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Black Bear Labs HDBFS · Q4 FY26 · earnings call

HDBFS

HDBFS reported strong financial performance in Q4 FY26, with a 10.9% YoY growth in gross loan book to ₹1,18,493 crore. Net interest income increased by 21.6% YoY to ₹2,399 crore, driven by an improved net interest margin of 8.23%. Profit after tax rose 41.4% YoY to ₹751 crore. Asset quality remained stable with a Gross NPA of 2.44%, reflecting prudent risk management.

Balance-sheet ratios

2.44%
Gross NPA

Scale of reported figures

Gross Loan Book₹1.18L crNet Interest Income₹2,399 crProfit After Tax₹751 cr

Key financials

Gross Loan Book₹118,493 crore
Net Interest Income₹2,399 crore
Profit After Tax₹751 crore
Gross NPA2.44%

Segment commentary

Enterprise Lending

Grew steadily with a focus on underserved customers.

Asset Finance

Strong performance in commercial vehicles and construction equipment financing.

Consumer Finance

Increased disbursements, especially in auto and two-wheeler loans.

Guidance & outlook

  • Continued focus on prudent growth with a balanced approach to risk management.
  • Expansion plans in tier-2+ markets to enhance customer franchise.

Key takeaways

  • Strong financial performance with significant YoY growth across key metrics.
  • Stable asset quality despite macroeconomic challenges.
  • Focus on expanding into tier-2+ markets to drive future growth.

