Sbi Cards And Payment Services Limited has informed the Exchange about Investor Presentation
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January 25, 2024
The BSE Limited Corporate Relationship Department Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001
The National Stock Exchange of India Limited Exchange Plaza, C-1, Block G, Bandra-Kurla Complex. Bandra (E), Mumbai - 400 051
SCRIP CODE: 543066
SYMBOL: SBICARD
SECURITY: Equity Shares/Debentures
SECURITY: Equity Shares
Dear Sirs,
Re: Disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure Copy of Presentation made for
Requirements) Regulations, 2015 Analysts/Investors on Financial Results
In compliance with the provisions of Regulation 30 read with Schedule III Part A of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we enclose herewith a copy of presentation made for Analysts/Investors on Financial Results of the Company for the quarter and the nine months ended December 31, 2023.
Kindly take the same on record.
Thanking you,
Yours faithfully,
For SBI Cards and Payment Services Limited
Payal Mittal Chhabra Company Secretary & Compliance Officer Date and Time of event: - January 25, 2024 at 5.24 P.M.
Encl:.aa
SBI Cards and Payment Services Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurugram - 122002, Haryana, India
Tel: 0124-4589803 Email: customercare@sbicard.com Website: sbicard.com
Registered Office: Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower, E 1,2,3, Netaji Subhash Place, Wazirpur, New Delhi - 110034 CIN - L65999DL 1998PLC093849
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INVESTOR PRESENTATION
Q4 – FY 2023-24 Q3 – FY24
INDEX
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1
2
3
4
5
6
7
8
Key Highlights
Portfolio Growth
Financial Update
Asset Quality
Borrowings & Capital Adequacy
ESG
Shareholders Summary
Annexures
2
Key Highlights
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3
Key Highlights for Q3 FY24
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Healthy portfolio growth driven by festive campaigns
s s s s e e n n i i s s u u B B
s s e e m m u u o o V V
l l
New A/cs
10.96 lacs 33% YoY 4% QoQ
CIF
1.85 Cr 16% YoY 3% QoQ
Spends
₹ 37,730 Cr+ ₹ 96,860 Cr Receivables 41% YoY 41% YoY 22% QoQ
Receivables
₹ 48,850 Cr
26% YoY 8% QoQ
t i l i
y t i l i
b a t i f o r P
b a t i f o r P
y
PAT
₹ 549 Cr 8% YoY 9% QoQ
Cost to Income
59.9% 191 bps YoY 284 bps QoQ
ROAA
4.1% 67 bps YoY 76 bps QoQ
ROAE
19.2% 279 bps YoY 309 bps QoQ
e c n a a B
l
t e e h S
GNPA
2.64%
43 bps YoY 21 bps QoQ
NNPA
0.96% 16 bps YoY 8 bps QoQ
CAR
18.4% 491 bps YoY 489 bps QoQ
LCR
91% (Stat. Req. 85%)
4
Portfolio Growth
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5
Key Business Metrics
New Accounts (Lacs)
16.34
13.71
10.97
11.42
10.96
33% YOY 4% QOQ
,,,-
Cards-in-force (Cr)
. ', •
16% YOY 3% QOQ
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Receivables (₹ Cr)
26% YOY 8% QOQ
48,850
Q3 FY23
Q4 FY23
Q1 FY24
Q2 FY24
Q3 FY24
---------------------------------------------------------- Retail Spends (₹ Cr) ;-------------------------------------------------- . ------, ✓ I ~ I
35% YOY 20% QOQ
;
'
-
A 73,519
54,562
55,520
58,347
61,446
T
T
Q3 FY23
Q4 FY23
Q1 FY24 ---------------------------------------------------------- Corporate Spends (₹ Cr) ----------------------------------------------------------
Q2 FY24
Q3 FY24
I I
' '
I I
' '
✓; I
64% YOY 32% QOQ
•
A 23,341
14,273
16,166
15,565
17,718
, __________________________________________________________ ; Q1 FY24
Q3 FY23
Q4 FY23
Q2 FY24
Q3 FY24
T
I I I I I I '
I I I I I I ✓
'
I ✓
;
' \
1.79
1.85
45,078
38,626
1.59
Dec'22
'---------------------------~
✓
Sep'23
Dec'23
Dec'22
Sep'23 '-------------------------------'
Dec'23
Key Insights:
▪ New accounts stable at ~11 lacs
▪
Improved spend growth in both Retail & Corporate spends (~ 23% of overall spends)
I / ✓
▪ Receivables growth with stable IBNEA @ ~62%
6
Portfolio Growth
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.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •••••♦
♦•••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •••••♦•
..
