RBLBANKNSE19 January 2024

RBL Bank Limited has informed the Exchange about Investor Presentation

RBL Bank Limited

January 19, 2024

BSE Limited, 1st Floor, Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai – 400001 Script Code: 540065

National Stock Exchange of India Limited, Exchange Plaza, C-1, Block G, Bandra Kurla Complex, Bandra (E) Mumbai -400051 Script Name: RBLBANK

Reg: Disclosure under relevant provisions of the SEBI (Listing Obligations and Disclosure

Requirements) Regulations, 2015, as amended (“SEBI Listing Regulations”)

Further to our submission i.e. Outcome of Board Meeting dated January 19, 2024, please find enclosed the following:

1. Press Release on the unaudited standalone financial results of the Bank for the quarter

and nine months ended December 31, 2023.

2. Investor Presentation for the quarter and nine months ended December 31, 2023.

In compliance with Regulation 46(2) of SEBI Listing Regulations, the information is being hosted on the Bank's Website at www.rblbank.com.

Further, pursuant to Regulation 30 and 46(2) of the SEBI Listing Regulations, the audio recording and transcript of the earnings call with analysts and investors to be held on January 19, 2024 on the unaudited financial results of the Bank for the quarter and nine months ended December 31, 2023, shall also be made available on the website of the Bank at https://ir.rblbank.com/.

Kindly take the same on record.

Thanking you,

Yours faithfully,

For RBL Bank Limited

Niti Arya Company Secretary

Encl: As above

www.rblbank.com

RBL Bank Limited Controlling Office: One World Center, Tower 2B, 6th Floor, 841 Senapati Bapat Marg, Lower Parel, Mumbai - 400 013, Maharashtra, India I Tel:+91 22 43020600 I Fax: 91 22 43020520

Registered Office: 1st Lane, Shahupuri, Kolhapur - 416001, India I Tel.: +91 231 6650214 I Fax: +91 231 2657386 CIN: L65191PN1943PLC007308 . E-mail: customercare@rblbank.com

Investor Presentation Q3 FY 24

January 19, 2024

Disclaimer

By attending the meeting / telephonic call where this presentation is made, or by reading the presentation materials, you agree to be bound by the following limitations:

The information in this presentation has been prepared by RBL Bank Limited (the “Company”) for use in presentations by the Company at analyst and investor meetings and does not constitute a recommendation regarding the securities of the Company. No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information, or opinions contained herein. Neither the Company nor any of its advisors or representatives shall have any responsibility or liability whatsoever (for negligence or otherwise) for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection with this presentation. The information set out herein may be subject to updating, completion, revision, verification and amendment and such information may change materially. Neither the Company nor any of its advisors or representatives is under any obligation to update or keep current the information contained herein. The information communicated in this presentation contains certain statements that are or may be forward looking. These statements typically contain words such as "will", "expects" and "anticipates" and words of similar import. By their nature forward looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. Any investment in securities issued by the Company will also involve certain risks. There may be additional material risks that are currently not considered to be material or of which the Company and its advisors or representatives are unaware. Against the background of these uncertainties, readers should not unduly rely on these forward-looking statements. The Company, its advisors and representatives assume no responsibility to update forward-looking statements or to adapt them to future events or developments.

This presentation has been prepared for informational purposes only. This presentation does not constitute a prospectus under the (Indian) Companies Act, 1956 and will not be registered with any registrar of companies. Furthermore, this presentation is not and should not be construed as an offer or a solicitation of an offer to buy securities for sale in the India. This presentation and the information contained herein does not constitute or form part of any offer for sale or subscription of or solicitation or invitation of any offer to buy or subscribe for any securities of the Company, nor should it or any part of it form the basis of, or be relied on in connection with, any contract or commitment whatsoever. The securities of the Company have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the "Securities Act"), and may not be offered, sold or delivered within the United States or to U.S. persons absent from registration under or an applicable exemption from the registration requirements of the United States securities laws. This presentation and the information contained herein is being furnished to you solely for your information and may not be reproduced or redistributed to any other person, in whole or in part. In particular, neither the information contained in this presentation, nor any copy hereof may be, directly or indirectly, taken or transmitted into or distributed in the U.S., Canada, Australia, Japan or any other jurisdiction which prohibits the same except in compliance with applicable securities laws. Any failure to comply with this restriction may constitute a violation of the United States or other national securities laws. No money, securities or other consideration is being solicited, and, if sent in response to this presentation or the information contained herein, will not be accepted.

By reviewing this presentation, you are deemed to have represented and agreed that you and any person you represent are either (a) a qualified institutional buyer (within the meaning of Regulation 144A under the Securities Act) or (b) not a U.S. person (as defined in Regulation S under the Securities Act) and are outside of the United States and not acting for the account or benefit of a U.S. person.

ALL FIGURES IN THIS DOCUMENT ARE IN INR CRORE UNLESS MENTIONED OTHERWISE ; 1 CRORE = 10 MILLION

Glossary and Key Notes

AEPS Agri API ATM BC Bps BVPS C&IB CAGR CASA CB CBDT CC CEO CET1 Cr CRAR CSR FICC FPI FY GNPA G-Sec GST HUF RBL Finserve RVF NM

Aadhaar Enabled Payment System Agribusiness Banking Application Programming Interface Automated Teller Machine Business Correspondent Basis Points Book Value Per Share Corporate & Institutional Banking Compounded Annual Growth Rate Current Account and Savings Account Commercial Banking Central Board for Direct Taxes Credit Card Chief Executive Officer Core Equity Tier 1 Crore Capital to Risk Weighted Assets Ratio Corporate Social Responsibility Fixed Income, Currency and Commodity Foreign Portfolio Investor 12 month period ended March 31 Gross Non Performing Assets Government Securities Goods and Services Tax Hindu Undivided Family RBL Finserve Ltd.

