SATINNSE12 February 2020

Satin Creditcare Network Limited has informed the Exchange regarding Investor Presentation

Satin Creditcare Network Limited

To,

The Manager, National Stock Exchange of India Ltd. Exchange Plaza, C-1, Block G, Bandra Kurla Complex, Bandra East, Mumbai-400051

Scrip Code: SATIN

Dear Sir/Madam,

Sub:

Investor Presentation;

February 12, 2020

The Manager BSE Limited Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai – 400023

Scrip Code: 539404

Pursuant to Regulation 30 and 46 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and in terms of other applicable laws, if any, please find the Investor Presentation for the quarter and nine months ended on December 31, 2019.

We request you to make this presentation public by disclosing the same on your website.

The above information is also available on the website of the Company: www.satincreditcare.com

Thanking You,

Yours Sincerely, For Satin Creditcare Network Limited

(Adhish Swaroop) Company Secretary & Compliance Officer

Encl: a/a

Corporate Office: 1st and 3rd Floor, Plot No 97, Sector-44, Gurugram - 122003 Haryana, India

Registered Office: 5th Floor, Kundan Bhawan Azadpur Commercial Complex, Azadpur, New Delhi - 110033, India

CIN

Landline No E-Mail ID Website

: L65991DL1990PLC041796 : 0124-4715400 : info@satincreditcare.com : www.satincreditcare.com

INVESTOR PRESENTATION February 2020

BUILDING A DIFFERENCE TO MAKE A DIFFERENCE

BSE: 539404 | NSE: SATIN Corporate Identity No. L65991DL1990PLC041796

Content

03 - 08

Overview and Key Performance Highlights

09 - 28

What makes Satin a Compelling Investment Story

29 - 33

Multiple Growth Levers

34 - 53

Financials of the Company & Its Subsidiaries

54 - 60

Company Background

Cautionary Statement

Any forward-looking statements about expected future events, financial and operating results of the Company are based on certain assumptions which the Company does not guarantee the fulfilment of. These statements are subject to risks and uncertainties. Actual results might differ substantially or materially from those expressed or implied. Important developments that could affect the Company’s operations include a downtrend in the industry, global or domestic or both, significant changes in political and economic environment in India or key markets abroad, tax laws, litigation, labour relations, exchange rate fluctuations, technological changes, investment and business income, cash flow projections, interest and other costs. The Company does not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date thereof.

Key Business Performance Highlights (1/2)

India’s largest NBFC-MFI in no. of customers (35.6 lacs), branches (1,354), districts (391) and states (22), leading in terms of Assets Under Management (AUM), with AUM of Rs. 7,284 crore for Q3FY20

RoA 2.8%, RoE 13.6% and CRAR 32.17% in Q3FY20

First place amongst MFIs in Customer Service Index in third party evaluation undertaken during 2018-19 by MFIN for fair practices code, policies and processes

‘Great Place to Work’ certified in January 2020

Undergoing complete process re-engineering, leading to tightening of credit norms and better controls

Implemented Centralized Shared Services (CSS) to ensure uniformity of processes and control across our entire network, as back end quality support

Percentage of Promoter pledge has gone down from 52.88% in Dec’18 to 19.85% in Dec’19

Having 76% rural exposure with collection efficiency of 99% on loans disbursed since Apr’18, GNPA at 3.1% and NNPA at 0.9% in Q3FY20, against 3.1% and 1.4%% in Q2FY20, despite difficult business environment

No loans given to delinquent customers since Apr’18

Only lender to 57% clients at the time of disbursement for MFI lending

Figures are on consolidated basis unless otherwise stated

Key Business Performance Highlights (2/2)

Long term Credit Rating IND A- (Positive) from India Ratings; Short term rating at A1 from ICRA, CRISIL and CARE ; Grading of MFI 1 from CARE Ratings

Social rating sA from Microfinanza, C1 Code of Conduct Assessment (COCA) from ICRA, the highest grade

Cashless

- disbursement implemented across 100% branches - 27% collection via cashless mode in Dec’19, up from 12% in Sep’19, enabled in 42% branches

Added 55 new branches across 14 districts during Q3FY20, further strengthening our PAN India presence. Strategy to have per district exposure below 1% of total AUM

Book value per share at Rs. 269.58

In line with our efforts to diversify our offerings, share of non microfinance portfolio has reached ~7% of total AUM

Satin Housing Finance Ltd (SHFL), AUM of Rs. 138 crore with Nil delinquency, Standalone credit rating of CARE BBB (Stable). Successfully started raising debt, 9 lenders including refinance facility sanction from NHB in H1FY20

Taraashna Services Ltd renamed as Taraashna Financial Services Ltd (TFSL), AUM has grown up by ~9% during Q3FY20 to Rs. 646 crores

Satin Finserv Ltd, Satin’s MSME arm, taking good shape with AUM of Rs. 109 Crore, Investment of Rs. 50 crore during Q3FY20 by SCNL

Figures are on consolidated basis unless otherwise stated

Corporate Overview Standalone – Q3 FY20

Rs.48 crore

PAT

2.9%

ROA

13.8%

ROE

32.17%

CRAR

Rs.6,390 crore

Rs.1,904 crore

5.7 lacs

1,110

GLP

Disbursement

No. of Loans disbursed

Branches

Rs.35,000

38.2 lacs

99%(1)

Average Ticket Size

States & UTs

Loan Accounts Outstanding

Collection Efficiency

(1) On portfolio disbursed since Apr’18, comprising 96% of portfolio

Corporate Overview Consolidated – Q3 FY20

Rs.47 crore

PAT

Rs.7,284 crore

GLP

1,354

Branches

Data for Q3FY20, RoA and RoE are calculated on annualized basis

2.8%

ROA

Rs.375 crore

Revenue

States & UTs

13.6%

ROE

Rs.230 crore

NII

35.6 lacs

Clients

Update on Assam

On account of unrest in few districts of upper Assam by some organizations and protests thereafter, the operations were impacted in North Eastern districts of Assam

Rs. 250 crore

On-book Portfolio

Rs.3 crore

GNPA

Rs.29 crore*

Provisions

The company has taken various measures, along with SROs viz. MFIN and Sadhan to address the concerns

We are also in constant touch with the clients, organizing financial literacy and awareness workshops, distributing school bags, health camps and skill building and training across the state

* Of the Rs. 29 crore of provisions, Rs. 26 crores was done during the last quarter i.e. in Q3FY20

Who we are

Microfinance is primarily based on the Joint Liability Group (JLG) model, to provide financial assistance and enable women from rural and semi-urban areas to achieve self sustainability CREATING A NICHE BY BEING A ONE STOP FINANCIAL SERVICES PROVIDER FOR OUR CUSTOMERS

MICROFINANCE…

Income Generating Loans (IGL)

Long Term Loans (LTL)

Social impact financing of solar lamps, bicycles, water and sanitation facilities etc.

