SBICARDNSE25 January 2024

Sbi Cards And Payment Services Limited has informed the Exchange about Investor Presentation

SBI Cards and Payment Services Limited

MAKING LIFE SIMPLE

January 25, 2024

The BSE Limited Corporate Relationship Department Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001

The National Stock Exchange of India Limited Exchange Plaza, C-1, Block G, Bandra-Kurla Complex. Bandra (E), Mumbai - 400 051

SCRIP CODE: 543066

SYMBOL: SBICARD

SECURITY: Equity Shares/Debentures

SECURITY: Equity Shares

Dear Sirs,

Re: Disclosure under Regulation 30 of SEBI (Listing Obligations and Disclosure Copy of Presentation made for

Requirements) Regulations, 2015 Analysts/Investors on Financial Results

In compliance with the provisions of Regulation 30 read with Schedule III Part A of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we enclose herewith a copy of presentation made for Analysts/Investors on Financial Results of the Company for the quarter and the nine months ended December 31, 2023.

Kindly take the same on record.

Thanking you,

Yours faithfully,

For SBI Cards and Payment Services Limited

Payal Mittal Chhabra Company Secretary & Compliance Officer Date and Time of event: - January 25, 2024 at 5.24 P.M.

Encl:.aa

SBI Cards and Payment Services Ltd.

DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurugram - 122002, Haryana, India

Tel: 0124-4589803 Email: customercare@sbicard.com Website: sbicard.com

Registered Office: Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower, E 1,2,3, Netaji Subhash Place, Wazirpur, New Delhi - 110034 CIN - L65999DL 1998PLC093849

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INVESTOR PRESENTATION

Q4 – FY 2023-24 Q3 – FY24

INDEX

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1

2

3

4

5

6

7

8

Key Highlights

Portfolio Growth

Financial Update

Asset Quality

Borrowings & Capital Adequacy

ESG

Shareholders Summary

Annexures

2

Key Highlights

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3

Key Highlights for Q3 FY24

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Healthy portfolio growth driven by festive campaigns

s s s s e e n n i i s s u u B B

s s e e m m u u o o V V

l l

New A/cs

10.96 lacs  33% YoY  4% QoQ

CIF

1.85 Cr  16% YoY  3% QoQ

Spends

₹ 37,730 Cr+ ₹ 96,860 Cr Receivables  41% YoY  41% YoY  22% QoQ

Receivables

₹ 48,850 Cr

 26% YoY  8% QoQ

t i l i

y t i l i

b a t i f o r P

b a t i f o r P

y

PAT

₹ 549 Cr  8% YoY  9% QoQ

Cost to Income

59.9%  191 bps YoY  284 bps QoQ

ROAA

4.1%  67 bps YoY  76 bps QoQ

ROAE

19.2%  279 bps YoY  309 bps QoQ

e c n a a B

l

t e e h S

GNPA

2.64%

 43 bps YoY  21 bps QoQ

NNPA

0.96%  16 bps YoY  8 bps QoQ

CAR

18.4%  491 bps YoY  489 bps QoQ

LCR

91% (Stat. Req. 85%)

4

Portfolio Growth

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Key Business Metrics

New Accounts (Lacs)

16.34

13.71

10.97

11.42

10.96

33% YOY 4% QOQ

,,,-

Cards-in-force (Cr)

. ', •

16% YOY 3% QOQ

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Receivables (₹ Cr)

26% YOY 8% QOQ

48,850

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

---------------------------------------------------------- Retail Spends (₹ Cr) ;-------------------------------------------------- . ------, ✓ I ~ I

35% YOY 20% QOQ

;

'

-

A 73,519

54,562

55,520

58,347

61,446

T

T

Q3 FY23

Q4 FY23

Q1 FY24 ---------------------------------------------------------- Corporate Spends (₹ Cr) ----------------------------------------------------------

Q2 FY24

Q3 FY24

I I

' '

I I

' '

✓; I

64% YOY 32% QOQ

A 23,341

14,273

16,166

15,565

17,718

, __________________________________________________________ ; Q1 FY24

Q3 FY23

Q4 FY23

Q2 FY24

Q3 FY24

T

I I I I I I '

I I I I I I ✓

'

I ✓

;

' \

1.79

1.85

45,078

38,626

1.59

Dec'22

'---------------------------~

Sep'23

Dec'23

Dec'22

Sep'23 '-------------------------------'

Dec'23

Key Insights:

▪ New accounts stable at ~11 lacs

Improved spend growth in both Retail & Corporate spends (~ 23% of overall spends)

I / ✓

▪ Receivables growth with stable IBNEA @ ~62%

6

Portfolio Growth

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.

