HDBFS
HDBFS reported strong financial performance in Q4 FY26, with a 10.9% YoY growth in gross loan book to ₹1,18,493 crore. Net interest income increased by 21.6% YoY to ₹2,399 crore, driven by an improved net interest margin of 8.23%. Profit after tax rose 41.4% YoY to ₹751 crore. Asset quality remained stable with a Gross NPA of 2.44%, reflecting prudent risk management.
Balance-sheet ratios
Scale of reported figures
Key financials
| Gross Loan Book | ₹118,493 crore | |
| Net Interest Income | ₹2,399 crore | |
| Profit After Tax | ₹751 crore | |
| Gross NPA | 2.44% |
Segment commentary
Enterprise Lending
Grew steadily with a focus on underserved customers.
Asset Finance
Strong performance in commercial vehicles and construction equipment financing.
Consumer Finance
Increased disbursements, especially in auto and two-wheeler loans.
Guidance & outlook
- Continued focus on prudent growth with a balanced approach to risk management.
- Expansion plans in tier-2+ markets to enhance customer franchise.
Key takeaways
- Strong financial performance with significant YoY growth across key metrics.
- Stable asset quality despite macroeconomic challenges.
- Focus on expanding into tier-2+ markets to drive future growth.
Risks flagged
- Economic uncertainty impacting loan demand.
- Potential interest rate fluctuations affecting margins.





Educational analysis only. Not investment advice. Consult a
SEBI-registered advisor before investing. Source: https://nsearchives.nseindia.com/corporate/HDBF_15042026171354_Intimation_of_Investor_Presentation_sd.pdf
Full transcript (5,751 words)
HDB Financial Services Limited
HDB House, Tukaram Sandam Marg,
A - Subhash Road, Vile Parle (E),
Mumbai – 400057.
Web: www.hdbfs.com
Tel: 022 – 4911 6350
Fax: 022 – 4911 6666
CIN: L65993GJ2007PLC051028
Email: investorcommunications@hdbfs.com
HDB/SLC/2026/1461
April 15, 2026
To, To,
Listing Compliance Department Listing Compliance Department
National Stock Exchange of India Limited BSE Limited
Exchange Plaza, Plot No C/1, Block G, Phiroze Jeejeebhoy Towers,
Bandra-Kurla Complex, Bandra (East), Dalal Street, Fort,
Mumbai - 400051 Mumbai - 400001
Scrip Code: HDBFS Scrip Code: 544429
Dear Sir / Madam,
Sub.: Investor Presentation on Audited Standalone Financial Results for the quarter and year ended
March 31, 2026
We refer to our letter dated March 26, 2026 informing you about the earnings call with analysts and investors to
be hosted by the Company at 6:30 p.m. (IST) on April 15, 2026, in this connection, please find enclosed herewith
the investor presentation of Audited Standalone Financial Results of the Company for the quarter and year ended
March 31, 2026.
This is for your information and appropriate dissemination.
Thanking you,
For HDB Financial Services Limited
Dipti Jayesh Khandelwal
Company Secretary and Compliance Officer
Membership No. F11340
Encl.: As above
Registered Office: Radhika, 2nd Floor, Law Garden Road, Navrangpura, Ahmedabad - 380 009.
Q4 FY26 Earnings
Presentation
April 15, 2026
Presentation Path
01 03 05 07
BORROWINGS
HDB SUSTAINABILITY
ABOUT HDB & CAPITAL
OVERVIEW INITIATIVES
STRUCTURE
TECHNOLOGY &
EXECUTIVE FINANCIAL
RISK
SUMMARY – PERFORMANCE
MANAGEMENT
Q4FY26 – Q4FY26
FRAMEWORK
02 04 06
2
HDB Financial Services Presentation Q4 FY2026
Section 1
1 HDB – Snapshot
2 The Essence of HDB – Our Vision, Mission and Values
About HDB
3 Our Journey
• 317
HDB Financial Services Presentation Q4 FY2026
HDB – Snapshot
•We are a subsidiary of HDFC Bank, which is the largest private sector bank in
India
•HDBFS is licensed by RBI as a Non-Banking Finance Company (“NBFC”)
•Classified as an ‘Upper Layer’ NBFC
•Strong and reliable financial institution which is independently funded - its
long-term debt & bank facilities rated CARE AAA & CRISIL AAA, and short-term
debt & commercial papers rated A1+
•Network of 1,730 branches spread across 1,161 cities and towns
•Long operating track record and understanding of customer behaviour leveraged
to focus on lending to underbanked and underserved customers
•3 key business lines:
– Enterprise Lending (small and medium businesses lending)
– Asset Finance (Commercial Vehicles / Construction Equipment/ Tractor
financing)
– Consumer Finance (Auto, Two-wheeler and short tenor consumption loans)
•Granular and well seasoned loan book
– Top 20 largest borrowers contribute ~0.30% of loans
– Loan book seasoned across asset and macro economic cycles We serve ‘Aspirational India’
•Conservative liability franchise built on a prudent ALM framework
4
HDB Financial Services Presentation Q4 FY2026
The Essence of HDB … What we stand for
Best in class Governance practices embedded over the years through a pedigreed parentage
Focused on prudent, purposeful, resilient growth which is rooted in values
Our Foundational Pillars – People | Processes | Products | Partnerships
At the heart of everything we do
Customers Stakeholders Employees
• 517
HDB Financial Services Presentation Q4 FY2026
The Essence of HDB … Our Vision and Mission
• 617
HDB Financial Services Presentation Q4 FY2026
The Essence of HDB … Our Values
Integrity Collaboration Agility
We ensure that the highest standard of professional We believe that success is achieved not by any one We proactively respond to the changing market
conduct is embedded in every corner of the individual but by teams that work together. environment and evolving needs of our customers.
organisation. It defines how we go about our
We operate in a spirit of collaboration and We strive to deliver the highest sustainable
business and treat our people, customers and
teamwork standards through efficient and timely execution
stakeholders.