Rural Vehicles Finance Not Meaningful

INR IPO MF Mn NFB NIM NNPA NPA PCR Q1 Q2 Q3 Q4 QoQ H1 9M RBI RoA RoE RWA SLR UPI US VCF YoY WCF

Indian Rupee Initial Public Offering Mutual Funds Million Non Fund Based Net Interest Margin Net Non Performing Assets Non Performing Assets Provision Coverage Ratio 3 month period ended June 30( April 1 - June 30) 3 month period ended September 30( July 1 - September 30) 3 month period ended December 31( October 1 - December 31) 3 month period ended March 31(January 1 - March 31) Quarter on Quarter 6 month period ended September 30( April 1 - September 30) 9 month period ended December 31( April 1 - December 31) Reserve Bank of India Return on Assets Return on Equity Risk Weighted Assets Statutory Liquidity Ratio Unified Payments Interface United States Venture Capital Funds Year on Year Working Capital Finance

Executive Summary

Major Highlights for the Q3 FY24

Improving operating performance..

• Operating Profit grew 35% YoY to Rs. 765 crore • Bank has provided Rs. 115 crore towards contingent provision on AIF investments

• Excluding this provision, Net Profits grew 53% YoY & 9% QoQ to Rs. 319 crore; RoA at

1.03% and RoE at 8.89%

• On a reported basis, Net Profits was Rs. 233 crore; RoA at 0.75% and RoE at 6.48% • NIM at 5.52%

Retail led loan growth

• Advances grew by 20% YoY to Rs. 79,949 crore • Retail advances grew by 33% YoY to Rs 46,371 crore; Secured Retail products grew 53% • Wholesale advances grew 6% YoY to Rs. 33,577 crore

Retail Deposit Growth…

• Overall deposits grew by 13% YoY to Rs. 92,746 crore; CASA ratio at 33.8% • Deposits less than Rs. 2 crore grew by 23% YoY; at 44.5% of total deposits • Retail deposits as per LCR grew by 16% YoY to Rs. 41,209 crore

Healthy Capital Levels…

• Capital adequacy ratio stood at 16.42%; CET-1 at 14.58% • Well capitalized for next 6-8 quarters

Stable Asset quality..

• GNPA down 49bps YoY to 3.12%, NNPA down 39bps YoY to 0.80%, • PCR improved 710bps YoY to 75.1%; PCR incl. Technical Writeoff was 89.3% • Credit cost at 48bps

Key Parameters

Scale

Deposits up 13% YoY to Rs. 92,746 crore

Advances up 20% YoY to Rs. 79,949 crore

14mn+ customers across segments

Growth Drivers

Retail Assets up 33% YoY; Comm. Banking up 19% YoY

<2cr Deposits up 23% YoY

~6+ lakh customers added in the quarter

Balance Sheet

16.4% CRAR 14.6% CET 1

Avg. LCR for Q3 FY24 at 132 %

PCR at 75.1 %

Presence

538 branches; 388 ATMs

~1200 BC Branches

500 districts, servicing 18,000 pincodes

Consistently delivering robust growth and sustained profitability…

Advances

Deposits

Profitability

66,684

70,209

73,087

76,324

79,949

81,746

84,887

85,636

89,780

92,746

34,977

37,778

40,866

44,092

46,371

51,798

53,170

53,710

57,692

61,407

1.00%

1.01%

1.00%

* 1.03%

0.78%

31,707

32,431

32,221

32,233

33,577

Dec 2022 March 2023 June 2023 Sep 2023 Dec 2023 Wholesale Retail

17,087

12,861

16,922

16,795

17,258

17,416

14,795

15,132

14,831

13,922

Dec 2022 March 2023 June 2023 Sep 2023 Dec 2023

CA SA TD

Dec 2022 March 2023 June 2023 Sep 2023 Dec 2023

ROA

* 0.75% Incl. AIF provision

• Retail Secured Assets grew 53%

YoY

• HL and LAP up by 24% YoY • RVF up by 157% YoY • Cards and Microfinance up 31%

YoY

• Comm. Bank up by 19% YoY

Sustaining retail advances growth momentum; moderating wholesale growth with focus on comm. banking

• CASA + TD < Rs. 2 crore at 60%

• •

of Total Deposits Less than 2cr deposits at 44.5% 60% of SA and TD acquisition happening digitally

•

Total Income up 23% YoY & 7% QoQ

• NII up 21% YoY & 5% QoQ • Core Fee Income up 23% YoY &

7% QoQ • NIM at 5.52%

Deposits Less than 2 crore growth was 23% YoY

PPOP growth of 35% YoY

Key Ratios

Parameter

Q1 23

Q2 23

Q3 23

Q4 23

Q1 24

Q2 24

Q3 24

Yield on Advances

12.35%

12.21%

12.78%

13.54%

13.87%

14.03%

14.00%

Cost of Deposits

Cost of Funds

Net Interest Margin

Cost/Income

Credit Cost (bps)

RoA

RoE

4.84%

4.87%

5.04%

70.7%

0.75%

6.28%

5.14%

5.19%

5.02%

70.8%

0.77%

6.12%

5.47%

5.55%

5.27%

70.1%

0.78%

6.25%

5.73%

5.85%

5.62%

70.8%

1.00%

8.11%

6.07%

6.15%

5.53%

69.3%

1.01%

8.39%

6.21%

6.33%

5.54%

66.5%

90**

1.00%

8.38%

6.31%

6.45%

5.52%

67.1%

48**

1.03%*

8.89%*

* After netting off contingent provision on AIF investments, ROA was 0.75% & ROE was 6.48%

