses in the current

year. You might have noticed we have recently signed Virat Kohli as the new Brand

Ambassador to promote our products, more specifically our Air-Conditioners. That is one

example of how we are stepping up our marketing and advertising spend because we do

believe that the full financial year growth for the market should be good, and in that context we

want to use Q3 and then Q4 when the summer starts, to ensure that our market growth rate

keeps pace with our aspiration of market share and growth.

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Blue Star Limited November 15, 2019

Therefore, while there have been savings as compared to last year in some of the inventory

holding costs, we have stepped up advertising, and have not taken consciously, any price

increases. In Q2 because of the overall volume and sale, margin tends to be lower. The same

situation will be there in Q3 as well, but by Q4 we are expecting to come back on our

expectations of 9% to 9.5% margin profile for the UCP segment.

Just to conclude this answer, in the current year we are on a reducing investment scale as far as

Water Purifiers are concerned. The margin impact last year was 160 basis points on segment-

II margins and we are expecting it to be anywhere between 90 and 100 basis points this year

from our water purifiers category.

Renjith Sivaram:

In Segment-I, when we look at the order intake and your peers, there is a stark difference. So

have we lost out on any of the metro jobs?

Neeraj Basur:

We had bagged an order of Rs.253 crores from Mumbai Metro in Q1. After that we have

been bidding for some Metro and airport jobs and had bagged a couple of good airport

projects. Our overall order book in fact has grown quite impressively this year at 32% plus.

Moderator:

Thank you. The next question is from the line of Nitin Arora from Axis Mutual Fund.

Nitin Arora:

First question on the UCP segment. We faced a decline because in the chillers part because we

were going for a transition in a lot of products. Can you quantify how the growth was within

this quarter and are these products back in the system because you were doing some high-rated

inverter products there as well?

Neeraj Basur:

In Q1 we had a de-growth situation in the commercial refrigeration products category. We

were liquidating our inventory of old SKUs in Q1. In the current quarter, we have grown by

around 6% in that category. The other products have given us rest of the growth.

Nitin Arora:

For the full year, you are expecting a 10%, growth?

Neeraj Basur:

No the growth for Q2 is 10% and 6% is the growth of commercial refrigeration products.

Nitin Arora:

How do you look at this commercial refrigeration for this year and next year because that has

almost like 30% of UCP going to come?

Neeraj Basur:

I had clarified last quarter as well that, we expect to be able to neutralize the impact of de-

growth in commercial refrigeration for Q1 during rest of the year. Our expectation is that we

will be just about neutral or grow marginally for the full year in commercial refrigeration

products and rest of the growth in Segment-II will be driven by Room ACs and the other

products that we have in this segment.

Nitin Arora:

There is a brand, who is pushing prices higher compared to what is available in the market by

all the other brands. When we look at the wholesale numbers of quarter the whole thing was

each brand in this quarter, I am talking about the volume part; we saw that it has relatively not

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Blue Star Limited November 15, 2019

able to push that wholesale because we still have lot of inventory in the system. Has that really

held Blue Star also to gain the market share from him or you think it is a transition thing, so

not really impacted, not able to gain by other players?

Neeraj Basur:

We are still awaiting market share data for Q2. The early numbers we have indicate that there

are two or three players who have grown quarter-on-quarter and there are players who may not

have grown or in fact might have de-grown, and the overall market growth is about 10%. Q2

is a relatively low quarter to have any view on e shaping market positioning, and so will be the

case in Q3. Greater clarity on market ranking will get established by Q4. The good news is that

the inventory level across most players in the market is fairly normal relative to last year.

To that extent, since the excess inventory situation has completely got managed and resolved,

there should not be pricing pressure because of that going forward. So, we are expecting a

normal growth in FY20.

Moderator:

Thank you. The next question is from the line of Aditya Bhartia from Investec.

Aditya Bhartia:

Sir, my question is on Water Purifiers wherein you indicated that we have grown at the pace of

the market. Given that we are a new entrant one would have imagined that Blue Star would be

growing at a pace meaningfully faster than the market. So, what is your take on that and how

will be progressing vis-à-vis the initial expectations that we have set?

Neeraj Basur:

The rate of growth is normal as compared to market in the context of Room ACs. Coming to

Water Purifier, we would be at around 2% or 2.5% market share. We are doing quite well as

far as the entire product portfolio and the rest of product expectation that market has and what

we are offering and the products are well received. We realigned the entire water purifier

distribution with the Room ACs and that gave us access to a larger distributor base.