Risks flagged

  • Economic uncertainty impacting loan demand.
  • Potential interest rate fluctuations affecting margins.
herofinancialssegmentstakeawaysquote
Educational analysis only. Not investment advice. Consult a SEBI-registered advisor before investing. Source: https://nsearchives.nseindia.com/corporate/HDBF_15042026171354_Intimation_of_Investor_Presentation_sd.pdf
Full transcript (5,751 words)
HDB Financial Services Limited HDB House, Tukaram Sandam Marg, A - Subhash Road, Vile Parle (E), Mumbai – 400057. Web: www.hdbfs.com Tel: 022 – 4911 6350 Fax: 022 – 4911 6666 CIN: L65993GJ2007PLC051028 Email: investorcommunications@hdbfs.com HDB/SLC/2026/1461 April 15, 2026 To, To, Listing Compliance Department Listing Compliance Department National Stock Exchange of India Limited BSE Limited Exchange Plaza, Plot No C/1, Block G, Phiroze Jeejeebhoy Towers, Bandra-Kurla Complex, Bandra (East), Dalal Street, Fort, Mumbai - 400051 Mumbai - 400001 Scrip Code: HDBFS Scrip Code: 544429 Dear Sir / Madam, Sub.: Investor Presentation on Audited Standalone Financial Results for the quarter and year ended March 31, 2026 We refer to our letter dated March 26, 2026 informing you about the earnings call with analysts and investors to be hosted by the Company at 6:30 p.m. (IST) on April 15, 2026, in this connection, please find enclosed herewith the investor presentation of Audited Standalone Financial Results of the Company for the quarter and year ended March 31, 2026. This is for your information and appropriate dissemination. Thanking you, For HDB Financial Services Limited Dipti Jayesh Khandelwal Company Secretary and Compliance Officer Membership No. F11340 Encl.: As above Registered Office: Radhika, 2nd Floor, Law Garden Road, Navrangpura, Ahmedabad - 380 009. Q4 FY26 Earnings Presentation April 15, 2026 Presentation Path 01 03 05 07 BORROWINGS HDB SUSTAINABILITY ABOUT HDB & CAPITAL OVERVIEW INITIATIVES STRUCTURE TECHNOLOGY & EXECUTIVE FINANCIAL RISK SUMMARY – PERFORMANCE MANAGEMENT Q4FY26 – Q4FY26 FRAMEWORK 02 04 06 2 HDB Financial Services Presentation Q4 FY2026 Section 1 1 HDB – Snapshot 2 The Essence of HDB – Our Vision, Mission and Values About HDB 3 Our Journey • 317 HDB Financial Services Presentation Q4 FY2026 HDB – Snapshot •We are a subsidiary of HDFC Bank, which is the largest private sector bank in India •HDBFS is licensed by RBI as a Non-Banking Finance Company (“NBFC”) •Classified as an ‘Upper Layer’ NBFC •Strong and reliable financial institution which is independently funded - its long-term debt & bank facilities rated CARE AAA & CRISIL AAA, and short-term debt & commercial papers rated A1+ •Network of 1,730 branches spread across 1,161 cities and towns •Long operating track record and understanding of customer behaviour leveraged to focus on lending to underbanked and underserved customers •3 key business lines: – Enterprise Lending (small and medium businesses lending) – Asset Finance (Commercial Vehicles / Construction Equipment/ Tractor financing) – Consumer Finance (Auto, Two-wheeler and short tenor consumption loans) •Granular and well seasoned loan book – Top 20 largest borrowers contribute ~0.30% of loans – Loan book seasoned across asset and macro economic cycles We serve ‘Aspirational India’ •Conservative liability franchise built on a prudent ALM framework 4 HDB Financial Services Presentation Q4 FY2026 The Essence of HDB … What we stand for Best in class Governance practices embedded over the years through a pedigreed parentage Focused on prudent, purposeful, resilient growth which is rooted in values Our Foundational Pillars – People | Processes | Products | Partnerships At the heart of everything we do Customers Stakeholders Employees • 517 HDB Financial Services Presentation Q4 FY2026 The Essence of HDB … Our Vision and Mission • 617 HDB Financial Services Presentation Q4 FY2026 The Essence of HDB … Our Values Integrity Collaboration Agility We ensure that the highest standard of professional We believe that success is achieved not by any one We proactively respond to the changing market conduct is embedded in every corner of the individual but by teams that work together. environment and evolving needs of our customers. organisation. It defines how we go about our   We operate in a spirit of collaboration and We strive to deliver the highest sustainable business and treat our people, customers and teamwork standards through efficient and timely execution stakeholders.   We support and encourage people to use their Our speed of action reflects our readiness to  We are transparent and ethical in the way we expertise and experience to solve everyday continuously improve and our openness to conduct ourselves challenges change and discovery  We are honest and fair and base our   We embrace a mindset of openness and trust We are flexible and constantly look for ways to conclusions on facts that helps in breaking silos enhance efficiencies  We have a strong moral code and take responsibility of our actions Respect Excellence Simplicity As we continue to increase our reach in every In our journey of becoming India’s most admired We keep our customers, employees and corner of the country, we value those who work with NBFC, we want to excel and set high standards in stakeholders at the heart of everything we do. us and the contributions that they make to our every aspect.  