…AND BEYOND

Housing Finance

Micro Small & Medium Enterprises (MSME)

Business Correspondence & Digital Lending

Visionary Management backed by Professional Team

Established track record of delivery through vast branch network

Strong client relationship built on transparent practices & internal controls

Low-risk lending aimed at income generation

Diversification by product & geography

Proprietary IT platform & Technology prowess

Large marquee institutional investor base

Comfortable liquidity and CRAR

Seeking Excellence

Accountability & Ownership Team Work & Collaboration

Integrity

Nurturing Lives

What makes Satin a Compelling Investment Story

1. Leading MFI player with differentiated Product Offerings

2. Diversified Geographical Reach

3. Technology Prowess

4. Robust Underwriting Processes

5. Well-diversified liability profile

6. Ample Liquidity & Positive ALM

7 Strong & Experienced Management Team

8. Successfully Handled Crisis during legacy of 30 years

1. Leading MFI player with differentiated Product Offerings

Product features as on Dec’19

Start Date

Ticket Size Range

Tenure

Frequency of Collection

No. of States/UTs

No. of Branches

Gross Loan Portfolio (Rs. crore)

No. of loan accounts

Avg. Ticket Size for Q3FY20

SCNL

MFI(1)

May’08 (JLG)

Upto Rs. 50,000

Business Correspondent

Services

Housing Finance

SME

Taraashna Financial Services Limited(2)

Satin Housing Finance Limited(3)

Satin Finserv Limited (SFL)(4)

May’12(3)

Upto Rs. 50,000 (JLG - Microfinance)

Feb’18

Mar’19

Rs. 100,000 – 4,000,000

Rs. 100,000 – 100,000,000

6 - 24 months

12 - 24 months

24 - 240 months

12 - 120 months

Bi-Weekly

Bi-Weekly/2 Bi-Weekly

Monthly

Monthly/Quarterly

1,104*

6,141(5)

3,820,971

213

646

368,879

138

1,225

109

824

Rs. 35,000 (JLG)

Rs. 31,000 (JLG)

Rs. 1,268,000

Rs. 515,600 (Retail)(6)

Notes (1) As on Dec’19, included MFI Lending (loans under JLG model, IndusInd BC and water & sanitation) and Product Financing (Loans for solar lamps, cycles); (2) TFSL acquisition is effective Sep 1, 2016; (3) Satin Housing Finance Ltd was incorporated on April 17, 2017 (4) SFL was incorporated on August 10, 2018 (5) SCNL also has MSME portfolio of Rs. 249 crore other than MFI portfolio (6) Average Ticket Size of Retail Financing is 5.15 lakh. Overall, the average ticket size of SFL is Rs. 13.27 lakh *As of Q3FY20, there were 1,104 branches with Microfinance operations & 34 branches with MSME operations. Out of the 34 MSME branches, 28 of them also had microfinance operations & 6 were unique.

..with Focus only on Micro-Finance Products

Income Generation Loan (Prarambh)

Ticket Size : Rs. 8,000 – Rs. 30,000

Tenure : 12/24 months

Long Term Loan (Vriddhi)

Ticket Size : Rs. 31,000 – Rs. 50,000

Tenure : 24 months

Festival Loan

Ticket Size : Rs. 6,000

Tenure : 6 months

Product Financing/Wash Loan

Ticket Size : Rs. 1,099 – Rs. 15,000

Tenure : 6-9 months

• Household Income: Rural-Rs. 1.25 Lacs & Urban/Semi-Urban- Rs. 2 Lacs

• Outstanding (incl. applied loan): <=1.25 Lacs

Eligibility Criteria

• Member Attendance: 75% in previous 8 meetings

• Center Attendance: 75% in previous 8 meetings

• Psychometric & CSS

• OTP validation

• Satin can be 3rd lender & 2nd MFI

• No loans given to delinquent customers since Apr’18

… with opportunities to leverage our customer reach

Satin finances product purchase of solar lamps, bicycles etc. and grants loan for safe water and sanitation facilities

Product Financing

Benefits

Bicycle Loan

Solar Products

29,910 loans disbursed

35,454 loans disbursed

Home Appliances

Consumer Durables

5,446 loans disbursed

13,676 loans disbursed



Enhances generating potential of its clients

productivity

the

and

income

Enables outreach

company

to leverage its

rural

Capitalizes on company’s existing network and client base

Water & Sanitation

23,014 loans disbursed

Note: No. of loans disbursed during 9MFY20

 No incremental cost, thus the income directly

adds up to the bottom line

2. Diversified Geographical Presence

…serving ~36 lacs Customers across India

57% Clients with Satin as Only Lender*

3,563,799

No. Of Active Clients

391

No. of Districts

No. of Regional Offices

49%

8,225

No. of First Cycle Customers*

No. of Loan Officers

The pictorial representation of Map of India does not purport to be the Political Map of India

4,193,731

No. of Loan Accounts

85,313

No. of Villages

257,113

No. of Centres

12,971

No. of Employees

On Consolidated basis *at the time of disbursement, data is for JLG Standalone only

