MUTHOOTMF
The investor presentation for Muthoot Microfin Limited (MML) highlights strong financial performance in Q1 FY'27, with AUM growing 18% YoY to ₹144,572 Mn. Disbursements increased 48.9% YoY, and the company maintained a controlled exposure in high-risk segments. Despite challenges like over-indebtedness, MML's strategic initiatives, including digitalization and portfolio diversification, have strengthened its position.
Balance-sheet ratios
Scale of reported figures
Key financials
| AUM | ₹14,457 crore | |
| Disbursements | ₹2,644 crore | |
| GNPA | 3.70% | |
| PAT | ₹81.3 crore |
Segment commentary
Microfinance
Strong growth in MSEL and MSME segments, with AUM crossing ₹50,000 Mn.
Digitalization
Digital collection share increased to 40.5%, enhancing efficiency and reducing delinquency.
Guidance & outlook
- AUM growth expected between 18% - 20% for FY'27.
- NIM expected to improve further in FY'27.
Key takeaways
- Strong financial performance driven by AUM growth and strategic initiatives.
- Digitalization enhancing collection efficiency and reducing delinquency.
- Controlled risk exposure despite challenges in over-indebtedness regions.
- Positive outlook with revised guidance for FY'27.
Risks flagged
- Over-indebtedness in certain regions.
- Potential impact of macroeconomic factors on credit quality.
In their words
“Digital collections delivered a steady performance this quarter, reaching ₹8,603 Mn.”— Management





Educational analysis only. Not investment advice. Consult a
SEBI-registered advisor before investing. Source: https://nsearchives.nseindia.com/corporate/muthootmicrofin_06082026210459_InvestorPresentationSD.pdf
Full transcript (6,944 words)
August 06, 2026
BSE Limited National Stock Exchange of India Limited
Corporate Relationship Department, Exchange Plaza, 5th Floor,
2nd Floor, New Trading Wing, Plot No. C/1, G Block,
Rotunda Building, Bandra Kurla Complex, Bandra (E),
P.J. Towers, Dalal Street, Mumbai 400001 Mumbai 400 051
Scrip Code: 544055 Scrip Code: MUTHOOTMF
Dear Sir/Madam,
Sub: Investor Presentation for the Quarter ended June 30, 2026 – Disclosure under Regulation 30 of the
SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (“Listing Regulations”)
Pursuant to Regulation 30 read with Para A of Part A of Schedule III of the Listing Regulations, we hereby
submit Investor Presentation on Unaudited Financial Results of the Company for the quarter ended June 30,
2026.
Kindly take the same on records.
Thanking you,
Yours faithfully,
For Muthoot Microfin Ltd.
Neethu Ajay
Chief Compliance Officer and Company Secretary
INVESTOR
PRESENTATION
Q1 FY’ 2027
Muthoot Microfin Limited
Disclaimer
Disclaimer
By accessing this presentation, you agree to be bound by the following terms and conditions. This presentation (which may reflect some price-sensitive information in terms of SEBI regulations and Companies Act, 2013,
as amended from time to time) has been prepared by Muthoot Microfin Limited (the “Company”). The Company may alter, modify or otherwise change in any manner the contents of this presentation, without obligation
to notify any persons of such change or changes.
This presentation may contain certain “forward-looking statements”. These statements include descriptions regarding the intent, belief or current expectations of the Company or its management and information currently
available with its management, including with respect to the results of operations and the financial condition of the company. By their nature, such forward-looking statements are not guarantees of future performance
and involve risks and uncertainties, and actual results may differ from those in such forward-looking statements as a result of various factors and assumptions that the Company believes to be reasonable in the light of
its operating experience in recent years. Many factors could cause the actual results, performances, or achievements of the Company to be materially different from those contemplated by the relevant forward-looking
statement. Significant factors that could make a difference to the Company’s operations include domestic and international economic conditions, changes in government regulations, tax regimes, and other statutes. There
may be additional material risks that are currently not considered to be material or of which the Company and its advisors or representatives are unaware. Against the background of these uncertainties, readers should
not rely on these forward-looking statements. Neither the Company nor any of its advisors or representatives, on behalf of the Company, assumes any responsibility to update or revise any forward-looking statement
that may be made from time to time by or on behalf of the Company or to adapt such forward-looking statement to future events or developments.
This presentation contains certain supplemental measures of performance and liquidity that are not required by or presented in accordance with Ind AS, and should not be considered an alternative to profit, operating
revenue, or any other performance measures derived in accordance with Ind AS or an alternative to cash flow from operations as a measure of liquidity of the Company.
No representation, warranty, guarantee, or undertaking (express or implied) is made as to, and no reliance should be placed on, the accuracy, completeness, or correctness of any information, including any projections,
estimates, targets, opinions, contained herein, and no liability whatsoever is accepted as to any errors, omissions or misstatements contained herein and, accordingly, none of the Company, its advisors and representative
and any of its or their affiliates, officers, directors, employees or agents, and anyone acting on behalf of such persons accepts any responsibility or liability whatsoever, in negligence or otherwise, for any loss or damage,
direct, indirect, consequential or otherwise arising directly or indirectly from use of this presentation or its contents or otherwise arising in connection therewith. This presentation is based on information regarding the
Company and the economic, regulatory, market, and other conditions as in effect on the date hereof. It should be understood that subsequent developments may affect the information contained in this presentation,
which neither the Company nor its advisors or representatives are under an obligation to update, revise or affirm.
You must make your own assessment of the relevance, accuracy, and adequacy of the information contained in this presentation and must make such independent investigation as you may consider necessary or
appropriate for such purpose. Any opinions expressed in this presentation are subject to change without notice and past performance is not indicative of future results. By attending this presentation, you
acknowledge that you will be solely responsible for your own assessment of the market and the market position of the Company and that you will conduct your own analysis and be solely responsible for forming your
own view of the potential future performance of the Company’s business.
This presentation and its contents are not and should not be construed as a prospectus or an offer document, including (as defined under the Companies Act, 2013, to the extent notified and in force) or an offer document
under the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended. The information contained herein does not constitute or form part of an offer, solicitation,
or invitation of an offer to purchase or subscribe, for securities nor shall it or any part of it form the basis of or be relied on in connection with any contract, commitment or investment decision in relation thereto.
By accessing this presentation, you accept that this disclaimer and any claims arising out of the use of the information from this presentation shall be governed by the laws of India and only the courts in Ernakulam ,
Kerala, and no other courts shall have jurisdiction over the same.
