J&KBANKNSE17 May 2022

The Jammu & Kashmir Bank Limited has informed the Exchange about Transcript of Analysts/Institutional Investor Meet/Con. Call

The Jammu & Kashmir Bank Limited

Jammu and Kashmir Bank Limited

Corporate Headquarters M A Road, Srinagar 190001 Kashmir, India CIN: L65110JK1938SGC000048

T +91 (0)194 248 3775 F +91 (0)194 248 1928

W www.jkbank.com E board.sectt@jkbmail.com

Board Secretariat

Ref:-JKB/BS/F3652/2022/36 Date: 17th May, 2022

National Stock Exchange of India Ltd Exchange Plaza 5th Floor Plot No. C/1 G-Block Bandra Kurla Complex Bandra (E) Mumbai – 400 051 Symbol: J&KBANK

The BSE Limited Phiroze Jeejeebhoy Towers Dalal Street Mumbai – 400 001 Scrip Code:532209

SUB:- Transcript of Conference Call held on May 12, 2022

Dear Sirs,

In furtherance to our letter No. JKB/BS/F3652/2022/031 dated May 10, 2022 and pursuant to Regulation 30 and 46 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed herewith the transcript of the earnings call held on May 12, 2022 by the Bank in relation to the financial results of the Bank for the quarter and year ended March 31, 2022.

The Transcript / Audio of the Call can also be accessed on the Bank’s website at the following link:

https://www.jkbank.com/investor/analystInteraction/investorConferenceCalls.php

This is for your information and appropriate dissemination.

Thanking you

Yours faithfully

For Jammu and Kashmir Bank Limited

(Mohammad Shafi Mir) Company Secretary

“J&K Bank Q4 FY22 Earnings Conference Call”

May 12, 2022

MANAGEMENT: MR. BALDEV PRAKASH – MD & CEO, J&K BANK

MS. RAJNI SARAF – CFO, J&K BANK MR. ASHUTOSH SARIN – CREDIT HEAD, J&K BANK MR. ALTAF KIRA – HEAD (RISK), J&K BANK

MODERATOR: MR. RENISH BHUVA – ICICI SECURITIES LIMITED.

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Moderator:

Ladies and gentlemen, good day, and welcome to J&K Bank Q4 FY22 Earnings Conference

Call hosted by ICICI Securities.

J&K Bank May 12, 2022

As a reminder, all participant lines will be in the listen only mode, and there will be an

opportunity for you to ask questions after the presentation concludes. Should you need assistance

during the conference call, please signal an operator by pressing “*”and then “0” on your

touchtone telephone. Please note that this conference is being recorded. I now hand the

conference over to Mr. Renish Bhuva from ICICI Securities. Thank you, and over to you, sir.

Renish Bhuva:

Hi. Thanks, Inba. Hello, and good evening to everyone. Welcome to the J&K Bank Q4 FY22

Earnings Conference Call.

I would like to thank the management team for giving us the opportunity to host the Q4 FY22

Earnings Call. From the management team we have with us today, Mr. Baldev Prakash – MD

and CEO, and his entire top management team.

We’ll start the call with brief opening remarks on FY22 and Q4 FY22 numbers. And then new

MD and CEO will lay down his strategy. And then we'll open the floor for Q&A.

I will now hand over the call to Mr. Baldev sir for the opening remarks. Over to you, sir.

Baldev Prakash:

Thank you, Renish. And a very good afternoon and warm welcome to all the participants for the

investor brief of the J&K Bank for March 2022. Along with me, my CFO – Rajni Saraf;

Ashutosh Sarin – Credit Head; and Mr. Altaf Kira – Head of Risk are there.

As this is my first interaction with you after having assumed the role and responsibility as

Managing Director and CEO of the J&K Bank, I would like to briefly introduce myself at the

outset.

My name is Baldev Prakash. I'm a career Banker with over 3 decades of service in the largest

public sector Bank that is State Bank of India, where after joining as a Probationary Officer in

1991, I have had the experience of working in various roles including the Branch Head, Regional

Head, and the Module Head in GM Network. And before joining my duties here in J&K Bank,

I was discharging my duties as Chief General Manager of Digital and Transaction Banking at

SBI corporate office, Mumbai.