We focus on removing complexities business.  We aim to execute flawlessly and deliver the  We deliver solutions that are simple and relevant  We respect our people’s individuality and highest quality of service and value through  Our communication, policies and processes are diversity simple, relevant solutions simple to understand and easy to follow   We conduct ourselves in a manner that reflects We challenge ourselves to meet our goals and the spirit of inclusion and humility pursue excellence   We treat all our customers, employees and We consistently strive to exceed the stakeholders with respect and empathy expectations of our customers, colleagues and stakeholders •717 HDB Financial Services Presentation Q4 FY2026 Our Journey Established Opened first Branch count AUM Branch count AUM AUM Listed on as branch in crossed 100 crossed INR crossed 1,000 crossed INR crossed INR Stock subsidiary of Chennai 100,000 MM 500,000 MM 1 Trillion exchanges HDFC Bank CARE AAA NSE: HDBFS rating for BSE: 544429 NCDs 2007 2008 2010 2011 2012 2016 2017 2018 2019 2020 2024 2025 d e c u Commercial Consumer Digital d Two-wheeler Micro o Vehicle Auto Loans Durable Product r t loans finance n Loans Loans Loans I s t c Commercial Lifestyle u Tractor d Gold Loans Equipment Finance o Loans r P Loans Loans 8 HDB Financial Services Presentation Q4 FY2026 Section 2 1 Key Parameters Executive Summary Q4FY26 2 Key Highlights – Q4FY26 & FY26 • 917 HDB Financial Services Presentation Q4 FY2026 Key Parameters – Q4 FY26 Gross Loan Book Net Interest Margin: 8.2% ₹ 1,18,493 Cr Q4 PAT Gross NPA: 2.44% ₹ 751 Cr Net NPA : 1.09% Return on Assets: 2.48% Earnings/share : ₹ 9.0 Return on Equity : 14.8% Book Value/share: ₹ 248.9 1,730 Branches across 22.9 MM Customers 1,161 Cities/ Towns 10 HDB Financial Services Presentation Q4 FY2026 Key Highlights – Q4 FY26 & FY26 (1/3) Business metrics  Customer franchise grew to 22.9 million with an increase of 4.3% during the quarter and 19.7% Y-o-Y  Gross loan book as on March 31, 2026 stood at ₹1,18,493 crores, growing 3.4% sequentially and 10.9% Y-o-Y. Secured loans comprised 74% of the Gross loan book  Disbursements for the quarter ended March 31, 2026 was ₹19,922 crores, up by 11.2% sequentially and by 12.9% YoY  Branch count stood at 1,730 spread across 1,161 cities and towns P&L Metrics  Net interest income for the quarter was ₹2,399 crores, an increase of 5.0% Q-o-Q and 21.6% Y-o-Y; Net interest income for the year ended March 31, 2026 was ₹8,968 crores, an increase of 20.4% Y-o-Y  Net Interest Margin for Q4FY26 was at 8.23% vs 8.09% in Q3FY26 & 7.55% in Q4FY25; Net Interest Margin for the year ended March 31, 2026 was at 7.96% vs 7.56% for the year ended March 31, 2025  Cost to Income ratio for lending business was 39.5% in Q4FY26 as compared to 41.6% in Q3FY26 & 42.9% in Q4FY25. The ratio for the year ended March 31, 2026 was at 41.1% vs 42.8% for the year ended March 31, 2025. 11 HDB Financial Services Presentation Q4 FY2026 Key Highlights – Q4 FY26 & FY26 (2/3) P&L Metrics (contd…)  Credit Cost for the quarter was ₹685 crores as against ₹712 crores for the prior quarter and ₹634 crores for the quarter ended March 31, 2025; Credit Cost for the year ended March 31, 2026 was ₹2,815 crores as against ₹2,113 crores for the year ended March 31, 2025  Profit after tax for the quarter ended March 31, 2026 was ₹751 crores as against ₹531 crores for quarter ended March 31, 2025; Profit after tax for the year ended March 31, 2026 was ₹2,544 crores as against ₹2,176 crores for the year ended March 31, 2025 Asset Quality  Gross Stage 3 as at March 31, 2026 was 2.44% as against 2.81% as at December 31, 2025 and 2.26% as at March 31, 2025  Provision Coverage on the Stage 3 book stood at 55.53% 12 HDB Financial Services Presentation Q4 FY2026 Key Highlights – Q4 FY26 & FY26 (3/3) Return Metrics  RoA(annualized) for the quarter ended March 31, 2026 stood at 2.48% and for FY26 stood at 2.19%  RoE (annualized) for the quarter ended March 31, 2026 stood at 14.83% and for FY26 stood at 13.94%  Earnings per share for the quarter was ₹9.0 and Book Value per share stood at ₹248.9 Borrowing Metrics  Our Borrowing mix remains well-diversified with 45% of our borrowings as on March 31, 2026 coming from bank loans, 31% from NCDs, rest from a mix of other instruments Capital & Liquidity Metrics  We remain well capitalized with total CRAR of 21.40% as at March 31, 2026 Employee Metrics  Employee Count of 62,192 for the lending business 13 HDB Financial Services Presentation Q4 FY2026 Section 3 1 HDB – At a Glance 2 Key Metrics HDB Overview 3 Product Portfolio & Loan Book Mix 4 Distribution Network 5 Customer Franchise 1• 417 HDB Financial Services Presentation Q4 FY2026 HDB at a glance Key Metrics (Q4FY26) INR 1,185 Bn 22.9MM One of the leading, diversified retail-focused NBFCs in India Gross Loan  Product portfolio serving multiple credit needs of customers across Customers Book INR 7.5 Bn three business verticals: Enterprise Lending, Asset Finance and 2.48% PAT 2.44% Consumer Finance RoA GNPA 5.0x Debt/ Equity 14.8% 1.09% One of India’s largest and fastest growing customer franchises RoE NNPA  Primarily catering to underserved and underbanked customers in low to middle income households with minimal or no credit history Gross Loan Book Mix 24%, 38%, Consumer Enterprise Finance Lending Well seasoned and highly granular