2
MPG - Legacy of 138+ years of history
Muthoot Pappachan Group (MPG) is a Well Diversified Business Conglomerate Our Promoters
Automotive
Other
bussiness
Thomas Muthoot
Hospitality
Chairman & Non-Executive
Director, MML
Real Estate
Information Technology
Infrastructure Thomas John Muthoot
Chairman, Muthoot Pappachan
Group
Precious Metals
Alternate Energy Sectors
Present across microfinance, gold finance, two-wheeler finance and housing finance
Thomas George Muthoot
Non-Executive Director, MML
Muthoot Microfin Limited (MML) is the
Promoters have infused Rs 3,421 Mn
2nd Largest company by AUM under the
in MML till date
Muthoot Pappachan Group.
One of the few NBFC-MFIs where the original promoters have continued to retain ownership and control over the business�
3
Journey So Far
Journey So Far
• MML Rating upgrade to “AA-/Stable”
2026
• Strengthens Non-JLG portfolio. MSEL
AUM crosses >32,000 Mn.
2025
• Raised USD 128Mn via ECB. • Secures ESG Score of 72.2 with CareEdge-ESG Rating, highest
• Entered Telangana and Andhra
rating tier by CARE.
Pradesh State • Secures e-KYC Licence to conduct Aadhaar enabled e-KYC for
customer onboarding.
2024
• Started operations in Assam.
• CRISIL revises outlook on long term facilities/NCDs to ‘Positive’;
Ratings Reaffirmed at 'Crisil A+’; CareEdge Global assigns
‘BB-/Stable’ rating to dollar bonds of Muthoot Microfin Limited
• Launched the ‘Mahila Mitra’ app
2023 • Company forays into Individual loans, Gold loans and Micro-LAP
• AUM Crossed ₹50,000 Mn
• Raised ₹1.9 Bn from GPC through preferential allotment
The IPO of Muthoot Microfin was launched in Dec-23,
witnessed a big interest from investors and was subscribed
2021
by 11.52 times.
2022
• Raised ₹2,200 Mn in a rights issue from existing investors –
MFL: ₹351 Mn, Creation: ₹251 Mn, Individual Promoters:
• Raised ₹1.9 Bn and ₹818 Mn from GPC in two
₹1,567 Mn, Others: ₹31 Mn
separate rounds during the year
• Raised an additional ₹300 Mn from Creation
• CRISIL upgraded the rating to A+ (Stable)
• Crossed 2 Mn active customers
2018 • Crossed 1,000 branches
2019
• CRISIL upgraded the rating to A (Stable) for bank facilities
and debt instruments
2017
RBI granted NBFC-MFI
status with effect from
Crossed 1Mn clients Raised ₹ 150 Mn and ₹ 350 Mn
March 25, 2015
from Creation in two separate rounds during the year
2015
2016
Raised ₹500 Mn from Creation
2011
Company was acquired by promoters of
“Muthoot Pappachan Group”
Cumulatively promoters have infused Rs. 3,421 million into MML
4
Strong Corporate Governance and Support from Promoters Investors
Strong Corporate Governance and Support from Promoters & Investors
Shareholding as of June’26 Promoter Group Directors Non-Independent Directors
Institutions Institutions Foreign,
Domestic, 3.38% 0.35%
Thomas Muthoot Thomas George Muthoot
Chairman & Non-Executive Non Executive Director
Director
Exp: 39+ years Exp: 39+ years
John Tyler Day
Non institutions, Muthoot Pappachan Group Muthoot Pappachan Group
16.44% Non Executive Director
Exp: 14+ years
ESOP, 1.60%
Creation Investments
Thomas Muthoot
MFL, 50.21%
Creation, 7.63% Hannah Muthoot
John
Non Executive Director
Executive Director
GPC , 15.13% Exp: 15+ years Exp: 5+ Years
Muthoot Pappachan Group Muthoot Pappachan Group
Individual
Independent Directors
Promoters, 5.26%
One of the few NBFC-MFIs where the original Thai Salas Vijayan Bhama Krishnamurthy Pushpy Babu Muricken
Non-Executive Independent Non-Executive Independent Non-Executive Independent
Promoters have countinued to retain ownership &
Director Director Director
Control over the business1
Exp: 45+ years Exp: 42+ years Exp: 18+ years
LIC, IRDAI, Shriram Properties SIDBI, Catholic Syrian Bank Joyalukkas, NASSCOM
Statutory
Auditor
Alok Prasad Anil Sreedhar
Non-Executive Independent Non-Executive Independent
Director Director
Internal Exp: 36+ years Exp: 25+ years
RBI, NHB, Citicorp GBS Plus, Adra Biotechnologies
Auditor
Note: 1. Among the top 10 NBFC-MFIs in india (Source : CRISIL Report)
5
Strong Corporate Governance and Support from Promoters Investors
Strong Corporate Governance and Support from Promoters & Investors
Employee Mix Regional Office
Field Monitors- other departments
312
Key Management Personnel and Senior Management Personnel
Jun ‘26 1,582
Head Office
Field Monitors- Operation
378
team
Sadaf Sayeed
434
Chief Executive Officer
Area Office
Exp: 25+ years, 15+ years with MPG
Services: Muthoot Fincorp, HDFC Bank, Indiabulls Credit Services, GE managers
Countrywide Consumer Financial Services, Satin, SpandanaSphoorty 475 15,639 Loan Officer
8,518
Branch
Management
Staff
Praveen T Neethu Ajay 3,940
Chief Financial Officer Company Secretary and
Chief Compliance Officer
Exp: 20 years, 13+ years with MPG
Services: Muthoot Fincorp, Exp: 12+ years, 12+ years with MPG
Ark Power Controls Awards & Recognition
Muthoot Microfin Wins Sustainability excellence - Responsible Finance and ESG Leadership Award at India 2030 Leadership Conclave.