That part is also settled out, and so is the after-sales servicing in this space. The Water

Purifiers market is a highly concentrated one where the top-three players between them have

close to 70% to 75% market share. So, it does take time to penetrate deeper. We are reasonably

comfortable with our 2% market share as of now. Of course, we could have done better and

we can still do better is our overall view. We will steadily keep building on to the blocks which

are in place and the overall burn or overall investments are reducing, and by next year we

should be relatively in a better space as far as this particular category is concerned. It is taking

us longer than what we had anticipated for sure, but we are pretty okay with the progress made

so far.

Aditya Bhartia:

At the breakeven, what is the kind of rough market share that we require?

Neeraj Basur:

That number keeps changing. But overall it would not be significantly higher; we are at

currently 2%. We need to do somewhat more and we will quantify that probably by next year.

But, we will not be very far off from that level by the end of this year.

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Blue Star Limited November 15, 2019

Aditya Bhartia:

Last question is on Segment-III margins, wherein we have seen very strong margins in this

particular quarter. What has that been on account of and how should we see margins in the

segment going forward?

Neeraj Basur:

Segment-III is a bit different as far as the product and solution portfolio is concerned. We have

some very good solutions in the data security space and there is also an increase in the digital

payment transaction volumes across the country. That opens up some interesting opportunities

for us and that is what has happened in this current quarter. We got multiple orders which

contributed nicely to the revenue as well as profit growth. In addition to that, we also had good

orders from our non-destructive testing business. This gave us a nice push in terms of revenue

as well as profit growth and also margin profile. But this business is subject to such quarters

where it will have a bump-up and you will see these kinds of margins when these orders get

fulfilled. Overall this segment is capable of generating 15% to 18% margin. So far this year

has been good like last year when we got a big order for supplying the CT machines in the

state of Uttar Pradesh. That had given us a good boost to the overall segment profits and

revenue last year.

Since there are multiple lines of businesses, one business or the other will keep contributing

and then there will be quarters when it kind of tapers down as well. On an overall basis, 15%

to 18% margin is what we are quite comfortable with as far as this segment is concerned.

Moderator:

Thank you. The next question is from the line of Manoj Gori from Equirus Securities.

Manoj Gori:

We have been targeting North markets aggressively and we came out with different range of

products at different pricing as compared to other geographies. So can we throw some more

light like how we are targeting North markets and what could be the status maybe for the next

season and how we are looking to ramp it up?

Neeraj Basur:

We have not come out with any different product range for North market. What we had stated

was that North is a large market and we were lagging in that market and South for us has been

traditionally stronger. So over the last, 1.5 - 2 years, we have been consciously focusing on

improving our distribution capabilities and outreach in the North and that is helping. And we

do expect that over the next few years we will have a pretty much equitable contribution

coming to us from South and North, probably followed by West and East in that order. So it

has been more around distribution led initiative than anything else, which is helping us.

Manoj Gori:

On the EMP side, so if we look at currently, there has been slow down, like you have already

mentioned in the opening commentary. So can you throw some more light like how you look

at like in the near future near to medium, like in terms of order inflows and execution?

Neeraj Basur:

On the projects business we have a very healthy order book. So there's no problem as far as the

orders are concerned, and with a carry forward order book of around Rs. 2,900 crores we are in

a good space and equally, the sales funnel also is there, it is across the midsize and smaller

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Blue Star Limited November 15, 2019

projects which we service through own commercial air conditioning products. The order book

is looking reasonably okay as far as that segment is concerned.

The challenge in the projects business which has been there now for a year and a half and

continues to be there for real-estate and infrastructure customers is around the flow of liquidity

and credit. So we are being watchful and I mentioned this in our last earnings call as well that

our focus is to balance our overall billing growth with operating cash flow and working capital.

The effect of that is visible in our working capital position. It was there at the end of quarter

one, it is there end of quarter two as well, and that's how we have been able to achieve a

substantial reduction in our borrowing quarter-on-quarter.

So we are being watchful and that does put a little pressure on the margins, because we

continue to incur our overheads while we are still executing these orders. However, whenever

we get a sense that some of these infrastructure customers are having a little bit of a stretch on

their payment capability or the payments are coming slower compared to the terms of payment

agreed with them, we are moderating the pace of our execution for this reason. Normally we

would have executed much faster and with this kind of order book we would have accelerated

the pace of execution. But because of the external market situation, we continue to exercise

caution. Our sense is that we will continue to do that at least for next couple of quarters more

and then take some judicious calls. Once the situation stabilizes on the banking and NBFC

space, the order acquisition pace for those categories of customers will be back on track.