** Credit Cost includes Contingency Buffer on Credit Cards + Microfinance + Personal Loans of 37bps for Q2 & 1bps for Q3 FY24 ** Credit Cost for Q2 FY24 includes 6bps impact of additional provision on Credit Cards on policy change, now part of ongoing credit costs

• Not Annualized for quarters

Advances and Deposits

Well Diversified Advances; Growth led by Retail & Commercial Banking

Strong growth in Retail Advances; Retail : Wholesale mix of 58:42

Net Funded Advances

With focus on growing secured retail assets and commercial banking

Dec 2023

Dec 2022

YoY

Sep 2023

QoQ

Corporate

Banking

24,666

24,214

66,684

70,209

73,087

76,324

79,949

8,912

7,493

Wholesale

33,577

31,707

37,778

(17.6%)

40,866

(17.4%)

44,092

(17.5%)

34,977

(17.3%)

46,371

(17.3%)

33% YoY

Credit Cards*

15,964

Personal Loans*

Microfinance

Business Loans

Housing Loans

3,547

6,827

7,433

6,146

12,408 . 3,225

5,021

7,342

19%

29%

10%

36%

23,888

8,345

32,233

14,969

3,699

(4%)

6,785

8,315

(11%)

4,142

48%

4,941

24%

31,707 (7.8%)

32,431 (8.3%)

32,221 (8.6%)

32,233 (8.7%)

33,577

(8.8%)

6% YoY

Dec 2022

March 2023

June 2023

Sep 2023

Dec 2023

Wholesale

Retail

(Yields for the Quarter)

Rural Vehicle Finance

Others incl. Gold

Loans, OD etc

1,997

777

157%

1,442

38%

2,826

803

252%

2,581

Retail Agri

1,631

1,260

Retail

Total

46,371

34,977

79,949

66,684

29%

33%

20%

1,360

20%

44,092

76,324

* Personal Loans is primarily Personal Loan to Credit Card Customers; shown as credit card advances in previous presentations

Wholesale Advances; growth led by Commercial Banking

Wholesale Advances

Wholesale Exposure - Rating Breakup (%)

31,707

32,431

32,221

32,233

33,577

64,235

84.7%

7,493

7,788

7,502

8,345

8,912

19% YoY

12.8%

2.5%

A - or Better

BBB

BB & Below

24,214

24,643

24,719

23,888

24,666

2% YoY

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Corporate Banking

Commercial Banking

Top 10 Industries

FB+NFB Outstanding

FB-NFB Split % of Outstanding

NBFC (excl. HFC & DFI) POWER CONSTRUCTION RETAIL/ DISTRIBUTION ENGINEERING PHARMA METALS AUTO PROFESSIONAL SERVICES CEMENT

5,041

3,829 3,417

3,078

2,249 2,108 1,764 1,687

1,378

1,349

100:0

57:43 35:65

70:30

54:46 84:16 64:36 80:20

74:26

80:20

5.1%

3.9% 3.5%

3.1%

2.3% 2.1% 1.8% 1.7%

1.4%

Retail Advances

34,977

37,778

40,866

44,092

46,371

777

803 1,260

4,142

7,342

5,021

3,225

2% 2% 4%

12%

21%

14%

864 1,357

4,583

7,252

5,963

3,419

1,029

1,242

1,377

1,351

4,541

8,058

6,517

3,571

2,581

1,442 1,360

4,941

8,315

6,785

3,699

2,826

1,997 1,631

6,146

7,433

6,827

3,547

4% 4%

13%

16%

15%

12,408

35%

13,311

14,208

14,969

15,964

34%

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Credit Cards

Personal Loans*

Micro-Banking

Business Loans

Housing Loans

Agri

Rural Vehicle Finance

Other Retail

* Personal Loans is primarily Personal Loan to Credit Card Customers; shown as credit card advances in previous presentations

Percentage on the right is ratio to total retail advances

Retail Disbursement (Excl. Cards); Increased focus to grow secured retail assets

3,422

5,358

4,786

5,002

5,958

512

670

296

927

479

2,474

291

612

292

454

322

1,451

18%

13%

42%

361

693

315

698

567

429

714

269

814

791

829

765

412

14%

13%

1,392

23%

571

10%

2,152

1,985

1,989

33%

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

Microfinance

Business Loans

Housing Loans

Rural Vehicle Finance

Personal Loans*

Others

* Personal Loans is primarily Personal Loan to Credit Card Customers; shown as credit card advances in previous presentations

