eClerx Services Limited

rs,

E/2023/049 May 25, 2023 BSE Limited Corporate Relationship Department, Phiroze Jeejeebhoy Towers, 25th Floor, Dalal Street, Fort, Mumbai - 400 001 National Stock Exchange of India Limited Exchan

30.3%

et profit (INR mm) EBITDA (%) EBIT (%) Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 2

25.8%

it (INR mm) EBITDA (%) EBIT (%) Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137

19.0%

mm) EBITDA (%) EBIT (%) Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097

0.6%

BITDA (%) EBIT (%) Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957

0.9%

(%) EBIT (%) Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888

1.7%

Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888 29.8% 25.6

1.1%

(%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888 29.8% 25.6% 18.0% Y-

76 bps

$85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888 29.8% 25.6% 18.0% Y-o-Y 16.

44 bps

,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888 29.8% 25.6% 18.0% Y-o-Y 16.9% 22.6

36 bps

984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888 29.8% 25.6% 18.0% Y-o-Y 16.9% 22.6% 24.2%

29.8%

-0.9% 1.7% 0.9% 1.1% 76 bps 44 bps 36 bps FY23 $332.7 26,479 27,137 8,097 6,957 4,888 29.8% 25.6% 18.0% Y-o-Y 16.9% 22.6% 24.2% 16.2% 17.2% 17.1% -207 bps -155 bps -110 bps * EBI

“c o m CONFIDENTIAL 4 Current Hedge Status • Total outstanding hedges now $193.8 mm at average INR 82.89/$; 100% forwards Hedge Updates Contract Matured Forwards Outstanding Forwards Total Outstanding Year Total FY22 FY23 Q2 FY23 Q3 FY23 Q4 Total FY23 FY24Q1 FY24Q2 FY24Q3 FY24Q4 Total FY24 FY25Q1 FY25Q2 FY25Q3 FY25 Q4 Total FY25 Currency USD USD USD USD Amount (mm) $151.90 $37.30 $40.80 $41.70 $159.00 $41.70 $41.70 $33.30 $33.30 $150.00 $21.00 $13.50 $6.30 $3.00 $43.80 $193.80 Avg.”

“We have tried wherever possible to identify such statements by using words such as ‘anticipate’, ‘estimate’, ‘expects’, ‘projects’, ‘intends’, ‘plans’, ‘believes’ and words of similar substance in connection with any discussion of future performance.”

Scrip Code

1

Note

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About eClerx Services Ltd

1

Scrip Code

BSE - 532927 NSE – ECLERX Further to our letter number eClerx/SECD/SE/2023/047 dated May 25, 2023, please find attached the earnings presentation and press release w.r.t Consolidated and Standalone Audited Financial Results for the quarter/year ended March 31, 2023 for your records. Since Stock Exchange(s) portal for online submissions does not accept excel documents, we have made the “Investor Sheet” available on our website under the “Investor Relations” section. Thanking you, Yours faithfully For eClerx Services Limited Pratik Bhanushali Company Secretary and Compliance Officer F8538 Encl: as above Investor Investor Investor Relations Relations Relations Financial Performance – Q4FY23 May 25th, 2023 Financial Summary Metrics FY23 Q4 Q-o-Q OPG revenue (USD mm) Revenue OPG revenue (INR mm) Total revenue (INR mm) EBITDA (INR mm) Profit EBIT (INR mm)* Margin Net profit (INR mm) EBITDA (%) EBIT (%) Net profit (%) $85.6 6,931 6,984 2,119 1,801 1,325 30.3% 25.8% 19.0% 0.6% 0.9% -0.9% 1.7%

Note

• S&D Exp. includes employee cost of onsite business development team w w w . e c l e r x . c o m CONFIDENTIAL 7 Balance Sheet & Other Updates • Total Cash and Cash Equivalents of INR 6,563 mm for FY23 vs INR 6,805 mm for FY22 - Equivalent to INR 136.6 per share FY23 vs INR 205.6 for FY22 - Net operating cash flow in FY23 is INR 5,050.0 mm vs INR 4,481.7 mm in FY22 o EBITDA conversion at 62.3% for FY23 vs 64.3% in FY22 - Capex during FY23 is INR 684 mm vs INR 533 mm in FY22 • EPS - Q4 Basic: 27.05 INR ; Diluted: 26.66 INR - FY23 Basic: 98.76 INR ; Diluted 97.15 INR • Current book value per share FY23 INR 357.0 vs. INR 473.6 FY22 (unadjusted) • CSR Update - CSR spend of INR 68.0 mm for existing and new projects in FY23. - Areas covered: Education, Skills development - Total lives touched / benefited ~ 15k w w w . e c l e r x . c o m CONFIDENTIAL 8 Metrics FY23 Q4 FY23 Q3 FY23 Q2 FY23 Q1 FY22 Q4 FY22 Q3 FY22 Q2 FY22 Q1 Key Business Metrics Currency Contribution (%) * Geographic Concentra

About eClerx Services Ltd

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs about 16,100 people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK and the USA. For more information, visit www.eclerx.com. For further information, please contact: Srinivasan Nadadhur eClerx Services Ltd. Email: srinivasan.nadadhur@eclerx.com Asha Gupta Ernst & Young LLP Email: asha.gupta@in.ey.com Disclaimer: Certain statements made in this release concerning our future growth prospects may be interpreted as forward looking statements, which involve a number of risks and uncertainties that could cause the actual results to diffe