.
.
30 day Retail spend active rate %
38,626
40,722
43,271
Spend per Card (₹ ‘000)
179
176
173
180
142
T
136
137
140
213
162
Q3 FY23
Q4 FY23
Q1 FY24
Q2 FY24
Q3 FY24
■
Ret+Corp
■
Ret
51%
50%
50%
50%
52%
T
T
T
T
Q3 FY23
Q4 FY23
Q1 FY24
Q2 FY24
Q3 FY24
. ~ .......................................................................................................
~
Receivable per Card (₹)
24,318
24,293
24,949
25,220
26,438
T
T
T
T
Q3 FY23
Q4 FY23
Q1 FY24
Q2 FY24
Q3 FY24
Receivables(₹ Cr)/Mix %
61%
37%
24%
39%
37%
24%
39%
38%
24%
38%
62%
38%
24%
38%
45,078 Interest Earning Receivables
48,850
,, ,,
11 11 11 11 \ I
62%
38%
23%
38%
Q3 FY23
Q4 FY23
Q1 FY24
Q2 FY24
Q3 FY24
. . Revolver •······· ........................................................................................... ·······
Transactor
EMI
■
■
■
Continued momentum on spends and receivables growth
7
Retail Spends Insights
Online Spend %
52%
54%
57%
57%
44%
FY20
FY21
FY22
FY23
9M FY24
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Spends Categories
Total Spends
% Growth^ POS Spends Online Spends
Category 1 Departmental Stores, Health, Utilities, Rental, Education & Direct Marketing
Category 2 Consumer durables, Furnishing & Hardware, Apparel & Jewelry
Category 3 Travel Agents, Hotels, Airline, Railways, Entertainment & Restaurant
34%
4%
21%
22%
38%
24%
23%
13%
30%
^ 9M FY24 Over 9M FY23 | Category analysis excludes Fuel & Automotive Service category.
UPI Spend Insights
23%
D
UPI penetration*
~ Rs.880
D
Average Ticket Size
Rs.12.5K
D
Average UPI Spends/Account/month
*Active UPI users on Rupay Card Base as of Dec’23
Top 5 Categories for UPI Spends : Depart. Stores & Grocery | Utilities | Fuel | Restaurants | Apparel
8
Financial Update
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Key Financials
Revenue from operations ,.,,,.----------------------------
I
3,912
4,087
3,507
3,762
I I I I I I \ I '-----------------------------------------------------------✓ Interest Cost
Q3 FY24
Q2 FY24
Q3 FY23
Q1 FY24
Q4 FY23
T
T
,,----------------------
----
464
507
571
605
',
A A
50% YOY 15% QOQ
695
r
I
Q3 FY23
Q4 FY23
----------------------------------------------------------- ' Operating Cost
Q2 FY24
Q3 FY24
Q1 FY24
,✓---------------------
1,974
1,980
1,960
2,066
T
T
T
T
2,426
A A
23% YOY 17% QOQ
Q3 FY23
Q4 FY23
' ----------------------------------------------------------- Credit Cost
Q2 FY24
Q3 FY24
Q1 FY24
,✓------------------------------
- - - -
-
533
630
719
742
883
A A
66% YOY 19% QOQ
T
Q3 FY23
Q4 FY23
Q1 FY24
Q2 FY24
Q3 FY24
' -----------------------------------------------------------
All figures are in ₹ Cr
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8% YOY 9% QOQ
1,662
5% YOY
1,745
A A
32% YOY 13% QOQ
', :
4,622
PAT Trend
509
603
549
/
;
... ,.