Udeesh Ullas Subhransu Pattnayak
Muthoot Microfin achieved highest ESG Rating for an NBFC at 80.8 (CareEdge ESG + 1)
Chief Operating Officer Chief Human Resource Officer
Exp: 22 years, 18+ years with MPG Exp: 25+ years, 13+ years with MPG
Muthoot Microfin ranked among top 50 India’s Best Workplaces in BFSI 2026
Services: Muthoot Fincorp, Cochin Bridge Services: Muthoot Fincorp, ICICI Bank
Infra. Company, ICICI Bank and Fullerton
India Credit Company
Muthoot Microfin recognised among India’s Best Workplaces in Microfinance 2026
At ACCESS Assist Conference 2026 - Organised in association with Ministry of Finance and HSBC
Jinsu Joseph Linson Chelamattathil Paul
ET NOW - Best Organisations for Women 2025
Chief Risk Officer Chief Technology Officer
Exp: 16 years, 9+ years with MPG Exp: 25+ years, 3+ years with MPG
Services: Maben Nidhi, Tamil nadu Services: V-Guard Industries,Joy
Won TransUnion CIBIL Best Data Quality Award - Microfinance Institutions Segment
Mercantile Bank Alukkas India
Individual Loan Live - With quick and easy loans for income generating activities
Dileep Kumar Pathak Deepu S Crossed 1000 Female Ros - A landmark achievement
Chief Internal Auditor Chief Information Security Officer
Won Best Financial Inclusion Initiative at NBFCs Tomorrow Conclave and DNA Awards 2025
Exp: 16+ years, 14+ years with MPG Exp: 18+ years, 3+ years with MPG
Services: Satin Credit Care Network Ltd Services: Deloitte Touche Tohmatsu India LLP,
South Indian Bank
Honoured with SKOCH Gold for ESG Excellence - Recognising outstanding commitment to ESG Goals
Note:
Won Top Performing Microfinance Institutions Award at Water.org and SaDhan Awards 2025
1. Employee Data as on Mar 31, 2026
The employee composition displayed in the chart excludes 184 loan officers on the Team Lease & Team up payroll.
Won Financial Inclusion Institution of the Year Award
3-Time Winner! - India's Best Workplaces in Health & Wellness 2024 6
Operational Highlights – Q1 FY’27
AUM Disbursement Branch
1,44,572 26,445 1,671 Nos
(18.0% YoY)(3.2% QoQ) (48.9% YoY)(-8.1% QoQ) (-3.2% YoY)(0.1% QoQ)
Employee Active Clients (Mn) CE (Overall)
15,639 3.25 NTM (in Q1 FY’27) 97.97%
(-4.7% YoY) 0.06
(-4.6% YoY)(-0.6% QoQ) (4.97% YoY) (1.54% QoQ)
(-0.6% QoQ)
GNPA NNPA CE (X Bucket %)
3.70% 1.05% 99.89%
(-115 bps YoY)(-19 bps QoQ) (-53bps YoY)(-10 bps QoQ) (0.93% YoY) (0.07% QoQ)
7
Financial Highlights – Q1 FY’27
Income PPOP (Mn) PAT (Mn)
INR 6,706 INR 1,985 INR 813
(20.0% YoY) (5.0% QoQ) (43.3% YoY) (2.9% QoQ) (12x YoY) (14.4% QoQ)
NIM (%) Opex Ratio (%) Cost to Income Ratio (%)
12.0% 6.3% 53.7%
(50 bps YoY) (-1 bps QoQ) (-52 bps YoY) (-03 bps QoQ) (-721 bps YoY) (48 bps QoQ)
Credit Cost (%) ROA (%) ROE (%)
2.6% 2.3% 11.2%
(-173 bps YoY) (-26 bps QoQ) (209 bps YoY) (18 bps QoQ) (1,029 bps YoY) (111 bps QoQ)
8
Quality-Led Growth with Strengthened Portfolio Resilience & Stability
AUM (Mn) 18.0% YoY Disbursement (Mn) 48.9% YoY Clients (Mn) 4.7% YoY
Client (Lks) Avg OS/Client ('000)
1,22,528 1,25,588 1,30,786 1,40,056 1,44,572 17,756 22,739 24,922 28,767 26,445 3.41 3.36 3.33 3.27 3.25
44
43
39
37
36
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
AUM grew steadily by 3.2% QoQ and 18.0% YoY to ₹144,572 Mn. Growth Q1 FY'27 recorded 48.9% YoY growth in disbursements despite flat The decline in the client base (-0.6% QoQ; -4.7% YoY) reflects a strategic
continues to be quality-led, underpinned by portfolio diversification and sourcing, demonstrating the success of strategic initiatives focused on pivot toward quality-led growth, driven by stronger borrower selection and
robust traction in the MSEL loan portfolio, which expanded 35% QoQ. enhancing conversion efficiency and optimizing average ticket sizes. portfolio diversification across MSEL and MSME.
NTM Client Count (Mn) Product Mix Evolution AUM Split ETM & NTM Clients
(MML Customer Segment by no. of unique products)
NTM Existing
10%
15%
22%
31% 13%
0.11 0.09 0.08 0.08 0.06
45% 14%
16% 11%
64%
12%
17%
12% 18%
100% 19%
18% 12%
18%
Q4 FY'26 Q1 FY'27
10% 14% 28%
21%
17%
16%
9%
12%
5%
7%
3 5 % % 14% 16% 18% 20%
10%
6%
1 2 3 4 5 6 7 & above
30% 70% 28% 72%
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Microfinance Loan Business Loan Personal Loan Gold Loan Mortgages Other
The above segregation is based on the Active loan of the customers and how their preference evolves
with vintage in terms of product preferences.
9
Key Metrics
Key Metrics
Branch Count RO Count Male Female AUM per Branch (Mn)
1,726
1,718
1 9,854 9,501 9,357 8,900 8,644 71.0 73.1 77.3 83.9 86.5
1,691
22
10 2 43 1,670 1,671
18 12 10% 10%
4 25 2 11% 12% 13%
12 1
3 3
1,726 1,718
1,699
90% 90% 89% 88% 87%
1,691 1,670
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
Opening Count New Branches Split Branches Closed Branches Closing Count
AUM per RO (Mn) Client per Branch Client per RO
12.4 13.2 14.0 15.7 16.7 1,977 1,955 1,972 1,960 1,948 346 354 356 368 377
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
10
Strategic re-alignment through Diversification 1/2
Strategic re-alignment through Diversification 1/2
Portfolio Concentration (Region-wise Trend)
Number of Branches Per State
16% 16% 16%
15%
15%
392 Districts
West
14%
13% 13% 13% 1,671 Branches
12%
East
24% 24%
23% 23% 23%
North 4
49% 42
48% 48% 48%
South 9
47% NORTH
33
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
145
57
14
161
Disbursement Spread (Region-wise Trend)
124
50 27
47
17%
16%
15% 15%
13
14%
West 89
84
12%
EAST
East 10% 10% 11% 9%
22
23% 21%
North 22% 19% 20%
WEST 32
55% 56%
South 50% 54% 50% 130
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
SOUTH
379
209
The portfolio remains well diversified across regions, with the South maintaining its position as the
anchor market. The region contributes 63% of the individual loan portfolio and 49% of overall
AUM, reflecting deeper market penetration and a mature portfolio profile driven by strong traction
in individual loans. Rural AUM penetration remained stable at 97.3% in Q1 FY'27, reflecting the MML's
continued focus on rural lending and the strength of its well-established rural presence.