loan book  Diversified across products and geographies resulting in strong & Mar-26 sustainable franchise 38%, Asset Finance Note:Data as on March 31, 2026; RoA and RoE are quarterly annualized 15 HDB Financial Services Presentation Q4 FY2026 Key Metrics Profitability and Scale Growth(QoQ/YoY) Asset Quality Returns INR 1,185 Bn 3.4% / 10.9% 2.44% INR 7.5 Bn Gross Loan Book Gross Loan Book Growth GNPA PAT 22.9 MM 16.6% / 41.4% 1.09% 2.48% Customers PAT Growth NNPA RoA 2.35% 1,730 4.3% / 19.7% 14.8% Credit Cost Branches Customers Growth RoE Note:Data as on March 31, 2026; Credit Cost, RoAand RoE are quarterly annualized 16 HDB Financial Services Presentation Q4 FY2026 Product Portfolio ATS1(INR) Avg. Tenor1 Customer Segment Products Loan Against Enterprise Business Loan Salaried Gold Loans Enterprise Property Business Loan Personal Loan Lending 4.6MM ~10 yrs 1.3MM ~9 yrs 298K ~4 yrs 349K ~5 yrs 302K ~3 yrs INR 1,185BN2 Commercial Vehicle Loans Construction Equipment Loans Tractor Loans Gross Loan Asset Book Finance 909K ~4 yrs 2.0MM ~4 yrs 313K ~4 yrs Consumer Durables Relationship Auto Loans Two-Wheeler Loans Micro Lending Consumer Loans Personal Loan Finance 17K ~1 yr 442K ~4 yrs 53K ~3 yrs 55K ~2 yrs 27K ~2 yrs Fee General Life Health Products Insurance Insurance Insurance Notes: (1) On loans outstanding as at Mar 31, 2026 17 HDB Financial Services Presentation Q4 FY2026 (2) As at Mar 31, 2026 Loan Book Mix Product Mix Geographic Mix Micro Lending Uttar Pradesh Tamil Nadu Relationship PL 0% 2W Loans 8% 13% 12% Auto Loans Loan Against 3% (Used) 22% Property Others 2% Uttarakhand Auto Loans 2% Maharashtra (New) Chhattisgarh 1% 6% 1% 9% Odisha 2% Consumer Assam Enterprise 2% Durables 5% 2% Business Loan Punjab 3% TL (Used) 1% 7% Rajasthan TL (New) 2% Jharkhand 3% CE Loan 2% 10% 3% Business Loan Kerala (Used) 3% 6% Bihar Gujarat CE Loan 8% 3% 4% (New) Telangana 1% Salaried PL 6% 4% 8% Gold Loan Haryana 4% 5% Madhya Pradesh CV Loans 16% 5% 5% (Used) West Karnataka CV Loans (New) Bengal Andhra Delhi/NCR Pradesh Notes: As at March 31, 2026 18 HDB Financial Services Presentation Q4 FY2026 Omni-Channel Distribution with Pan-India Branch Network Pan India Presence With Focus on Expansion in Tier-2+ Markets(1) Wide Distribution Presence(1) Strong Presence Beyond Metro 4 Markets (1) Jammu & Kashmir 1,730 31 Tier 1 Branches States and UTs 11% Tier 2 56 17 9% Punjab Himachal Tier 3 4 Pradesh Chandigarh 16 1 1,161 160,000+ Tier 4 & 9% Uttarakhand 47 40 Sikkim 1 Retailers and Dealer Beyond Haryana Delhi/NCR 211 Arunachal Towns and Cities 71% Pradesh Touchpoints Uttar Pradesh 70 Bihar 26 147 Assam Rajasthan 2 22.9MM Meghalaya Balanced Presence Across Geographies (1) 2 Customers Tripura 127 77 Gujarat West Bengal 132 Madhya Pradesh 31 Jharkhand 1 North Dadra & 1 Nagar Od 5 is 5 ha Mizoram  80%+ of Our Branches are 31% Haveli and 24 Daman & Diu 175 Chhattisgarh 57 Outside 20 Largest Cities in East Maharashtra 76 Telangana India West 17% 2 Andhra Pradesh 25% Goa  71% Branches Located in Tier 61 4 South Karnataka Puducherry 4+ towns 27% 48 215 Kerala Tamil Nadu Notes: (1) As at March 31, 2026 19 HDB Financial Services Presentation Q4 FY2026 Customer Franchise Customer Franchise Growth New Customers Added (MM) 22.9 Granular Loan Book… …With a Low Customer Concentration 1.9x 19.2 15.8 ~INR ~0.30% 166,000 12.2 Average Ticket Size of of Gross Loan Book from 20 Overall Loan Book Largest Customers Mar-23 Mar-24 Mar-25 Mar-26 20 HDB Financial Services Presentation Q4 FY2026 Section 4 1 Disbursement & Gross Loan Book Mix 2 P&L and Balance Sheet Financial Performance 3 Return Metrics Q4FY26 4 Asset Quality 5 Key Annual Ratios & Performance through the years 2• 117 HDB Financial Services Presentation Q4 FY2026 Disbursement and Gross Loan Book Mix Disbursements Gross Loan Book INR Crores INR Crores 118,493 19,922 114,577 111,409 109,342 106,878 17,917 17,643 24.4% 24.0% 23.6% 15,171 15,599 38.5% 22.7% 23.5% 34.8% 40.7% 39.8% 45.0% 37.7% 38.0% 37.8% 38.0% 38.0% 30.5% 34.9% 32.4% 32.4% 29.1% 39.3% 38.7% 38.4% 38.0% 37.8% 31.0% 30.3% 25.9% 27.8% 26.9% Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Enterprise Lending Asset Finance Consumer Finance Enterprise Lending Asset Finance Consumer Finance 22 HDB Financial Services Presentation Q4 FY2026 Profit & Loss Statement INR Crores Particulars Q4FY25 Q3FY26 Q4FY26 QoQ YoY FY25 FY26 YoY Gross LoanBook 1,06,878 1,14,577 1,18,493 3.4% 10.9% 1,06,878 1,18,493 10.9% Interest income 3,623 3,989 4,081 2.3% 12.6% 13,836 15,788 14.1% Finance cost 1,651 1,704 1,682 -1.3% 1.9% 6,390 6,820 6.7% Net Interest Income 1,973 2,285 2,399 5.0% 21.6% 7,446 8,968 20.4% Non-Interest Income 340 378 371 -2.0% 9.1% 1,248 1,417 13.6% Net Income 2,312 2,663 2,769 4.0% 19.8% 8,693 10,386 19.5% Employee cost 660 750 709 -5.4% 7.5% 2,528 2,823 11.7% Other Operating Expenses 332 359 385 7.1% 16.0% 1,195 1,443 20.7% Total expenses 992 1,109 1,094 -1.3% 10.3% 3,724 4,266 14.6% Pre-ProvisioningOperating Profit 1,320 1,555 1,675 7.8% 26.9% 4,970 6,120 23.1% Credit Cost 634 712 685 -3.9% 8.0% 2,113 2,815 33.2% ProfitBefore Tax – Lending 687 842 991 17.6% 44.3% 2,857 3,305 15.7% BPO Income (Net) 18 18 21 14.3% 16.8% 71 81 13.9% TaxExpense 173 216 261 20.4% 50.3% 752 842 12.0% ProfitAfter Tax 531 644 751 16.6% 41.4% 2,176 2,544 16.9% Excluding Impact of the New Labour Codes: Pre-Provisioning Operating Profit 1,320 