I I I I
;
'
\ I I I I
I I
;
Q3 FY23
Q2 FY24 '----------------------------------- Key Insights:
Q3FY24
9M FY23
9M FY24
▪ Revenue growth driven by impressive spends and receivables
growth
▪ NIM is stable despite higher COF @ 7.6%
▪ Cost to income is higher due to increased cashback costs during
Festive quarter.
▪ Gross credit cost stays elevated at 7.5%
10
P&L Summary
Q3 FY24 Q2 FY24
QoQ
Total Income
-Revenue from Operations
-Interest Income
-Fees & Other Revenue
-Other Income
Interest Cost
Operating Cost
4,742
4,622
2,082
2,539
120
695
4,221
4,087
1,902
2,186
134
605
2,426
2,066
Earning Before Credit Cost
1,620
1,551
Impairment on Financial Instruments
PBT
883
738
742
809
12%
13%
10%
16%
-11%
15%
17%
4%
19%
-9%
YoY
30%
32%
29%
34%
-20%
50%
23%
33%
66%
8%
9M FY24
13,009
12,621
5,788
6,832
388
1,871
6,451
4,687
2,343
2,344
YoY
25%
27%
29%
26%
-17%
64%
18%
25%
53%
5%
549
603
8%
-9%
COF
Yield
1,745
17.2% 16.8%
PAT Key Metrics r--------------------------------------------~
I I I I I I I I I I I I I I I I I I I _____________________________________________ J
Gross Credit Cost
59.9% 57.1%
11.3% 11.3%
Cost to Income%
-101 bps
-135 bps
-191 bps
127 bps
284 bps
155 bps
193 bps
124 bps
-67 bps
-25 bps
-76 bps
-99 bps
31 bps
82 bps
44 bps
49 bps
79 bps
57.9%
11.3%
16.9%
0 bps
4.7%
7.2%
7.0%
4.1%
4.9%
7.6%
7.1%
7.5%
6.7%
ROA
NIM
5%
All figures are in ₹ Cr
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Revenue from operations(₹ Cr) (Composition Mix %)
3,507
4,087
4,622
7% 19%
28%
46%
7%
21%
26%
47%
6% 20%
29%
45%
Q3 FY23
Q2 FY24
Q3 FY24
■
Interest Income
■
Spend Based
■
Instance Based & Others
■
Subscription Based
11
Asset Quality
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Asset Quality
Q3 FY24 Q2 FY24
QoQ
YoY
9M FY24
YoY
Gross Credit Cost *
-Gross Write off
-Provision
Recoveries
882
717
164
742
678
64
19%
6%
66%
46%
157%
287%
2,342
2,017
325
53%
50%
82%
(118)
(132)
-10%
-11%
(366)
-12%
Net Credit Cost
764
610
25%
91%
1,976
78%
r----------------r------------------------,
7.5%
6.7%
79 bps
193 bps
Gross Credit Cost %
r----------, I
124 bps
7.0%
I
I I I I
6.5%
5.5%
98 bps
231 bps
5.9%
172 bps
64.1%
64.1%
3 bps
-13 bps
64.1%
-13 bps
All figures are in ₹ Cr
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Receivables (₹ Cr) (Composition Mix %)
38,626
45,078
48,850
2% 6%
92%
2% 6%
92%
3% 6%
92%
Q3 FY23
■
Stage 1
Q2 FY24 Stage 2 ■
Q3 FY24 Stage 3
■
Provision(₹ Cr) (% of NEA)
1,273
1,521
1,686
3.5%
3.4%
8 bps
16 bps
3.5%
16 bps
64.2%
64.1%
64.1%
2.64%
2.43%
21 bps
43 bps
2.64%
43 bps
0.96%
0.89%
8 bps
16 bps
0.96%
16 bps
4.9% 1.7%
4.7% 1.7%
4.7% 1.6%
Q3 FY23
Q2 FY24
Q3 FY24
■
Stage 1
■
Stage 2
■
Stage 3
13
* Excludes impairment on other financial assets
I I I I
Net Credit Cost %
PCR %
ECL %
GNPA %
NNPA %
Portfolio Insights
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········· ............................................................................................................................................................................................................................... ······· . .. ..