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •••••♦

♦•••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •••••♦•

..

.

.

30 day Retail spend active rate %

38,626

40,722

43,271

Spend per Card (₹ ‘000)

179

176

173

180

142

T

136

137

140

213

162

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

Ret+Corp

Ret

51%

50%

50%

50%

52%

T

T

T

T

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

. ~ .......................................................................................................

~

Receivable per Card (₹)

24,318

24,293

24,949

25,220

26,438

T

T

T

T

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

Receivables(₹ Cr)/Mix %

61%

37%

24%

39%

37%

24%

39%

38%

24%

38%

62%

38%

24%

38%

45,078 Interest Earning Receivables

48,850

,, ,,

11 11 11 11 \ I

62%

38%

23%

38%

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

. . Revolver •······· ........................................................................................... ·······

Transactor

EMI

Continued momentum on spends and receivables growth

7

Retail Spends Insights

Online Spend %

52%

54%

57%

57%

44%

FY20

FY21

FY22

FY23

9M FY24

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Spends Categories

Total Spends

% Growth^ POS Spends Online Spends

Category 1 Departmental Stores, Health, Utilities, Rental, Education & Direct Marketing

Category 2 Consumer durables, Furnishing & Hardware, Apparel & Jewelry

Category 3 Travel Agents, Hotels, Airline, Railways, Entertainment & Restaurant

34%

4%

21%

22%

38%

24%

23%

13%

30%

^ 9M FY24 Over 9M FY23 | Category analysis excludes Fuel & Automotive Service category.

UPI Spend Insights

23%

D

UPI penetration*

~ Rs.880

D

Average Ticket Size

Rs.12.5K

D

Average UPI Spends/Account/month

*Active UPI users on Rupay Card Base as of Dec’23

Top 5 Categories for UPI Spends : Depart. Stores & Grocery | Utilities | Fuel | Restaurants | Apparel

8

Financial Update

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Key Financials

Revenue from operations ,.,,,.----------------------------

I

3,912

4,087

3,507

3,762

I I I I I I \ I '-----------------------------------------------------------✓ Interest Cost

Q3 FY24

Q2 FY24

Q3 FY23

Q1 FY24

Q4 FY23

T

T

,,----------------------

----

464

507

571

605

',

A A

50% YOY 15% QOQ

695

r

I

Q3 FY23

Q4 FY23

----------------------------------------------------------- ' Operating Cost

Q2 FY24

Q3 FY24

Q1 FY24

,✓---------------------

1,974

1,980

1,960

2,066

T

T

T

T

2,426

A A

23% YOY 17% QOQ

Q3 FY23

Q4 FY23

' ----------------------------------------------------------- Credit Cost

Q2 FY24

Q3 FY24

Q1 FY24

,✓------------------------------

- - - -

-

533

630

719

742

883

A A

66% YOY 19% QOQ

T

Q3 FY23

Q4 FY23

Q1 FY24

Q2 FY24

Q3 FY24

' -----------------------------------------------------------

All figures are in ₹ Cr

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8% YOY 9% QOQ

1,662

5% YOY

1,745

A A

32% YOY 13% QOQ

', :

4,622

PAT Trend

509

603

549

/

;

... ,.

I I I I

;

'

\ I I I I

I I

;

Q3 FY23

Q2 FY24 '----------------------------------- Key Insights:

Q3FY24

9M FY23

9M FY24

▪ Revenue growth driven by impressive spends and receivables

growth

▪ NIM is stable despite higher COF @ 7.6%

▪ Cost to income is higher due to increased cashback costs during

Festive quarter.