Now moving over to my current assignment as MD and CEO of J&K Bank that I assumed on

30th December ’21, I would like to share with you my preliminary understanding of the

institution, its unique characteristics, strengths, opportunities, and challenges. As I have to

present the findings of the diagnostics carried out by me since my joining the institution, my

vision and strategic plan to further capitalize on the strength, reinforce the financial soundness

while addressing the concerns, this presentation may take a little extra time, which may curtail

the time for question-and-answer session. I would request you’re a patient listening from you

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J&K Bank May 12, 2022

please. Backed by a rich legacy of over 8 decades, the Bank has carved out a special position for

itself in the financial landscape of J&K and Ladakh. The brand recognition and the recall of the

Bank in this geography is unparalleled, and is truly a household name, convincingly maintaining

the market leadership tag with over 65% of the market share. UT government ownership further

enhances the brand value and credibility of the Bank. J&K Bank has assumed strategic and

systemic importance for the UTs of J&K and Ladakh as the major provider of finance, especially

to agriculture and allied activities, and MSME to keep the wheels of economy turning and

helping entrepreneurs to realize their economic pursuits.

The Bank enjoys captive clientele of government employees and pensioners, who in addition to

maintaining their salary accounts with the Bank also significantly contribute to lucrative and

healthy personal finance segment as borrowers. Owing to the extensive outreach of the Bank

over the length and breadth of the twin UTs, it has been able to build an unmatched liability

franchise which continues to grow with every passing day, a CASA share ranking among the

best in industry and extremely stable retail deposit component confers a cost edge to the Bank,

which has all along been reflected in comparatively better NIMs, which could be further

leveraged in the competitive pricing of loans.

Designation as agency Bank for government Banking transactions of J&K and Ladakh and lead

Bank responsibilities in 12 of of the 20 districts of J&K also provides additional armory to the

Bank for maneuvering the tide to its advantage. The average household debt in J&K compares

favorably with the neighboring states being significantly lower than Himachal and Haryana or

national average thus offering ample opportunities for further financial deepening, especially in

the agriculture, high density farming, allied agriculture activities like dairy, sheep farming,

fisheries and apiculture, housing, tourism, infra, mini hydro and unconventional power projects,

etc. With low penetration of financial services, the area offers significant opportunities for other

financial services like insurance, assets & wealth management, depository services, broking, etc.

The Bank has adequate infrastructure and footprint across the geography to capitalize on these

opportunities. These growth avenues exist in the business-as-usual phenomenon in this

geography. However, going forward, there is expected to be a big add on effect as an outcome

of the ambitious initiatives of the J&K Government to attract sizeable domestic as well as foreign

investment in the sectors like real estate, horticulture, tourism, healthcare, and other

infrastructure.

The area which would require special focus is the NPA management where all the avenues for

effecting recovery shall have to be vigorously pursued to ensure worthwhile recovery and

unlocking of valuable capital.

The Bank has been recording abnormal SMA figures though the slippages from the portfolio has

been restricted. This area of concern also needs to be addressed directly through concerted

campaigns sensitizing the borrowers to maintain financial discipline and a better repayment

record, which would entail benefits like better rating and pricing, easy access to enhanced

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J&K Bank May 12, 2022

financing or add-on and complementary facilities, etc, while also putting in place the deterrents

for delinquencies.

Growing business in the rest of India geography and evolving strategies for making the outside

of J&K branches to adequately contribute to the bottom line of the Bank is on the top of our

agenda. We can replicate our success stories in agri lending and personal finance in J&K in

select markets in the rest of India and complement the business volumes by taking exposure to

small and mid-corporate good rated borrowers and public sector units.

Increasing share of non-fund business and augmenting our non-interest revenue streams is being

strategized and duly incorporated in our business plans, supplementing the revenue streams with

adequate tabs on the controllable expenditure shall result in improving efficiency of the

resources and finally, moderation of the cost to income ratio to the desired level. Here I would

like to state that the cost to income ratio of the Bank in J&K and Ladakh is in the lower 40s

while the drag is coming from the rest of India business which needs to be specifically addressed.