… Leading to increasing footprints

s n o g e r

l a n o i t i d a r t o t e r u s o p x e g n i c u d e R

. 2

r e w e N o t e r u s o p x e

g n i s a e r c n

. 1

s e t a t s

States

UTTAR PRADESH BIHAR MP DELHI & NCR UTTARAKHAND TOTAL

% of total GLP

FY15 43.3% 17.2% 18.5% 5.1% 4.0% 88.1%

Q3FY20

23.3% 15.5% 9.4% 3.5% 1.6% 53.4%

GLP (Rs. crore) Dec’19

1,697 1,132 684 258 119 3,890

States

PUNJAB

RAJASTHAN

HARYANA

MAHARASHTRA

J&K

TOTAL

% of total GLP

FY15

Q3FY20

GLP (Rs. crore) Dec’19

8.2%

1.6%

1.1%

0.9%

0.1%

9.3%

5.1%

3.6%

1.6%

0.1%

674

369

262

114

11.9%

19.6%

1,426

3. Foraying into New Geographies

States

ASSAM WEST BENGAL GUJARAT ORISSA TAMIL NADU JHARKHAND CHHATTISGARH KARNATAKA TRIPURA

PONDICHERRY

MEGHALAYA

HIMACHAL

TOTAL

% of total GLP

FY15 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%

0.0%

Q3FY20

6.1% 5.6% 3.6% 3.4% 3.2% 1.9% 1.1% 1.0% 0.8%

0.1%

GLP (Rs. crore) Dec’19

444 408 263 247 237 137 82 72 61

0.1% 27.0%

6 1,968

… and de-risking geographical concentration To have become a PAN India Player

Share of Top 4 States Reduced from 86% to 57% over 4 years

Limiting Exposure per district

85.9 12.7

15.5

17.7

40.9

77.3 10.1

19.2

18.1

29.9

FY16

FY17

67.7 10.2

12.9

18.3

26.3

FY18

56.3 8.4 8.8

17.5

21.6

FY19

-36%

57.5 9.3 9.4

15.5

23.3

9MFY20

Average exposure per district %

% of Top 10 Districts to AUM

0.50

0.45

0.35

0.28

0.26

F Y 1 6

F Y 1 7

F Y 1 8

F Y 1 9 9 M F Y 2 0

F Y 1 6

F Y 1 7

F Y 1 8

F Y 1 9

9 M F Y 2 0

Bihar

Punjab

Particulars

No. of Districts - JLG

FY16

180

FY17

236

FY18

306

FY19

9MFY20

359

391

Number of States with more than 1% exposure of SATIN

% of Districts with <1% exposure

85.0%

88.1%

92.5%

96.4%

96.9%

% of Districts with >2%

5.6%

2.1%

1.0%

0.6%

0.5%

267

188

% of Top 10 Districts to Net-worth

120

2015

2017

2019

F Y 1 6

F Y 1 7

F Y 1 8

F Y 1 9

9 M F Y 2 0

Target to achieve per state exposure to <20% by 2020

Data on consolidated basis

3. A Difference Powered by Technological Prowess & Processes…

Game Changing Digital Transformation Technology (LMS)

Turn Around Time of Customer Acquisition to disbursement journey Reduced from 18 days to a few minutes

Help us to be ahead of the curve to better respond to the ever-changing business scenarios

LMS

Online real-time system

Last Mile Connectivity on Tabs

Greener (paperless environment)

Event based mapping of Geo Location & Tracking Penetration

Instant Bank Account Verification

Core Accounting & Financial System

Cashless Disbursement @100% branches

Real-time Dashboards

Real-time CB Checks.

Features enabling brand recall value (SMS, OTP, QR Code)



Technology footprint at Subsidiaries



BC subsidiary also using the same technology & leveraging the same benefits

Centralized Shared Service centre introduced within SATIN; to create unified support model across Business Reporting / End User Applications Support & Managed Infrastructure

Strategic Direction for newer subsidiaries like Housing & MSME on industry best technology platform “OMNIFIN”

Gold Standard Information Security



to be Our company is the first MFI certified with ISO 27001:2013, which affirms the prevalence of robust ISMS the specifying for requirements establishing, implementing, maintaining and continually improving ISMS within the organisation

This certification indicates SATIN has integrated a robust ISMS in its business processes & exemplifies that information security and client confidentiality are part of the cornerstones of SATIN’s strategic objectives.

Centralized Share Services (Vision, Scope & Task Criteria)

Aimed to maximize the effectiveness of the business process and policies by providing and ensuring high quality services to our clients as well as our stakeholders

Credit Risk Management and Data Quality Maintenance

Customer Services

Loan application details & document verification

Incoming complaint management (multilingual)-SPARSH(IVR)

Bank details verification & validation

Loan disbursement verification-TVR

Comments on the basis of checklist

Sanctioning the loan application

Death verification process

Loan Dost (Outgoing calls)

Centralized Shared Services

KYC Process Checking the authenticity of documents and improving the quality of documentation and data base

TVR Tele Verification Response Report is a way to evaluate quality of process followed to disburse a loan and prevent the occurrence of issues or defects in the process

IVR Interactive Voice Response helps to enhance public image of our brand and provides protection if there is a slip-up in customer service

Tele Collection To generate the lead for collection from PAR clients and reduce PAR stats

Centralized Shared Services

Psychometric Test

CB Check

Loan Application & KYC Collection

Operations at Branch

Branch n1

Branch n2

Centralized Shared Service Center

ABM – n1

ABM – n2

In case of rejection, transaction would re-flow to Branch for re- uploading of proper documents.

Branch n3

After 3 times of rejection, application gets rejected.

SATIN

In case of Rejection, transaction would re-flow to Branch for re- uploading of proper documents.

After 3 times of rejection, application gets rejected.

In case documents are proper and loan is sanctioned

CGT/GRT

Ready for Disbursement

Branch n1

Branch n2

Branch n3

Psychometric Test – First of its Kind in Microfinance Domain 8 lacs clients have been tested, whose credit performance will be closely monitored to test the efficacy of this tool

Test has been designed for two categories:

• •

Borrower Husband

Borrower category has 34 questions while the Husband category has 29 questions

Test Parameters • Integrity • Intent To Pay • Opportunistic

>24% outstanding clients with CE of 99.4% constituting ~40% of portfolio

Test Questions

•

Psychometric test

Benefits: •

No need to rely totally on historical records of client Behavioral aspects can be checked accurately which was not possible earlier It will help in selecting the good clients which will improve the asset quality of the company

Field Implementation

New Projects & Initiatives – Cashless Collection

What it is?

Cost Efficient & Productive

Overcoming Challenges

Aadhaar Enabled Payment System

(AePS)

is a bank

led payment

method which can facilitate financial

transactions at POS (Point of Sales)

through

Aadhaar

authentication.

Presently, we have deployed the

same at 250+ branches via 1400+

devices

Safety

One of the safest methods for

clients among digital transaction.

It will also eliminate the risk of

cash from operations, resulting in

robbery, frauds etc.

It will

save the time and cost

Biometrics not mapped at client’s bank

involved in cash collection and

account: Clients are being made aware to

depositing in the bank. Hence, the

get the Aadhaar mapped on their bank

reconciliation will be faster. Also, the

accounts or update the KYC details

loan officer will devote more time to

business generation, with reduced

Maintaining sufficient funds in account:

centre meeting time.