,
21%
Age Profile
By City Tier
33%
22%
28%
~
~
. . . ~ . . . •
New Accounts
Salaried Category
44%
49%
33%
~ ~
. . / . . . . •
i
g n c r u o S w e N
4 2 Y F 3 Q r o F
51%
24%
47%
32%
18%
■
Govt/PSU Salaried 62%; Self employed 38%
Cat A
■
■
Cat B
■
Under 30
■
31-45
■
>45
■
Tier 1
0.97
38%
0.79
25%
0.69 35%
1.21
21%
1.08
-
16%
■
Tier 2
■
Tier 3
■
Others
•.
~ . . . ' ' / ••·········· ............................................................................................................................................................................................................................... ·······•••
Indexed 30+ delinquency
Open Market
Govt/PSU
Under 30
Others
31-45
Tier 3
Tier 1
Tier 2
Cat A
Cat B
1.12
0.98
>45
SBI
■
■
■
■
■
■
■
■
■
■
■
■
. . : .. :
/
14
27%
22%
-
54%
1.01
-
24%
1.02
38%
0.97
-
-
■
SBI
■
Open Market
1.07
58%
3 2 c e D
t s 1 3
42%
0.81
e c r o F
- n
i
- s d r a C
n o s A
Borrowings & Capital Adequacy
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Borrowings & Capital Adequacy
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I I I
Borrowings Mix ,-----------------------------------------------------------, ' \
9%
13%
12%
12%
3%
Capital Adequacy
30% 2%
65%
26%
65%
24%
63%
23%
65%
19%
69%
CAR
23.3%
Tier 1
20.6%
23.1%
22.9%
20.4%
r
20.3%
r
23.3%
20.8%
18.4%
16.3%
I Q1 FY24 I NCD ', __________________ ■ ______ ■ ___ · ---- ■ -------------------------'
Q3 FY24
Q2 FY24
Q3 FY23
Q4 FY23
WCDL
CP
TL
I
Q1 FY24 , ____________________________________________________________ ; '
Q3 FY23
Q3 FY24
Q4 FY23
Q2 FY24
/
COF Trend
6.4%
6.3%
- - - - .
6.8%
6.7%
LCR
7.1%
7.1%
7.2%
7.1%
7.3%
7.6%
85%
86%
86%
85%
70%
70%
70%
70%
r
r
r
-- -
91%
85%
•
I \
Q4 FY23
Q3 FY23
Q2 FY24
COF % ~ -
Weighted Daily Average COF %
Q1 FY24 ,, ___________________________________________________________ , . ; ,. .... I I I I I
Credit Ratings ▪ , ________________________________________ ,. ▪ '
Short Term : A1+ by CRISIL & ICRA Long Term : AAA/Stable by CRISIL & ICRA CRISIL & ICRA
Q3 FY24
I
\ I I I I I
I I
Q3 FY23
Q2 FY24
Q4 FY23
Q1 FY24 ~ _.,_ , ___________________________________________________________ ; ', LCR % ,. I I I I I
• CRAR impacted by ~400 bps due to increase in risk weight by RBI • , ________________________________________ ,. '
Incremental bank borrowing higher by 25-30 bps
Stat. Requirement
Q3 FY24
I
,' ....
\ I I I I I
16
ESG
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ESG Update
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Environment
Social
Governance
r-------------------------- 6.2 Lac+ Trees Saved (From FY’18 to FY’24 (till Dec’23) Through paperless communication with customers
I 1 I I I I I I I I I I ___ ____________ __ __ __ ___ __ J I I
-
Golden Peacock National Award for Corporate Social Responsibility SBI Card won the above award in Financial Services Sector. This award is considered a global benchmark in corporate excellence.