Capital adequacy is another area that we need to focus on. We are figuring at the lower end of

the spectrum when it comes to CRAR, especially common equity Tier 1. The Bank augmented

its capital by Rs. 1,100 crore during the financial year ‘22 by way of preferential allotment of

Rs. 500 crore to the promoters, Rs. 150 crore raised via ESPS, Rs. 93 crore via QIP and Rs. 360

crore as Tier 2 bonds. The response to the QIP was below the expected level, owing to the

geopolitical strife which dampened the market sentiment.

Now, I would like to briefly take you through the initiatives that have either been rolled out

during the quarter 4 of financial year ‘22 and the ones on the anvil for launch. The Board of

Directors has been reconstituted with induction of more independent directors having expertise

in finance, accountancy, information technology. Compliance with all the regulatory

prescriptions with regard to Board and Committees thereof is ensured including the chairing of

the Board meeting by an Independent Director, thus splitting off post of Chairman and Managing

Director has been achieved. Delegation of powers has been reviewed and the committee

approach for taking material decisions has been adopted in line with industry best practices.

Succession planning of the top management level is currently underway to ensure desired

focused attention and oversight of all the verticals and business lines for achievement of the

corporate objectives in each and every segment while avoiding any conflict of interest. We have

also placed President level functionaries to oversee and drive credit and business operations

while maintaining proximity with the operating levels at regional levels for rest of India and

Jammu region. We have also operationalized 3 clusters offices in rest of India in Lucknow,

Mohali, and Bangalore for driving business growth at these centers.

We also conducted a strategic conclave to identify the potential future leader and to evolve

strategies through collective thinking for addressing the areas of concern. The annual business

plan for financial year ’22 - ‘23 was formulated well before the start of the financial year and

promptly communicated to the operating levels to ensure a head start. We have reviewed the

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J&K Bank May 12, 2022

business model in the rest of India and have put in a plan seeking to leverage the network

efficiently while aiming to gain traction in business growth, more sweating for increased

productivity with improved profitability. While the majority of the branches in rest of India shall

focus on Retail, MSME and FOREX business while some designated corporate business units

would focus on increasing volumes through good rated small and mid-size corporates and PSUs.

The strategy has already started yielding results as for the first time after a number of consecutive

quarters of degrowth, the rest of India credit portfolio has grown by over 6% on a Q-on-Q basis

during Q4 of financial year ’22. A process of monthly business and recovery reviews has been

institutionalized to ensure that the growth momentum is consistently maintained every day,

every week, every month, and every quarter. We have rolled out 2 special OTS schemes targeting

NPA accounts of up to Rs. 15 lakh and 15 lakh to 5 crore, respectively. The response so far has

been very good and we are expecting to resolve NPAs amounting to over Rs. 200 crore under

these schemes during the current quarter. In addition, we have redoubled our efforts to pursue

recovery of NPAs vigorously. By employing all available avenues, we are targeting to bring

down gross NPA of the Bank to around 6% level by the end of the year.

Friends, our treasury operations which had been shifted to Srinagar on experimentation basis has

been relocated at the commercial hub, Mumbai to reinstall market connect, vibrancy and profit

center orientation.

The fresh capital infusion during the financial year supplemented by ploughing back of the profit

has resulted in capital buffers improving to 180 basis points over the regulatory minimum.

However, we are looking forward to further augment the capital base during the current financial

year maybe after putting in a couple of good quarterly results which shall improve the pricing

and attractiveness of the Bank stock. The J&K UT government has earmarked Rs. 200 crore in

the annual 2023 budget for infusion of further capital in the Bank. However, instead of increasing

the promoter stake, we would like to increase the public holding.

On the IT and digital front, we are on the cusp of completing rollover to advanced core Banking

solution, Finacle 10, total centralization and automation of account opening and loan processing,

loan appraisal for all personal loans, full automation of EWS framework while we have already

migrated to an advanced version of mPAY, which is our mobile payment app. Automatic

auditing, upgrading of MIS with real time dashboards as part of a decision support system and

improved internal control to name a few. We are targeting to achieve a digital to total transaction

ratio of 85% to 90% by the year end, thereby gaining higher operational excellence, reducing

costs to serve, and releasing more resources for marketing assignments.