1,611 1,675 4.0% 26.9% 4,970 6,176 24.3% ProfitBefore Tax –Lending 687 898 991 10.3% 44.3% 2,857 3,361 17.7% ProfitAfter Tax 531 686 751 9.4% 41.4% 2,176 2,586 18.8% 23 HDB Financial Services Presentation Q4 FY2026 Segment P&L Statement FY26 INR Crores Particulars Lending BPO Total Interest income 15,788 - 15,788 Finance cost 6,820 - 6,820 Net Interest Income 8,968 - 8,968 Non Interest Income 1,417 1,224 2,641 Net Income 10,386 1,224 11,610 Employee cost* 2,823 1,091 3,914 Other Operating Expenses 1,443 52 1,495 Total expenses 4,266 1,143 5,408 Pre-Provisioning Operating Profit 6,120 81 6,201 Credit Cost 2,815 - 2,815 Profit Before Tax 3,305 81 3,386 *Impact on account of the new labour codes 56 5 61 24 HDB Financial Services Presentation Q4 FY2026 Balance Sheet INR Crores As at As at Particulars March 31, 2025 March 31, 2026 Cash and cash equivalents 950 1,246 Bank balances other than above 34 427 Derivative financial instruments 108 1,337 Trade receivables 225 296 Loans (Net) 1,03,343 1,14,690 Investments 2,060 3,748 Other financial assets 48 55 Deferred tax assets (Net) 883 943 Other Non-financial Assets 1,012 909 Total Assets 1,08,663 1,23,651 Equity 15,820 20,664 Borrowings 89,682 99,230 Other Financial Liabilities 2,009 2,681 Trade Payables 439 180 Non-Financial Liabilities 711 891 Derivative Financial Instruments 2 6 Total Equity and Liabilities 1,08,663 1,23,651 25 HDB Financial Services Presentation Q4 FY2026 Income Metrics – Lending Business Net Interest Income Non-Interest Income INR Crores INR Crores 2,399 QoQ 5.0% QoQ -2.0% 2,285 371 378 1,973 YoY 21.6% 340 YoY 9.1% Mar-25 Dec-25 Mar-26 Mar-25 Dec-25 Mar-26 Yield, COF & NIM (%) Net Total Income INR Crores 8.09 8.23 7.55 13.87 14.12 14.01 QoQ 4.0% 2,663 2,769 YoY 19.8% 2,312 6.32 6.03 5.77 Mar-25 Dec-25 Mar-26 Mar-25 Dec-25 Mar-26 Yield CoF NIM 26 HDB Financial Services Presentation Q4 FY2026 Operating Expenses – Lending Business Operating Expenses Cost-to-Income Ratio INR Crores 1,109 42.9% 1,094 * 39.5% 39.5% 992 359 385 332 Mar-25 Dec-25 Mar-26 56 Opex to Avg. Gross Loans (annualized) 694 709 660 3.8% * 3.8% 3.7% Mar-25 Dec-25 Mar-26 Mar-25 Dec-25 Mar-26 Employee Cost Other Operating Expenses Labour Code Impact *Excluding impact on account of the new labour codes Including the impact, CTI for Dec-25 was 41.6% & Opex to Avg. Gross Loans was 3.9% 27 HDB Financial Services Presentation Q4 FY2026 Profitability Metrics Pre-Provisioning Operating Profit Profit Before Tax (Lending) INR Crores INR Crores 1,011 860 21 704 18 1,675 QoQ 7.8% QoQ 17.5% 18 1,555 991 YoY 43.6% 1,320 YoY 26.9% 842 687 Mar-25 Dec-25 Mar-26 Mar-25 Dec-25 Mar-26 Lending BPO Services Profit After Tax INR Crores QoQ 16.6% 751 YoY 41.4% 644 531 Mar-25 Dec-25 Mar-26 28 HDB Financial Services Presentation Q4 FY2026 Return Metrics Return on Assets Return on Equity 14.8% 13.6% 2.5% 13.2% 13.1% 12.2% 2.2% 2.0% 1.9% 1.9% Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Earnings Per Share Book Value Per Share INR 248.9 INR 9.0 239.0 225.4 233.1 7.8 6.7 7.1 7.0 198.8 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Note: RoAand RoEare quarterly annualized; EPS and Book Value per share is for the quarter. 29 HDB Financial Services Presentation Q4 FY2026 Asset Quality (1/2) Credit Cost Loan Book Staging INR Crores INR Crores 2.4% 2.5% 2.3% Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Stage-wiseLoan Book Gross Loans 1,06,878 1,09,342 1,11,409 1,14,577 1,18,493 Stage 1 1,02,735 1,04,106 1,05,794 1,09,103 1,13,823 Stage 2 1,729 2,442 2,489 2,260 1,774 QoQ -3.9% 712 685 YoY 8.0% Stage 3 2,414 2,794 3,126 3,215 2,896 634 Provision Coverage Stage 1 1,788 1,521 1,441 1,450 1,837 Stage 2 396 497 498 448 359 Mar-25 Dec-25 Mar-26 Stage 3 1,351 1,584 1,711 1,787 1,608 Credit Cost As a % of Avg. Loan Book Note: Stage 3 includes all loans which have been classified as NPA as per extant guidelines 30 HDB Financial Services Presentation Q4 FY2026 Asset Quality (2/2) Vertical-wise Provision Coverage on Stage 3 Book INR Crores Mar-25 Dec-25 Mar-26 Loan Loan Loan GS3 NS3 PCR GS3 NS3 PCR GS3 NS3 PCR Book Book Book Enterprise Lending 42,006 751 321 57% 43,575 792 403 49% 44,841 708 356 50% Asset Finance 40,649 1,277 627 51% 43,524 1,884 862 54% 44,729 1,695 779 54% Consumer Finance 24,223 386 115 70% 27,479 539 163 70% 28,923 493 153 69% Total 1,06,878 2,414 1,063 56% 1,14,577 3,215 1,428 56% 1,18,493 2,896 1,288 56% Note: Stage 3 includes all loans which have been classified as NPA as per extant guidelines 31 HDB Financial Services Presentation Q4 FY2026 Key Annual Ratios Net Interest Margin (%) Opex Ratio (%) 7.85% 7.96% 7.56% 3.92% 3.78% 3.79% FY24 FY25 FY26 FY24 FY25 FY26 Credit Cost (%) Return on Assets (%) 2.50% 2.14% 3.03% 2.16% 2.19% 1.33% FY24 FY25 FY26 FY24 FY25 FY26 Note:NIM%, Opex Ratio and Credit Cost % are based Avg. Gross Loans; RoAis based on Avg. Total Assets 32 HDB Financial Services Presentation Q4 FY2026 Performance Through The Years 3 Yr 10 Yr Financial Snapshot (INRCrores) FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26 CAGR CAGR AUM 25,906 34,277 44,469 55,425 58,833 61,561 61,444 70,084 90,235 107,262 1,18,733 19.2% 16.4% Total Income (Lending) 3,222 4,380 5,533 7,077 8,643 8,924 8,943 9,769 12,222 15,084 17,206 20.8% 18.2% Interest Expenses (Lending) 1,572 2,050 2,357 3,333 4,081 3,883 3,326 3,512 4,864 6,390 6,820 24.8% 15.8% Net Total Income (Lending) 1,651 2,330 3,176 3,743 4,562 5,041 5,617 6,257 7,357 8,693 10,386 18.4% 20.2% Operating Expenses (Lending) 649 950 1,261 1,456 1,760 1,576 1,939 2,440 3,143 3,724 4,266 20.4% 20.7% Credit Cost (Lending) 194 340 519 637 1,442 3,069 2,466 1,330 1,067 2,113 2,815 28.4% 30.7% Profit before tax (Lending) 807 1,040 1,396 1,651 1,360 396 1,213 2,487 3,147 2,857 3,305 10.0% 15.1% Net BPO Income 10 18 69 73 104 104 135 141 158 71 81 -16.8% 23.3% Profit after tax 534 699 952 1,153 1,005 391 1,011 1,959 2,461 2,176 2,544 9.1% 16.9% Ratios Cost to Income (Lending) 39.3% 40.8% 39.7% 38.9% 38.6% 31.3% 34.5% 39.0% 42.7% 42.8% 41.1% Credit Cost to Avg. Gross Loans 0.9% 1.2% 1.4% 1.3% 2.5% 5.1% 4.0% 2.0% 1.3% 2.1% 2.5% Return on Assets 2.4% 2.4% 2.4% 2.3% 1.7% 0.6% 1.6% 3.0% 3.0% 2.2% 2.2% Return on Equity 16.0% 15.7% 16.5% 17.2% 13.2% 4.8% 11.2% 18.7% 19.5% 14.7% 13.9% Gross NPA 1.2% 1.5% 1.6% 1.8% 3.9% 4.5% 5.0% 2.7% 1.9% 2.3% 2.4% Net NPA 0.7% 0.8% 1.0% 1.2% 3.1% 3.1% 2.3% 1.0% 0.6% 1.0% 1.1% Provisioning Coverage Ratio 41.1% 42.4% 39.7% 32.2% 19.4% 31.7% 54.1% 65.1% 66.8% 56.0% 55.5% CRAR 19.2% 20.8% 17.9% 17.9% 19.4% 18.9% 20.2% 20.1% 19.2% 19.2% 21.4% Leverage Ratio 6.27 5.38 6.41 7.14 6.93 7.02 5.77 5.26 5.81 6.00 5.03 33 HDB Financial Services Presentation Q4 FY2026 COVID-19 period Section 5 1 Liability Franchise 2 Capital & Liquidity Metrics Borrowings & Capital Structure 3 Balance Sheet and Capital Productivity 4 Shareholding Pattern 3• 417 HDB Financial Services Presentation Q4 FY2026 Liability Franchise Liabilities Break-up Borrowings Overview As on Mar-26 INR Crores 6.0x 5.3x 5.0x 5.0x 5.0x Perpetual debt, 1.6% Commercial paper, 2.0% Securitsation, 3.1% Sub debt, 5.5% 7.5% 7.6% 7.3% 7.3% 6.9% 99,230 94,077 95,113 External Commercial Borrowings, 89,682 92,230 12.5% Term loans and Working Capital Demand Loans, 44.7% Non-Convertible Debentures, 30.6% Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Cost of Borrowings Debt/Equity Ratio (quarterly annualized) CRISIL AAA / Stable; CARE AAA / Stable; A1+ A1+ High-quality liability franchise enables us to fund our growth plans at scale 35 HDB Financial Services Presentation Q4 FY2026 quarterly annualized Capital & Liquidity Metrics LCR 161% 151% 174% 163% 177% CRAR 19.22% 20.18% 21.82% 21.81% 21.40% 4.56% 4.53% 4.34% Tier-II Capital 4.47% 4.55% Tier-I Capital 17.26% 17.28% 17.06% 15.71% 14.67% Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Note: LCR is calculated basis daily averages for the respective quarters 36 HDB Financial Services Presentation Q4 FY2026 Asset Liability Management – March 2026 INR Crores Inflows Outflows Over one Less than one Over 2 months Over 3 Months Over 6 Months Over 1 year Over 2 year to Over 3 years Particulars month to 2 Over 5 years month to 3 months to 6 months to 1 year to 2 years 3 years to 5 years months Inflows 16,615 4,686 4,384 11,754 21,835 34,103 19,598 18,862 14,602 Outflows 7,809 4,210 2,145 12,445 15,000 40,643 23,336 14,838 26,012 Cumulative 8,806 9,282 11,521 10,830 17,665 11,125 7,386 11,410 0 Mismatch Positive cumulative mismatch across all time-buckets 37 HDB Financial Services Presentation Q4 FY2026 Balance Sheet and Capital Productivity Gross Loan Book and RoA INR Crores 2.4% 2.4% 2.4% 2.3% 1.7% 1.6% 3.0% 3.0% 2.2% 2.2% 3.5% 1,30,000 0.6% 1,10,000 90,000 -1.5% 70,000 50,000 30,000 10,000 -6.5% FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26 Loan Book RoA % Capital Position and RoE 16.0% 15.7% 16.5% 17.2% 18.7% 19.5% 14.7% 13.9% 25.0% 13.2% 11.2% 4.8% 10.0% 20.0% 15.0% -10.0% 10.0% 19.2% 20.8% 17.9% 17.9% 19.4% 18.9% 20.2% 20.1% 19.2% 19.2% 21.4% -30.0% 5.0% 0.0% -50.0% FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26 CRAR ROE % 38 HDB Financial Services Presentation Q4 FY2026 Shareholding Pattern Top Institutional Holdings: Domestic ICICI Prudential MFs Kotak MFs Mirae MFs Promoter Nippon MFs Group, 74.1% SBI MFs Institutional Investors, ` 15.3% Top Institutional Holdings: Foreign Vanguard Baillie Gifford Retail & Others, Daiwa Asset Management 10.6% Government Pension Fund Global Mirae Group Notes: (1) Holdings as on 31stMar-2026 (2) Institutional Investors include MFs, Insurance Cos, FPIs, AIFs & Pension Funds 39 HDB Financial Services Presentation Q4 FY2026 Section 6 1 Technology Stack Technology & Risk Management 2 Digital Capability Framework 3 Risk Management Framework 4• 017 HDB Financial Services Presentation Q4 FY2026 Technology Stack Verification & Engagement Underwriting DDooccuummeennttaattiioonn Servicing Disbursement Reducing Onboarding Enhanced Underwriting Faster & Safer Collections Centralized view of Minimizing Need For Time And Improving Capabilities By Larger By Directly Accessing the customer improving Customer To Provide Documents “Through The Gate” Quality Universe Of Data Points Customer Bank Accounts customer service d e Docs la n tn e ir O Classification r e tn I s s e c Driver License, NPCI Setu Do M cs a t S c m h art Customer 360 View: o r P Robust Rule Engine Video KYC and CKYC, Collection App and E-receipts FinnOne LMS and Sugar-crm r e mg n o ts ic a uF C Customer Mobile App and Portal Chatbot, Call Centre and IVR Quick Apply Geo-Location Banking and Income Documents Support m lae n r e tx ts y s o Ec LOS API Alternate Data E Liveliness detection Service on Whatsapp, Mobile App, Dedupe API Location information Serial number verifications AI