Intense Technologies Limited

C. K. Shastri

Managing Director, Mr. Jayant Dwarkanath –

Anisha Shastri

Director, and Mr. H.M. Nayak – CFO of the

rs,

ded. And the first goal for us was to see that we do a complete support to all our existing customers, see that there is a seamless team, because that was one of the first an important

100%

t was one of the first an important decision which we had taken and we were acknowledged by almost 100% of our existing customers for the splendid work that my team has done in delivering uninterrupted

Rs. 73.83 lakh crore

ear mode, we have come out with very, very satisfying results. As you all know that we have done a Rs. 73.83 lakh crore with the EBITDA of 23.16 on a consolidated basis, with a PAT of Rs. 18.07 crore, and that accounts

Rs. 18.07 crore

e have done a Rs. 73.83 lakh crore with the EBITDA of 23.16 on a consolidated basis, with a PAT of Rs. 18.07 crore, and that accounts for an EPS of Rs. 8. Also, consecutively for the third year we have declared di

Rs. 8

A of 23.16 on a consolidated basis, with a PAT of Rs. 18.07 crore, and that accounts for an EPS of Rs. 8. Also, consecutively for the third year we have declared dividend. So, we are pleased to tell you

1.3 million

Sudhir Bheda: C. K. Shastri: one of our larger telcos, today we are onboarding about 1.3 million customers a day, which means that if you are onboarding, if it stops for even half an hour, your

Rs. 40

this year we have already, for example, in the first quarter itself we have almost collected about Rs. 40 plus crore in the quarter as we speak. So, we are on top of it. And we are working on improving the

51%

As far as geography is concerned, typically till last to last year we were always doing a 51% India and 49% overseas. But this year the tilt is more towards the domestic side, there is the til

49%

r as geography is concerned, typically till last to last year we were always doing a 51% India and 49% overseas. But this year the tilt is more towards the domestic side, there is the tilt in revenues

55%

enterprise customers are all on the growth side. So, really to look at the revenues going forward, 55% of our revenues will be coming from the annuity side of our business. Sure, thanks for that. And

Rs. 53.04 crore

ments. Please go ahead. Suresh Kumar: C. K. Shastri: Sir, I see on the balance sheet there is Rs. 53.04 crore in account receivables. So, I am just wondering how the company would be dealing with account rec

50%

ld be dealing with account receivables moving forward. Okay. Just to let you know that more than 50% of that has already been collected, and we have a pretty healthy cash flows at the moment. Only th

“And there will be an opportunity for you to ask questions after the presentation concludes.”

“Shastri to give us a brief overview on the company's performance and his views going forward.”

“Also, our platform and our product has been recognized in the Aspire leaderboard, which is a leading analyst company based out of U.K.”

“We have improved our cash flows, of course, in the balance sheet it will be looking a little alarming as most of our revenues tend to come from the last quarter, which going forward will be modulated, we are changing our engagement model and going about looking at it from an annuity-based revenue so that the predictability increases.”

“I would not like to give any guidance, but definitely it will be much better than what this year you have seen as.”

“And on the B2B customer experience, we are also seeing the traction, but that is large transformation project which typically it is.”

“Until about 18 months ago, we were also concerned that we probably did not have the wherewithal to kind of expand into the overseas territories, which is ideally where we aspire to be, because that's where we get the biggest bang for buck for solutions that we build.”

“But in the past 18 months, thankfully, and I am keeping my fingers and toes crossed, because of our own engagements with large systems integrators and large projects that we have been part with in India, with the internal accruals it tells we have kind of shored up, If not the money muscle, at least the mental confidence that in the immediate and the short term we will be able to kind of do it on our own.”

“And primarily, that will be our outlook and we are already engaged pretty aggressively with large system integrators.”

“Or when it is not per transaction, typically large enterprises vary because their growth trajectory is high, and their cash outflows will be heavy.”