We also took some tough calls during the last quarter to reduce the stress in the balance sheet

and also on the profit and loss to pave way for a better and sustained performance going forward.

For classification of NPAs, we recognized even the non-financial infirmities like pending stock

statement submission, audited financials that cause delay in renewal of such loans, though not

being 90 days past to on financial obligations. Earlier during the financial year, the Board of the

Page 5 of 10

J&K Bank May 12, 2022

Bank had approved creating a corpus aggregating to Rs. 319.36 crore on voluntary basis for

pension liabilities on account of medical allowance and variable pay though this was not

mandated under AS15. The board had approved funding this corpus over a period of 5 years

starting from financial year 21-22. The Bank had made contributions of Rs. 48 crore toward this

fund during the first 3 quarters of financial year ‘22. We took a call to fully fund the corpus

during this year itself, thus providing the remainder of Rs. 271 crore fully during the quarter 4

so that we are not precluded from declaration of dividends in the financial year ‘23 and beyond,

when we are envisaging better results and resumption of dividend payments to our shareholders.

Coinciding with the reformative business processes initiated within the Bank, we are witnessing

some positive changes in the overall business environment. The pandemic is ebbing. Economic

activity is gaining traction. J&K UT is receiving a huge number of tourists and a good season

seems to be in offing - overall a promising start for the financial year 2023.

My focus during the first few months at the helm of this Bank was on revamping the structure,

the business model, growth strategies and firmly put in place a framework that can lead this

institution to truly realizing its potential by capitalizing on its unique attributes and core

competencies.

I will now briefly run through the financial numbers of the Bank in Q4 and financial year ended

March 22:

The Bank has clocked a YoY growth of 6% in deposits and 5% in advances. The growth in Q4

has been promising with deposits growing at 5% Q on Q and advances 3% Q on Q. The demand

deposits have grown at an impressive rate of 14% during the quarter 4, but the highlight is the

6% Q on Q growth in the loan book and rest of India after witnessing countless consecutive

quarters of degrowth.

Our CASA at 56.56% is among the best in the industry, which lends us a cost edge as our cost

of deposit is 3.65% for the year. Despite providing for some exceptional items, as I mentioned

earlier, we have been able to register Rs. 500 crore plus profit figures for the financial year

delivering a 16% YoY growth after 7 years of muted profitability. Our NIM remained stable and

at a healthy level of 3.5%.

On the asset quality, we have improved our gross NPA to 8.67% that is 100 basis points down

from the previous year. Likewise, there has been improvement in net NPA from 2.95% in ‘21 to

2.49% as on March 22, and the provision coverage ratio from 81.97% to the current level at

84.26%. And capital adequacy has also improved by 103 basis points over last year to 13.23%

providing a headroom for the growth.

Anticipating improvement in the operating environment, our guidance for the year ‘22- ‘23 will

be deposit growth of about 12% to 15%, advances growth of about 15% with J&K UT growing

at about 20%. Net recovery is in the range of Rs. 1,000 crore, credit cost of below 1%.

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J&K Bank May 12, 2022

We acknowledge your support and trust and we expect it to continue in the coming days. I'm

looking forward to more interactions with the analysts and investors in the days to come. We are

also contemplating to host an investor and analyst meet during the second or third quarter

wherein we would like you to personally feel and observe the business environment in our home

turf to gauge the systemic relevance of the Bank for the twin UTs of J&K and Ladakh which in

turn confers on it a value proposition which needs to be acknowledged and unlocked.

We can take some questions regarding the strategic plan as I have will presented.

For any queries regarding the numbers, you can always contact our investor relation department,

and we shall be glad to respond to it. We always look forward to your guidance and advice for

improving our working. Thank you so much.

Moderator:

Thank you very much, sir. Ladies and gentlemen, we will now begin the question-and-answer

session. We'll take the first question from the line of Renish Bhuva from ICICI Securities. Please

go ahead.

Renish Bhuva:

So, there's just a couple of things, okay. So, one is that we all are aware about our full liability

franchise in J&K. But when it comes to the asset side, we have our own learning curve on the

asset side. So, briefly, if you can throw some light, let's say, on the asset side which product will

be your focus product going ahead and which geographies you will target to grow that product,

sir?