11
Strategic re-alignment through Diversification 2/2
Exposure of Districts (% of GLP)
Consistent strength across key metrics in KL & TN
Top 1 3%
JLG Loan MSEL & MSME LAP
Pan India
Top 3 8%
AUM (Mn)
Top 5 11%
12,370 Mn
TN 25,133 Mn (67%)
(33%) MSEL & MSME LAP 23%
Top 10 19%
15,584 Mn 5,112 Mn
KL
(75%)
(25%)
Other 81%
GNPA
TN 2.4%
GNPA 3.7%
KL 1.5% Exposure of Districts (% of GLP)
3, 0.7%
X Bucket CE 10, 2.6% 0, 0.0%
TN 100.3% 44, 11.2%
X Bucket CE 99.89%
KL 104.2%
Digital Collection
TN 46.12%
Digital Share 40.48% 335, 85.5%
KL 47.97%
<0.5% 0.5% - 1% 1% - 2% 2% - 3%
No of Districts, % of Total Districts
12
Muthoot Small Enterprise Loan - Snapshot
Portfolio - E-Nach & UPI Mandate Success
13% NACH bounce recoveries
Muthoot Small Mandate Enrollment rate with on-time
were largely completed by T+3
Q1 FY’27 Enterprise Loan | CE payment Q1 FY’27
and fully by T+8, ensuring
Disbursement
~100% collection efficiency with
E-Nach : 100%
negligible delinquency of 0.1%.
87%
10,510 Mn 32,110 Mn
CE : 99.97%
Quarter wise Disbursement (Mn) Region-wise Portfolio share (Mn, %) Month wise Growth - Portfolio (Mn)
West
Disb ATS
0.181 2,980 ,
East 9%
0.177 0.177
0.175
3,251 ,
32,110
10.0% TN
12,264 , 38%
23,832
14,097
5,766
North
18%
10,510
8,742
10,925
3,029 , 10%
4,820 , 15%
2,529 2,504
ROS
KL
Q2 FY'26 Q3 FY'26 Q4 FY'26 Q1 FY'27
Q2 FY'26 Q3 FY'26 Q4 FY'26 Q1 FY'27
*ROS(Rest of South) includes KA, TG & AP, with KA holds the share of 9.1%.
13
Muthoot Small Enterprise Loan - Performance Summary Q1 FY’27
NACH Collection Payment Status Delinquency
86.9% 95.8% 97.9% 99.1% 99.97%
0.10%
0.02%
Nil
On Time (T) T+1 T+2 T+3 T+8
0+ 30+ 60+
90% of NACH payments were made on time, while bounce recoveries were largely completed by T+3 and fully by T+8, ensuring ~100%
DLQ is based on the New Book portfolio originated since FY'26
collection efficiency with almost Nil delinquency. and includes a ₹20 million death-related exposure.
Cycle-wise Muthoot Small Enterprise Loan
Purpose-wise Concentration Digitalization
Disbursement share
Digital
100%
Trading
7th & above
6th Cycle
Agriculture
10.3%
3.8%
30.4%
5.7%
5th Cycle
2nd Cycle
35.8%
8.7%
31.7%
Services
14.6%
21.1% Animal
4th Cycle
Husbandry
31.4% 6.5%
App Adoption
100%
3rd Cycle
Manufacturing
14
Resilient Business Model – Proven over time
Resilient Business Model – Proven over time
TN Floods & Heat wave, Flood & Election TN, BH, WB & Rain Impact in
PB Karza Mukti 2024 OD Floods & Northern & Western
2024 Fengal cyclone States
2024
1,44,572
1,40,056
1,25,185 1,30,786
1,21,935 1,22,103 1,24,049 1,23,567 1,22,528 1,25,588
1,08,671
AUM
3.03% 4.84% 4.85% 4.61% 4.40% 3.89% 3.70%
2.70%
GNPA 2.10%
2.37% 2.29%
H1 FY’24 H2 FY’24 Q1 FY’25 Q2 FY’25 Q3 FY’25 Q4 FY’25 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
Disbursement (Mn) IGL & Others MSEL Secured AUM (Mn) IGL & Others MSEL Secured
22,739 22,739 24,922 28,767 26,445 1,22,528 1,25,588 1,30,786 1,40,056 1,44,572
1,10,242
14,405
1,15,715
13,826
1,22,427 1,22,949 1,19,590
16,021
20,155
17,749
10,510
14,097 32,140
8,742
2,529
1 55 159 266 2,109 89 2,572 10,976 23,870
6 12 67 220 471 2,190
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
• Muthoot Small Enterprise Loan AUM including old book
• Secured Loan including MSME LAP & Gold
15
Collection Efficiency
CE %
93.62% 93.97% 95.85% 95.24% 92.60% 93.00% 93.34% 94.80% 96.43% 97.97%
90.68%
FY'25 FY'26 Q1FY'25 Q2FY'25 Q3FY'25 Q4FY'25 Q1FY'26 Q2FY'26 Q3FY'26 Q4FY'26 Q1FY'27
Overall CE - X Bucket
99.51% 99.58% 99.91% 100.04% 99.05% 98.97% 98.96% 99.79% 99.80% 99.82% 99.89%
FY'25 FY'26 Q1FY'25 Q2FY'25 Q3FY'25 Q4FY'25 Q1FY'26 Q2FY'26 Q3FY'26 Q4FY'26 Q1FY'27
16
Collection Performance – Overdue
Overall
714
875
426
507
035
DME (Mn)
13
73
93
24
72
301
321
821
771
631
FO (Mn)
382
814
754
684
763
DMS Performance (Collection incld. closures) 27%
FO Productivity (Mn)
30%
32%
0.15 0.14
-13%