Percentage on the right is ratio to total retail disbursements

Deposits Breakup, growth led by granular deposits

Total deposits grew by 13% YoY; CASA Ratio at 33.8%

Dec 22

81,746

63.4%

20.9%

15.7%

Sep 23

89,780

64.3%

19.2%

16.5%

Dec 23

92,746

66.2%

18.8%

15.0%

CASA Ratios

Share of Retail LCR Deposits & Deposits < Rs. 2 crore

LCR Position

36.6%

37.4%

37.3%

35.7%

33.8%

32.8%

32.6%

31.4%

30.8%

30.7%

44.6%

42.8%

43.3%

43.5%

41.1%

41.7%

44.2%

43.9%

44.4%

44.5%

144%

142%

132%

126%

129%

Dec 2022 Mar 2023

Jun 2023

Sep 2023

Dec 2023

Dec 2022 Mar 2023

Jun 2023

Sep 2023

Dec 2023

Dec 2022 Mar 2023

Jun 2023

Sep 2023

Dec 2023

CASA Ratio

Average CASA Ratio

Retail LCR Deposits to Total Deposits Deposits < Rs. 2 crore

LCR maintained

RBI requirement of 100%; Internal threshold of 120%

Improving Financial Metrics

Strong Core Fee Income Growth

Other Income

Core Fee Income Breakup

618

704

778

1,815

2,167

590

678

729

1,665

2,047

95%

96%

94%

92%

94%

23%

22%

27%

24%

22%

27%

22%

31%

34%

29%

32%

22%

27%

32%

12%

10%

11%

10%

Q3 FY23

Q2 FY24

Q3 FY24

9M FY23

9M FY24

Q3 FY23

Q2 FY24

Q3 FY24

9M FY23

9M FY24

Trading - FICC

Core Fees

Processing Fees

General Banking

Distribution

Payments Related

Trade and Others

Operating Costs growth led by business acquisition cost

1,329

1,448

1,558

3,848

4,467

11%

13%

11%

30%

4% 6%

25%

15%

34%

3% 6%

26%

10%

13%

36%

3% 5%

26%

11%

14%

10%

30%

4% 6%

26%

10%

14%

34%

4% 5%

25%

Q3 FY23

Q2 FY24

Q3 FY24

9M FY 23

9M FY 24

Employee

Premises

Depreciation

Business Acquisition

Payments & General Banking

Tech & Outsourcing

Others

Asset Quality

Asset Quality Snapshot

Movement of Gross NPAs

Opening Balance

(+) Additions during the period

(-) Upgrade

(-) Recoveries

(-) Write Offs

Closing Balance

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Quarter Ended

2,457

2,469

2,420

2,404

2,441

608

126

371

681

138

248

344

555

169

304

541

113

339

666

100

356

2,469

2,420

2,404

2,441

2,551

GNPA Position

NNPA Position

2,469

2,420

2,404

2,441

176 223

345

473

75 173 205

347

469

198 162

422

441

196 151

462

443

2,551 68

214 209

502

447

1172

1151

1105

1113

1110

790

773

730

594

636

112

165

322

72 86 89

191

308

81 61 111

180

273

71 65 66

181

188

112 65

192

163

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Wholesale Business Loans Credit Cards Microfinance Retail Agri Others

Loan Provisions Breakup

Particulars

As of 31st Dec 2023

For Q3 FY24

NPA Specific Provision (towards PCR)

Contingency Buffer on Credit Cards, Personal Loans and Microfinance Advances (outside PCR)

Restructured Provision (outside PCR)

Standard Provisions on AIF Investments (outside PCR)

Standard Provision (outside PCR)

Recovery on written off accounts

Total Provision

1,915

262

115

372

2,745

427

(24)

115

(81)

470

Stable Asset Quality

NPA Position NPA Position

PCR

3.61%

1.44%

1.18%

3.37%

3.22%

3.12%

1.21%

1.10%

1.05%

1.00%

0.89%

0.78%

0.80%

0.63%

84.7%

85.0%

85.9%

88.4%

89.3%

68.0%

68.1%

69.6%

75.6%

75.1%

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

PCR

PCR incl. Twoff

GNPA

NNPA

Net Restructured

Slippages*

0.97%

1.02%

0.80%

0.75%

0.61%

0.44%

0.42%

0.52%

0.88%

0.62%

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

Gross

Net

* Not Annualized

Credit Costs Trend Stable and Within Guidance

39*

90*

Net Credit Cost by Business (bps) 48*

121*

118

178*

133

Q3 FY23

Q2 FY24

Q3 FY24

9M FY23

9M FY24

Bank changed its provisioning policy on credit cards in Q2FY24

• Not Annualized for the bank or at individual segment level for the quarter and half year

Healthy Capital Adequacy

Adequately Capitalised for Growth

Total RWA

75,909

78,222

80,187

83,353

85,138

88,048

89,482

94,640

saw of

Q3FY24 the the impact regulatory direction of in the RBI November 2023

16.82%

16.21%

17.51%

17.37%

16.99%

16.92%

16.68%

17.07%

16.42%

16.00%

15.85%

15.49%

15.25%

15.05%

15.15%

13,697

13,926

14,158

14,408

14.58%

15,541

15,272

14,685

13,557

13,800

12,771

12,301

12,517

12,710

12,915

12,984

13,251

March 22

June 22

Sep 22

Dec 22 CET 1

March 23 Total Capital

June 23

Sep 23

Dec 23

Diversified Shareholding & Strong Rating Profile

Shareholding by category (%)

Ratings

1.6

12.6

28.3

19.8

Instrument

Rating

29.2

Basel III compliant Tier II bonds

8.6

Certificate of Deposits

ICRA AA- (Stable) (Re-affirmed dated Aug 11, 2023)

CARE AA- (Stable) (Re-affirmed dated Sep 27, 2023)

ICRA A1+ (Re-affirmed dated Aug 11, 2023)

Individual/HUFs

Foreign Corporates

VCF/MF/Pension Funds/Insurance

Fixed deposit programme

ICRA AA- (Stable) (Re-affirmed dated Aug 11, 2023)

FPI

Body Coporates

NRIs

Total Foreign holding – 38.5%. Approved limit – 74%

Short term fixed deposit programme

ICRA A1+ (Re-affirmed dated Aug 11, 2023)

Growing Distribution Network

Our Growing, Multi-Layered Distribution Network

Locations

Customers (Mn.)