based RPA Web Application Technology Capabilities Benefiting our Customers, our Third-party Partners as well as our Sales Teams 41 HDB Financial Services Presentation Q4 FY2026 Digital Capabilities – “HDB OnTheGo” App DAU: Daily active users 42 HDB Financial Services Presentation Q4 FY2026 Leveraging AI-powered business initiatives across our organization Key Use Case – AI in early bucket collections AI-Powered Bot Calling AI-Led Quality Check Scalable & Consistent Customer Outreach AI powered Analyzes calls for compliance, tone & effectiveness outreach e c n a m y c n e Prioritizes using risk & behavior data ro fre ic iffe Enables targeted Tele-caller training P Traditional outreach Faster contact rates Improves call disposition Custom-built Scale checklist Impact on Collections Outcomes Driven Stronger early bucket performance Collection efficiency up by 25bps for early buckets in 4QFY26 Lower flow-forward rates Supports portfolio growth with improved asset quality Improvement in early Improved Resolution Cycles Scalable – strengthens long term operating leverage bucket performance Collection Efficiency 43 HDB Financial Services Presentation Q4 FY2026 Risk Management Framework  Business / Information Operational Risk Reputation Risk Credit Risk Interest Rate Risk Liquidity Risk Compliance Risk Technology Risk Strategic Risk Security Risk Mange risks via Operational Risk Manage risks Manage risks by Manage risks by Asset Liability Manage, identify Manage risks via Phishing emails diversification Management through a strict defining target performing Gap Committee in and reduce risks Disaster recovery are protected at across product Committee in code of conduct marketsand Analysis to place which by rigorous testing and Business gateway level lines, customer place to manage policy for its underwriting measure interest reviews NIMs, and robust internal Continuity Plans through anti-spam segments and risks by employees, good criteria for every rate risk exposure maturity profile policies which are (BCP) to enhance and anti-malware geographies, and identifying, corporate product and to NII over the and asset liability updated frequently system resiliency solutions, Sender targeting assessing and governance providing loans to horizon of analysis management; in line with to manage risks Policy Framework balanced growth monitoring policies and an only those eligible along with articulates regulatory due tosystem ensures only while maintaining potential threats, effective customer customers who tailoring interest rate changes. The failures and validated/ asset liability strengthening grievance pass the advances book views and Compliance team cyber-attacks registered balance, prudent controls and mechanism minimum and funding consequently works with domains can provisioning for minimizing credit strategy to offset decides on future business and deliver emails bad assets operational parameters repricing of business operations to risk losses borrowings by strategy —all ensure active repricing loans while complying compliance risk with the regulatory management LCRs and monitoring. 44 HDB Financial Services Presentation Q4 FY2026 Section 7 1 Environment, Social & Governance (ESG) Sustainability Initiatives 2 Corporate Social Responsibility (CSR) 4• 517 HDB Financial Services Presentation Q4 FY2026 ESG Framework Integrate ESG Ideology: Embedding the Company’s ESG ideology and identifying ESG related risks and adverse incidents that can the affect business operations Ethical Conduct: Conduct business ethically having value driven approach in decision making Stakeholder Commitment: Demonstrate organizational commitment to stakeholders meeting their requirements and expectations Impact Reporting: Reporting the measurable impacts of business activities on the environment and society Robust Compliance: Ensuring robust compliance management with applicable statutory and regulatory guidelines Continuous ESG Improvement: Continual evaluation and adoption of relevant measures to improve upon ESG Maturity 46 HDB Financial Services Presentation Q4 FY2026 ESG Priorities Climate & Sustainable People and Customer Social Stakeholder Good Resources Sourcing Culture Focus Impact Trust Governance 47 HDB Financial Services Presentation Q4 FY2026 ESG Highlights ENVIRONMENT SOCIAL 1 Achieved ISO 27001:2022 Certification for a robust Information Security Launched "TRINETRA" (IT Command Centre) to strengthen our technology 4 Management System operations and Cybersecurity posture 2 5 ESG & CSR committee at the Board level and ESG policy framework Mandatory training to all employees on POSH, Cybersecurity, and Health approved by Board members & Safety standards 3 6 Simulated Cyberattack drills like phishing campaigns to Achieved ISO 22301:2019 Certification for comprehensive strengthen cybersecurity. GOVERNANCE Business Continuity Management (BCM). 