▪ Gross credit cost stays elevated at 7.5%

10

P&L Summary

Q3 FY24 Q2 FY24

QoQ

Total Income

-Revenue from Operations

-Interest Income

-Fees & Other Revenue

-Other Income

Interest Cost

Operating Cost

4,742

4,622

2,082

2,539

120

695

4,221

4,087

1,902

2,186

134

605

2,426

2,066

Earning Before Credit Cost

1,620

1,551

Impairment on Financial Instruments

PBT

883

738

742

809

12%

13%

10%

16%

-11%

15%

17%

4%

19%

-9%

YoY

30%

32%

29%

34%

-20%

50%

23%

33%

66%

8%

9M FY24

13,009

12,621

5,788

6,832

388

1,871

6,451

4,687

2,343

2,344

YoY

25%

27%

29%

26%

-17%

64%

18%

25%

53%

5%

549

603

8%

-9%

COF

Yield

1,745

17.2% 16.8%

PAT Key Metrics r--------------------------------------------~

I I I I I I I I I I I I I I I I I I I _____________________________________________ J

Gross Credit Cost

59.9% 57.1%

11.3% 11.3%

Cost to Income%

-101 bps

-135 bps

-191 bps

127 bps

284 bps

155 bps

193 bps

124 bps

-67 bps

-25 bps

-76 bps

-99 bps

31 bps

82 bps

44 bps

49 bps

79 bps

57.9%

11.3%

16.9%

0 bps

4.7%

7.2%

7.0%

4.1%

4.9%

7.6%

7.1%

7.5%

6.7%

ROA

NIM

5%

All figures are in ₹ Cr

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Revenue from operations(₹ Cr) (Composition Mix %)

3,507

4,087

4,622

7% 19%

28%

46%

7%

21%

26%

47%

6% 20%

29%

45%

Q3 FY23

Q2 FY24

Q3 FY24

Interest Income

Spend Based

Instance Based & Others

Subscription Based

11

Asset Quality

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12

Asset Quality

Q3 FY24 Q2 FY24

QoQ

YoY

9M FY24

YoY

Gross Credit Cost *

-Gross Write off

-Provision

Recoveries

882

717

164

742

678

64

19%

6%

66%

46%

157%

287%

2,342

2,017

325

53%

50%

82%

(118)

(132)

-10%

-11%

(366)

-12%

Net Credit Cost

764

610

25%

91%

1,976

78%

r----------------r------------------------,

7.5%

6.7%

79 bps

193 bps

Gross Credit Cost %

r----------, I

124 bps

7.0%

I

I I I I

6.5%

5.5%

98 bps

231 bps

5.9%

172 bps

64.1%

64.1%

3 bps

-13 bps

64.1%

-13 bps

All figures are in ₹ Cr

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Receivables (₹ Cr) (Composition Mix %)

38,626

45,078

48,850

2% 6%

92%

2% 6%

92%

3% 6%

92%

Q3 FY23

Stage 1

Q2 FY24 Stage 2 ■

Q3 FY24 Stage 3

Provision(₹ Cr) (% of NEA)

1,273

1,521

1,686

3.5%

3.4%

8 bps

16 bps

3.5%

16 bps

64.2%

64.1%

64.1%

2.64%

2.43%

21 bps

43 bps

2.64%

43 bps

0.96%

0.89%

8 bps

16 bps

0.96%

16 bps

4.9% 1.7%

4.7% 1.7%

4.7% 1.6%

Q3 FY23

Q2 FY24

Q3 FY24

Stage 1

Stage 2

Stage 3

13

* Excludes impairment on other financial assets

I I I I

Net Credit Cost %

PCR %

ECL %

GNPA %

NNPA %

Portfolio Insights

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········· ............................................................................................................................................................................................................................... ······· . .. ..

,

21%

Age Profile

By City Tier

33%

22%

28%

~

~

. . . ~ . . . •

New Accounts

Salaried Category

44%

49%

33%

~ ~

. . / . . . . •

i

g n c r u o S w e N

4 2 Y F 3 Q r o F

51%

24%

47%

32%

18%

Govt/PSU Salaried 62%; Self employed 38%

Cat A

Cat B

Under 30

31-45

>45

Tier 1

0.97

38%

0.79

25%

0.69 35%

1.21

21%

1.08

-

16%

Tier 2

Tier 3

Others

•.