0.66

Chandigarh

New Delhi

Puducherry

Branch, ATM, BC

Only Branch and ATM

Only BC

GIFT city branch

139 97

Daman & Diu

Dadra & Nagar Haveli

Goa

Figures in circles refer to number of branches in given state/union territory

0.24

11.77

12.00

12.91

13.65

14.31

14.97

Sep 2022

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Dec 2023

Channels

Channel Breakup

Number of transaction points

Dec 2022

Sep 2023

Dec 2023

Total Touchpoints

Branches

Metro (incl. GIFT branch)

Urban

Semi-urban

Rural

Banking Outlets (BOs)

BC Branches (incl. BOs)

Of which RBL Finserve

Of which for Microfinance

ATMs

1,684

516

299

298

1,168

821

1,165

413

1,734

528

304

296

1,206

882

1,206

408

1,755

538

310

290

1,217

897

1,217

388

Our Aspirations For FY26

Our Progress towards Aspirations For FY 26

Key Financial Targets (FY 24 – FY 26)

Actuals (Q3 FY 24)

Advances

Deposits

Advances

Deposits

20%+ CAGR

20%+ CAGR 20%+ CAGR 20%+ CAGR

20% YoY

13% YoY

Granular Deposits

Average CASA Growth

Granular Deposits

Average CASA Growth

50%+ 50%+ 50%+

1-2% p.a. 1-2% p.a.

Share of New Businesses

30%

Retail Mix

60-65% 60-65%

44.5%

Share of New Businesses

(2%) YoY

Retail Mix

13%

58%

PPOP Growth

RoA/RoE

PPOP Growth

RoA/RoE

Higher than Higher than advances growth advances growth

1.4-1.5% / 14-15% 1.4-1.5% / 14-15% by FY26 by FY26

43% YoY 35% YoY

1.03%* / 8.89%*

Customer Count

Touchpoints

Customer Count

Touchpoints

Double to 26 mn Double to 26 mn

2,600 2,600

14.3 15.0 mn

1,755

* After netting off contingent provision on AIF investments; ROA was 0.75% and ROE was 6.48%

Credit Card Update

Growth & Market Share

Nov’22

Nov’23

CIF

RBL

4.23 M

Industry

80.66 M

Spends*

5,008 Cr

1,15,161 Cr

Advances

15,727Cr

1,82,320 Cr

RBL

4.94 M 17%

6,803 Cr 36%

20,153Cr 28%

Source RBI Data

Industry

96.00 M 19%

1,61,035 Cr 40%

2,44,689 Cr 34%

s s e n s u B

s e m u o V

New A/cs

5.74 lacs

3 % YoY 3 % QoQ

CIF

50.37 lacs

19 % YoY 5 % QoQ

Spends

₹ 21,160 Cr

34 % YoY 13 % QoQ

₹ 20,137 Cr

Receivables

28 % YoY

6 % QoQ

*Spends includes gross only as per RBI definition

Credit Cards - Portfolio Trends

Cards in Force (Million)

Acquisition (Million)

4.81

4.88

4.94

5.04

0.59

0.55

0.63

0.59

0.57

4.41

4.24

4.61

Dec 2022

Mar 2023

Jun 2023

Sep 2023

Oct 2023

Nov 2023

Dec 2023

Gross Advances Breakup (Cr.)

15,734

16,852

17,975* 18,968

19,514

20,153

20,137

69%

20%

69%

20%

70%

20%

68%

19%

68%

19%

67%

19%

68%

19%

27%

28%

27%

22%

23%

22%

21%

22%

31%

30%

32%

33%

32%

Dec 2022

Mar 2023

Jun 2023

Sept 2023

Oct 2023

Nov 2023

Dec 2023

0.19

0.18

0.20

Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Oct'23 Nov'23 Dec'23

Total Spends (Cr.)

21,160

18,702

17,591

15,821

16,562

7,056 6,784 7,320

Transactor

Revolver

EMI

PL on Cards

Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Oct'23 Nov'23 Dec'23

Interest Earning Receivables

* Reinstated

Term Advances further broken into PL on cards & EMI

Credit Cards - Portfolio Trends

Retail Spend #

Consumer Loans (‘000)

27,207

28,944

27,690

28,043

30,236

29,542

30,964

12,656

13,618

12,575

12,754

14,349

13,611

14,419

886

892

906

983

1058

371

342

345

Q3'23

Q4'23

Q1'24

Q2'24

Oct'23

Nov'23

Dec'23

Q3'23 Q4'23 Q1'24 Q2'24 Q3'24 Oct'23 Nov'23 Dec'23

Retail Spend/Card

Retail Spend/Active Card

EMI

PL on Cards

30 Day Retail Active

E-com Spend Share

47%

46%

47%

46%

47%

58%

60%

59%

61%

60%

62%

Q3'23

Q4'23

Q1'24

Q2'24

Oct'23

Nov'23

Dec'23

Q3'23

Q4'23

Q1'24

Q2'24

Q3'24

Oct'23 Nov'23 Dec'23

# Retail Spend parameter are measured as of qtr end

Retail spends Increased YoY and QoQ

Credit Cards – Customer Segment insights

Salaried : Self Employed (SE) mix

City Tier Mix

Carded Mix

Age Group Mix

0.97

34%

0.93

39%

66%

1.01

52%

0.80

10%

1.07

1.65

1.33

15%

0.77

1.30

20%

19%

82%

0.93

61%

1.01

Salaried

Self Employed

TIER 1

TIER 2

TIER 3

Carded

Bureau Tested

NTC

Under 30 31-45 45+

Salaried : Self Employed (SE) mix

City Tier Mix

Carded Mix

44%

56%

51%

40%

24%

72%

53%

Indexed 90+ Age Group Mix

18%

29%

e c r o F - n i - s d r a C

c e D

t s 1 3 n o s A

3 2 0 2

g n i c r u o S w e N

4 2 Y F

3 Q r o F

Salaried

Self Employed

TIER 1 TIER 2 TIER 3

Carded Bureau Tested NTC

Under 30 31-45 45+

Diversified exposure, expansion outside Tier-1 cities.