I DSCI Excellence Award 2023 for ‘Best ~- \t l l ,, Security Practices’ SBI Card has been felicitated with the Data Security Council ~ ~ : : of India (DSCI) Excellence award 2023 for ‘Best Security L ____________________________________ J I I Practices in Non-Banking Financial Company category.
II'
I I
I I
I
Water Stewardship
New Programmes For Employees Welfare
Awareness Programmes
• 113 KL savings of domestic water achieved in our Chennai office last quarter with adoption of more responsible efficiency practices
• 11000+ Liters conserved in Q3, 2024 through STP Operationalization in SBI Card Chennai Office, prioritizing water recycling
Eco-Rejuvenation
• Revitalizing Kasan Lake in Manesar, Haryana through Rs.
5.5+Cr committed CSR funds using eco-friendly purification methods, solar-powered sewage treatment, and landscaping for enhanced aquatic life and environmental aesthetics. 900 million litre water recharge is expected every year from 2026.
• Webinars for employees on respiratory health,
• Mandatory Annual training on Prevention of Sexual
immunity boosting foods, financial planning and tax saving strategies
Harassment (POSH) for all employees
• Launched Physical OPDs for employees with expert
Psychologist and Dietitian in head office Gurgaon diets
•
Introduced ‘Sabbatical Leave’ option up to 1 year for employees on maternity leaves that may be availed post maternity leaves, providing time for holistic recovery & promote healthy parent child relationship
• Paternity & Adoption Leaves for male employees increased to 10 days along with providing greater flexibility to employee to avail these within 3 months of baby’s birth/adoption
• Familiarization Program session on Cyber Security (Including SBIC’s Policy) and The Digital Personal Data Protection Act, 2023 (“DPDP Act”) conducted for the Board of Directors.
• Awareness email campaign to promote ESG best
practices amongst top suppliers
18
Shareholders summary
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Shareholders Summary
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Shareholding Pattern, 31st December 2023
Top 20 Shareholders as on 31st December 2023
Insurance 5.11%
Others 1.12%
Resident Individuals 5.01%
MF 10.66%
FPI 9.35%
Promoter Group SBI & Subs. 68.75% (SBI – 68.64%)
S. No 1
State Bank Of India
Name of Shareholder
%
68.64
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Life Insurance Corporation Of India - P & Gs Fund
Life Insurance Corporation Of India
Icici Prudential Multi-Asset Fund
Mirae Asset Large Cap Fund
Government Pension Fund Global
Icici Prudential Elss Tax Saver Fund
Icici Prudential Value Discovery Fund
Mirae Asset Large & Midcap Fund
Mirae Asset Elss Tax Saver Fund
Nippon Life India Trustee Ltd-A/C Nippon India Large Cap Fund Vanguard Emerging Markets Stock Index Fund, A Series Of Vanguard International Equity Index Funds
Icici Prudential Life Insurance Company Limited
Vanguard Total International Stock Index Fund
Icici Prudential Large & Mid Cap Fund
Nippon Life India Trustee Ltd-A/C Nippon India Focused Equity Fund
Nippon Life India Trustee Ltd-A/C Nippon India Multi Cap Fund
Kuwait Investment Authority Fund 225
Mirae Asset Focused Fund
Icici Prudential India Opportunities Fund
2.78
1.82
0.96
0.65
0.59
0.56
0.55
0.54
0.46
0.43
0.42
0.42
0.41
0.40
0.40
0.37
0.36
0.36
0.34
20
Annexures
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JOI-IN 5MI'Jli
21
Balance Sheet
Description Assets Loans (Net of Provisions) Cash & Bank Balances Investments All other Financial Assets Total Financial Assets PP&E, Intangible & Right of use assets Current & Deferred Tax All other non-financial Assets Total non-financial Assets Total Assets
Liabilities and equity