Clients are being encouraged to keep the

instalments ready in their bank accounts

Process is being evaluated for other

possible challenges while scaling up

… leading to Operating Efficiency & Scalability

New initiatives…

Centralized processes

KYC Compliance & Real- time Credit Bureau checks

..leading to improved processes

Reduced TAT

Real-time Decision Making

Auto bank reconciliation using API

Penny drop verification

Faster Book Closing

Enhanced Productivity

Cash less disbursements & collections

Improved Data Quality

Geotagging

Brand image

4. Robust Underwriting Processes

Psychometric tests

to reduce risk on customers with negative intentions, has made customers filtration process more scientific and transparent

Real-time Credit Bureau checks

to track loan history of the prospective clients, also created own Credit Bureau scorecard for individual clients for better screening

Rotating responsibility

Shuffling CSOs every 9 months and transferring every 18 months to reduce human biases. Risk Officers visit customers regularly

Centralized Share Services

KYC verification, IVR, TVR, ensuring uniform processes

Geo-tagging

of 100% branches and centers and 70% customers’ houses

Account verification & Cashless Disbursements

via penny drop verification along with strict KYC compliance, also cashless disbursements eliminates the cash handling risk

…Full-fledged in-house Internal Audit

Full-fledged in-house Internal Audit

119

Zonal Auditors & Regional Auditors

100% Digital

on Audit Reports and Findings

Quarterly Audit Regional Office, Branch & Social Performance Management

Feedback based

Compliance Audit

1,103 Audits

completed in last quarter

18 man-days

field audit per auditor per month

… coupled with robust underwriting techniques

Hit Rate for all Products – Q3FY20

CB Rejection Reason – Q3FY20

92%

Hit

No Hit

30%

37%

>1 MFI

Over Indebtedness

>3 Lenders

Defaulter

SCNL Guidelines – Q3FY20

Rejection Rate for all products is ~18% for Q3FY20

Limit

RBI Guidelines MFIN Guidelines

Indebtedness Limit (INR)

125,000

Maximum No. of

MFIs/Lenders

2/3

Yes

Note:  Rejections are done based on data derived from CB report  Rejection detail belongs to JLG customers

… resulting in Improved Collection Efficiency

Robust collection efficiency reflecting high credit discipline in disbursement strengthened by process re-engineering

Period of disbursement

Jan’17 to Mar’18(demon impact)

Apr’18 onwards

Demand (Rs. crore)

5,962

6,634

Collection (Rs. crore)

5,791

6,567

% of AUM

Cumulative CE%

96%

97.1%

99.0%

Collection efficiency of loans disbursed after Apr’18 excluding Assam stood at 99.4%

99.7%

85%

97.9 %

15%

% of AUM

99.6 %

92%

97.7 %

Q1FY20

Q2FY20

99.0 %

Apr'18 onwards

96%

Jan'17 to Mar'18

97.1 %

Q3FY20

5. We have a well-diversified Liability Profile… … insulated from Capital Market Turbulence

Product-wise Dec’19

Large Lender Base 70 Active Lenders

28%

17%

53%

Term Loan

NCD

Buyout

Commercial paper

ECB

Lender-wise Dec’19

17%

Banks

NBFC

59%

Domestic Financial Institution

Overseas Fund

Domestic Fund

Top 10 Funders

State Bank of India

NABARD

Bandhan Bank Limited

Standard Chartered Bank

HSBC

IDFC First Bank

Blue Orchard Microfinance Fund

Bank of Baroda

Axis Bank Limited

FMO Netherlands

Total of top 10 lenders

% Share as on 31st Dec’19

14%

13%

61%

6. Strong Capitalization with Ample Liquidity

Healthy CRAR to support Growth Opportunities

Benefit of positive ALM continues

28.49%

32.17%

21.18%

21.5

22.3

22.1

23.9

18.4

8.4

8.5

11.7

9.0

11.4

FY18

FY19

9MFY20

FY16

FY17

Avg. maturity of Assets

FY18

FY19

9MFY20

Avg. maturity of Liabilities

Jan-20

Feb-20

Mar-20

Apr-20

May-20

Jun-20

Total

Static ALM as on 31st Dec’19 (Rs. Crore)

Inflows

Liquidity at the beginning of month*

Principal - Loan portfolio

Interest - Loan portfolio

Total (A)

Outflows

Principal repayments

Interest repayments

Total (B)

Cumulative Mismatch (A-B)

*Excluding margin money deposits Rs 234.35 cr lien with Lenders and undrawn sanction in hand Rs.831.25 cr as on Dec'19 Amount raised during last 7 days: Rs. 524 cr

1,875

283

2,234

454

488

1,746

233

2,039

173

1,866

250

2,178

195

234

1,944

237

2,237

169

196

2,042

216

2,307

118

145

2,162

216

2,428

243

289

2,139

1,875

1,434

355

3,664

1,278

248

1,525

2,139

MULTIPLE GROWTH LEVERS..

Industry Growth Drivers

Government focus on digitisation

Massive growth potential of MSME and BC sectors

Healthy growth in affordable housing finance segment

Increased penetration of technology in rural areas

Large unmet demand in the industry

Industry Performance

12,915 (+24% Y-o-Y)

105,505 (+31% Y-o-Y)

2.98 crore (+33% Y-o-Y)

Branch Network

Employee Base

Total Clients

3.50 crore (+34% Y-o-Y)

Rs. 27,391 (+10% Y-o-Y)

Rs. 63,869 crore (+46% Y-o-Y)

Total Loan Accounts

Average Ticket Size

Assets Under Management (AUM)

Off Balance Sheet Balance Sheet

43,604 6,735

36,869

56,286

12,577

63,289

15,286

43,710

48,583

30-Sep-18

31- Jun-19

30-Sep-19

Loan Portfolio (Rs. crore)

Source: MFIN Micrometer September 2019, Data is for Microfinance companies

Rural Urban

25%

75%

Agriculture / Allied Non Agriculture Household Finance

39%

57%

Breakup of GLP geography (30th Sep 2019)

Breakup of GLP purpose (30th Sep 2019)

Re-engineering Future with expanding scope through subsidiaries

Core operations

 Continued Focus on Portfolio Quality

 Differentiated processes and controls to be better equipped to handle any exigency

 Aim to achieve per state exposure to <20% by 2020, and per district exposure to <1% of AUM

 Further strengthen Pan India presence through existing branches and by establishing new branches

 Diversify revenue sources by increasing share of cross-sell income

 Credit scores for individuals and groups

 Cashless collections to reach >50% of total collections by Mar’20

 Focus on training to develop the skills of staff to make them future ready

 Digital lending app to provide competitive edge in future growth

 Portfolio diversification through subsidiaries to capitalize on distribution outreach

Allied Businesses through wholly owned subsidiaries

MSME

Housing Finance

Business Correspondent

 Expand operations to new geographies

 Presently operating in Delhi NCR, Haryana,

Punjab, MP and Maharashtra

 Focus on portfolio quality

 Aspire to be a niche housing finance player in

tier II, III and IV cities and towns

 Entered into BC arrangement with a leading

bank, will help in scaling operations

 Focus on portfolio quality

 Plan

broad

base

offerings

besides

microfinance

Diversification with allied product offerings

Taraashna Financial Services Ltd - TFSL » Acting as a business correspondent, TFSL provides credit to clients in rural and semi- urban areas on behalf of partner banks and NBFCs

The cashless disbursement percentage has reached total disbursement for Dec’19

97% of

TFSL’s

almost

TFSL has a low risk business model which is highly capital efficient

» AUM stood at Rs. 646 crore, with presence

across 8 states

213 operates The Company branches, has more than 3.6 lakh active loan clients.