~ . . . ' ' / ••·········· ............................................................................................................................................................................................................................... ·······•••

Indexed 30+ delinquency

Open Market

Govt/PSU

Under 30

Others

31-45

Tier 3

Tier 1

Tier 2

Cat A

Cat B

1.12

0.98

>45

SBI

. . : .. :

/

14

27%

22%

-

54%

1.01

-

24%

1.02

38%

0.97

-

-

SBI

Open Market

1.07

58%

3 2 c e D

t s 1 3

42%

0.81

e c r o F

- n

i

- s d r a C

n o s A

Borrowings & Capital Adequacy

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Borrowings & Capital Adequacy

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I I I

Borrowings Mix ,-----------------------------------------------------------, ' \

9%

13%

12%

12%

3%

Capital Adequacy

30% 2%

65%

26%

65%

24%

63%

23%

65%

19%

69%

CAR

23.3%

Tier 1

20.6%

23.1%

22.9%

20.4%

r

20.3%

r

23.3%

20.8%

18.4%

16.3%

I Q1 FY24 I NCD ', __________________ ■ ______ ■ ___ · ---- ■ -------------------------'

Q3 FY24

Q2 FY24

Q3 FY23

Q4 FY23

WCDL

CP

TL

I

Q1 FY24 , ____________________________________________________________ ; '

Q3 FY23

Q3 FY24

Q4 FY23

Q2 FY24

/

COF Trend

6.4%

6.3%

- - - - .

6.8%

6.7%

LCR

7.1%

7.1%

7.2%

7.1%

7.3%

7.6%

85%

86%

86%

85%

70%

70%

70%

70%

r

r

r

-- -

91%

85%

I \

Q4 FY23

Q3 FY23

Q2 FY24

COF % ~ -

Weighted Daily Average COF %

Q1 FY24 ,, ___________________________________________________________ , . ; ,. .... I I I I I

Credit Ratings ▪ , ________________________________________ ,. ▪ '

Short Term : A1+ by CRISIL & ICRA Long Term : AAA/Stable by CRISIL & ICRA CRISIL & ICRA

Q3 FY24

I

\ I I I I I

I I

Q3 FY23

Q2 FY24

Q4 FY23

Q1 FY24 ~ _.,_ , ___________________________________________________________ ; ', LCR % ,. I I I I I

• CRAR impacted by ~400 bps due to increase in risk weight by RBI • , ________________________________________ ,. '

Incremental bank borrowing higher by 25-30 bps

Stat. Requirement

Q3 FY24

I

,' ....

\ I I I I I

16

ESG

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ESG Update

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Environment

Social

Governance

r-------------------------- 6.2 Lac+ Trees Saved (From FY’18 to FY’24 (till Dec’23) Through paperless communication with customers

I 1 I I I I I I I I I I ___ ____________ __ __ __ ___ __ J I I

-

Golden Peacock National Award for Corporate Social Responsibility SBI Card won the above award in Financial Services Sector. This award is considered a global benchmark in corporate excellence.

I DSCI Excellence Award 2023 for ‘Best ~- \t l l ,, Security Practices’ SBI Card has been felicitated with the Data Security Council ~ ~ : : of India (DSCI) Excellence award 2023 for ‘Best Security L ____________________________________ J I I Practices in Non-Banking Financial Company category.

II'

I I

I I

I

Water Stewardship

New Programmes For Employees Welfare

Awareness Programmes

• 113 KL savings of domestic water achieved in our Chennai office last quarter with adoption of more responsible efficiency practices

• 11000+ Liters conserved in Q3, 2024 through STP Operationalization in SBI Card Chennai Office, prioritizing water recycling

Eco-Rejuvenation

• Revitalizing Kasan Lake in Manesar, Haryana through Rs.

5.5+Cr committed CSR funds using eco-friendly purification methods, solar-powered sewage treatment, and landscaping for enhanced aquatic life and environmental aesthetics. 900 million litre water recharge is expected every year from 2026.

• Webinars for employees on respiratory health,

• Mandatory Annual training on Prevention of Sexual

immunity boosting foods, financial planning and tax saving strategies

Harassment (POSH) for all employees

• Launched Physical OPDs for employees with expert

Psychologist and Dietitian in head office Gurgaon diets

Introduced ‘Sabbatical Leave’ option up to 1 year for employees on maternity leaves that may be availed post maternity leaves, providing time for holistic recovery & promote healthy parent child relationship

• Paternity & Adoption Leaves for male employees increased to 10 days along with providing greater flexibility to employee to avail these within 3 months of baby’s birth/adoption

• Familiarization Program session on Cyber Security (Including SBIC’s Policy) and The Digital Personal Data Protection Act, 2023 (“DPDP Act”) conducted for the Board of Directors.