We support and encourage people to use their Our speed of action reflects our readiness to
We are transparent and ethical in the way we
expertise and experience to solve everyday continuously improve and our openness to
conduct ourselves
challenges change and discovery
We are honest and fair and base our
We embrace a mindset of openness and trust We are flexible and constantly look for ways to
conclusions on facts
that helps in breaking silos enhance efficiencies
We have a strong moral code and take
responsibility of our actions
Respect Excellence Simplicity
As we continue to increase our reach in every In our journey of becoming India’s most admired We keep our customers, employees and
corner of the country, we value those who work with NBFC, we want to excel and set high standards in stakeholders at the heart of everything we do.
us and the contributions that they make to our every aspect.
We focus on removing complexities
business.
We aim to execute flawlessly and deliver the
We deliver solutions that are simple and relevant
We respect our people’s individuality and highest quality of service and value through
Our communication, policies and processes are
diversity simple, relevant solutions
simple to understand and easy to follow
We conduct ourselves in a manner that reflects We challenge ourselves to meet our goals and
the spirit of inclusion and humility pursue excellence
We treat all our customers, employees and We consistently strive to exceed the
stakeholders with respect and empathy expectations of our customers, colleagues and
stakeholders
•717
HDB Financial Services Presentation Q4 FY2026
Our Journey
Established Opened first Branch count AUM Branch count AUM AUM Listed on
as branch in crossed 100 crossed INR crossed 1,000 crossed INR crossed INR Stock
subsidiary of Chennai 100,000 MM 500,000 MM 1 Trillion exchanges
HDFC Bank CARE AAA NSE: HDBFS
rating for BSE: 544429
NCDs
2007 2008 2010 2011 2012 2016 2017 2018 2019 2020 2024 2025
d
e
c
u Commercial Consumer Digital
d Two-wheeler Micro
o Vehicle Auto Loans Durable Product
r t loans finance
n Loans Loans Loans
I
s
t
c Commercial Lifestyle
u Tractor
d Gold Loans Equipment Finance
o Loans
r P Loans Loans
8
HDB Financial Services Presentation Q4 FY2026
Section 2
1 Key Parameters
Executive Summary
Q4FY26
2 Key Highlights – Q4FY26 & FY26
• 917
HDB Financial Services Presentation Q4 FY2026
Key Parameters – Q4 FY26
Gross Loan Book
Net Interest Margin: 8.2%
₹ 1,18,493 Cr
Q4 PAT Gross NPA: 2.44%
₹ 751 Cr Net NPA : 1.09%
Return on Assets: 2.48% Earnings/share : ₹ 9.0
Return on Equity : 14.8% Book Value/share: ₹ 248.9
1,730 Branches across
22.9 MM Customers
1,161 Cities/ Towns
10
HDB Financial Services Presentation Q4 FY2026
Key Highlights – Q4 FY26 & FY26 (1/3)
Business metrics
Customer franchise grew to 22.9 million with an increase of 4.3% during the quarter and 19.7% Y-o-Y
Gross loan book as on March 31, 2026 stood at ₹1,18,493 crores, growing 3.4% sequentially and 10.9% Y-o-Y. Secured
loans comprised 74% of the Gross loan book
Disbursements for the quarter ended March 31, 2026 was ₹19,922 crores, up by 11.2% sequentially and by 12.9% YoY
Branch count stood at 1,730 spread across 1,161 cities and towns
P&L Metrics
Net interest income for the quarter was ₹2,399 crores, an increase of 5.0% Q-o-Q and 21.6% Y-o-Y; Net interest income
for the year ended March 31, 2026 was ₹8,968 crores, an increase of 20.4% Y-o-Y
Net Interest Margin for Q4FY26 was at 8.23% vs 8.09% in Q3FY26 & 7.55% in Q4FY25; Net Interest Margin for the year
ended March 31, 2026 was at 7.96% vs 7.56% for the year ended March 31, 2025
Cost to Income ratio for lending business was 39.5% in Q4FY26 as compared to 41.6% in Q3FY26 & 42.9% in Q4FY25.
The ratio for the year ended March 31, 2026 was at 41.1% vs 42.8% for the year ended March 31, 2025.