Equity Share Capital Other Equity Total Equity Borrowings All other financial liabilities Total financial liabilities Provisions Other non-financial liabilities Total non-financial liabilities Total liabilities and equity
Mar’23
Dec’23
39,361 1,354 2,140 559 43,414 574 252 1,306 2,132 45,546
946 8,884 9,830 31,110 3,091 34,201 638 876 1,514 45,546
47,164 2,396 3,118 665 53,342 565 373 1,296 2,234 55,576
951 10,702 11,653 38,009 4,265 42,274 667 982 1,649 55,576
All figures are in ₹ Cr
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Profit & Loss
All figures are in ₹ Cr
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P&L
Q3 FY23 Q2 FY24
Interest Income Fees and commission income Sale of Services Business development incentive income Insurance commission income Total Revenue from operations Total Other Income Total Income/Revenue
Finance costs Fees and commission expense Net loss on fair value changes
Impairment on Financial Instruments Employee benefits & Expenses
Depreciation, amortisation & impairment Operating & Other expenses
Total expenses Profit before tax Profit after tax
1,609 1,670 47 181 1 3,507 149 3,656 464 349
- 533 142
41 1,442 2,972 684 509
1,902 1,974 42 169 1 4,087 134 4,221 605 441 0 742 148
47 1,430 3,412 809 603
I I
,-------, I Q3 FY24 2,082 2,293 45 201 1 4,622 120 4,742 695 552 - 883 144
51 1,679 4,004 738 549 ..... ______ ,,
I
\
9M FY23 4,481 4,818 120 482 2 9,905 468 10,372 1,140 969
- 1,529 410
119 3,974 8,141 2,231 1,662
9M FY24 5,788 6,165 126 539 2 12,621 388 13,009 1,871 1,385
-
2,343 437
145 4,483 10,665 2,344 1,745
23
Explaining Returns
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Q3 FY24 Q2 FY24
QoQ
YoY
9M FY24
YoY
Interest Income
15.7%
15.5%
25 bps
51 bps
15.5%
17 bps
Fees and other Income
19.2%
17.8% 138 bps
108 bps
18.3% -37 bps
Recoveries
Total Revenue
Finance Costs
0.9%
1.1%
-18 bps
-37 bps
1.0%
-45 bps
35.8%
34.4% 145 bps
122 bps
34.8% -65 bps
5.3%
4.9%
33 bps
86 bps
5.0%
111 bps
Operating Costs
18.3%
16.8% 151 bps
-36 bps
17.3% -144 bps
Earnings before Credit Costs
12.2%
12.6% -39 bps
72 bps
12.5% -31 bps
Credit Costs
6.7%
6.0%
63 bps
162 bps
6.3%
104 bps
PBT
Taxes
ROAA
Avg Assets/Avg Equity
5.6%
6.6% -102 bps
-90 bps
6.3% -135 bps
1.4%
4.1%
4.6
1.7%
-26 bps
-23 bps
1.6%
-34 bps
4.9%
-76 bps
-67 bps
4.7% -101 bps
4.5
4.6
ROAE
19.2%
22.3% -309 bps
-279 bps
21.5% -396 bps
24
Structural Liquidity (ALM)
Assets Liability Maturity Profile – Dec’23
13,128
7,848
8,131
7,207
7,157
5,419
5,209
5,777
5,087
6,428
6,554
5,883
3,250
3,576
3,564
2,144
I
8-14 D
15-30/31 D
1-2M
2-3M
3-6M
6-12 M
1y-3y
•
Inflows
•
Outflows
866
1,472
·• I
3y-5y
>5 yr
8,971
3,483
1-7 D
Cumulative Mismatch
5.487
8,762
10,760
10,477
9.786
13,693
10,841
10,169
9,563
0
All figures are in ₹ Cr
OSBl card
MAKING LIFE SIMPLE
~------------------ ✓ Well Matched ALM ✓ ₹ 7,842 Cr (23%) of
sanctioned bank lines unutilized & available for draw down as of Dec’23
25
Product Brief
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MAKING LIFE SIMPLE
Super Premium
Core Cards
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IRCTC SBI Card Premier
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26
Shaurya Select SBI Card
Doctor’s SBI Card
Karnataka Bank SBI Card
Paytm SBI Card SELECT
Market Share
I OSBI Card
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MAKING LIFE SIMPLE
Dominant credit card player in India
CARDS IN FORCE
SPENDS
TRANSACTIONS
19.1%
18.7%
19.7%
18.9%
19.4%
19.2%
18.2%
18.3%
19.7%
19.8%
18.2%
17.1%
FY21
FY22
FY23
FY24*
FY21
FY22
FY23
FY24*
FY21
FY22
FY23
FY24*
*As per RBI report available till December’23
27
Recent Developments
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MAKING LIFE SIMPLE
Festive Offers – Integrated Campaign
Launch of Reliance SBI Card
An integrated ATL campaign across Print, TV, OTT, & Digital Media was launched to promote our Festive Offers.