Agency (Mn) Q1 FY’26 Q1 FY’27
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
Month-wise Overall Collection Overdue PTP Conversion PTP Generation Vs Conversion FY-26-27
Overall Collection
PTP Conversion % Conversion against Cust Visit
PTP Generation PTP Conversion
193 186 199 180 210 234 216 232 258 163 182 185
58% 77% 64% 78% 61% 77% 61% 76% 59% 77%
64%
61% 61%
59%
58%
1,24,902
1,07,938 1,12,133
92,053
80,624
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
Jul’25 Aug’25 Sep’25 Oct’25 Nov’25 Dec’25 Jan’26 Feb’26 Mar’26 Apr’26 May’26 Jun’26
YoY
YoY
YoY
YoY
17
Asset Quality 1/3
Asset Quality 1/3
Loan Assets Loan Assets ECL (%) ECL (%) Particulars Q1FY27
Slab ECL
(Gross) (Gross)(%) (Q1 FY 27) (Q4 FY 26)
Opening ECL (A) 4,220.06
Stage 1 1,03,948.67 965.31 94.57% 0.93% 0.94%
Additions (B)
Stage 2 1,897.32 173.46 1.73% 9.14% 8.70%
- Provisions as per ECL Model -135.75
Stage 3 4,069.90 2,945.54 3.70% 72.37% 71.53%
- Additional Management Overlay -
Total 1,09,915.89 4,084.31 100.00% 3.72% 3.90%
Reversals on account of derecognition of financial instrument (ARC transaction) (C) -
GNPA 3.70% 3.89%
Closing ECL (D = A+B-C) 4,084.31
NNPA 1.05% 1.14%
Writeoff including waivers (E) 1,091.44
Provision for impairment on loan assets (F) -135.75
(in Mn)
Other Provisions (G) 11.42
Total Provision as per IND AS 4,084.3
Baddebts Recovered (H) 48.60
IRAAC Provision 1,975.3
Net Credit Cost (I = E+F+G-H) 918.51
Difference in ECL vs IRAAC 2,109.0 Net Loss on derecognition of financial instrument (ARC transaction) (J) -
Total Impairment Cost, including Loss on Derecognition of Financial Asset (ARC
918.51
Transaction) (K = I+J)
• The overall provision coverage on total assets stands at 3.7%. The Provision coverage on stage 3 assets is at 72.4%. The IRAAC provision is much lower than the ECL with
a gap of 210 Cr, the overall provision is at Rs. 408 Cr. There is no management overlay in the provision.
• The NPA is on reducing trend at 3.70% and NNPA at 1.05%, lowest in 6 quarters. The Credit cost at 2.6% is lowest in 8 quarters.
18
Asset Quality 2/3
Asset Quality 2/3
GNPA, NNPA & Provision Coverage
Stage 2 & 3 Comparison
%93.7
%22.3
%62.6
%29.2 %79.2
%12.1
%92.2
%19.0
%48.4
%43.1
%58.4
%85.1
%16.4
%14.1
%04.4
%43.1
%98.3
%41.1
%07.3
%50.1
GNPA Ratio NNPA Ratio (Net of Stage III provision) Provision Coverage (Net of Stage III Provision)
73.3% 68.5% 70.4% 70.5% 71.5% 72.4%
58.3% 54.9% 59.9% 61.0%
8 0.0%
7
6 0.0%
5
40.0%
3
20.0%
1
0.0%
FY 21 FY 22 FY 23 FY 24 FY 25 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
Stage 2 (31-90) Stage 3 (90+)
7.4%
6.3%
4.8% 4.8% 4.6%
4.4%
5.7% 3.9% 3.7%
3.0%
4.5% 4.6%
2.3%
4.0% 3.8%
3.8%
2.7%
0.6%
1.7%
1.1%
FY 21 FY22 FY 23 FY 24 FY 25 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
19
Asset Quality 3/3
Asset Quality 3/3
Borrowers % Portfolio %
Client Distribution : MML maintains a controlled
Lender Group
exposure in the 'Own + 3 or more lenders' segment at
Q1 FY-27 Q4 FY-26 Q3 FY-26 Q2 FY-26 Q1 FY-26 Q1 FY-27 Q4 FY-26 Q3 FY-26 Q2 FY-26 Q1 FY-26
5.4%, demonstrating a continued strategic reduction of
1.2% over the previous quarter and a significant 8.%
Unique 46.2% 43.4% 41.7% 39.4% 36.8% 44.1% 42.1% 39.2% 37.3% 34.9%
reduction since Q1 FY'26.
Additionally, Portfolio quality continues to trend
Own+1 32.0% 32.0% 31.6% 30.7% 29.2% 35.6% 35.2% 35.1% 34.3% 32.6%
positively, as 30+ PAR declined marginally from 4.70%
to 4.67%, reinforcing the stability of the lending
Own+2 16.4% 18.1% 19.0% 19.8% 20.4% 17.9% 19.4% 20.8% 21.8% 22.6% portfolio.
Own+3 3.7% 4.5% 5.4% 6.9% 8.8% 2.1% 2.8% 4.0% 5.2% 7.5% Over-Indebtedness Reduction: The share of MML
customers with total indebtedness above 2 lakhs
remains well-controlled at 0.8%, reflecting stable risk
Own+4 & Above 1.7% 2.0% 2.3% 3.2% 4.7% 0.3% 0.5% 0.9% 1.4% 2.5%
management.The portfolio continues to strengthen
toward a lower-risk profile.