through

68,582 loans disbursed in Q3FY20

Satin Housing Finance Ltd (SHFL)

Satin Finserv Limited (SFL)

100% retail book comprising of:

» Affordable home loans – 87% Loan against property – 13% »

Incorporated in Aug’18, got license from RBI to start business in Jan’19

» Boasts of excellent portfolio quality with NIL

» Gross Loan Portfolio of Rs. 109 crore in

delinquency since inception

Q3FY20

» Mainly caters to customers belonging to Middle and Low Income Groups in peripherals of Tier II and below cities

» CRAR of 133.8% and gearing of 1.13

» AUM stood at Rs. 138 crore, with presence

across 4 states with 1,225 customers

Standalone rating of BBB (Stable) from CARE

» NHB refinance sanction received

» CRAR for Q3FY20 is 91.49%

» Equity infusion of Rs 50 crore by SCNL during

Q3FY20

» Business will focus on secured retail MSME lending, wholesale lending to small NBFC MFI and others

18 Branches across 8 states with 824 active loan clients

KEY FINANCIAL & OPERATIONAL METRICS

Key Operation Metrics – (1/2)

Districts, States and Branches

Employees & Loan Officers

431

767

215

235

995

302

1,163

1,3541

340

371

FY16

FY17 Districts

FY18

States

FY19

9MFY20

Branches

6,926

11,831

1,325

8,2252

12,9713 1,477

10,419

11,184

6,382

9,004

1,344

7,653

4,481

6,910

1,109

5,801

FY17

FY18

FY19

9MFY20

Satin Employees

TFSL Employees

Loan Officers

2,684

3,918

FY16

Clients (lakhs)

Gross Loan Portfolio (Rs. crore)

Satin

TFSL

Satin

TFSL

26.5 3.5

22.9

28.2 4.1

24.0

18.5

35.5 3.9

35.6

3.7

31.5

31.9

7,068 604

7,2843

646

6,374

6,390

5,757 670

5,085

4,067 450

3,617

3,271

FY16

FY17

FY18

FY19

9MFY20

FY16

FY17

FY18

FY19

9MFY20

Note: (1) Data on Consolidated basis . On a standalone basis, the number of branches were 1,110 ; (2) Data on a consolidated basis. On a standalone basis the number of loan officers were 7,005 ; (3) Consolidated figures includes Satin Housing Finance Limited and Satin Finserv Ltd.

Key Operation Metrics – (2/2)

Steady Growth seen in Disbursement

Disbursement1 (Rs. crore) & No. of Loans1 (‘000)

Satin JLG loans - Average Ticket Size (Rs.)

1,816

2,339

1,828

1,689

1,566

3,606

3,594

5,572

6,252

5,530

24,000

23,000

30,000

31,000

26,000

FY16

FY17

FY18

FY19

9MFY20

FY16

FY17

FY18

FY19

9MFY20

No. of Loans

1. Data on Standalone basis

Key Standalone Financials

Gross Income (Rs. crore)

Cost to Income Ratio (%)

1,373

977

54.7%

46.9%

43.3%

61.6%

50.8%

381

345

347

Q3FY19

Q2FY20

Q3FY20

FY18

FY19

Q3FY19

Q2FY20

Q3FY20

FY18

FY19

NII and PAT (Rs. crore)

Opex to GLP (%)

NII

PAT

215

734

445

198

206

195

6.7%

6.0%

6.3%

6.5%

Q3FY19

Q2FY20

Q3FY20

FY18

FY19

Q3 FY19

Q2 FY20

Q3 FY20

FY18

FY19

FINANCIAL & OPERATIONAL DETAILS (Consolidated)

Annexure – Business Details – Consolidated

Particulars

AUM (Rs. crore)

On-Book AUM*

Securitization

Assignment

Business Correspondence

TFSL - Business Correspondence

SHFL - Housing Finance

SFL

AUM Mix (Rs. crore)

MFI Lending

Product Financing

MSME

Business Correspondence - IndusInd Bank

TFSL - Business Correspondence

SHFL - Housing Finance

SFL

No. of Branches

SCNL

TFSL

SHFL

SFL

*includes securitization, differences due to rounding off

Q3FY20

7,284

4,092

1,776

522

646

138

109

7,284

5,600

249

522

646

138

109

1,354

1,110

213

Q3FY19

6,208

4,293

446

889

407

573

6,208

5,005

171

407

573

1,110

937

170

YoY%

17.3%

-4.7%

-92.3%

99.8%

28.2%

12.7%

203.9%

17.3%

11.9%

184.7%

45.7%

28.2%

12.7%

203.9%

22.0%

18.5%

25.3%

333.3%

Q2FY20

7,182

4,140

113

1,662

612

591

116

7,182

5,504

282

612

591

116

1,299

1,073

203

QoQ%

1.4%

-1.2%

-69.6%

6.9%

-14.6%

9.3%

19.5%

75.8%

1.4%

1.8%

14.9%

-11.7%

-14.6%

9.3%

19.5%

75.8%

4.2%

3.4%

4.9%

44.4%

28.6%

Annexure – Business Details – Consolidated

Particulars

No. of Employees

SCNL

TFSL

SHFL

SFL

No. of Loan Officers

SCNL

TFSL

SHFL

SFL

No. of Active Clients

SCNL

TFSL

SHFL

SFL

Average Ticket Size

MFI Lending (SCNL)

Product Financing (SCNL)

MSME (SCNL)

TFSL

SHFL

SFL

Q3FY20

12,971

11,184

1,477

182

128

8,225

7,005

1,057

102

3,563,799

3,192,871

368,879

1,225

824

35,000

4,120

1,400,000

31,000

1,268,000

1,327,000

Q3FY19

11,863

10,538

1,258

6,784

5,937

816

3,264,642

2,877,090

387,183

369

25,000

2,884

2,260,000

23,600

1,380,000

YoY%

9.3%

6.1%

17.4%

171.6%

21.2%

18.0%

29.5%

229.0%

9.2%

11.0%

-4.7%

232.0%

40.0%

42.9%

-38.1%

31.4%

-8.1%

Q2FY20

11,551

9,832

1,472

130

117

7,823

6,626

1,055

3,628,465

3,271,225

355,731

976

533

30,000

4,674

3,560,000

31,000

1,341,000

1,168,000

QoQ%

12.3%

13.8%

0.3%

40.0%

9.4%

5.1%

5.7%

0.2%

47.8%

-1.8%

-2.4%

3.7%

25.5%

54.6%

16.7%

-11.9%

-60.7%

0.0%

-5.4%

13.6%

Annexure – P&L Statement – Consolidated

Particulars (Rs. crore)