Print Ads ( Jacket Ads & Back Page Ads) were released in 3 phases across leading National and Regional English Dailies.
A humour-based ad film was also aired in prominent News Channels (English & Hindi) and during GECs prime-time programs like India’s Got Talent & Indian Idol.
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SBI Card partnered with Reliance Retail to launch ‘Reliance SBI Card’.
The lifestyle-focused co-branded credit card has two variants - Reliance SBI Card and Reliance SBI Card PRIME, each meticulously designed to bring varied rewards and lifestyle perks for distinct consumer needs.
The card enables cardholders to unlock rewards and benefits while transacting at Reliance Retail’s extensive and diverse ecosystem.
Fraud Awareness Campaign
‘Superbrand’ Recognition for SBI Card
Launched a Fraud Awareness Campaign across fraud- affected towns / cities in West Bengal through Print Ad, Radio & Social Media (through Facebook – Pin Code based targeting).
All communication assets were delivered in vernacular (Bengali) for better comprehension and connect with the targeted segments.
SBI Card recognised as ‘Superbrand’ for the year 2023 in the credit card category for the 2nd consecutive time.
As per People’s survey in 2023, administered by Superbrands India, SBI Card emerged as the top brand within the credit card category.
28
Fostering Positive Impact | Corporate Social Responsibility-Q3’FY24
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MAKING LIFE SIMPLE
Ration Kits Distribution in Flood Affected Districts of Chennai by SBI Card Employees
L--------------------------------------------------------------------------------------------------------------------
Early Cancer Detection and Awareness Camp in Ferozepur, Punjab
29
Key Metrics- (Quarterly/Monthly Basis Averages)
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MAKING LIFE SIMPLE
Quarterly Average
Monthly Average
Key Metrics Q3-FY23 Q4-FY23 Q1-FY24 Q2-FY24 Q3-FY24 Q3-FY23 Q4-FY23 Q1-FY24 Q2-FY24 Q3-FY24
Yield
16.4% 16.7% 16.9% 16.8% 17.2% 16.3% 16.6% 16.8% 16.7% 16.6%
COF
NIM
GCL
ROAA
ROAE
6.3%
6.7%
7.1%
7.1%
7.6%
6.3%
6.7%
7.0%
7.1%
7.3%
11.6% 11.5% 11.5% 11.3% 11.3% 11.5% 11.5% 11.4% 11.3% 11.0%
5.6%
4.8%
6.3%
5.4%
6.8%
5.1%
6.7%
4.9%
7.5%
4.1%
5.5%
4.8%
6.3%
5.5%
6.8%
5.0%
6.7%
4.9%
7.3%
4.0%
22.0% 24.6% 23.3% 22.3% 19.2% 22.1% 24.5% 23.3% 22.3% 19.3%
30
Glossary
Term
New Accounts
Card-in-force
Spends
Retail Spends
Corporate Spends
Receivables
Sum of all accounts opened in a reporting period.