Baldev Prakash:

Good question. Renish, actually, all the segments like agriculture, retail as well as MSME will

be on our focus and the stages we have decided that already we have with Phone Pe Loan which

is a digital loan for the employees of department only of J&K government. So, now, the Phone

Pe Loan facility that a digital loan has been rolled out to all the government departments and

going forward in a month or so, we will be rolling out to all corporates of the J&K government.

So, that is one and then going forward, we will be approaching the Ladakh UT also so that the

employees of that UT also are covered under this scheme. And the effort is that all the retail

loans are done through digital mode only. And we are going forward, we are now very

aggressively working for the AMTs, advances monitoring team because as of now, as you know,

that the assets in the MSMEs are basically spread out and the credit risk is spread out across

geographies. So, from 1st of June, all the teams will be specialized teams will be headed by the

relationship manager and the team will be owning a number of accounts of 30 to 35, and it will

be supported by the Credit Support Officer. So, these teams will be exclusively responsible for

maintenance, growth, and audit related issues of the MSME, which will give us definitely edge

and it will further improve the quality of our portfolio.

Renish Bhuva:

And sir, any growth numbers would you like to guide for.

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J&K Bank May 12, 2022

Baldev Prakash:

As I've already told, we are looking for around 12% to 15% growth as far as the deposits is

concerned, and we are looking for around 15% of growth in advances during the current year

and in the J&K UT, we are expecting a growth of 20% in advances.

Renish Bhuva:

And just the last question from my side on the margin. So, we already entered the rising interest

cycle. So, looking at your asset mix and your deposit profile, how should the margin trajectory

going ahead, I mean do you foresee a margin expansion or, let's say, margin will remain static

at around current level, sir.

Baldev Prakash:

So, Renish, what we are thinking is that our NIM should be in this range only because our CASA

portfolio is quite strong and we are confident that this will be maintained at around 56%, 57%

level, and the credit growth which is expected mainly in the retail segment and agriculture

segment. So, we are confident that it will be maintained in the similar range.

Renish Bhuva:

So, our SA rate is linked to the benchmark rate or how is it sir?

Baldev Prakash:

It is both, it’s external also as well as MCLR also. I think around 40% is external and 60% is

MCLR.

Renish Bhuva:

So, I’m saying SA rate, not the asset book.

Baldev Prakash:

Pardon. Renish, you have to repeat.

Renish Bhuva:

So, this saving rates are linked to the repo rate or it is the fixed rate pool.

Baldev Prakash:

The saving rate as of now is fixed, and then with respect to RLR, that’s linked to the repo rate,

repo linked lending rate, that’s the external benchmark rate. Our Risk Head is responding to this

question, Renish.

Altaf Kira:

So, if we look at it with respect to the margins, I think the margins are settling as sir

rightly said, because due to the hardening of the interest rates there, because of our rate sensitive

assets are at higher end. So, it will give some benefit of that and going forward, the margins will

be higher than this.

Moderator:

We'll take our next question from the line of Gaurav from Bowhead India. Please go ahead.

Gaurav:

I think it's a long time that we have had a stable CEO at the helm. So, I’m sure that with your

presence we achieve the numbers which we had all been waiting for the last 5, 6 years. Sir, with

that, what about your capital raising plan, if you can highlight, so since we are already low on

the CET1, what are our plans on the equity?

Baldev Prakash:

As I have covered in my opening remarks, so last year it is around Rs. 1,100 crore, Rs. 1,103

crore of the capital, and the same effort will continue this year also. Government of J&K is

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J&K Bank May 12, 2022

expected to provide around Rs. 200 crore which they have already budgeted and once after a

quarter or so, we are confident that our rating will be improving with the growth in the

profitability as well as in the business. So, we will be again reaching and going to the market for

raising capital in Tier 1 as well as in Tier 2.

Gaurav:

Sir, in terms of your operating profit, do you have any targets for FY23? Like for FY22, you

generated Rs. 1,369 crore of operating profit. Do you have any target for FY23?

Baldev Prakash:

So, this year actually Gaurav, our operating profit has been impacted because of this provision

which was amortize for 5 years, but we have covered it in this year itself. So, that is amount of

around Rs. 270 crore.