As far as the government customers are concerned, particularly from PSU customers and

government customers, the execution is going on fine, though payments are tending to be

delayed. At least we have a reasonable assurance of the payments will get realized even though

with a delay. So it's that phase in this segment where one needs to continue to exercise caution

and watchfulness and that's what exactly we are doing.

Manoj Gori:

So it's more of an execution timing related concern?

Neeraj Basur:

Yes, that's right. And that's linked with largely the liquidity and credit availability situation,

which will stabilize at some stage. So once it stabilizes then we will step up the accelerator on

execution as well.

Moderator:

Thank you. The next question is from the line of Anupam Gupta from IIFL.

Anupam Gupta:

On the product segment, while you said for 9%, 9.5% margin, but at the same time we haven't

seen any price hike as you also said, and you said you are stepping up your advertisement and

marketing expenses as well. Given that l is there a downside risk to that 9%- 9.5% margin in

the balance half for this year?

Neeraj Basur:

The downside risk could be only to the extent if summers in Q4 do not set in early enough.

Summers normally start to set in somewhere in the middle of February and then March tends

to be a good month. So it all boils down to the scale and overall pace of growth which is

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Blue Star Limited November 15, 2019

reasonably possible in Q4. So far, we are tracking fine in terms of our overall margin for H1 in

this segment. Q3 will be again a low single-digit margin kind of quarter and Q4 is where

actually we will be able to catch up and come closer to 9%- 9.5% overall for the year.

So the only downside risk will be the weather pattern and when and how strongly the summer

sets-in in Q4. If the summer sets in strong, then as we have seen it many times, Q4 can be a

bumper quarter.

Anupam Gupta:

The slowdown which is impacting a lot of other segments which hasn’t impacted AC so far,

have you seen any signs of slowdown at all in any geography or region for AC?

Neeraj Basur:

The real test of this theory is if summers are strong and yet AC sales do not happen, that is

when we will get to exactly know whether there is a structural issue, and is there a slowdown

issue. The availability of financing for the consumer at the store level is continuing to be

normal in this quarter as well and we do not see any challenge so far in NBFCs who are

financing consumer appliances, electrical appliances and so on.

A big part of the online sale is anyway funded using credit cards which is strictly speaking not

consumer financing but an alternate way of paying for the equipment. So far we have not

really seen in the room AC segment or in commercial range of refrigeration products any kind

of rub-off effect of this perception of slowdown as of now. But again, we will wait till end of

quarter three, beginning of quarter four to see whether it is all normal in terms of our overall

expectations.

Moderator:

Thank you. The next question is from the line of Abhineet Anand from SBICAP Securities.

Abhineet Anand:

First thing is the other income; is there any one off in this quarter?

Neeraj Basur:

We had some income tax refunds in this current quarter, and that is included. The other income

of Rs. 10.6 crores includes Rs. 4.5 crores of interest on refunds that which in a manner of

speaking may be one-time because we may not necessarily have income tax refunds every

quarter. And rest of the other income of Rs. 5-odd crores would be normal income from other

sources.

Abhineet Anand:

Okay. Secondly the share of JV, etc., FY19 we had a loss of around Rs. 18-20 crores H1 looks

to be good at around Rs. 2-odd crores, if you can throw some light what happened exactly and

how this year will pan out?

Neeraj Basur:

Our joint venture in Oman was at that point in time incurring losses. We had taken losses in

quarter two of last year and in quarter three had taken a complete write down of the entire

exposure. Since we already provided for that entire exposure last year itself and we initiated

measures to exit that joint venture, that venture is no longer contributing to either profits or

losses. So, the contribution is now from the other joint ventures that we have and they are

performing quite well. These numbers will not impact significantly either way.

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Blue Star Limited November 15, 2019

Abhineet Anand:

And just last thing, this margin for the segment I, your earlier view has been that it will be

around 5.5%, those numbers remain or is there any change to that?

Neeraj Basur:

I have always been saying 4.5% to 5.5%, so that remains as a range and yes we should be okay

in that range.

Moderator:

Thank you. The next question is from the line of Ankur Sharma from HDFC Life Insurance.

Ankur Sharma:

Just a question on the UCP segment margins. Now, given the fact that there have been no price

hikes all this while, plus we have seen this doubling of custom duties on IDUs and ODUs. So I

was just wondering, especially as we go into the next year, of course this year we had order

inventory, how do you manage that transition? What's your plan in terms of in-sourcing

production of these?

Neeraj Basur:

Customs duty hike happened last year in September, and again after this year's budget on

certain set of components, including compressors and now after the budget this year, even the

indoor units were included. Of course, a part of that does have an impact on margins, because

so far we have absorbed the impact and we have not passed it on. As far as our strategy going

forward is concerned, we intend to insource in a big way the manufacturing of indoor unit

which has already started last year.