• Awareness email campaign to promote ESG best

practices amongst top suppliers

18

Shareholders summary

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Shareholders Summary

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Shareholding Pattern, 31st December 2023

Top 20 Shareholders as on 31st December 2023

Insurance 5.11%

Others 1.12%

Resident Individuals 5.01%

MF 10.66%

FPI 9.35%

Promoter Group SBI & Subs. 68.75% (SBI – 68.64%)

S. No 1

State Bank Of India

Name of Shareholder

%

68.64

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

Life Insurance Corporation Of India - P & Gs Fund

Life Insurance Corporation Of India

Icici Prudential Multi-Asset Fund

Mirae Asset Large Cap Fund

Government Pension Fund Global

Icici Prudential Elss Tax Saver Fund

Icici Prudential Value Discovery Fund

Mirae Asset Large & Midcap Fund

Mirae Asset Elss Tax Saver Fund

Nippon Life India Trustee Ltd-A/C Nippon India Large Cap Fund Vanguard Emerging Markets Stock Index Fund, A Series Of Vanguard International Equity Index Funds

Icici Prudential Life Insurance Company Limited

Vanguard Total International Stock Index Fund

Icici Prudential Large & Mid Cap Fund

Nippon Life India Trustee Ltd-A/C Nippon India Focused Equity Fund

Nippon Life India Trustee Ltd-A/C Nippon India Multi Cap Fund

Kuwait Investment Authority Fund 225

Mirae Asset Focused Fund

Icici Prudential India Opportunities Fund

2.78

1.82

0.96

0.65

0.59

0.56

0.55

0.54

0.46

0.43

0.42

0.42

0.41

0.40

0.40

0.37

0.36

0.36

0.34

20

Annexures

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21

Balance Sheet

Description Assets Loans (Net of Provisions) Cash & Bank Balances Investments All other Financial Assets Total Financial Assets PP&E, Intangible & Right of use assets Current & Deferred Tax All other non-financial Assets Total non-financial Assets Total Assets

Liabilities and equity

Equity Share Capital Other Equity Total Equity Borrowings All other financial liabilities Total financial liabilities Provisions Other non-financial liabilities Total non-financial liabilities Total liabilities and equity

Mar’23

Dec’23

39,361 1,354 2,140 559 43,414 574 252 1,306 2,132 45,546

946 8,884 9,830 31,110 3,091 34,201 638 876 1,514 45,546

47,164 2,396 3,118 665 53,342 565 373 1,296 2,234 55,576

951 10,702 11,653 38,009 4,265 42,274 667 982 1,649 55,576

All figures are in ₹ Cr

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Profit & Loss

All figures are in ₹ Cr

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P&L

Q3 FY23 Q2 FY24

Interest Income Fees and commission income Sale of Services Business development incentive income Insurance commission income Total Revenue from operations Total Other Income Total Income/Revenue

Finance costs Fees and commission expense Net loss on fair value changes

Impairment on Financial Instruments Employee benefits & Expenses

Depreciation, amortisation & impairment Operating & Other expenses

Total expenses Profit before tax Profit after tax

1,609 1,670 47 181 1 3,507 149 3,656 464 349

- 533 142

41 1,442 2,972 684 509

1,902 1,974 42 169 1 4,087 134 4,221 605 441 0 742 148

47 1,430 3,412 809 603

I I

,-------, I Q3 FY24 2,082 2,293 45 201 1 4,622 120 4,742 695 552 - 883 144

51 1,679 4,004 738 549 ..... ______ ,,

I

\

9M FY23 4,481 4,818 120 482 2 9,905 468 10,372 1,140 969

- 1,529 410

119 3,974 8,141 2,231 1,662

9M FY24 5,788 6,165 126 539 2 12,621 388 13,009 1,871 1,385

-

2,343 437

145 4,483 10,665 2,344 1,745

23

Explaining Returns

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Q3 FY24 Q2 FY24

QoQ

YoY

9M FY24

YoY

Interest Income

15.7%

15.5%

25 bps

51 bps

15.5%

17 bps

Fees and other Income

19.2%

17.8% 138 bps

108 bps

18.3% -37 bps

Recoveries

Total Revenue

Finance Costs

0.9%

1.1%

-18 bps

-37 bps

1.0%

-45 bps

35.8%

34.4% 145 bps

122 bps

34.8% -65 bps

5.3%

4.9%

33 bps

86 bps

5.0%

111 bps

Operating Costs

18.3%

16.8% 151 bps

-36 bps

17.3% -144 bps

Earnings before Credit Costs

12.2%

12.6% -39 bps

72 bps

12.5% -31 bps

Credit Costs

6.7%

6.0%

63 bps

162 bps

6.3%

104 bps

PBT

Taxes

ROAA

Avg Assets/Avg Equity

5.6%

6.6% -102 bps

-90 bps

6.3% -135 bps

1.4%

4.1%

4.6

1.7%

-26 bps

-23 bps

1.6%

-34 bps

4.9%

-76 bps

-67 bps

4.7% -101 bps

4.5

4.6

ROAE

19.2%

22.3% -309 bps

-279 bps

21.5% -396 bps

24

Structural Liquidity (ALM)