Gaurav:

Sir, that is anyways part of the exceptional items, right? It is not the operating profit. The

operating profit which I am referring to Rs. 1,370 crore odd, that is excluding the exceptional

item of Rs. 270 crore.

Baldev Prakash:

That has affected this quarter’s operating profit. So, going forward, we are confident of achieving

appropriate profit of – so we are expecting Gaurav a 25% growth excluding this one-time item

from this year.

Gaurav:

And sir, you mentioned 1% for FY23. Sir, can you hint at the absolute number since there is

some confusion, some Banks leave it on assets, some Banks leave it on advances. What does,

sir 1% translate to in terms of absolute number?

Baldev Prakash:

I'm sorry, Gaurav, please. Can you repeat? I’m not able to hear correctly.

Gaurav:

Sir, in your credit cost, you gave a guidance that for 1% credit cost for FY23. I wanted to check

the absolute number here, that 1% translates to what kind of absolute number for credit cost with

the provision line item in your P&L.

Management:

Actually, Gaurav, the ageing requirement for the year ’23, it is below Rs. 500 crore. Usually, we

have made additional provisions for a number of accounts for the current year also. So, their

liability will be less than Rs. 500 crore. So, actually the credit cost will be below 1%. Though

we have given a conservative figure of 1%, it will be much below that figure.

Gaurav:

So, 1% wouldn't mean what, Rs. 500 crore.

Management:

Less than Rs. 500 crore.

Gaurav:

And sir, in terms of your employee cost, on a full year basis, that has gone by % around 18%.

So, for FY23, how do you see that line item?

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J&K Bank May 12, 2022

Baldev Prakash:

Actually, Gaurav, that is a matter of concern for us actually because we are among the high cost

to income ratio, mainly contributed by employee costs. So, one is that that that productivity of

the employees, as we have covered that marketing teams will be now strengthened and rolled

out in all the zones of the Bank. And the productivity and profitability of the employees will be

in focus, number one. Number two, the areas which I think need more focus is the increase of

income, non-interest income as well as other income of the Bank, that will also improve the cost

to income ratio. And plus wherever that income leakages are there in the form of commitment

charges or processing charges, etc, that will be blocked proactively.

Gaurav:

And sir, lastly, what's the modified duration for our investment book?

Baldev Prakash:

Just a moment. I’ll let my -- Risk Head will be responding this. Just a moment please.

Altaf Kira:

Our AFS portfolio is very small as on date, most of the securities in AFS are short dated, that is

the CDs mostly and the T bills. So, actually, those won't have much of an impact there. The

maturity over there is less than 1 year. And definitely the modified duration is far below 1. So,

those won’t actually have the impact of this hardening of interest rate with much effect there,

because actually, these discounted papers and very short-term papers. In fact, AFS group is

purely consisting of these securities as on date. We were actually anticipating there will be some

north way movement of the interest rates, the interest rates were actually bottoming out. So, we

were not taking any positions. We were not building our HTM book over the last 1 or 2 years

actually. That is why the yields from our investment group were also a bit low, because we were

actually going with the short term investments only, and Treps lending and other lending. So, as

you see, we were actually anticipating the rates to go up and then there would have been erosion

of value. Now, we have started building this HTM book also with high coupon securities with

better yield. So, over this period the yields will also improve. We had a lot of surplus, and the

surplus now being deployed, at better rates, we’ll see a better return and the interest income will

definitely improve over this year.

Moderator:

Thank you. I would now like to hand the conference back to the management of J&K Bank for

closing comments. Over to you, sir.

Baldev Prakash:

Thank you, ma'am. And as I have stated already in my opening remarks, the Bank is on the

growth trajectory now. And whatever the stress was there in the loan book has already been

booked and we are well capitalized also as compared to the last year. Of course, that effort will

continue. And the provision coverage ratio is quite healthy. And so that Bank is bound to achieve

new heights during this year. So, I request all support from all our stakeholders. Thank you very

much.

Moderator:

Thank you. On behalf of ICICI Securities that concludes this conference. Thank you for joining

us and you may now disconnect your lines.

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