Kalyan Jewellers India Limited
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Key numbers — 40 extracted
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6
60%
30%
10%
40%
70%
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15%
25%
₹2,00,000
80%
Speaking time
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Opening remarks
Safety and security
Shopping experience in spacious, hygienic surrounding; service by well-trained store personnel; robust systems
Hallmarking of gold jewellery
Compulsory from 2021 Source: Technopak K A L Y A N J E W E L L E R S I N D I A L I M I T E D 11 Established brand A Brand Built On Decades Of Trust And Transparency
PIONEERS IN THE INDIAN JEWELLERY RETAILING SPACE IN
Institutionalising Highest Quality Standards Introducing Highest Degree Of Pricing Transparency For Customers Customer Education And Awareness BIS Hallmarking Of Gold Jewellery Even before regulatory mandate Price Transparency Price tags detailing components aid price transparency before customers Product Certification Guarantee of purity, lifetime maintenance, exchange and buy back Product Quality Karatmeters to verify purity of gold jewellery Transparency In Gold Exchange Transparent exchange process; valuation and verification of purity in front of the customer After-sales Service & Staff Training Staff training to drive customer satisfaction and win repeat business K A L Y A N J E W E L L E R S I N D I A L I M I T E D 12 Presence A True Pan-India Player With Expansive Geographical Presence Pan-India Presence Karnataka Bengaluru – Dickenson Road Bengaluru – Jayanagar Bengaluru – Koramangala Bengaluru – Malleswaram Bengaluru – Marathahalli Bengaluru – Phoenix Mall Bengaluru - Lulu Ma
Grassroots Network
Facilitator of the neighborhood jeweller proposition in India • Grassroots outreach focused on marketing and customer engagement across urban, semi-urban and rural areas • Significant proportion of gold jewellery demand originates from rural, semi-urban markets where penetration of organised jewellery retail is low • “My Kalyan” centres provide marketing tool to address latent demand in some of these markets ACTIVITIES AND STRATEGIES IMPLEMENTED TO PROMOTE KALYAN BRAND Dedicated “My Kalyan” personnel for door-to-door and direct marketing efforts among local communities Showcase product catalogues Drive traffic to showrooms Purchase advance schemes enrollment Enrich customer database Relationship-building with players in wedding ecosystem 853 ‘My Kalyan“ centres (~7 centres per showroom) 10 mn Endeavored customer connect each year 17%+ Contribution to revenue from operations in India 2,828 Employees 32%+ Of enrolment to purchase advance schemes in India K A L Y A N J E W E L L E R S I N
Non-Executive Directors
Retail Industry Experience And Financial Sponsor Representation Mr. SALIL NAIR Non-Executive Director • ~23 years of experience in the retail industry • Former CEO of Shoppers Stop Mr. Anish Kumar Saraf Non-Executive Director • Highdell Nominee Director • Managing Director at Warburg Pincus, India
Independent Directors
Industry Experience & Expertise In Key Domains Mr. Agnihotra Dakshina Murty Chavali Independent Director • ~30 years of experience in the banking sector • Former Executive Director of Indian Overseas Bank and former Nominee Director of Bank of Baroda amongst others Ms. Kishori Jayendra Udeshi Independent Director • Several years of experience in policy and banking sectors • First woman Deputy Governor of RBI and Director of RBI to be nominated on Board of State Bank of India Mr. Mahalingam Ramaswamy Independent Director • ~35 years of experience in the banking sector • Former Managing Director of State Bank of Travancore Mr. Anil Sadasivan Nair Independent Director • ~19 years of experience in the field of advertising • Former CEO & Managing Partner of Law & Kenneth Saatchi & Saatchi Mr. T.S. Anantharaman Independent Director • Several years of experience in banking, teaching management and accounting • Former Chairman of The Catholic Syrian Bank K A L Y A N J E W E L L E R S I N D I A
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