Total % 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
Performance of Unique Borrowers to Muthoot
Borrowers % Portfolio %
Lender Group
*30+ PAR% X Bucket CE%
Q1 FY-27 Q4 FY-26 Q3 FY-26 Q2 FY-26 Q1 FY-26 Q1 FY-27 Q4 FY-26 Q3 FY-26 Q2 FY-26 Q1 FY-26
Upto 50K 51.2% 48.4% 47.6% 45.3% 42.6% 17.5% 17.2% 18.2% 17.3% 16.2%
28.30%
100% 100% 100% 100%
50k - 1Lk 28.0% 29.4% 30.4% 31.2% 31.6% 40.7% 40.1% 40.4% 41.2% 40.9% 99%
1Lk - 1.5Lk 14.9% 15.9% 16.3% 17.4% 18.9% 29.3% 29.8% 29.8% 30.2% 31.0%
16.40%
1.5Lk - 2Lk 5.1% 5.6% 5.1% 5.3% 5.9% 11.1% 11.4% 10.4% 10.0% 10.5%
7.20%
5.70%
4.70%
2Lk Above 0.8% 0.8% 0.7% 0.8% 1.0% 1.4% 1.5% 1.3% 1.2% 1.4%
Total % 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% Unique to Us+1 Us+2 Us+3 Us+4 & Above Unique to Us+1 Us+2 Us+3 Us+4 &
Us Us Above
20
Digitization driving Collections
Customer App Installation (Cum. Mn)¹ Cumulative Digital Collection (Mn)
1.85 1.89 1.94 2.02 2.09
58,673 60,312 61,936 63,675 65,377 67,071 68,973 70,789 72,814 74,947 77,228 79,701 82,377 85,242 88,304
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27
Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Mar-26 Apr-26 May-26 Jun-26
Digital Client Acquisition (Mn)²
Channel-wise digital collection share% Digital Share %
0.12 0.12 0.10 0.09 0.10
6.6%
40.5%
Q1 FY'27 26.9% 33.7% 36.6% 2.8%
33.9%
Q4 FY'26
34.5% 37.9% 25.1% 2.5%
27.8%
Q3 FY'26
44.0% 44.4% 8.9% 2.7% 24.8%
23.1%
Q2 FY'26
48.0% 49.2% 2.8%
Q1 FY'26
49.1% 48.2% 2.7%
Q4 FY'25
52.2% 45.6% 2.2%
Q3 FY'25
53.4% 45.5% 1.1%
Q2 FY'25
53.8% 46.2% 0.0%
Q1 FY'26 Q2 FY'26 Q3 FY'26 Q4 FY'26 Q1 FY'27
Q1 FY’26 Q2 FY’26 Q3 FY’26 Q4 FY’26 Q1 FY’27 Q1 FY'25
56.3% 43.7% 0.0%
MSEL & MSME accelerated digital collections, increasing digital share from 33.9% to 40.5% in Q1
FY’27 Compared to Q4 FY'26 and contributing 42% of total digital collections, with 97%/98%
Digital collections delivered a steady performance this quarter, reaching ₹8,603 Mn. DYNAMIC-QR BBPS NACH Others segment-level digital adoption.
Note:
1.App Installation represents the cumulative count of customers who have downloaded and registered “Mahila Mitra” app
2. Digital Collection share in the overall collection is the ratio of digital collection to the overall collection for the relevant Quarters. If a client completes their first-ever digital transaction, we classify them as having being digitaly acquired.
21
Performance & Annual Guidance
Guidance FY 27
Guidance FY 27
Guidance Actual Revised Guidance
Particulars Remarks
FY 27 Q1 FY 27 FY 27
Growth is expected to started coming. Expected to do
AUM -Growth 12% - 15% *12.9% 18% - 20%
improve full year growth for FY 27
The NIM is on improving trend as weighted average yield to
NIM 12.3%-12.5% 12.00% 12.3%-12.5%
improve further.
Operating Cost 6.2%-6.4% 6.30% 6.1%-6.4% The Opex to rationalise on improvement on productivity.
Credit Cost 2.7%-3.0% 2.60% 2.5%-3.0% The Credit cost is stabilised and expected to improve YoY.
RoA will improve further on the back of portfolio growth and
RoA 2.5%-3.0% 2.30% 2.5%-3.3%
NIM improvement.
RoE 12%-15% 11.30% 12%-18% ROE will improve with overall performance
AUM growth rate is revised to 18% - 20% for FY’27
* Annualised growth rate
P & L Statement
Financial Comparison Q1 FY 27 Q1 FY 26 YoY (%) Q4 FY 26 QoQ (%) FY 26
Income
Revenue from operations 6,686.4 5,586.2 19.69% 6,318.1 5.83% 23,695.7
Other income 19.7 4.4 351.63% 70.8 -72.14% 111.3
Total income 6,706.1 5,590.6 19.95% 6,389.0 4.96% 23,807.0
Expenses
Finance costs 2,467.4 2,097.6 17.63% 2,315.8 6.55% 8,744.6
Employee benefit expenses 1,616.6 1,522.3 6.19% 1,487.3 8.69% 6,035.1
Net Loss on derecognition of financial instrument - 73.6 -100.00% - 0.00% 73.6
Impairment on financial instruments 918.5 1,253.8 -26.74% 958.6 -4.19% 4,393.1
Depreciation and amortisation expense 108.7 110.0 -1.24% 106.7 1.87% 431.3
Other expenses 528.9 475.6 11.20% 551.2 -4.05% 2,040.1
Profit before tax 1,066.0 57.6 17x 969.3 9.97% 2,089.1
Profit after tax 813.4 61.8 12x 711.2 14.36% 1,702.7
Total comprehensive income 846.0 82.3 9x 839.9 0.73% 2,136.1
23
Robust Fiscal year performance in terms of Income/Profitability (1/2)
Robust Fiscal year performance in terms of Income/Profitability (1/2)
Total Income (in Mns) PPOP (in Mns)
25,646
8,676
23,807
6,556
5,591 5,774 6,054 6,389 6,706
1,928 1,985
1,753
1,385 1,490
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
Credit Cost (in Mns) PAT (in Mns)
1,703
11,565
813
711
624
305
62
4,467
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
1,327
1,119 1,062
959
919
-2,225
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
Robust Fiscal year performance in terms of Income/Profitability (2/2)
Robust Fiscal year performance in terms of Income/Profitability (2/2)
Cost Ratio's Cost to Income
60.9%
59.8%
12.4% 57.0%
11.9% 11.9% 12.0% 12.0% 12.0% 54.8%
11.5% 53.2% 53.7%
47.5%
9.4%
6.2% 6.7% 6.9% 7.0% 6.5% 6.4% 6.3%
4.3%
3.5% 3.6% 3.3%
2.8%
2.6%
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
Net Interest Margin Opex Ratio Provisioning Cost
Profitability Ratio’s ROE
2.5%
2.3% 2.4%
2.0% 2.1%
1.9% 11.2%
1.8%
1.7% 10.1%
9.1%
1.3%
1.0%
6.2%
0.2% 0.3% 4.6%
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27 0.9%
FY 25 FY 26 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
-1.5%
-1.8%
PAT/ROA TCI/ROA
-8.2%
25
Credit Cost
Consistant Improvement in Credit Cost
Consistant Improvement in Credit Cost
6 years Average Credit Cost : 3.8 %
*Credit Cost including
5 years Average Credit Cost management overlay in FY’25 is 9.4%
2.7 %
(excluding the impact year) :
9.40%
2,297
7.50%
4.30%
3.60%
3.30%
3.00% 3.00%
2.80%
2.60%
2.30%
1.60%
FY 21 FY 22 FY 23 FY 24 FY 25 Q1 FY 26 Q2 FY 26 Q3 FY 26 Q4 FY 26 Q1 FY 27
Note - MML ECL policy includes GDP and Inflation as macro factors along with Per Capita Income and Unemployment. The RBI positive revision on GDP forecast and Inflation can have a positive bearing
on the Credit cost.
