eClerx Services Limited

rs,

2023/081 August 9, 2023 BSE Limited Corporate Relationship Department, Phiroze Jeejeebhoy Towers, 25th Floor, Dalal Street, Fort, Mumbai - 400 001 National Stock Exchange of India Limited Exchan

5.5%

ther income and excludes rental interest under IND AS116 • Q1 YoY Constant currency (CC) growth by 5.5%; QoQ CC de-growth of 2.2% • Contributors to EBITDA drop: - Wage hikes (impact over 50%) - Hiring

2.2%

ental interest under IND AS116 • Q1 YoY Constant currency (CC) growth by 5.5%; QoQ CC de-growth of 2.2% • Contributors to EBITDA drop: - Wage hikes (impact over 50%) - Hiring in S&D team - Lower drop o

50%

growth by 5.5%; QoQ CC de-growth of 2.2% • Contributors to EBITDA drop: - Wage hikes (impact over 50%) - Hiring in S&D team - Lower drop of 270 bps in same period last year as other income was up • Q2

270 bps

Contributors to EBITDA drop: - Wage hikes (impact over 50%) - Hiring in S&D team - Lower drop of 270 bps in same period last year as other income was up • Q2 outlook: expect to recover most of the de-gro

25.3%

argin to be slightly below the lower end of target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.

21.2%

o be slightly below the lower end of target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.5% 10.

15.4%

ightly below the lower end of target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.5% 10.8% 8.2

2.0%

elow the lower end of target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.5% 10.8% 8.2% -6.4

1.2%

e lower end of target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.5% 10.8% 8.2% -6.4% -9.6

0.9%

end of target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.5% 10.8% 8.2% -6.4% -9.6% 7.2%

17.4%

target range $83.9 6,845 6,920 1,750 1,465 1,063 25.3% 21.2% 15.4% -2.0% -1.2% -0.9% -17.4% -18.6% -19.8% -506 bps -461 bps -361 bps Y-o-Y 5.5% 10.8% 8.2% -6.4% -9.6% 7.2% -394 b

“c o m CONFIDENTIAL 2 Current Hedge Status • Total outstanding hedges now $206.4 mm at average INR 83.68/$; 100% forwards Hedge Updates Contract Matured Forwards Outstanding Forwards Total Outstanding Year FY23 Q2 FY23 Q3 FY23 Q4 Total FY23 FY24 Q1 FY24 Q2 FY24 Q3 FY24 Q4 Total FY24 FY25Q1 FY25Q2 FY25Q3 FY25Q4 Total FY25 FY26Q1 Total FY26 Currency USD USD USD USD Amount (mm) $37.3 $40.8 $41.7 $159.0 $41.7 $41.7 $45.0 $33.3 $120.0 $36.0 $24.0 $15.6 $7.2 $82.8 $3.6 $3.6 $206.4 Avg.”

“We have tried wherever possible to identify such statements by using words such as ‘anticipate’, ‘estimate’, ‘expects’, ‘projects’, ‘intends’, ‘plans’, ‘believes’ and words of similar substance in connection with any discussion of future performance.”

Scrip Code

1

Note

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About eClerx Services Ltd

1

Scrip Code

BSE - 532927 NSE – ECLERX Further to our letter number eClerx/SECD/SE/2023/080 dated August 9, 2023, please find attached the earnings presentation and press release w.r.t Consolidated and Standalone Un-audited Financial Results for the quarter/period ended June 30, 2023 for your records. Since Stock Exchange(s) portal for online submissions does not accept excel documents, we have made the “Investor Sheet” available on our website under the “Investor Relations” section. Thanking you, Yours faithfully For eClerx Services Limited Pratik Bhanushali Company Secretary and Compliance Officer F8538 Encl: as above Investor Relations Financial Performance – Q1FY24 Aug 9th, 2023 Financial Performance – Q1FY24 Aug 9th, 2023 Financial Summary Metrics FY24 Q1 Q-o-Q OPG revenue (USD mm) Revenue OPG revenue (INR mm) Total revenue (INR mm) EBITDA (INR mm) Profit EBIT (INR mm)* Margin Net profit (INR mm) EBITDA (%) EBIT (%) Net profit (%) * EBIT includes other income and excludes rental interest under

Note

• S&D Exp. includes employee cost of onsite business development team w w w . e c l e r x . c o m CONFIDENTIAL 5 Balance Sheet & Other Updates • Total Cash and Cash Equivalents of INR 7,911 mm for Q1 FY24 vs INR 6,563 mm for Q4 FY23 - Equivalent to INR 164.7 per share Q1 FY24 vs INR 136.6 for Q4 FY23 - Net operating cash flow in Q1 FY24 is INR 1,226.6 mm vs INR 1,649.2 mm in Q4 FY23 o EBITDA conversion at 70.1% for Q1 FY24 vs 77.4% in Q4 FY23 - Capex during Q1 FY24 is INR 351 mm vs INR 95 mm in Q4 FY23 • EPS - Q1 Basic: 22.12 INR ; Diluted: 21.82 INR • Current book value per share Q1 FY24 INR 384.7 vs. INR 357.0 Q4 FY23 • CSR Update - CSR spend of INR 18.4 mm for existing and new projects in Q1 FY24. - Areas covered: Education, Skills development, Health - Total lives touched / benefited ~ 4.6 k w w w . e c l e r x . c o m CONFIDENTIAL 6 Metrics FY24 Q1 FY23 Q4 FY23 Q3 FY23 Q2 FY23 Q1 FY22 Q4 FY22 Q3 FY22 Q2 Key Business Metrics Currency Contribution (%) * Geographic Concentration * US

About eClerx Services Ltd

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs about 15,700 people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK and the USA. For more information, visit www.eclerx.com. For further information, please contact: Srinivasan Nadadhur eClerx Services Ltd. Email: srinivasan.nadadhur@eclerx.com Asha Gupta Ernst & Young LLP Email: asha.gupta@in.ey.com Disclaimer: Certain statements made in this release concerning our future growth prospects may be interpreted as forward looking statements, which involve a number of risks and uncertainties that could cause the actual results to diffe