11
HDB Financial Services Presentation Q4 FY2026
Key Highlights – Q4 FY26 & FY26 (2/3)
P&L Metrics (contd…)
Credit Cost for the quarter was ₹685 crores as against ₹712 crores for the prior quarter and ₹634 crores for the quarter
ended March 31, 2025; Credit Cost for the year ended March 31, 2026 was ₹2,815 crores as against ₹2,113 crores for
the year ended March 31, 2025
Profit after tax for the quarter ended March 31, 2026 was ₹751 crores as against ₹531 crores for quarter ended March
31, 2025; Profit after tax for the year ended March 31, 2026 was ₹2,544 crores as against ₹2,176 crores for the year
ended March 31, 2025
Asset Quality
Gross Stage 3 as at March 31, 2026 was 2.44% as against 2.81% as at December 31, 2025 and 2.26% as at March 31,
2025
Provision Coverage on the Stage 3 book stood at 55.53%
12
HDB Financial Services Presentation Q4 FY2026
Key Highlights – Q4 FY26 & FY26 (3/3)
Return Metrics
RoA(annualized) for the quarter ended March 31, 2026 stood at 2.48% and for FY26 stood at 2.19%
RoE (annualized) for the quarter ended March 31, 2026 stood at 14.83% and for FY26 stood at 13.94%
Earnings per share for the quarter was ₹9.0 and Book Value per share stood at ₹248.9
Borrowing Metrics
Our Borrowing mix remains well-diversified with 45% of our borrowings as on March 31, 2026 coming from bank loans,
31% from NCDs, rest from a mix of other instruments
Capital & Liquidity Metrics
We remain well capitalized with total CRAR of 21.40% as at March 31, 2026
Employee Metrics
Employee Count of 62,192 for the lending business
13
HDB Financial Services Presentation Q4 FY2026
Section 3
1 HDB – At a Glance
2 Key Metrics
HDB Overview 3 Product Portfolio & Loan Book Mix
4 Distribution Network
5 Customer Franchise
1• 417
HDB Financial Services Presentation Q4 FY2026
HDB at a glance
Key Metrics (Q4FY26)
INR 1,185 Bn 22.9MM
One of the leading, diversified retail-focused NBFCs in India
Gross Loan
Product portfolio serving multiple credit needs of customers across Customers
Book INR 7.5 Bn
three business verticals: Enterprise Lending, Asset Finance and
2.48% PAT 2.44%
Consumer Finance
RoA GNPA
5.0x
Debt/ Equity
14.8% 1.09%
One of India’s largest and fastest growing customer franchises
RoE NNPA
Primarily catering to underserved and underbanked customers in
low to middle income households with minimal or no credit history
Gross Loan Book Mix
24%, 38%,
Consumer Enterprise
Finance Lending
Well seasoned and highly granular loan book
Diversified across products and geographies resulting in strong &
Mar-26
sustainable franchise 38%,
Asset
Finance
Note:Data as on March 31, 2026; RoA and RoE are quarterly annualized
15
HDB Financial Services Presentation Q4 FY2026
Key Metrics
Profitability and
Scale Growth(QoQ/YoY) Asset Quality Returns
INR 1,185 Bn 3.4% / 10.9% 2.44% INR 7.5 Bn
Gross Loan Book Gross Loan Book Growth GNPA PAT
22.9 MM 16.6% / 41.4% 1.09% 2.48%
Customers PAT Growth NNPA RoA
2.35%
1,730 4.3% / 19.7% 14.8%
Credit Cost
Branches Customers Growth RoE
Note:Data as on March 31, 2026; Credit Cost, RoAand RoE are quarterly annualized
16
HDB Financial Services Presentation Q4 FY2026
Product Portfolio
ATS1(INR) Avg. Tenor1
Customer Segment Products
Loan Against Enterprise Business Loan Salaried Gold Loans
Enterprise Property Business Loan Personal Loan
Lending 4.6MM ~10 yrs 1.3MM ~9 yrs 298K ~4 yrs 349K ~5 yrs 302K ~3 yrs
INR 1,185BN2
Commercial Vehicle Loans Construction Equipment Loans Tractor Loans
Gross Loan Asset
Book
Finance 909K ~4 yrs 2.0MM ~4 yrs 313K ~4 yrs
Consumer Durables Relationship
Auto Loans Two-Wheeler Loans Micro Lending
Consumer Loans Personal Loan
Finance 17K ~1 yr 442K ~4 yrs 53K ~3 yrs 55K ~2 yrs 27K ~2 yrs
Fee General Life Health
Products Insurance Insurance Insurance
Notes: (1) On loans outstanding as at Mar 31, 2026
17
HDB Financial Services Presentation Q4 FY2026
(2) As at Mar 31, 2026
Loan Book Mix
Product Mix Geographic Mix
Micro Lending Uttar Pradesh Tamil Nadu
Relationship PL
0%
2W Loans 8%
13% 12%
Auto Loans Loan Against
3%
(Used) 22% Property Others
2%
Uttarakhand
Auto Loans 2%
Maharashtra
(New) Chhattisgarh 1%
6% 1% 9%
Odisha
2%
Consumer Assam
Enterprise 2%
Durables
5%
2% Business Loan Punjab
3%
TL (Used)
1% 7% Rajasthan
TL (New) 2% Jharkhand 3%
CE Loan 2% 10% 3%
Business Loan Kerala
(Used)
3% 6%
Bihar Gujarat
CE Loan 8%
3% 4%
(New)
Telangana
1%
Salaried PL 6%
4%
8% Gold Loan Haryana 4% 5% Madhya Pradesh
CV Loans 16% 5% 5%
(Used) West Karnataka
CV Loans (New) Bengal Andhra Delhi/NCR
Pradesh
Notes: As at March 31, 2026
18
HDB Financial Services Presentation Q4 FY2026
Omni-Channel Distribution with Pan-India Branch Network
Pan India Presence With Focus on Expansion in Tier-2+ Markets(1) Wide Distribution Presence(1) Strong Presence Beyond Metro