Description
Sum of all credit cards issued by us, including suspended credit cards that may be reactivated in future, net of cancelled and deactivated credit cards.
Total Spends (retail and corporate) constitutes the aggregate notional amounts (POS/online) transacted by our cardholders in a reporting period.
Total retail spends constitutes the aggregate notional amounts (POS/online) transacted by our retail cardholders in a reporting period.
Total corporate spends constitutes the aggregate notional amounts (POS/online) transacted by our corporate entity cardholders in a reporting period.
Total credit card receivables outstanding from our cardholders at the end of the reporting period.
~ OSBl card
MAKING LIFE SIMPLE
Retail 30-day Active Rate
Constitutes the number of active accounts (with at least one retail transaction) over the total accounts in a month.
Market share – CIF
Market share of total cards outstanding is calculated by dividing our total cards outstanding by industry-wide total cards outstanding, as obtained from data published by RBI.
Market share – Spends
Market share of total card spends is calculated by dividing our total card spends by the industry-wide total card spends, as obtained from data published by RBI.,for the reporting period.
Averages
2-point averages for quarter, 3-point averages for half year, 4-point averages for 9 months, and 5-point averages for Annual calculations.
Spends per card
Spends per cards outstanding is calculated by dividing our total card spends by the average total cards outstanding for the period (annualized).
Receivables per card
Receivables per card outstanding is calculated as total NEA at the end of the reporting period divided by total cards at the end of the reporting period.
Yield %
COF %
NIM %
Calculated as interest income from cardholders divided by average receivables for the period (annualized).
Calculated as total finance costs for the period divided by average borrowings (including lease liabilities) for the period (annualized).
Calculated as interest income after subtracting finance cost from cardholders divided by average receivables for the period (annualized).
Gross Credit Cost %
Calculated as Gross Write off and provision on loan asset divided by average receivables for the period (annualized).
Cost to Income %
Calculated as operating and other expenses divided by Net revenue (Total revenue after subtracting finance cost.)
ROAA
ROAE
Calculated as net profit divided by average total assets for the period (annualized).
Calculated as net profit divided by the average shareholders’ equity for the period (annualized).
Shareholders’ equity
Shareholders’ equity is defined as sum of share capital, reserves and surplus excluding reserves created out of amalgamation.
31
Disclaimer
~ OSBl card
MAKING LIFE SIMPLE
The information contained in this presentation is for information purposes only and does not constitute an offer or invitation to sell or purchase any securities of SBI Cards and Payment Services Limited in India or in any other jurisdiction. This presentation is not intended to be a prospectus or an offer document under any applicable law.
This presentation may contain certain forward looking statements which have purely been made basis Management’s expectations, assumptions and estimates, known or unknown risks. Such statement typically contain the terms / phrases (including but not limited to) “will”, “believe”, “aim”, “may”, “would”, “expect”, “would /may result”, “goal”, “strategy”, “anticipate”, “intend”, “seek”, “plan”, “objective”, “contemplate”, “project”, “anticipate”, etc., These statements are neither factual nor based nor do they constitute any historical information about the Company and are subject to change / uncertainties in future. The actual financial or other results may materially differ from such statements and the investors are advised not to make any decisions merely on these. The Management is further not expected to update these in future as and when there is a change impacting such estimates / possibilities.
The recipients should carry their own due diligence in respect of the information contained in the presentation.
This presentation is strictly confidential and is intended only for the exclusive use of the recipients thereof, subject to the provision state herein, and may not be disclosed, reproduced, retransmitted, summarized, distributed or furnished, in whole or in part, to any other person.
This presentation should not form basis or be relied upon in any connection with any contract or commitment whatsoever.
Figures for previous period/year have been regrouped or recategorized wherever necessary to conform to the current period’s/year’s presentation. Totals in some columns/rows/graphs may not agree due to rounding-offs.
32
Thank You
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MAKING LIFE SIMPLE
33