Credit Cards – tighter control on new bookings resulting in delinquencies in line with industry.

18.0% 16.0% 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0%

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

6MOB$30+ Comparison with Industry

INDUSTRY

RBL

3MOB$30+ Comparison with Industry

INDUSTRY

RBL

$30+ Comparison with Industry

INDUSTRY

RBL

Refer note below

$90+ Comparison with Industry

INDUSTRY

Refer note below

RBL

12.0%

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

12.0%

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

Note : •

In the bureau, higher uptick seen in industry delinquency rates in Dec’20-Feb’21 period on account of a likely data submission issue by a large card issuer. If we remove that, the industry and RBL numbers are in line with each other.

• Second instance of uptick seen in industry delinquency rates in Jul’21-Aug’21 period on account of delayed booking of Moratorium-driven delinquencies by a large

card issuer

Source : TransUnion / CIBIL

Microfinance Update

Microfinance Distribution Network

Jammu & Kashmir (1)

Himachal Pradesh (2)

Punjab (37)

Uttarakha nd (6)

Haryana (43)

Rajasthan (94)

Uttar Pradesh (121)

Bihar (139)

Gujarat (22)

Madhya Pradesh (74)

Jharkh and (50)

West Benga l(82)

Assam (22) Meghalaya (2)

Tripura (16)

Chhattisgarh (22)

Odisha (100)

Maharashtra (77)

Chhattisgarh (22)

Goa (5)

Karnataka (107)

Pondicherry (3)

Tamil Nadu (147)

Kerala (27)

21 States and 2 UTs

406 Districts

11,000 + Villages

Micro-Banking Branches Network

1217

RBL Finserve

694

203

897

Other BCs

233

320

Branches

Banking Outlet

(RFL branch)

Portfolio Update

Net Advances In Cr

Disbursements In Cr

4852

5021

5963

6517

6785

6827

1865

1451

2474

2162

1996

2002

31%

69%

13%

12%

10%

11%

12%

14%

13%

87%

88%

91%

90%

89%

88%

86%

87%

Q2_FY23

Q3_FY23

Q4_FY23

Q1_FY24

Q2_FY24

Q3_FY24

Q2_FY23

Q3_FY23

Q4_FY23

Q1_FY24

Q2_FY24

Q3_FY24

Excluding IBPC Portfolio

RFL

Other BCs

RFL

Other BCs

Average Ticket Size*

38918

39685

39499

39853

41095

43,484

43,494

46922

41291

40961

38480

37470

38442

42,114

40,480

44427

33839

36128

36664

41325

41086

42,367

41,520

41920

Average Portfolio Outstanding

24462

26589

16217

24817

25340

26656

26056

19556

20098

27182

26903

29219

27587

25953

26726

26794

28286

27654

Q3'FY22 Q4'FY22 Q1'FY23 Q2'FY23 Q3'FY23 Q4'FY23 Q1'FY24 Q2'FY24

Q1'23

Q2'23

Q3'23

Q4'23

Q1'24

Q2'24

RBL

Peer 1

Industry

RBL

Peer 1

Industry

*Source : Equifax Data as of ’23

Peers Group 1: two largest banks, two SFB’s and two prominent MFI’s

38 38

Portfolio Concentration and Delinquency Trend

Portfolio Concentration

Delinquency

67%

53%

61%

40%

57%

39%

2.24%

1.93%

1.79%

1.68%

1.41%

1.16%

0.80%

0.98%

0.86%

RBL

PEER 1

INDUSTRY

30-180

60-180

90-180

TOP 3 State

TOP 5 State

RBL

PEER 1

INDUSTRY

Source : Equifax Data as of Sept’23

Digital Banking Update

Digital Portfolio

4.3

IMPS

UPI

RTGS

6.6% 83.4% 7.9%

D2C

Mobile app Ratings

7 Cr Monthly Transaction Volume In Crs

50+

Services on Digital Channels

Channels

77%

6 L

Transformation

Channel Penetration

Daily average API Calls

~21K

Monthly VKYC (on TA)

50%

62+

~17 k digital full KYC Savings

Usable No of API

Capabilities

PA, BC, RDA, LRS, UPI

5.5 Mn

RBL Customers Using RBL Bank Apps

3.2 L

No of PPI Customer

22.6 L

0.40 L

No of Merchants

No of CSPs

385+

Total No. of Partnerships/Corporates

99%+

Digital to Cash Ratio

Leveraging Channels for Customer Servicing

Mobile Banking

MyCard

Net Banking

Users 11.01L

(4.3)

92% Android users

(4)

Users 50.72 L

Active 67%

Users 4.48L

61%

24%

15%

• Segmented approach • 60+ products & services • 77% penetration into base

• Converting credit card transactions into EMIs • Collaboration with multiple vendors • 88% penetration into base

• Behaviour based Risk management • Integrated portal for corporates • 70% & 31% penetration (CIB & RIB resp.)

Whatsapp Banking

SMS Banking

Diplomat Application

Conversations ~ 28.3 M

• 15 services (primarily queries) • Express channel • 33% penetration into base

Users 23k

Queries ~ 1 lakh per month

• 21 services (primarily queries) • Financial Inclusion • Services accessible across country without Internet

connectivity

(4.1)

92% Android users

(4.3)

• Exclusive digital platform for Diplomat customers • FCY to INR conversion facility • 44% penetration into base

ESG Update

ESG @ RBL - grow sustainably..

Sustainability continues to be at the core of what we do and make it an integral part of our business practices, including Risk Management practices..