Balance Sheet
(Rs in Millions)
Financial Assets Jun'26 Mar'26 Financial Liabilities Jun'26 Mar'26
Cash and cash equivalents 11,745.0 7,011.5 Derivative financial instruments - -
Bank balances other than cash 4,594.3 4,396.2 Total outstanding dues of creditors 220.0 213.7
Trade receivables 327.2 253.6 Debt securities 10,201.8 10,426.1
Other receivables 379.7 356.5 Borrowings (other than debt securities) 90,309.2 85,046.9
Loans 1,05,831.6 1,03,964.7 Lease liabilities 1,578.2 1,599.5
Investments 3,961.5 4,058.3 Other financial liabilities 607.8 757.5
Derivative financial assets 1,706.0 1,826.4 1,02,917.1 98,043.7
Other financial assets 1,127.7 1,939.4
1,29,673.0 1,23,806.7 Non-financial liabilities
Non-financial assets Deferred tax liability (net) - -
Current tax assets (net) 343.0 355.6 Provisions 215.1 157.8
Deferred tax asset (net) 427.1 480.8 Other non-financial liabilities 105.4 103.4
Property, plant and equipment 680.5 693.1 320.5 261.2
Right of use assets 1,266.6 1,295.1 Equity
Other intangible assets 8.6 4.4 Equity share capital 1,677.7 1,677.7
Other non-financial assets 232.0 212.3 Other equity 27,715.6 26,865.5
2,957.9 3,041.4 29,393.3 28,543.1
Total assets 1,32,630.9 1,26,848.1 Total liabilities and equity 1,32,630.9 1,26,848.1
27
Balance Sheet Metric
Balance Sheet Metric
Networth (in Mns) CRAR
28,543 29,393 29.0%
28,044 27.9%
26,322
24.9%
23.9%
21.9%
16,258
FY 23 FY 24 FY 25 FY 26 Q1FY27 FY 23 FY 24 FY 25 FY 26 Q1FY27
Debt/Equity Cost of Borrowing
3.99 11.20%
11.02%
3.34 3.42 10.94%
2.98 3.01
10.27%
10.13%
Marginal
CoF 9.8%
FY 23 FY 24 FY 25 FY 26 Q1FY27 FY 23 FY 24 FY 25 FY 26 Q1FY27
28
Cost of Fund movement of Structured Transactions
Proportion of PTC Borrowing
34%
(32,897Mn),
FY 26 Q1 FY 27 39% (10,789Mn) ,
Proportion of PTC
Proportion of PTC
Proportion of PTC
Other Borrowing
61% (16,545Mn),
66% (62,477Mn),
Other Borrowing
Other Borrowing
Note – MML Expect to borrow 30% of the incremental borrowing through PTC route.
The Cost of borrowing with various sectors of lenders. PTC (in Mns)
14 9 20 5
Private Sector Banks 32,897.5
Amount of Funding
Foreign Bank FLDG Offered as CE
Public Sector Private Sector
Banks, 8.17% Banks, 8.42% Public Sector Banks 21,197.2 Count of transactions
15,636.6
The all in cost include all the structuring PTC transaction executed which
10,789.3
cost and any negative carry on the Credit highlight that MML is capable to
enhancement portion as well. do the PTC funding consistently
Foreign Bank,
8.14% 2,208.3 in any market condition.
942.8
1,400.5
557.5
-
FY 24 FY 25 FY 26 Q1 FY 27
Funding Profile
Funding Profile
Liquidity-current Position (in Mns) Lender-wise Outstanding Q1 FY’27
Domestic DFI
SFB 4%
25,000 3% Foreign DFI
Public Sector
5%
Retail
Banks
7%
17%
14,850
13,279
NBFC
6%
Foreign Banks
Private
10%
Sector Banks
Liquid funds in hand DA/PTC Sanction Pending Term loan/NCD Sanctions unutilised 49%
Funding Profile-Mobilisation of funds (in Mns)
Credit Rating Agency Rating
95,374 Long Term Rating CRISIL AA-/Stable
92,416
ECB Rating CRISIL AA-/Stable
74,712 73,746
NCD Rating CRISIL AA-/Stable
CP Rating CRISIL CRISIL A1+
47,365
MFI Grading CRISIL M1C1
27,334
22,973
Global Rating (GIFT City) CARE Edge BB-/Stable
ESG Rating CARE Edge Care-Edge ESG-1+
FY21 FY22 FY23 FY24 FY25 FY26 Q1FY27
30
Liquidity – Static Liquidity Position
Liquidity – Static Liquidity Position
Static ALM (in Mns) Maturity ALM (in Mns)
783,6
691,02
560,7 311,7 830,8
271,7
772,02 922,02
055,83
250,53
236,44
002,26
27,014
13,809 13,857
12,991 12,943
9,445
1 Month 1-2 Month 2-3 Month 3-6 Month 6-12 Month Above 1 Yr
Liabilities Assets Cumulative Mismatch
085,5
511,7 452,6 010,7 322,7 486,6
992,71
253,91
165,33 634,33
126,93
560,85
22,123
3,804 3,678
2,290
1,534 1,751
1 Month 1-2 Month 2-3 Month 3-6 Month 6-12 Month Above 1 Yr
Borrowings Loan Assets Cumulative Mismatch
31
Robust Risk Management via use of Technology and expert human touch
Risk Management
Framework
Dedicated Credit Managers at all Efficient and Independent Internal Unique credit score developed along
Collections
branches Audit & Compliance team with Equifax
Credit Managers supervised Audits each branch at
1,911 468 Collections Team Allocate more
by Area Credit Managers and least once every quater 853 Charge higher
Strength capital; Maximise
Regional Credit Managers
Team Strength interest rates
collection efficiency
Collection strategy
Branch structure
DPD Teams Involved Responsibility/Activity
Low Medium
0-30 Operations team Regular follow-up for collection directly on field
Risk Risk
Precision time protocol generation over call by risk
Operations team along with risk
containing unit tele calling team to support the
31-90
containing unit tele calling team
operations team for collection on field
Very High
In-house debt management
Low Risk Risk
91-180 Direct customer visit on field
services team
In-house debt management
Direct customer visit on field and agency collection with
officer officer officer
services team & agency
180+
strict monitoring of agency performance and conduct
collections team
32
OR
KYC Authentication
Realtime CB
Automated Appraisal
Bank Account Verification
Credit Score based exposure
Realtime Collection
Realtime SMS Confirmations
Digital Payment Channels
MCB
Systematic Income
Assessment
Geo Tagging
Closure Verification
Cash Holding Verification
MRB
Loan Appraisal
Aadhar based E-Signing
Liveliness
Collection Confirmation
Branch EOD
yhcrareiH
GRT’s
Geo Tagging
Systematic Branch,
Centre & Client Visits
Geo Tagging
emotsuC
r
Internal Controls RO
Internal Controls RO
Field Monitoring
Comprehensive Field Visit Policy.