In the current year, we are intending to manufacture at least 20% of our overall indoor unit

consumption in our own factory in Himachal. Progressively, by next year we expect this 20%

to increase to 70% or 80% and then over the next year and a half or two years, we should

substantially reduce the dependence on imports of the indoor units.

As far as some of the other components are concerned, we are also exploring alternate sources

of procurement other than China, and including some FTA countries which will to some extent

have a mitigating effect on the customs duty profile.

Lastly, we will have to take a pricing view at some stage, we are just holding on for a little

while longer and probably by end of Q3, beginning Q4, s when we launch our new product

range for the next year and that is the time pricing decision is taken. With just few months left

for the calendar year to end, it doesn't make sense to tinker around with prices too much in Q2

and Q3. We will take a pricing decision when we are ready to launch the new range of

products for the new summer season and that's how we are planning to respond to the customs

duty increase scenario.

Ankur Sharma:

Sure, very helpful. Just the second question was on the overall demand for room ACs, typically

we have seen September to November is the so called the second summer season, which really

hasn't happened this year, given the extended monsoons. Despite that we do not here have too

much of an inventory built up, or maybe I am wrong, and you can correct me here. So, just

trying to kind of understand why despite such a high and extended monsoon we are not seeing

any kind of inventory buildup, especially at the secondary level.

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Blue Star Limited November 15, 2019

Neeraj Basur:

In quarter one secondary sale and primary sales both were good which led to reasonable or

substantial liquidation of stock at the distributor level. There are pockets where monsoon has

got extended and extending into October as well, mainly in West. West is the market where the

second summer happens. The impact is localized to West, and on an aggregate basis we don't

see too much of an inventory problem, regardless of how the second summer or the extended

monsoon played out in some pockets of the country. Of course things have normalized now

and by the time we hit December, the stocking up will start in preparation for Q4.

Moderator:

Thank you. The next question is from the line of Amber Singhania from Asian Market

Securities.

Amber Singhania:

Just couple of things. One, if you can give some color about how the other products are doing,

like water cooler, air purifier and all, though it is small, but we had a significant impact on the

margin because of the product also. What is the outlook in this?

Neeraj Basur:

As far as water coolers are concerned, the major sales for water cooler happens in quarter one,

and it was good, in line with the overall summer and then again it starts in Q4. So Q4 and Q1

are the two big quarters for water coolers and so far we are good. As far as air purifiers are

concerned, it's a small market and the situation in NCR and northern parts of the country does

give a bump up to the demand, which has happened in Q3. But since the overall market size is

small, it will not make a very big impact on the numbers.

We are continuing to push up the distribution of air purifiers in these markets. We are also

going to launch another range of air conditioners which will have an inbuilt air purifier just to

converge somewhere the two products, because we believe that air purification and air

conditioning will be quite convergent with each other.

Amber Singhania:

Okay. Secondly, as we have hired Virat Kohli and also we are doing some higher advertising

compared to last year, what kind of advertising budget we are keeping from this year versus

last year? Whether it will be reflecting in unallocable expenditure or whether it will be part of

you UCP?

Neeraj Basur:

A clarification, we have not hired Virat Kohli; we have just tied up with him as a brand

ambassador. It was planned and in the last year our brands spend was really muted because the

weather and the season and the market were not great. We had in a way underspent, so we

wanted to catch up, with the brand spending and this worked quite well and kind of reputation

Virat Kohli has in that space plus the fan following that he has, the target customer segments,

there's a good amount of alignment in people who follow him and people who follow Blue

Star. The common thread between him and us being trust, so the kind of trustworthiness he

demonstrates across all three categories of the game, we also are in the same league where we

believe trust is one of our biggest USP as far as our brand is concerned, again, across all the

three segments, whether it is residential, whether it is commercial, or the large projects. So, to

that extent, there is a good amount of calibration in having him as a brand ambassador. So this

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Blue Star Limited November 15, 2019

was planned, and this is part of our overall planned spend and nothing more than what we have

already budgeted for.

Amber Singhania:

So around 2% of the sales?

Neeraj Basur:

Well, we are yet to work out our exact spending structure for quarter four where a bulk of the

next round of spending happens. We will talk more about it in Q4.

Amber Singhania:

And it will part of unallocable expenditure, not the part of usual expenditure?

Neeraj Basur:

No, it is all allocated. Our unallocated expense doesn’t have any brand, marketing, advertising

expenses.

Moderator:

Thank you. The next question is from the line of Kunal Sheth from B&K Securities.