Policy stipulation for managing E&S footprint, E&S footprint and impact of lending, investments and adopting financial Inclusion and literacy

Rated 60+ score (out of 100) by CRISIL and REFINITIV in ESG performance, disclosures and quantitative progress; Ranked 79th percentile in industry (S&P Global Corp. Sustainability Assmnt, 2023

Climate risk management: thresholds defined to contain exposure to “high carbon emitting” industries (wef July 2023)

Recently adopted a Coal Policy to cap financing thermal power in coal based generation to reduce to zero by FY 2034

The overall women representation in the bank is at 25%+ ; Retake and Dedicated Women Leadership programme running well

Financial literacy: • •

Bank runs flagship 'Saksham' program with NGO partners The program creates awareness on savings, budgeting, safety, responsible borrowings etc. 100% of the beneficiaries under this program are women in residing in rural locations

Sustainable Finance & financial inclusion products • •

Strong micro banking portfolio aimed at hitherto unbanked women Financial literacy activities to empower women with financial knowledge Funding Sustainable Agricultural Practices and Business

•

1 1

Corporate Social Responsibility • •

Asia Money recognized RBL as India's best bank for CSR 2023 Bank has funded projects across 3 thematic areas, namely 3 projects in Health, 6 projects in Education and 5 projects in Livelihoods Opportunities (H.E.LO. acronym)

Annexures

Experienced Board of Directors

Mr. Prakash Chandra Non – Executive Independent Director (Part Time Chairman) Previously, Chairman of Central Board of Direct Taxes (CBDT)

Mr. R Subramaniakumar Managing Director and CEO A veteran banker with 40 years of experience; Previously, associated with PNB, Indian Bank and Indian Overseas Bank

Mr. Rajeev Ahuja Executive Director Previously, associated with Citibank India, Bank of America, India and Bankers Trust Company

Ms. Ranjana Agarwal Non-Executive Independent Director Founder and managing partner of Vaish & Associates, Chartered Accountants

Ms. Veena Mankar Non-Executive Non-Independent Director Currently, Chairman of RBL Finserve Ltd. Previously, Founder of Swadhaar Finserve Pvt. Ltd. And Swadhaar FinAccess

Mr. Chandan Sinha Non-Executive Independent Director Previously, Executive Director, RBI. Career – Central Banker for 35 years

Mr. Ishan Raina Non-Executive Independent Director Previously, Founder of Out of Home (OOH) India, Associated with J. Walter Thompson (JWT) and Lintas Advertising

Mr. Manjeev Singh Puri Non-Executive Independent Director Former Indian Diplomat, former Ambassador to the European Union, Belgium, Luxembourg, Nepal and United Nations

Dr. Somnath Ghosh Non-Executive Independent Director Retired Professor and Founding Dean (Academics) from Indian Institute of Management Kashipur

Mr. Gopal Jain Non-Executive Non-Independent Director Managing Partner and Founder of Gaja Capital, Founded Gaja Capital in 2004

Dr. Sivakumar Gopalan Non-Executive Independent Director Faculty of the Department of Computer Science and Engineering, IIT Bombay, since 1991

Professional and Experienced Leadership Team

Mr. R Subramaniakumar Managing Director and CEO A veteran banker with 40 years of experience; Previously, associated with PNB, Indian Bank and Indian Overseas Bank

(40)

Mr. Rajeev Ahuja

Executive Director Previously, associated with Citibank India, Bank of America, India and Bankers Trust Company

(35)

Mr. Brijesh Mehra

Head - Wholesale Bank

Previously, Country Manager, Royal Bank of Scotland N.V. and prior to that associated with Grindlays Bank Public Limited Company

(35)

Mr. Jaideep Iyer

Head - Strategy

Previously, Group President and Deputy CFO – Yes Bank

(25)

Mr. Bhavtaran Singh (Sunny) Uberai

Chief of Staff

Mr. Deepak Kumar

Chief Risk Officer

Previously, associated with ABN Amro Bank and Arete Financial Partners, Singapore

(35)

Previously, associated with State Bank of India and member of RBI committees

(37)

Mr. Deepak Gaddhyan

Head – Branch & Business Banking

Mr. Alok Rastogi

Head - Corporate Centre

Previously, associated with ICICI Bank, Yes Bank

Previously, associated with Yes Bank, CRISIL and CITI Bank

(27)

Mr. Ravi Pichan

Chief Information Officer

Previously, associated with HDFC Life, Larsen & Toubro Infotech, Capgemini,

(28)

Mr. Vijay Anandh

Head of Retail Assets and Collections

Previously, associated with Barclays Finance, ICICI Bank

(27)

(25)

Figures in brackets are years of work experience in financial services

Professional and Experienced Leadership Team (Contd.)

Mr. R. Rajagopalan

Head – Internal Audit

Mr. Prakash Gupta

Chief Compliance Officer

Previously, associated with HDFC Bank, Kotak Mahindra Bank

(30)

Previously, associated with Barclays, Credit-Suisse and Rabobank (26)

Mr. N Hari Prakash

Head - Risk Control

Previously, associated with RBS Plc. India, ABN Amro Bank N.V., ICICI Bank and HDFC Bank

(30)

Mr. Buvanesh Tharashankar

Chief Financial Officer

Previously, associated with Jana Small Finance Bank and Citi Bank (28)

Figures in brackets are years of work experience in financial services

Balance Sheet

Particulars

Liabilities

Capital

Reserves and Surplus

Deposits

Borrowings

Other Liabilities

Total

Assets

Cash & Balances with RBI

Balances with other banks

Investments (Net)

Advances (Net)