Assets Liability Maturity Profile – Dec’23

13,128

7,848

8,131

7,207

7,157

5,419

5,209

5,777

5,087

6,428

6,554

5,883

3,250

3,576

3,564

2,144

I

8-14 D

15-30/31 D

1-2M

2-3M

3-6M

6-12 M

1y-3y

Inflows

Outflows

866

1,472

·• I

3y-5y

>5 yr

8,971

3,483

1-7 D

Cumulative Mismatch

5.487

8,762

10,760

10,477

9.786

13,693

10,841

10,169

9,563

0

All figures are in ₹ Cr

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MAKING LIFE SIMPLE

~------------------ ✓ Well Matched ALM ✓ ₹ 7,842 Cr (23%) of

sanctioned bank lines unutilized & available for draw down as of Dec’23

25

Product Brief

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MAKING LIFE SIMPLE

Super Premium

Core Cards

Co-Brand Cards

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IRCTC SBI Card Premier

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26

Shaurya Select SBI Card

Doctor’s SBI Card

Karnataka Bank SBI Card

Paytm SBI Card SELECT

Market Share

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MAKING LIFE SIMPLE

Dominant credit card player in India

CARDS IN FORCE

SPENDS

TRANSACTIONS

19.1%

18.7%

19.7%

18.9%

19.4%

19.2%

18.2%

18.3%

19.7%

19.8%

18.2%

17.1%

FY21

FY22

FY23

FY24*

FY21

FY22

FY23

FY24*

FY21

FY22

FY23

FY24*

*As per RBI report available till December’23

27

Recent Developments

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Festive Offers – Integrated Campaign

Launch of Reliance SBI Card

An integrated ATL campaign across Print, TV, OTT, & Digital Media was launched to promote our Festive Offers.

Print Ads ( Jacket Ads & Back Page Ads) were released in 3 phases across leading National and Regional English Dailies.

A humour-based ad film was also aired in prominent News Channels (English & Hindi) and during GECs prime-time programs like India’s Got Talent & Indian Idol.

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SBI Card partnered with Reliance Retail to launch ‘Reliance SBI Card’.

The lifestyle-focused co-branded credit card has two variants - Reliance SBI Card and Reliance SBI Card PRIME, each meticulously designed to bring varied rewards and lifestyle perks for distinct consumer needs.

The card enables cardholders to unlock rewards and benefits while transacting at Reliance Retail’s extensive and diverse ecosystem.

Fraud Awareness Campaign

‘Superbrand’ Recognition for SBI Card

Launched a Fraud Awareness Campaign across fraud- affected towns / cities in West Bengal through Print Ad, Radio & Social Media (through Facebook – Pin Code based targeting).

All communication assets were delivered in vernacular (Bengali) for better comprehension and connect with the targeted segments.

SBI Card recognised as ‘Superbrand’ for the year 2023 in the credit card category for the 2nd consecutive time.

As per People’s survey in 2023, administered by Superbrands India, SBI Card emerged as the top brand within the credit card category.

28

Fostering Positive Impact | Corporate Social Responsibility-Q3’FY24

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Ration Kits Distribution in Flood Affected Districts of Chennai by SBI Card Employees

L--------------------------------------------------------------------------------------------------------------------

Early Cancer Detection and Awareness Camp in Ferozepur, Punjab

29

Key Metrics- (Quarterly/Monthly Basis Averages)

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Quarterly Average

Monthly Average

Key Metrics Q3-FY23 Q4-FY23 Q1-FY24 Q2-FY24 Q3-FY24 Q3-FY23 Q4-FY23 Q1-FY24 Q2-FY24 Q3-FY24

Yield

16.4% 16.7% 16.9% 16.8% 17.2% 16.3% 16.6% 16.8% 16.7% 16.6%

COF

NIM

GCL

ROAA

ROAE

6.3%

6.7%

7.1%

7.1%

7.6%

6.3%

6.7%

7.0%

7.1%

7.3%

11.6% 11.5% 11.5% 11.3% 11.3% 11.5% 11.5% 11.4% 11.3% 11.0%

5.6%

4.8%

6.3%

5.4%

6.8%

5.1%

6.7%

4.9%

7.5%

4.1%

5.5%

4.8%

6.3%

5.5%

6.8%

5.0%

6.7%

4.9%

7.3%

4.0%

22.0% 24.6% 23.3% 22.3% 19.2% 22.1% 24.5% 23.3% 22.3% 19.3%

30

Glossary

Term

New Accounts

Card-in-force

Spends

Retail Spends

Corporate Spends

Receivables

Sum of all accounts opened in a reporting period.