Revenue

Interest and Fee Income

DA Income

Treasury Income

BC Fees

Other Operating Income

Total Revenue

Expenses

Finance Cost

Employee Benefit Expenses

Credit Cost & FLDG for BC

Other Expenses

Depreciation and amortization expense

Total Expenses

Profit Before Tax

Tax expense

Profit after Tax

Other comprehensive income net of taxes

Total Comprehensive Income

Q3FY20

Q3FY19

YoY%

Q2FY20

QoQ %

9MFY20

9MFY19

YoY%

250

375

145

321

-1

284

400

167

284

116

-12.0%

-18.3%

28.4%

33.8%

-6.4%

-13.3%

6.3%

522.5%

7.2%

21.8%

12.9%

-53.5%

-83.9%

-34.6%

-34.9%

238

366

150

291

5.0%

-1.9%

1.9%

-30.0%

2.2%

-3.1%

-4.0%

293.6%

-22.6%

-8.3%

10.2%

-28.5%

-65.9%

-14.0%

-20.1%

737

151

878

1,094

1,098

447

261

901

194

142

153

490

222

869

229

145

-16.0%

75.8%

46.5%

56.8%

71.8%

-0.4%

-8.6%

17.9%

41.2%

3.6%

38.7%

3.6%

-15.6%

-38.6%

-2.2%

5.6%

FINANCIAL & OPERATIONAL DETAILS (Standalone)

Annexure - Operational Details – Standalone (Quarterly)

Particulars

Gross AUM (Rs. crore)

No. of districts

No. of branches

No. of States of operation

No. of Employees

No. of Loan Officers

No. of Loan accounts

Disbursement during the period (Rs. crore)

No. of loans disbursed during the period

Particulars

MFI Lending (excl. Prod. Financing & MSME)

Gross AUM (Rs. crore)

No. of branches

No. of Employees

No. of Loan Accounts

Disbursement during the period (Rs. crore)

No. of loans disbursed during the period

Q3FY20

6,390

371

1,110

11,184

7,005

3,822,803

1,904

571,403

Q3FY19

5,590

340

937

10,538

5,937

3,124,344

1,338

545,415

Q3FY20

Q3FY19

6,123

1,104

11,154

3,757,074

1,861

539,656

5,412

931

10,420

3,091,205

1,255

512,745

YoY%

14.3%

9.1%

18.5%

-4.3%

6.1%

18.0%

22.4%

42.3%

4.8%

YoY%

13.1%

18.6%

7.0%

21.5%

48.3%

5.2%

Q2FY20

6,414

359

1,073

9,832

6,626

3,890,453

1,819

624,223

QoQ %

-0.4%

3.3%

3.4%

0.0%

13.8%

5.7%

-1.7%

4.7%

-8.5%

Q2FY20

QoQ %

6,115

1,067

9,797

3,837,236

1,785

591,996

0.1%

3.5%

13.9%

-2.1%

4.2%

-8.8%

Annexure - Operational Details – Standalone (Quarterly)

Particulars

Productivity Metrics for MFI lending

Gross AUM/ Branch (Rs. crore)

Gross AUM/ Loan Officer (Rs. crore)

Disbursement/ Branch (Rs. crore)

Disbursement/ Loan Officer (Rs. crore)

No. of Clients/ Branch

No. of Clients/ Loan Officer

Average Ticket Size (Rs.)

Particulars

Product Financing

Gross AUM (Rs. crore)

No. of Loans Accounts

Disbursement during the period (Rs. crore)

No. of loans disbursed during the period

Ticket Size for the period (Rs.)

Particulars MSME(1)

Gross AUM (Rs. crore)

No. of branches

No. of employees

No. of Loans Accounts

Disbursement during the period (Rs. crore)

No. of loans disbursed during the period

Average Ticket size

1. Includes Loan Dost portfolio

Q3FY20

Q3FY19

5.5

0.9

1.7

0.3

2,833

446

35,000

Q3FY20

63,897

31,529

4,120

Q3FY20

249

1,832

218

5.8

0.9

1.3

0.2

3,055

479

25,000

Q3FY19

6.5

31,677

9.3

32,341

2,884

Q3FY19

171

118

1,447

329

1,400,000

2,260,000

YoY%

-4.6%

-4.1%

25.1%

25.7%

-7.3%

-6.9%

40.0%

YoY%

184.7%

101.7%

39.3%

-2.5%

42.9%

YoY%

45.7%

3.0%

-74.6%

26.6%

-58.9%

-33.7%

-38.1%

Q2FY20

5.7

0.9

1.7

0.3

3,016

486

30,000

Q2FY20

51,486

32,173

4,674

Q2FY20

282

1,731

3,560,000

QoQ %

-3.2%

-5.3%

0.7%

-1.4%

-6.1%

-8.2%

16.7%

QoQ %

14.9%

24.1%

-13.6%

-2.0%

-11.9%

QoQ %

-11.7%

0.0%

-14.3%

5.8%

58.8%

303.7%

-60.7%

Annexure - Financial Performance – Standalone

Particulars (Rs crore)

Gross yield (1)

Financial Cost Ratio(2)

Net Interest Margin(3)

Operating Expense ratio(4)

Loan Loss Ratio(5)

RoA(6)

RoE(8)

Leverage (Total Debt(7) / Total Net Worth)

Cost to Income Ratio

Asset Quality

GNPA %

ECL as % of AUM

9MFY20

21.42%

9.17%

12.25%

6.36%

1.79%

2.87%

14.99%

3.41

51.90%

Q3FY20

21.70%

8.85%

12.86%

6.03%

3.39%

2.87%

13.79%

3.41

46.89%

Q3 FY19

27.35%

11.95%

15.40%

6.66%

0.56%

4.17%

26.92%

5.05

43.27%

Q2FY20

21.44%

9.12%

12.32%

6.73%

0.85%

3.26%

16.46%

3.60

54.66%

9MFY20

Q3FY20

Q3 FY19

Q2FY20

3.1

2.2

3.1

2.2

3.2

2.0

3.1

1.7

Financial Cost Ratio represents the ratio of interest Expense in the relevant period to the Average AUM

1. Gross Yield represents the ratio of total Income in the relevant period to the average AUM 2. 3. Net Interest Margin represents the difference between the Gross Yield and the Financial Cost Ratio 4. Operating Expenses Ratio represents the ratio of the Operating Expenses (expenses including depreciation but excluding Credit Cost and interest Expense) to the Average AUM 5. 6. 7. 8.