Fixed and Other Assets

Total

Dec 2022

Sep 2023

Dec 2023

600

12,695

81,746

10,623

3,891

601

13,520

89,780

15,302

4,941

603

13,789

92,746

14,800

5,209

1,09,555

1,24,144

1,27,146

5,010

3,054

26,777

66,684

8,029

8,036

1,284

29,643

76,324

8,857

7,537

1,681

27,852

79,949

10,127

1,09,555

1,24,144

1,27,146

Profit & Loss Statement

Particulars

Income

Interest Earned Interest Expended Net Interest Income Other Income Total Income Expenditure Operating Expenses

Employee Cost Other Operating Expenses

Operating Profit Provisions

On advances Contingent Provision on AIF On others

Profit Before Tax Tax Profit After Tax

Q3 FY24

Q3 FY23

Q2 FY24

9M FY 24

9M FY 23

3,191 1,646 1,546 778 2,323

1,558 399 1,159 765 458 355 115 (11) 307 74 233*

2,498 1,220 1,277 618 1,896

1,329 333 996 567 293 244 - 49 274 65 209

3,008 1,533 1,475 704 2,179

1,448 375 1,074 731 640 622 - 19 91 (203) 294

9,055 4,612 4,443 2,167 6,610

4,467 1,115 3,352 2,144 1,365 1,236 115 14 779 (36) 815*

7,034 3,393 3,641 1,815 5,456

3,848 983 2,865 1,609 787 718 - 69 821 210 612

* Excluding contingent provision on AIF Investments, Profit After Tax for Q3 FY24 was 319 crore and for 9M FY24 was Rs. 902 crore

Consolidated Balance Sheet

Particulars

Liabilities

Capital

Reserves and Surplus

Deposits

Borrowings

Other Liabilities

Total

Assets

Goodwill on Consolidation

Cash & Balances with RBI

Balances with other banks

Investments (Net)

Advances (Net)

Fixed and Other Assets

Total

Dec 2022

Sep 2023

Dec 2023

600

12,617

81,745

10,628

3,913

109,502

5,010

3,062

26,632

66,656

8,102

601

13,538

89,730

15,302

4,936

603

13,818

92,683

14,801

5,211

1,24,108

1,27,116

8,036

1,291

29,498

76,324

8,918

7,537

1,689

27,707

79,949

10,914

109,502

1,24,108

1,27,116

Consolidated Profit & Loss Statement

Particulars

Income

Interest Earned Interest Expended Net Interest Income Other Income Total Income Expenditure Operating Expenses

Employee Cost Other Operating Expenses

Operating Profit Provisions

On advances Contingent Provision on AIF On others

Profit Before Tax Tax Profit After Tax

Q3 FY24

Q3 FY23

Q2 FY24

9M FY 24

9M FY 23

3,191 1,645 1,547 777 2,324

1,546 489 1,057 778 458 470

115 (11) 320 75 245*

2,497 1,221 1,276 624 1,901

1,318 407 911 583 293 244

- 49 290 65 225

3,008 1,533 1,475 713 2,188

1,423 461 961 765 640 622

- 19 125 (206) 331

9,055 4,611 4,444 2,184 6,628

4,400 1,378 3,022 2,227 1,365 1,351

115 14 863 (33) 895*

7,034 3,394 3,640 1,823 5,463

3,845 1,217 2,629 1,618 787 718 - 69 831 210 621

* Excluding contingent provision on AIF Investments, Profit After Tax for Q3 FY24 was 331 crore and for 9M FY24 was Rs. 981 crore

Historical Performance

Particulars

FY 12

FY 13

FY 14

FY 15

FY 16

FY 17

FY 18

FY19

FY20

FY21

FY22

FY23

9M FY23

9M FY24

Net Worth

1,131

1,594

2,012

2,224

2,960

4,242

6,544

7,336

10,290

12,254

12,006

12,996

12,708

13,746

Deposits

4,739

8,341

11,599

17,099

24,349

34,588

43,902

58,394

57,812

73,121

79,007

84,887

81,746

92,746

Advances (Net)

4,132

6,376

9,835

14,450

21,229

29,449

40,268

54,308

58,019

58,623

60,022

70,209

66,684

79,949

Investments (Net)

2,334

5,571

6,518

9,792

14,436

13,482

15,448

16,840

18,150

23,230

22,274

28,875

26,777

27,852

Net Profit

CRAR (%)

207

292

446

635

867

506

508

(75)

883

612

23.2

17.1

14.6

13.1

12.9

Gross NPA (%)

0.80

0.40

0.79

0.77

0.98

Net NPA (%)

0.20

0.11

0.31

0.27

0.59

13.7

1.20

0.64

15.3

13.5

16.4

17.5

16.8

16.9

17.0

1.4

1.38

3.62

4.34

4.40

3.37

3.61

0.78

0.69

2.05

2.12

1.34

1.10

1.18

Business per employee

6.7

7.9

7.7

9.1

11.8

13.1

15.9

19.3

16.0

16.9

15.0

14.1

13.8

815*

16.4

3.12

0.80

14.0

No. of employees

1,328

1,859

2,798

3,465

3,872

4,902

5,300

5,843

7,221

7,816

9,257

11,032

10,771

12,316

Return on Assets (%)

Return on Equity (%)

1.33

1.05

0.66

1.02

0.98

1.08

1.21

1.27

0.59

0.54

(0.07)

0.83

0.77

5.9

6.73

5.44

9.58

11.32

11.67

10.95

12.15

5.74

4.35

(0.60)

6.69

6.21

0.92*

7.74*

BVPS

52.62

63.03

71.3

75.77

91.17

113.07

193.82

200.56

214.28 159.72

200.27

216.76

211.96

228.10

* Excluding contingent provision on AIF Investments, Net Profit for Q3 FY24 was 319, RoA was 1.03% & RoE was 8.89%

Thank you

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