4 Markets (1)
Jammu & Kashmir
1,730 31
Tier 1
Branches States and UTs 11%
Tier 2
56 17 9%
Punjab Himachal
Tier 3
4 Pradesh
Chandigarh 16 1 1,161 160,000+ Tier 4 & 9%
Uttarakhand
47 40 Sikkim 1 Retailers and Dealer Beyond
Haryana Delhi/NCR 211 Arunachal Towns and Cities 71%
Pradesh Touchpoints
Uttar Pradesh 70
Bihar
26
147 Assam
Rajasthan 2 22.9MM
Meghalaya Balanced Presence Across Geographies (1)
2 Customers
Tripura
127 77
Gujarat West Bengal
132
Madhya Pradesh 31
Jharkhand 1 North
Dadra & 1 Nagar Od 5 is 5 ha Mizoram 80%+ of Our Branches are 31%
Haveli and 24
Daman & Diu 175 Chhattisgarh 57 Outside 20 Largest Cities in East
Maharashtra 76 Telangana India West 17%
2 Andhra Pradesh 25%
Goa
71% Branches Located in Tier
61 4 South
Karnataka Puducherry 4+ towns 27%
48 215
Kerala Tamil Nadu
Notes: (1) As at March 31, 2026
19
HDB Financial Services Presentation Q4 FY2026
Customer Franchise
Customer Franchise Growth
New Customers Added (MM)
22.9 Granular Loan Book… …With a Low Customer Concentration
1.9x
19.2
15.8
~INR
~0.30%
166,000
12.2
Average Ticket Size of of Gross Loan Book from 20
Overall Loan Book Largest Customers
Mar-23 Mar-24 Mar-25 Mar-26
20
HDB Financial Services Presentation Q4 FY2026
Section 4
1 Disbursement & Gross Loan Book Mix
2 P&L and Balance Sheet
Financial Performance
3 Return Metrics
Q4FY26
4 Asset Quality
5 Key Annual Ratios & Performance through the years
2• 117
HDB Financial Services Presentation Q4 FY2026
Disbursement and Gross Loan Book Mix
Disbursements Gross Loan Book
INR Crores INR Crores
118,493
19,922 114,577
111,409
109,342
106,878
17,917
17,643
24.4%
24.0%
23.6%
15,171 15,599 38.5% 22.7% 23.5%
34.8%
40.7%
39.8%
45.0% 37.7%
38.0% 37.8% 38.0% 38.0%
30.5%
34.9%
32.4%
32.4%
29.1%
39.3% 38.7% 38.4% 38.0% 37.8%
31.0%
30.3%
25.9% 27.8% 26.9%
Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Enterprise Lending Asset Finance Consumer Finance Enterprise Lending Asset Finance Consumer Finance
22
HDB Financial Services Presentation Q4 FY2026
Profit & Loss Statement
INR Crores
Particulars Q4FY25 Q3FY26 Q4FY26 QoQ YoY FY25 FY26 YoY
Gross LoanBook 1,06,878 1,14,577 1,18,493 3.4% 10.9% 1,06,878 1,18,493 10.9%
Interest income 3,623 3,989 4,081 2.3% 12.6% 13,836 15,788 14.1%
Finance cost 1,651 1,704 1,682 -1.3% 1.9% 6,390 6,820 6.7%
Net Interest Income 1,973 2,285 2,399 5.0% 21.6% 7,446 8,968 20.4%
Non-Interest Income 340 378 371 -2.0% 9.1% 1,248 1,417 13.6%
Net Income 2,312 2,663 2,769 4.0% 19.8% 8,693 10,386 19.5%
Employee cost 660 750 709 -5.4% 7.5% 2,528 2,823 11.7%
Other Operating Expenses 332 359 385 7.1% 16.0% 1,195 1,443 20.7%
Total expenses 992 1,109 1,094 -1.3% 10.3% 3,724 4,266 14.6%
Pre-ProvisioningOperating Profit 1,320 1,555 1,675 7.8% 26.9% 4,970 6,120 23.1%
Credit Cost 634 712 685 -3.9% 8.0% 2,113 2,815 33.2%
ProfitBefore Tax – Lending 687 842 991 17.6% 44.3% 2,857 3,305 15.7%
BPO Income (Net) 18 18 21 14.3% 16.8% 71 81 13.9%
TaxExpense 173 216 261 20.4% 50.3% 752 842 12.0%
ProfitAfter Tax 531 644 751 16.6% 41.4% 2,176 2,544 16.9%
Excluding Impact of the New Labour Codes:
Pre-Provisioning Operating Profit 1,320 1,611 1,675 4.0% 26.9% 4,970 6,176 24.3%
ProfitBefore Tax –Lending 687 898 991 10.3% 44.3% 2,857 3,361 17.7%
ProfitAfter Tax 531 686 751 9.4% 41.4% 2,176 2,586 18.8%
23
HDB Financial Services Presentation Q4 FY2026
Segment P&L Statement FY26
INR Crores
Particulars Lending BPO Total
Interest income 15,788 - 15,788
Finance cost 6,820 - 6,820
Net Interest Income 8,968 - 8,968
Non Interest Income 1,417 1,224 2,641
Net Income 10,386 1,224 11,610
Employee cost* 2,823 1,091 3,914
Other Operating Expenses 1,443 52 1,495
Total expenses 4,266 1,143 5,408
Pre-Provisioning Operating Profit 6,120 81 6,201
Credit Cost 2,815 - 2,815
Profit Before Tax 3,305 81 3,386
*Impact on account of the new labour codes 56 5 61
24
HDB Financial Services Presentation Q4 FY2026
Balance Sheet
INR Crores
As at As at
Particulars
March 31, 2025 March 31, 2026
Cash and cash equivalents 950 1,246
Bank balances other than above 34 427
Derivative financial instruments 108 1,337
Trade receivables 225 296
Loans (Net) 1,03,343 1,14,690
Investments 2,060 3,748
Other financial assets 48 55
Deferred tax assets (Net) 883 943
Other Non-financial Assets 1,012 909
Total Assets 1,08,663 1,23,651
Equity 15,820 20,664
Borrowings 89,682 99,230
Other Financial Liabilities 2,009 2,681
Trade Payables 439 180
Non-Financial Liabilities 711 891
Derivative Financial Instruments 2 6
Total Equity and Liabilities 1,08,663 1,23,651
25
HDB Financial Services Presentation Q4 FY2026
Income Metrics – Lending Business
Net Interest Income Non-Interest Income
INR Crores INR Crores
2,399
QoQ 5.0% QoQ -2.0%
2,285 371
378