System driven field visit target setting & measurement
Mobile app-based visit recording with Geo-tagging.
In Application check list to certifying compliance.
Structure Controls
Internal Audit Team
Ensuring constant adherence to quality in terms of Regulatory
Norms, Credit Policy and Documentation.
Risk Team
Dedicated Risk team to analyse and report the process,
System Controls
systems and operational risk.
Branch Credit Managers
Independent Credit Managers to do Loan Appraisals.
Mandatory field visit & KYC verification.
Cash flow analysis to avoid over leveraging.
Process Controls Ensuring compliance with 50% FOIR norms.
Branch Relationship Managers
Additional level of Loan Appraisal.
Branch Disbursement meeting.
Loan Utilization Check.
System driven Branch EOD & Cash holding control.
RO – Relationship Officer BRM – Branch Relationship Manager EOD- End Of the Day
BCM – Branch Credit Manager CB – Credit Bureau GRT – Group Recognition Test
33
Digital Eco - System
Suvidha Loan
Suvidha Loan
Client Web
Whatspp
App Login
App
CB
Enquiry
UPI
Credit
SMS
Score Run
Mandate
Penny Drop
Verification
Tele
Dynamic
Verification BBPS
QR
Document
E-Sign
Bank AC
UPI BHIM
Credit
Payments Voice
Suvidha Disb Suvidha Note : Express loan processed
5,158.5 Mn 62,498
from Inception: Active Clients: through customer application without branch visit.
34
Technology Interventions
Technology Interventions
Customer Group Group Loan Sanction Centre
Onboarding Training Confirmation & Disbursement Meeting
Score card-based Nominee KYC System supported Multiple payment
E-signing
exposure Verification group evaluation channels
Real time CB System supported Master Centre Digital access Real time collection
check Training process Geo tagging to documents receipt
Loan
Aadhaar Based e-KYC Geo Electronic Fund Real time SMS
Verification Tagging Evaluation Transfer confirmation
Penny drop
Automated Systematic FOIR Liveliness On field Loan
verification
Credit Decisioning based exposure check Utilization Check
Client Geo Geo
Tagging Tagging
• Continuously enhancing system capabilities through
technological integrations to increase efficiency, reduce
costs, and mitigate risks.
35
Past Five Years Track Record
Past Five Years Track Record
AUM (Mn) Disbursements (Mn) Borrowers (Mn)
CAGR 22% CAGR 19% CAGR 12%
1,40,056 1,06,616 3.35 3.43 3.27
1,21,935 1,23,567 94,184
88,725
81,045 2.77
92,083
2.05
62,550 46,470
FY-22 FY-23 FY-24 FY-25 FY-26 FY-22 FY-23 FY-24 FY-25 FY-26 FY-22 FY-23 FY-24 FY-25 FY-26
Loan Officers Employees
Branches
CAGR 17% CAGR 16% CAGR 18%
1,699 1,670
15,989 15,735
1,508
9,748
13,866
8,900
8,539
1,172
10,227
6,274
905
8,178
4,994
FY-22 FY-23 FY-24 FY-25 FY-26 FY-22 FY-23 FY-24 FY-25 FY-26 FY-22 FY-23 FY-24 FY-25 FY-26
36
Glossary
Glossary
Particulars Definition
Cost of Borrowing(%) Cost of borrowing represents annually weighted average interest cost on borrowings, weights being annual average borrowings.
Borrowings include debt securities, subordinated liabilities, and borrowings (other than debt securities)
Cost to Income Ratio Cost to Income ratio is the ratio of the aggregate of our fees and commission expenses, employee benefit expenses, operating expenses
and depreciation and amortisation expense to total income net of finance cost for the relevant period.
Credit Cost Ratio Credit cost represents impairment on financial instruments for the relevant period as a percentage of average monthly gross outstanding
loan portfolio.
Debt to Equity (D/E) Debt to equity represents the ratio of our Total Borrowings to our Net Worth.
Gross NPA ratio (GNPA) Gross NPA ratio represents the ratio of our Stage III assets to total outstanding loan portfolio. Total outstanding loan portfolio represents
the aggregate of future principal outstanding and overdue principal outstanding, if any, for all loan assets held by our Company as of the
Net Interest Margins Net Interest Margin is the ratio of our Net Interest Income to our average monthly gross loan portfolio. Our average monthly gross loan
portfolio is the simple monthly average of our gross loan portfolio for the relevant period.
Net NPA ratio (NNPA) NNPA ratio represents the ratio Stage III loans (NPA as per SMA classification) - Stage III Expected Credit Losses (ECL)/ (Gross loan
outstanding Stage III Expected Credit Losses)
Pre-provision operating profit before tax (PPOP) Pre-provision operating profit before tax represents the sum of profit before tax for the relevant period and impairment on financial
instruments for such period.
Provision Coverage Ratio Provision Coverage Ratio (%) represents the ratio of Stage III impairment allowance on term loans (gross) to Stage III Assets (Gross NPAs)
for the relevant period.
Return on annual average equity (ROE) Return on annual average equity represents the ratio of our Profit After Tax attributable to equity holders to our annual average of net
worth.
Return on average gross outstanding loan portfolio (ROA) Return on average gross loan portfolio represents profit for the relevant period as a percentage of average monthly gross outstanding loan
portfolio for such period.
CRAR The capital to risk assets ratio (CRAR) is calculated as capital funds (Tier I capital plus Tier II capital) divided by risk-weighted assets (the
weighted average of funded and non-funded items after applying the risk weights as assigned by the RBI).
Opex Opex ratio represents the sum of operating expenses as a percentage of average monthly gross outstanding loan portfolio.
37