48 HDB Financial Services Presentation Q4 FY2026 Corporate Social Responsibility – Key Highlights ₹ 2,800 Mn + Spent on CSR Initiatives 100 + Social & Environmental Projects Supported 77 Partners Empaneled 11 CSR Programs Note: Figures since inception 49 HDB Financial Services Presentation Q4 FY2026 Corporate Social Responsibility – Key Highlights > 16,00,000 > 5,60,000 > 21,000 lives impacted through initiatives in the areas of trees planted to create carbon sinks, promote tons of waste diverted from entering into landfills healthcare, livelihoods, environment & others afforestation, and create livelihoods and waterbodies with support of local authorities 1,060 3,632 332 waterbodies restored to recharge groundwater diagnostic camps conducted promoting sanitation complex retrofitted making safe tables & create storage capacity at surface level preventive care for overall health & well-being sanitation accessible in schools and communities 198 8 1,075 patient beds (including OTs) introduced in active transport aarogyam kendras – financial literacy workshops conducted charitable hospitals for improved reach physiotherapy centers for truck drivers Note: Figures since inception 50 HDB Financial Services Presentation Q4 FY2026 CSR: Intervention Themes Environment (Water + Waste + Plantation) Reviving Depleting Lakes Building Water Harvesting Structures Promoting Waste Management Tree Plantation Drives Healthcare (Preventive + Curative + Capacity) Physiotherapy for Truck Drivers Maternal Child Health & Nutrition Free OPD Services in Rural Areas Safe Sanitation Complex, WASH Literacy & Livelihoods (Employability Skills + Financial Literacy) Skill Enhancement Program Promoting Rural Livelihoods Financial Literacy Program (physical) Financial Literacy Program (digital) 51 HDB Financial Services Presentation Q4 FY2026 Safe Harbour Statement Certainstatementsareincludedinthisrelease whichcontainwordsorphrases,suchas‘will’, ‘aim’,‘willlikelyresult’,‘believe’,‘expect’, ‘willcontinue’, ‘anticipate’, ‘estimate’,‘intend’, ‘plan’, ‘contemplate’, ‘seek to’, ‘future’, ‘objective’, ‘goal’, ‘project’, ‘should’, ‘will pursue’ and similar expressions or variations of these expressions, that are ‘forward-looking statements’. Actual results may differ materially from those suggested by the forward-looking statements due to certain risks or uncertainties associated with our expectations with respect to,butnotlimitedto,our abilitytoimplementour strategysuccessfully, themarketacceptanceof anddemandfor various services, future levels of our non-performingloans, ourgrowthandexpansion,theadequacyofourallowanceforcreditandinvestmentlosses,technologicalchanges,volatilityininvestmentincome,ourabilitytomarketnewproducts, cash flow projections, the outcome of any legal, tax or regulatory proceedings in India and in other jurisdictions we are or become a party to, the future impact of new accounting standards, our ability to pay dividends, the impact of changes in RBI and other regulations, our ability to roll over our short-term funding sources and our exposure to market and operationalrisks. Bytheirnature,certainofthemarketriskdisclosuresareonlyestimatesandcouldbemateriallydifferentfromwhatmayactuallyoccurinthefuture. Asaresult,actualfuturegains,lossesorimpactonnetincomecouldmateriallydifferfrom thosethathavebeenestimated.Inaddition,otherfactorsthatcouldcauseactualresultsto differ materially from those estimated by the forward-looking statements contained in this document include, but are not limited to: general economic and political conditions, instabilityoruncertaintyinIndiaandothercountrieswhichhaveanimpactonourbusinessactivitiesorinvestmentscausedbyanyfactor,includingterroristattackinIndia,theUnited Statesorelsewhere,anti-terroristorotherattacksbytheUnitedStates,aUnitedStates-ledcoalitionoranyothercountry,tensionsbetweenIndiaandPakistanrelatedtotheKashmir region or between India and China, military armament or social unrest in any part of India, the monetary and interest rate policies of the Government of India, natural calamities, inflation, deflation, unanticipated turbulence in interest rates, foreign exchange rates, equity prices or other rates or prices, the performance of the financial markets in India and globally, changes in Indianandforeign laws and regulations, including tax, accounting and RBI guidelines, changes in competition and the pricing environment in India, and regional orgeneralchangesinassetvaluations. None of Companyor any of its directors, officers, employees, agents or advisers, or anyof their respective affiliates, advisers or representatives, undertake to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise and none of them shall have any liability (in negligence or otherwise) for any loss howsoever arising from anyuse of this presentation or its contents or otherwise arising in connection. Further, nothing in this presentation should be construed as constituting legal, business, tax or financial advice or a recommendation regarding the securities. Although Company believes that such forward-looking statements are based on reasonable assumptions, it can give no assurance that such expectations will be met. You are cautioned not to place undue reliance on these forward-looking statements, which are based on current view of Company’s management on future events. Forecasts and hypothetical examples are subject to uncertainty and contingencies outside Company’s control. Past performanceisnotareliableindicationoffutureperformance. Before actingonanyinformation youshouldconsider theappropriateness of theinformationhavingregard tothesematters, andinparticular, youshouldseek independentfinancial advice. 5• 23 HDB Financial Services Presentation Q4 FY2026 Thank You For More Information please contact: Email: investorcommunications@hdbfs.com HDB Financial Services Presentation Q4 FY2026