1,973 YoY 21.6% 340 YoY 9.1%
Mar-25 Dec-25 Mar-26 Mar-25 Dec-25 Mar-26
Yield, COF & NIM (%) Net Total Income
INR Crores
8.09 8.23
7.55
13.87 14.12 14.01 QoQ 4.0%
2,663 2,769 YoY 19.8%
2,312
6.32 6.03 5.77
Mar-25 Dec-25 Mar-26 Mar-25 Dec-25 Mar-26
Yield CoF NIM
26
HDB Financial Services Presentation Q4 FY2026
Operating Expenses – Lending Business
Operating Expenses Cost-to-Income Ratio
INR Crores
1,109 42.9%
1,094
*
39.5% 39.5%
992
359
385
332
Mar-25 Dec-25 Mar-26
56
Opex to Avg. Gross Loans
(annualized)
694 709
660
3.8%
* 3.8%
3.7%
Mar-25 Dec-25 Mar-26
Mar-25 Dec-25 Mar-26
Employee Cost Other Operating Expenses Labour Code Impact
*Excluding impact on account of the new labour codes
Including the impact, CTI for Dec-25 was 41.6% & Opex to Avg. Gross Loans was 3.9%
27
HDB Financial Services Presentation Q4 FY2026
Profitability Metrics
Pre-Provisioning Operating Profit Profit Before Tax
(Lending)
INR Crores INR Crores
1,011
860 21
704 18
1,675 QoQ 7.8% QoQ 17.5%
18
1,555 991
YoY 43.6%
1,320 YoY 26.9% 842
687
Mar-25 Dec-25 Mar-26
Mar-25 Dec-25 Mar-26
Lending BPO Services
Profit After Tax
INR Crores
QoQ 16.6%
751
YoY 41.4%
644
531
Mar-25 Dec-25 Mar-26
28
HDB Financial Services Presentation Q4 FY2026
Return Metrics
Return on Assets Return on Equity
14.8%
13.6%
2.5% 13.2% 13.1%
12.2%
2.2%
2.0% 1.9% 1.9%
Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Earnings Per Share Book Value Per Share
INR 248.9 INR
9.0 239.0
225.4 233.1
7.8
6.7 7.1 7.0 198.8
Mar-25 Jun-25 Sep-25 Dec-25 Mar-26 Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Note: RoAand RoEare quarterly annualized; EPS and Book Value per share is for the quarter.
29
HDB Financial Services Presentation Q4 FY2026
Asset Quality (1/2)
Credit Cost Loan Book Staging
INR Crores INR Crores
2.4% 2.5%
2.3%
Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Stage-wiseLoan Book
Gross Loans 1,06,878 1,09,342 1,11,409 1,14,577 1,18,493
Stage 1 1,02,735 1,04,106 1,05,794 1,09,103 1,13,823
Stage 2 1,729 2,442 2,489 2,260 1,774
QoQ -3.9%
712
685 YoY 8.0%
Stage 3 2,414 2,794 3,126 3,215 2,896
634
Provision Coverage
Stage 1 1,788 1,521 1,441 1,450 1,837
Stage 2 396 497 498 448 359
Mar-25 Dec-25 Mar-26
Stage 3 1,351 1,584 1,711 1,787 1,608
Credit Cost As a % of Avg. Loan Book
Note: Stage 3 includes all loans which have been classified as NPA as per extant guidelines
30
HDB Financial Services Presentation Q4 FY2026
Asset Quality (2/2)
Vertical-wise Provision Coverage on Stage 3 Book
INR Crores
Mar-25 Dec-25 Mar-26
Loan Loan Loan
GS3 NS3 PCR GS3 NS3 PCR GS3 NS3 PCR
Book Book Book
Enterprise Lending 42,006 751 321 57% 43,575 792 403 49% 44,841 708 356 50%
Asset Finance 40,649 1,277 627 51% 43,524 1,884 862 54% 44,729 1,695 779 54%
Consumer Finance 24,223 386 115 70% 27,479 539 163 70% 28,923 493 153 69%
Total 1,06,878 2,414 1,063 56% 1,14,577 3,215 1,428 56% 1,18,493 2,896 1,288 56%
Note: Stage 3 includes all loans which have been classified as NPA as per extant guidelines
31
HDB Financial Services Presentation Q4 FY2026
Key Annual Ratios
Net Interest Margin (%) Opex Ratio (%)
7.85% 7.96%
7.56% 3.92%
3.78% 3.79%
FY24 FY25 FY26
FY24 FY25 FY26
Credit Cost (%) Return on Assets (%)
2.50%
2.14%
3.03%
2.16% 2.19%
1.33%
FY24 FY25 FY26 FY24 FY25 FY26
Note:NIM%, Opex Ratio and Credit Cost % are based Avg. Gross Loans; RoAis based on Avg. Total Assets
32
HDB Financial Services Presentation Q4 FY2026
Performance Through The Years
3 Yr 10 Yr
Financial Snapshot (INRCrores) FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26
CAGR CAGR
AUM 25,906 34,277 44,469 55,425 58,833 61,561 61,444 70,084 90,235 107,262 1,18,733 19.2% 16.4%
Total Income (Lending) 3,222 4,380 5,533 7,077 8,643 8,924 8,943 9,769 12,222 15,084 17,206 20.8% 18.2%
Interest Expenses (Lending) 1,572 2,050 2,357 3,333 4,081 3,883 3,326 3,512 4,864 6,390 6,820 24.8% 15.8%
Net Total Income (Lending) 1,651 2,330 3,176 3,743 4,562 5,041 5,617 6,257 7,357 8,693 10,386 18.4% 20.2%
Operating Expenses (Lending) 649 950 1,261 1,456 1,760 1,576 1,939 2,440 3,143 3,724 4,266 20.4% 20.7%
Credit Cost (Lending) 194 340 519 637 1,442 3,069 2,466 1,330 1,067 2,113 2,815 28.4% 30.7%
Profit before tax (Lending) 807 1,040 1,396 1,651 1,360 396 1,213 2,487 3,147 2,857 3,305 10.0% 15.1%
Net BPO Income 10 18 69 73 104 104 135 141 158 71 81 -16.8% 23.3%
Profit after tax 534 699 952 1,153 1,005 391 1,011 1,959 2,461 2,176 2,544 9.1% 16.9%
Ratios
Cost to Income (Lending) 39.3% 40.8% 39.7% 38.9% 38.6% 31.3% 34.5% 39.0% 42.7% 42.8% 41.1%
Credit Cost to Avg. Gross Loans 0.9% 1.2% 1.4% 1.3% 2.5% 5.1% 4.0% 2.0% 1.3% 2.1% 2.5%
Return on Assets 2.4% 2.4% 2.4% 2.3% 1.7% 0.6% 1.6% 3.0% 3.0% 2.2% 2.2%
Return on Equity 16.0% 15.7% 16.5% 17.2% 13.2% 4.8% 11.2% 18.7% 19.5% 14.7% 13.9%