Description

Sum of all credit cards issued by us, including suspended credit cards that may be reactivated in future, net of cancelled and deactivated credit cards.

Total Spends (retail and corporate) constitutes the aggregate notional amounts (POS/online) transacted by our cardholders in a reporting period.

Total retail spends constitutes the aggregate notional amounts (POS/online) transacted by our retail cardholders in a reporting period.

Total corporate spends constitutes the aggregate notional amounts (POS/online) transacted by our corporate entity cardholders in a reporting period.

Total credit card receivables outstanding from our cardholders at the end of the reporting period.

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Retail 30-day Active Rate

Constitutes the number of active accounts (with at least one retail transaction) over the total accounts in a month.

Market share – CIF

Market share of total cards outstanding is calculated by dividing our total cards outstanding by industry-wide total cards outstanding, as obtained from data published by RBI.

Market share – Spends

Market share of total card spends is calculated by dividing our total card spends by the industry-wide total card spends, as obtained from data published by RBI.,for the reporting period.

Averages

2-point averages for quarter, 3-point averages for half year, 4-point averages for 9 months, and 5-point averages for Annual calculations.

Spends per card

Spends per cards outstanding is calculated by dividing our total card spends by the average total cards outstanding for the period (annualized).

Receivables per card

Receivables per card outstanding is calculated as total NEA at the end of the reporting period divided by total cards at the end of the reporting period.

Yield %

COF %

NIM %

Calculated as interest income from cardholders divided by average receivables for the period (annualized).

Calculated as total finance costs for the period divided by average borrowings (including lease liabilities) for the period (annualized).

Calculated as interest income after subtracting finance cost from cardholders divided by average receivables for the period (annualized).

Gross Credit Cost %

Calculated as Gross Write off and provision on loan asset divided by average receivables for the period (annualized).

Cost to Income %

Calculated as operating and other expenses divided by Net revenue (Total revenue after subtracting finance cost.)

ROAA

ROAE

Calculated as net profit divided by average total assets for the period (annualized).

Calculated as net profit divided by the average shareholders’ equity for the period (annualized).

Shareholders’ equity

Shareholders’ equity is defined as sum of share capital, reserves and surplus excluding reserves created out of amalgamation.

31

Disclaimer

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The information contained in this presentation is for information purposes only and does not constitute an offer or invitation to sell or purchase any securities of SBI Cards and Payment Services Limited in India or in any other jurisdiction. This presentation is not intended to be a prospectus or an offer document under any applicable law.

This presentation may contain certain forward looking statements which have purely been made basis Management’s expectations, assumptions and estimates, known or unknown risks. Such statement typically contain the terms / phrases (including but not limited to) “will”, “believe”, “aim”, “may”, “would”, “expect”, “would /may result”, “goal”, “strategy”, “anticipate”, “intend”, “seek”, “plan”, “objective”, “contemplate”, “project”, “anticipate”, etc., These statements are neither factual nor based nor do they constitute any historical information about the Company and are subject to change / uncertainties in future. The actual financial or other results may materially differ from such statements and the investors are advised not to make any decisions merely on these. The Management is further not expected to update these in future as and when there is a change impacting such estimates / possibilities.

The recipients should carry their own due diligence in respect of the information contained in the presentation.

This presentation is strictly confidential and is intended only for the exclusive use of the recipients thereof, subject to the provision state herein, and may not be disclosed, reproduced, retransmitted, summarized, distributed or furnished, in whole or in part, to any other person.

This presentation should not form basis or be relied upon in any connection with any contract or commitment whatsoever.

Figures for previous period/year have been regrouped or recategorized wherever necessary to conform to the current period’s/year’s presentation. Totals in some columns/rows/graphs may not agree due to rounding-offs.

32

Thank You

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33

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