C. K. Shastri

40

Moderator

11

Jayant Dwarkanath

9

Arjun Balakrishnan

8

Anisha Shastri

4

Abhishek Kapoor

4

Prashant Kale

3

Sudhir Bheda

2

Aejas Lakhani

2

Suresh Kumar

2

C. K. Shastri

Ladies and gentlemen, good day, and welcome to the Q4 & FY 2021 Earnings Conference Call of Intense Technologies Limited. As a reminder, all participant lines will be in the listen-only mode. And there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal for an operator by pressing '*' then '0' on your touchtone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Siddharth Rangnekar from CDR India. Thank you and over to you, sir. Thank you. Good afternoon. And thank you for joining us on Intense Technologies Limited’s Q4 and FY 2021 Earnings Conference Call. Today, we have with us Mr. C. K. Shastri – Managing Director, Mr. Jayant Dwarkanath – Director, Ms. Anisha Shastri – Director, and Mr. H.M. Nayak – CFO of the company. We will commence the opening remarks with Mr. Shastri and Ms. Anisha Shastri, following which we will have an interactive qu

On some of the things

We have improved our cash flows, of course, in the balance sheet it will be looking a little alarming as most of our revenues tend to come from the last quarter, which going forward will be modulated, we are changing our engagement model and going about looking at it from an annuity-based revenue so that the predictability increases. You will see that trend in the future. More than me I would like to hear your opinions, your questions, please be open. And we would be willing to answer everything, whatever you would have to say. Thank you very much. Anisha, would you like to add anything?

Anisha Shastri

Sure. Good afternoon, everybody. Thank you so much for joining this call. My voice may be slightly muffled behind the mask but let me assure you spirits are extremely high. Over the last two years, there were some very strategic decisions that we wanted to take as an organization. Three fundamental pillars, the first thing was verticals. We were very, very heavily dependent on telco two years back, and the telco industry as such was seeing a lot of dynamism in it. And so, we decided that we wanted to, and given the fact that all our products are vertical agnostic, there was no reason why we were so dependent on just one industry. So, over the last few years, we have made a conscious effort to diversify that. And you are seeing that pay off right now in the way of we have acquired three large private banks in the country, a lot of insurance players. We have also forayed into utilities this time, and government for the first time. So, that's one on the vertical side. Second was the busin

C. K. Shastri

In fact, both Anisha and Shastri have more or less echoed our views and we stay committed to the path that we always have stated we have been taking. And I think for us, while we believe that the company was always in the right direction. I think from a results and a metric perspective, I hope that you as our larger partners and stakeholders into our business, also kind of appreciate and acknowledge that, yes, probably this marks the turnaround from your individual perspectives. And what we look forward from you in future is a lot more support and a lot more empathy. And what we can promise is we will stay true to the course and see that your company does as well for you as it is destined to. Thank you so much. Thank you very much. We will now begin the question-and-answer session. The first question is from the line of Sudhir Bheda from Lifetime Consultancy. Please go ahead. Congratulation for your good results. I have two questions. See, when Anisha ji is saying and you have written

C. K. Shastri

one of our larger telcos, today we are onboarding about 1.3 million customers a day, which means that if you are onboarding, if it stops for even half an hour, your revenues get impacted. Similarly, if your bills don't go and the payments don't happen, then the business gets impacted. And if you have your digital engagement, that is your transactional, today's world of digital every step of a purchase or action with any customer takes you informed digitally through mobile, through SMS, through email, through the website, omni-channel thing, through WhatsApp. Because of our working capital side and high receivables, our cash flow from operations is very poor, so if you can throw some light and what steps we are taking to improve that. Yes. See, some of our clients themselves, large clients, we have agreements of 120 days and so on and so forth. And all of them are blue chip companies, more than AAA rated companies. Whereas, we are also looking at doing the business counting, factoring t

C. K. Shastri

Sir, it can only improve, it can only get better. And we are working towards that. We are also as ambitious as you all are. I would not like to give any guidance, but definitely it will be much better than what this year you have seen as.