Gross NPA 1.2% 1.5% 1.6% 1.8% 3.9% 4.5% 5.0% 2.7% 1.9% 2.3% 2.4%
Net NPA 0.7% 0.8% 1.0% 1.2% 3.1% 3.1% 2.3% 1.0% 0.6% 1.0% 1.1%
Provisioning Coverage Ratio 41.1% 42.4% 39.7% 32.2% 19.4% 31.7% 54.1% 65.1% 66.8% 56.0% 55.5%
CRAR 19.2% 20.8% 17.9% 17.9% 19.4% 18.9% 20.2% 20.1% 19.2% 19.2% 21.4%
Leverage Ratio 6.27 5.38 6.41 7.14 6.93 7.02 5.77 5.26 5.81 6.00 5.03
33
HDB Financial Services Presentation Q4 FY2026 COVID-19 period
Section 5
1 Liability Franchise
2 Capital & Liquidity Metrics
Borrowings & Capital
Structure
3 Balance Sheet and Capital Productivity
4 Shareholding Pattern
3• 417
HDB Financial Services Presentation Q4 FY2026
Liability Franchise
Liabilities Break-up Borrowings Overview
As on Mar-26 INR Crores
6.0x 5.3x 5.0x 5.0x 5.0x
Perpetual debt, 1.6% Commercial paper, 2.0%
Securitsation, 3.1%
Sub debt, 5.5% 7.5% 7.6% 7.3% 7.3%
6.9%
99,230
94,077 95,113
External Commercial Borrowings, 89,682 92,230
12.5%
Term loans and Working Capital
Demand Loans, 44.7%
Non-Convertible
Debentures, 30.6%
Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Cost of Borrowings
Debt/Equity Ratio
(quarterly annualized)
CRISIL AAA / Stable; CARE AAA / Stable;
A1+ A1+
High-quality liability franchise enables us to fund our growth plans at scale
35
HDB Financial Services Presentation Q4 FY2026 quarterly annualized
Capital & Liquidity Metrics
LCR 161% 151% 174% 163% 177%
CRAR 19.22% 20.18% 21.82% 21.81% 21.40%
4.56% 4.53%
4.34%
Tier-II Capital
4.47%
4.55%
Tier-I Capital 17.26% 17.28% 17.06%
15.71%
14.67%
Mar-25 Jun-25 Sep-25 Dec-25 Mar-26
Note: LCR is calculated basis daily averages for the respective quarters
36
HDB Financial Services Presentation Q4 FY2026
Asset Liability Management – March 2026
INR Crores
Inflows
Outflows
Over one
Less than one Over 2 months Over 3 Months Over 6 Months Over 1 year Over 2 year to Over 3 years
Particulars month to 2 Over 5 years
month to 3 months to 6 months to 1 year to 2 years 3 years to 5 years
months
Inflows 16,615 4,686 4,384 11,754 21,835 34,103 19,598 18,862 14,602
Outflows 7,809 4,210 2,145 12,445 15,000 40,643 23,336 14,838 26,012
Cumulative
8,806 9,282 11,521 10,830 17,665 11,125 7,386 11,410 0
Mismatch
Positive cumulative mismatch across all time-buckets
37
HDB Financial Services Presentation Q4 FY2026
Balance Sheet and Capital Productivity
Gross Loan Book and RoA
INR Crores
2.4% 2.4% 2.4% 2.3% 1.7% 1.6% 3.0% 3.0% 2.2% 2.2% 3.5%
1,30,000
0.6%
1,10,000
90,000
-1.5%
70,000
50,000
30,000
10,000 -6.5%
FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26
Loan Book RoA %
Capital Position and RoE
16.0% 15.7% 16.5% 17.2% 18.7% 19.5% 14.7%
13.9%
25.0% 13.2% 11.2%
4.8%
10.0%
20.0%
15.0% -10.0%
10.0% 19.2% 20.8% 17.9% 17.9% 19.4% 18.9% 20.2% 20.1% 19.2% 19.2% 21.4%
-30.0%
5.0%
0.0% -50.0%
FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26
CRAR ROE %
38
HDB Financial Services Presentation Q4 FY2026
Shareholding Pattern
Top Institutional Holdings: Domestic
ICICI Prudential MFs
Kotak MFs
Mirae MFs
Promoter
Nippon MFs
Group,
74.1%
SBI MFs
Institutional
Investors,
`
15.3%
Top Institutional Holdings: Foreign
Vanguard
Baillie Gifford
Retail & Others, Daiwa Asset Management
10.6%
Government Pension Fund Global
Mirae Group
Notes:
(1) Holdings as on 31stMar-2026
(2) Institutional Investors include MFs, Insurance Cos, FPIs, AIFs & Pension Funds
39
HDB Financial Services Presentation Q4 FY2026
Section 6
1 Technology Stack
Technology &
Risk Management
2 Digital Capability
Framework
3 Risk Management Framework
4• 017
HDB Financial Services Presentation Q4 FY2026
Technology Stack
Verification &
Engagement Underwriting DDooccuummeennttaattiioonn Servicing
Disbursement
Reducing Onboarding Enhanced Underwriting Faster & Safer Collections Centralized view of
Minimizing Need For
Time And Improving Capabilities By Larger By Directly Accessing the customer improving
Customer To Provide Documents
“Through The Gate” Quality Universe Of Data Points Customer Bank Accounts customer service
d e Docs
la
n
tn
e ir
O
Classification
r e tn I s s e c Driver License, NPCI Setu Do M cs a t S c m h art Customer 360 View:
o
r P Robust Rule Engine Video KYC and CKYC, Collection App and E-receipts FinnOne LMS and Sugar-crm
r
e mg
n
o
ts
ic
a
uF
C Customer Mobile App and Portal Chatbot, Call Centre and IVR
Quick Apply Geo-Location Banking and Income Documents Support
m
lae
n
r e tx
ts
y s o
Ec LOS API Alternate Data
E Liveliness detection Service on Whatsapp, Mobile App,
Dedupe API Location information Serial number verifications AI based RPA Web Application
Technology Capabilities Benefiting our Customers, our Third-party Partners as well as our Sales Teams
41
HDB Financial Services Presentation Q4 FY2026