Kunal Sheth:

My question is pertaining to the unitary cooling segment. Sir, you mentioned in your comment

about the margins for the quarter that part of the reason why margins were lower because there

is still pressure on pricing in the market. So, could you share your thoughts, in spite of such a

strong growth in the room AC market this year, what is causing the pricing pressure in the

market?

Neeraj Basur:

The inventory in the market across different players and quarter one included, not all players

are able to liquidate the hangover of inventory from FY19 in either Q4 of last year or Q1 of

this year. While we had substantially liquidated inventory starting Q3 and Q4 itself and we

didn't have that much of a challenge in Q1, there are players who did have residual problems

left. So, quarter one and then quarter two, those pricing pressures remain. Even in quarter two

there are possibly some players who had to take aggressive pricing positioning because of the

inventory issue.

Our market assessment is that by September of this year most of the players do not have any

excess inventory left whatsoever. By the time we get into Q4, pricing pressure arising from the

impact of excess inventory should not be there. Now, of course, we don’t know how some

other external factors will play out, but then inventory should not be contributing to pricing

pressures in Q4.

Kunal Sheth:

So it is purely led by inventory, and you don't see too much of a competitive positioning in

terms of new challenges that are causing pricing challenges, it's purely inventory driven?

Neeraj Basur:

Sorry, in what sense?

Kunal Sheth:

What I am trying to figure out is it, so this is purely due to excess inventory in the system and

not necessarily some of the new players or private labels that are causing pricing pressure in

the market?

Neeraj Basur:

Yes, and that was largely there in quarter one, not as much in quarter two.

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Blue Star Limited November 15, 2019

Moderator:

Thank you. Next question is from the line of Amarjeet Maurya from Angel Broking.

Amarjeet Maurya:

Sir, according to one of the domestic outsourced manufacturer, Flipkart and Amazon are

coming aggressively in the entry level segments. So what's your thought on that and are you

facing challenge in that segment?

Neeraj Basur:

There are two sides to it. Firstly, using Flipkart, Amazon and the entire ecommerce, e-

marketplace platform to sell is a reality, and we are very well aware and we are gearing up to

be able to compete well in that entire category. The other part what you are asking is whether

some of these players will launch their own branded machines and whether that will become a

threat? They may launch or some of them do have their own branded products. There are some

modern trade participants as well who are having their own, for example, Croma. So it's a

leverage tactic, their positioning is more often leveraging their existing distribution

infrastructure and platform more than in a real sense to become a serious player at least at this

point in time. Those kind of competition will remain, and we will have to just respond to that.

As of now, we do not really see that becoming a major threat.

Amarjeet Maurya:

Sir, from total revenue of room AC, out of that how much is contribution from entry segment,

middle segment and premium segment, can you give some split?

Neeraj Basur:

We have never compiled a breakup of our sales in that manner, but we have always been

conveying to you that more or less we are mid-premium segment, and that's our sweet spot.

Moderator:

Thank you. We will take the next question from the line of Ravindra Naik from Sunidhi

Securities.

Ravindra Naik:

In UCP segment you mentioned that growth is driven by lower-end products and. So if at all

the market will behave like that in the next coming years, and the second half of this year or in

the AC season, what would be the strategy given that you have not taken a price increase? And

also there is a cost pressure is also there, so what will be the strategy on the UCP sales and the

pricing crunch?

Secondly, you mentioned that in your initial remarks that your margins have come down due to

your ad expenditure. So why have other expenditure has gone down by around the Y-o-Y there

is a 30% decline almost in other expenditure. Please confirm on these two things, the other

expenditures decline and also marketing decline in base segment, and pricing part. Thank you

so

Neeraj Basur:

We are expecting the overall market growth for FY20 to be normal and that's what I had said

in the opening remarks. Normal will mean anywhere between probably 10% to 12% and we

would in that situation see ourselves growing anywhere between 15% to 18%. So that's the

overall view as far as full year is concerned.

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Blue Star Limited November 15, 2019

To your second question on other expenses, I am not able to relate because the other expenses

are Rs. 120 crores in this current quarter as compared to Rs. 97 crores last year. So, if there's

anything specific, you might just want to email the same to us and we will respond to that.

Moderator:

Thank you. That was the last question. I now have the conference over to Mr. Neeraj Basur for

closing comments.

Neeraj Basur:

Thank you very much, Ladies and Gentlemen. With this, we conclude this quarter’s earning

call. Do feel free to revert to us in case any of your questions were not fully answered and we

will be happy to provide you additional details by email or in person.

Moderator:

Thank you. Ladies and gentlemen, that concludes this conference call for today. On behalf of

Blue Star limited, thank you for joining us. And you may now disconnect your lines.

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