Loan Loss Ratio represents the ratio of credit cost (including FLDG on BC) to the Average AUM RoA is annualized and represents ratio of PAT to the Average Total Assets Total Debt includes Securitization and preference shares considered as debt in accordance of IndAS RoE is annualized and represents PAT(Post Preference Dividend) to the average equity (i.e, net worth excluding preference share capital)

FY19

23.97%

11.15%

12.81%

6.51%

0.96%

3.01%

19.08%

4.55

50.83%

FY19

2.9

1.6

Annexure - P&L Statement– Standalone

Particulars (Rs crore)

Revenue

Interest and Fee Income

DA Income

Treasury Income

BC Income

Other Operating Income

Total Revenue

Expenses

Finance Cost

Employee Benefit Expenses

Credit Cost & FLDG for BC

Other Expenses

Depreciation and amortization expense

Total Expenses

Profit Before Tax

Tax expense

Profit After Tax

Other comprehensive income net of taxes

Total Comprehensive Income

Q3FY20

Q3FY19

YoY%

Q2FY20

QoQ %

9MFY20

9MFY19

YoY%

242

347

142

292

-1

282

381

167

267

114

-14.3%

-18.3%

27.0%

91.0%

-8.9%

-15.0%

2.5%

592.7%

6.8%

15.6%

9.3%

-51.7%

-83.3%

-31.9%

-32.7%

233

345

147

269

3.9%

-1.9%

-3.0%

-7.9%

-44.5%

0.6%

-3.6%

-5.3%

296.2%

-26.4%

-10.8%

8.7%

-27.8%

-65.8%

-12.9%

-114.5%

-19.0%

719

151

876

1,025

1,043

439

221

829

196

144

155

488

192

822

221

139

-17.9%

75.8%

45.2%

324.4%

113.0%

-1.7%

-10.1%

15.4%

33.6%

3.2%

35.0%

0.9%

-11.2%

-35.6%

3.1%

11.7%

FINANCIAL & OPERATIONAL DETAILS (Subsidiaries)

Annexure - Operational Details – TFSL

Particulars

Gross AUM (Rs. crore)

Disbursement during the period (Rs. crore)

No. of loans disbursed during the period

No. of Active Customers

No. of Employees

No. of Loan Officers

No. of States of operation

No. of districts

No. of branches

No. of Regional Offices (RO)

Productivity Metrics

Gross AUM/ Branch (Rs. crore)

Gross AUM/ Loan Officer (Rs. crore)

Disbursement/ Branch (Rs. crore)

Disbursement/ Employee (Rs. crore)

No. of Clients/ Branch

No. of Clients/ Loan Officer

Average Ticket size (Rs.)

Q3FY20

646

213

68,586

368,879

1,477

1,057

108

213

3.0

0.6

1.0

0.1

1,732

349

31,000

Q3FY19

573

152

54,023

406,042

1,335

906

103

178

3.2

0.6

0.9

0.1

2,281

448

27,800

YoY%

12.7%

40.5%

27.0%

-9.2%

10.6%

16.7%

0.0%

4.9%

19.7%

12.5%

-5.8%

-3.4%

17.4%

27.0%

-24.1%

-22.1%

11.5%

Q2FY20

591

209

64,444

355,731

1,472

1,055

203

2.9

0.6

1.0

0.1

1,752

337

31,000

QoQ%

9.3%

1.9%

6.4%

3.7%

0.3%

0.2%

0.0%

11.3%

4.9%

0.0%

4.2%

9.1%

-2.9%

1.6%

-1.2%

3.5%

Annexure - P&L Statement – TFSL

Particulars (Rs crore)

Q3FY20

Q3FY19

YoY%

Q2FY20

QoQ %

Revenue

Total Revenue

Expenses

Finance Cost

Employee Benefit Expenses

Credit Cost

Other Expenses

Depreciation and amortization expense

Total Expenses

Profit Before Tax

Tax expense

Profit After Tax

Other comprehensive income net of taxes

Total Comprehensive Income

17.2

0.9

9.7

6.1

2.5

0.5

19.6

-2.5

-0.5

-2.0

16.9

0.4

9.0

1.9

3.0

0.3

14.6

2.3

0.7

1.7

0.1

1.8

1.4%

141.2%

8.5%

218.0%

-17.4%

43.7%

34.5%

-205.3%

-173.6%

-218.3%

-206.9%

14.3

1.0

9.3

1.1

2.1

0.4

13.9

0.3

-0.2

0.5

20.17%

-16.5%

5.1%

435.4%

19.7%

9.1%

40.7%

-823.5%

163.2%

-469.8%

-459.9%

Annexure - Operational Details – SHFL

Particulars

Gross AUM (Rs. crore)

Average Ticket Size (Rs)

Disbursement (Rs. crore)

CRAR (%)

No. of Branches

No. of States

No. of Total Staff

No. of Loan Officers

Q3FY20

138

Q3FY19

1,268,000

1,380,000

133.78

182

102

94.65

YoY%

204.0%

-8.1%

20.9%

333.3%

0.0%

171.6%

229.0%

Q2FY20

116

1,341,000

128.95

130

QoQ%

19.5%

-5.4%

43.9%

44.4%

0.0%

40.0%

47.8%

Annexure - Financial Details– SHFL

Particulars (Rs crore)

Revenue

Interest and Fee Income

Treasury Income

Other income

Total Revenue

Expenses

Finance cost

Employee benefit expenses

Credit Cost

Other expenses

Depreciation and amortization expenses

Total Expenses

Profit Before Tax

Tax expense

Profit After Tax

Other comprehensive income

Total Comprehensive Income

Q3FY20

Q3FY19

4.6

0.5

1.1

6.2

2.4

2.3

0.1

0.8

0.1

5.7

0.5

0.2

0.3

1.3

0.2

0.3

1.8

0.3

1.3

0.1

0.4

2.1

(0.3)

(0.1)

(0.2)

YoY%

263%

134%

268%

249%

695%

81%

19%

97%

356%

173%

239%

302%

217%

Q2FY20

3.9

0.5

0.2

4.6

1.7

2.3

0.1

0.8

0.1

4.9

(0.3)

(0.1)

(0.2)

QoQ %

17.6%

-8.8%

451.9%

33.6%

42.0%

0.0%

40.5%

5.2%

1.0%

15.7%

240.3%

220.7%

255.5%

252.1%

Annexure - Financial & Operational Details – SFL

Particulars

Gross AUM (Rs. crore)

Average Ticket Size (Rs)

Disbursement (Rs. crore)

No. of Loan Disbursed

No. of Branches

No. of States

No. of Total Staff

Q3FY20

109

1,327,400

312

128

Particulars (Rs crore)

Revenue

Interest and Fee Income

Treasury Income

Other income

Total Revenue

Expenses

Finance cost

Employee benefit expenses

Credit Cost

Other expenses

Depreciation and amortization expenses

Total Expenses

Profit Before Tax

Tax expense (DTA)