Digital Capabilities – “HDB OnTheGo” App
DAU: Daily active users
42
HDB Financial Services Presentation Q4 FY2026
Leveraging AI-powered business initiatives across our organization
Key Use Case – AI in early bucket collections
AI-Powered Bot Calling AI-Led Quality Check
Scalable & Consistent Customer Outreach AI powered Analyzes calls for compliance, tone & effectiveness
outreach
e
c n a m y c n e
Prioritizes using risk & behavior data ro
fre
ic
iffe
Enables targeted Tele-caller training
P Traditional
outreach
Faster contact rates Improves call disposition Custom-built
Scale checklist
Impact on Collections Outcomes Driven
Stronger early bucket performance Collection efficiency up by 25bps for early buckets in 4QFY26
Lower flow-forward rates Supports portfolio growth with improved asset quality
Improvement in early
Improved Resolution Cycles Scalable – strengthens long term operating leverage
bucket performance
Collection Efficiency
43
HDB Financial Services Presentation Q4 FY2026
Risk Management Framework
Business / Information
Operational Risk Reputation Risk Credit Risk Interest Rate Risk Liquidity Risk Compliance Risk Technology Risk
Strategic Risk Security Risk
Mange risks via Operational Risk Manage risks Manage risks by Manage risks by Asset Liability Manage, identify Manage risks via Phishing emails
diversification Management through a strict defining target performing Gap Committee in and reduce risks Disaster recovery are protected at
across product Committee in code of conduct marketsand Analysis to place which by rigorous testing and Business gateway level
lines, customer place to manage policy for its underwriting measure interest reviews NIMs, and robust internal Continuity Plans through anti-spam
segments and risks by employees, good criteria for every rate risk exposure maturity profile policies which are (BCP) to enhance and anti-malware
geographies, and identifying, corporate product and to NII over the and asset liability updated frequently system resiliency solutions, Sender
targeting assessing and governance providing loans to horizon of analysis management; in line with to manage risks Policy Framework
balanced growth monitoring policies and an only those eligible along with articulates regulatory due tosystem ensures only
while maintaining potential threats, effective customer customers who tailoring interest rate changes. The failures and validated/
asset liability strengthening grievance pass the advances book views and Compliance team cyber-attacks registered
balance, prudent controls and mechanism minimum and funding consequently works with domains can
provisioning for minimizing credit strategy to offset decides on future business and deliver emails
bad assets operational parameters repricing of business operations to
risk losses borrowings by strategy —all ensure active
repricing loans while complying compliance risk
with the regulatory management
LCRs and monitoring.
44
HDB Financial Services Presentation Q4 FY2026
Section 7
1 Environment, Social & Governance (ESG)
Sustainability
Initiatives
2 Corporate Social Responsibility (CSR)
4• 517
HDB Financial Services Presentation Q4 FY2026
ESG Framework
Integrate ESG Ideology: Embedding the Company’s ESG ideology
and identifying ESG related risks and adverse incidents that can the
affect business operations
Ethical Conduct: Conduct business ethically having value driven
approach in decision making
Stakeholder Commitment: Demonstrate organizational commitment
to stakeholders meeting their requirements and expectations
Impact Reporting: Reporting the measurable impacts of business
activities on the environment and society
Robust Compliance: Ensuring robust compliance management with
applicable statutory and regulatory guidelines
Continuous ESG Improvement: Continual evaluation and adoption
of relevant measures to improve upon ESG Maturity
46
HDB Financial Services Presentation Q4 FY2026
ESG Priorities
Climate & Sustainable People and Customer Social Stakeholder Good
Resources Sourcing Culture Focus Impact Trust Governance
47
HDB Financial Services Presentation Q4 FY2026
ESG Highlights
ENVIRONMENT SOCIAL
1 Achieved ISO 27001:2022 Certification for a robust Information Security Launched "TRINETRA" (IT Command Centre) to strengthen our technology 4
Management System operations and Cybersecurity posture
2 5
ESG & CSR committee at the Board level and ESG policy framework Mandatory training to all employees on POSH, Cybersecurity, and Health
approved by Board members & Safety standards
3 6
Simulated Cyberattack drills like phishing campaigns to Achieved ISO 22301:2019 Certification for comprehensive
strengthen cybersecurity. GOVERNANCE Business Continuity Management (BCM).
48
HDB Financial Services Presentation Q4 FY2026
Corporate Social Responsibility – Key Highlights
₹ 2,800 Mn
+
Spent on CSR Initiatives
100
+
Social & Environmental Projects
Supported
77
Partners Empaneled
11
CSR Programs
Note: Figures since inception
49
HDB Financial Services Presentation Q4 FY2026
Corporate Social Responsibility – Key Highlights
> 16,00,000 > 5,60,000 > 21,000
lives impacted through initiatives in the areas of trees planted to create carbon sinks, promote tons of waste diverted from entering into landfills
healthcare, livelihoods, environment & others afforestation, and create livelihoods and waterbodies with support of local authorities
1,060 3,632 332
waterbodies restored to recharge groundwater diagnostic camps conducted promoting sanitation complex retrofitted making safe
tables & create storage capacity at surface level preventive care for overall health & well-being sanitation accessible in schools and communities
198 8
1,075
patient beds (including OTs) introduced in active transport aarogyam kendras –
financial literacy workshops conducted
charitable hospitals for improved reach physiotherapy centers for truck drivers
Note: Figures since inception
50
HDB Financial Services Presentation Q4 FY2026
CSR: Intervention Themes
Environment
(Water + Waste + Plantation)
Reviving Depleting Lakes Building Water Harvesting Structures Promoting Waste Management Tree Plantation Drives
Healthcare
(Preventive + Curative +
Capacity)
Physiotherapy for Truck Drivers Maternal Child Health & Nutrition Free OPD Services in Rural Areas Safe Sanitation Complex, WASH
Literacy &
Livelihoods
(Employability Skills +
Financial Literacy)
Skill Enhancement Program Promoting Rural Livelihoods Financial Literacy Program (physical) Financial Literacy Program (digital)
51
HDB Financial Services Presentation Q4 FY2026
Safe Harbour Statement
Certainstatementsareincludedinthisrelease whichcontainwordsorphrases,suchas‘will’, ‘aim’,‘willlikelyresult’,‘believe’,‘expect’, ‘willcontinue’, ‘anticipate’, ‘estimate’,‘intend’,
‘plan’, ‘contemplate’, ‘seek to’, ‘future’, ‘objective’, ‘goal’, ‘project’, ‘should’, ‘will pursue’ and similar expressions or variations of these expressions, that are ‘forward-looking
statements’. Actual results may differ materially from those suggested by the forward-looking statements due to certain risks or uncertainties associated with our expectations with
respect to,butnotlimitedto,our abilitytoimplementour strategysuccessfully, themarketacceptanceof anddemandfor various services, future levels of our non-performingloans,
ourgrowthandexpansion,theadequacyofourallowanceforcreditandinvestmentlosses,technologicalchanges,volatilityininvestmentincome,ourabilitytomarketnewproducts,
cash flow projections, the outcome of any legal, tax or regulatory proceedings in India and in other jurisdictions we are or become a party to, the future impact of new accounting
standards, our ability to pay dividends, the impact of changes in RBI and other regulations, our ability to roll over our short-term funding sources and our exposure to market and
operationalrisks.
Bytheirnature,certainofthemarketriskdisclosuresareonlyestimatesandcouldbemateriallydifferentfromwhatmayactuallyoccurinthefuture.
Asaresult,actualfuturegains,lossesorimpactonnetincomecouldmateriallydifferfrom thosethathavebeenestimated.Inaddition,otherfactorsthatcouldcauseactualresultsto
differ materially from those estimated by the forward-looking statements contained in this document include, but are not limited to: general economic and political conditions,
instabilityoruncertaintyinIndiaandothercountrieswhichhaveanimpactonourbusinessactivitiesorinvestmentscausedbyanyfactor,includingterroristattackinIndia,theUnited
Statesorelsewhere,anti-terroristorotherattacksbytheUnitedStates,aUnitedStates-ledcoalitionoranyothercountry,tensionsbetweenIndiaandPakistanrelatedtotheKashmir
region or between India and China, military armament or social unrest in any part of India, the monetary and interest rate policies of the Government of India, natural calamities,
inflation, deflation, unanticipated turbulence in interest rates, foreign exchange rates, equity prices or other rates or prices, the performance of the financial markets in India and
globally, changes in Indianandforeign laws and regulations, including tax, accounting and RBI guidelines, changes in competition and the pricing environment in India, and regional
orgeneralchangesinassetvaluations.
None of Companyor any of its directors, officers, employees, agents or advisers, or anyof their respective affiliates, advisers or representatives, undertake to update or revise any
forward-looking statements, whether as a result of new information, future events or otherwise and none of them shall have any liability (in negligence or otherwise) for any loss
howsoever arising from anyuse of this presentation or its contents or otherwise arising in connection. Further, nothing in this presentation should be construed as constituting legal,
business, tax or financial advice or a recommendation regarding the securities. Although Company believes that such forward-looking statements are based on reasonable
assumptions, it can give no assurance that such expectations will be met. You are cautioned not to place undue reliance on these forward-looking statements, which are based on
current view of Company’s management on future events. Forecasts and hypothetical examples are subject to uncertainty and contingencies outside Company’s control. Past
performanceisnotareliableindicationoffutureperformance.
Before actingonanyinformation youshouldconsider theappropriateness of theinformationhavingregard tothesematters, andinparticular, youshouldseek independentfinancial
advice.
5• 23
HDB Financial Services Presentation Q4 FY2026
Thank You
For More Information please contact:
Email: investorcommunications@hdbfs.com
HDB Financial Services Presentation Q4 FY2026