Profit After Tax

Other comprehensive income

Total Comprehensive Income

Q3FY20

4.48

0.06

4.60

0.48

1.69

0.70

0.84

0.02

3.73

0.87

0.15

0.71

0.02

0.73

COMPANY BACKGROUND

Key milestones: Crossed the USD 1 billion AUM mark

Business Timeline

2016

2017

2018

2019

2020

Started MSME Lending in FY17; Acquired TFSL in Sep’16

Reaches 27.1 lacs active clients and AUM of Rs.4,882 crore by Dec’17

SHFL commenced lending in Feb18; BC agreement with IndusInd Bank, reached AUM of Rs 5,757 crore by Mar’18

Received NBFC license for Satin Finserv Ltd for MSME business; reached AUM of 1 Bn USD; TFSL became wholly owned subsidiary

Received the Award of

“Great Place to Work”

2015

2014

2013

2012

2010

Listing on NSE, BSE and CSE(2);

Received top MFI grading of MFI 1

Reaches 8 lacs active clients and AUM of Rs.1,056 crore as on Mar’14;

Reaches 4.9 lacs active clients & AUM of ~Rs. 580 crore as on Mar’13; Converts to NBFC- MFI in Nov’13; Received ‘MFI 2+’rating by CARE

Starts SHG bank linkage program in Rewa, MP; Receives 83% in microfinance COCA audit

Reaches 1.7 lacs active clients and gross AUM of Rs.169 crore as on Mar’10

1990

1996

1998

2008

2009

Date of inception of Satin- October 16, 1990

IPO and listing on DSE, JSE and LSE(1)

Registers as NBFC with the RBI

Started JLG Model in May 2008

JLG business shows strong asset quality and large potential to scale up

Note: 1. Regional Stock Exchanges (DSE – Delhi Stock Exchange, JSE – Jaipur Stock Exchange, LSE- Ludhiana Stock Exchange); (2) BSE - BSE Limited, NSE - National Stock Exchange of India Limited, CSE - The Calcutta Stock Exchange Limited

Key milestones: Crossed the USD 1 billion AUM mark

Fund Raising Timeline

2015

2016

2017

2018

2019

 Raised Rs.41.5 crore from SBI FMO(3) (including warrants); Rs.37.9 crore infused by Promoter Group

 Raised Rs.250 crore via QIP in Oct’16; Exit of DMP in Jul'16 and ShoreCap in Aug’16

 In Apr’17, raised $10 mn from ADB(4) ; Investment of Rs.35 crore by IDFC First Bank (then Capital First); Raised Rs.150 crore via QIP in Oct’17

 Pref. Allotment:

 Exit of MV Mauritius

Equity funding by NMI (Rs. 20 crore), and Kora Cap (Rs.80 crore); Promoter invested via FCW (Rs 60 crore), IndusInd invested Rs.45 crore via OCCRPS

2013

2012

2011

2010

2009

2008

 Raised Rs.30 crore

 Raised floating rate

from DMP, ShoreCap and MV Mauritius Ltd; Rs.11 crore infused by Promoter Group; Exit of Lok Capital

long term unsecured Tier II debt in Jul’14; Raised Rs.28.4 crore of equity from NMI and $10 mn of debt from World Business Capital as ECB

 Raised Rs.18 crore from Danish Micro Finance Partners K/S (DMP) in Feb’11

 Raised Rs. 2.5 crore from Lok Capital in Nov’10 and Rs. 21.8 crore from ShoreCap II in Dec’10; Rs. 7.7 crore infused by Promoter Group

 Raised Rs. 1.9 crore from Lok Capital

 First private equity

investment

 Raised Rs. 4.87 crore from Lok Capital; Rs. 1 crore infused by Promoter Group

Note: (3) SBI FMO Emerging Asia Financial Sector Fund Pte. Limited; (4) ADB – Asian Development Bank

Differentiated Investment Choice...

Investor confidence   

7 rounds of equity capital raised with marquee investors Profitable exit to 4 investors QIP: Rs. 250 crore from marquee institutions in Oct 2016,

Rs. 150 crore from large domestic MFs in Oct 2017

Promoter Commitment 

Promoter stake quite high among MFIs, having invested at regular intervals at par with incoming PE Adequate board representation – 3 Nominee Directors representing the Investors



Key Shareholders

Mutual Funds  DSP  Aditya Birla  UTI

Foreign Portfolio Investor  Morgan Stanley  Government Pension Fund Global  Massachusetts Institute of Technology

Financial Institutions  IDFC First Bank Ltd  IndusInd Bank Ltd

Foreign Bank  Asian Development Bank

Marquee Shareholder Base As on Dec 31, 2019

18.44%

30.19%

20.58%

6.47%

6.37%

7.81%

4.59%

2.58%

2.97%

Promoter

NMI

SBI-FMO

Kora Cap

ADB

IndusInd

FPIs

MFs

Others

Making a Difference to the Community

Health Check-up Camps We regularly organise health check-up camps along with campaigns focusing on health and hygiene

On an average, around 300-350 villagers attended each of these camps

Flood Relief Camps Organised relief activities and distribution of ration to flood-hit villages in Orissa, Assam and Bihar during the monsoons

Support the Maharaja Agrasen Hospital Charitable Trust (MAHCT)

During FY19, the Company contributed ~Rs. 86 lacs to the Trust for setting up of Maharaja Agrasen Medical University at Bahadurgarh (Jhajjar, Haryana)

Women Leadership Empowerment Workshops During FY19, we joined hands with Nordic Microfinance Initiative (NMI) to organise eight ‘Women Leadership Empowerment Workshops’

Awards and Accolades

 Mr. HP Singh, CMD, was conferred the ‘Golden Globe Tiger Awards’ at an awards ceremony in Malaysia

 Mr. HP Singh received the ‘Exemplary Leader’ Award

 Mr. Dev Verma, Chief Operating Officer, was presented the ‘Leader of the Year’ Award



‘Digital Innovation in Microfinance’ Award in 4th Eastern India Microfinance Summit

September 2018

Won “Rural Champions of The Year” Award by ET Edge

November 2018 Won the “Excellence Award” by B2B Info Media

November 2018

Got sA social rating from Microfinanza

December 2018 Won the “SKOCH Award” for Digital Transformation

January 2019

Received “C1" grade in Code of Conduct Assessment from ICRA

July 2019

Moved up in “Fortune The Next 500”

July 2019

Got 1st Prize in Customer Service Index by MFIN

September 2019

“Outstanding Contribution to Water and Sanitation Lending” from Sa-Dhan and Water.org

Contact information

Company (Investors & Media) :

Ms. Aditi Singh Head – Capital Markets & Investor Relations

E: aditi.singh@satincreditcare.com T: +91 124 4715 400 (Ext – 222)

www.satincreditcare.com

Thank You

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