One 97 Communications Limited

rs,

November 8, 2022 BSE Limited Department of Corporate Services, Phiroze Jeejeebhoy Towers, Dalal Street, Fort, Mumbai - 400 001 National Stock Exchange of India Limited The Listing Depart

rs. 2

al amounts from ₹ millions into ₹ Cr and hence there could be some totaling anomalies in the numbers. 2 Our Core Business is to Acquire Payment Customers and Distribute Loans Payments Services Payments

rs 80

istribute Loans Payments Services Payments Business Commerce Services Monthly Transacting Users 80 Mn + Brand + Distribution + Insights + Technology Merchants 30 Mn Loan Distribution & Collect

₹1,550

(MTU) and merchant data for Q2 FY 2023 3 Revenue from Payments and Commerce & Cloud Services at ₹1,550 Cr in Q2 FY 2023 (up 55% YoY) Services merchants use Revenue Model Revenue (Q2 FY 2023) Enabling

55%

Q2 FY 2023 3 Revenue from Payments and Commerce & Cloud Services at ₹1,550 Cr in Q2 FY 2023 (up 55% YoY) Services merchants use Revenue Model Revenue (Q2 FY 2023) Enabling commerce for merchants

₹ 377

dbox for Paytm Wallet and UPI Subscription and Government subvents UPI MDR Commerce and Cloud ₹ 377 Cr 55% YoY, 14% QoQ Payment Services to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services

14%

let and UPI Subscription and Government subvents UPI MDR Commerce and Cloud ₹ 377 Cr 55% YoY, 14% QoQ Payment Services to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services to Merchants

₹ 549

subvents UPI MDR Commerce and Cloud ₹ 377 Cr 55% YoY, 14% QoQ Payment Services to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services to Merchants ₹ 624 Cr 56% YoY, 12% QoQ Entry level Offl

6%

mmerce and Cloud ₹ 377 Cr 55% YoY, 14% QoQ Payment Services to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services to Merchants ₹ 624 Cr 56% YoY, 12% QoQ Entry level Offline merchant Pay

₹ 624

QoQ Payment Services to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services to Merchants ₹ 624 Cr 56% YoY, 12% QoQ Entry level Offline merchant Paytm QR for Paytm Wallet and UPI Government s

56%

ent Services to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services to Merchants ₹ 624 Cr 56% YoY, 12% QoQ Entry level Offline merchant Paytm QR for Paytm Wallet and UPI Government subvents

12%

ces to Consumers ₹ 549 Cr 55% YoY, 6% QoQ Payment Services to Merchants ₹ 624 Cr 56% YoY, 12% QoQ Entry level Offline merchant Paytm QR for Paytm Wallet and UPI Government subvents UPI MDR

Notes

4

Notes

1. Loans are underwritten and booked by our lending partners (NBFCs and Banks) in their balance sheets. Paytm acts as a collection outsourcing partner and the numbers are hence indicative of those efforts 2. Being a daily installment product, monthly bounce rate is not applicable for merchant loans 5 Revenue growth of 76% YoY, EBITDA before ESOP cost improved by 61% YoY Financial Highlights Operational Highlights Revenue from Operations Contribution Profit EBITDA before ESOP cost Value of Loans Disbursed Merchant Subscriptions (Payment Devices) ₹1,914 Cr ₹843 Cr 44% of revenue ₹(166) Cr (9%) of revenue ₹7,313 Cr 4.8 Mn 76% YoY 14% QoQ 224% YoY 16% QoQ ₹259 Cr YoY Improvement ₹108 Cr QoQ Improvement 482% YoY 32% QoQ 3.5 Mn Added in the last 12 months 1.1 Mn Added in the last 3 months 6 Revenue growth led by platform expansion and increased monetization across businesses ₹1,456 Cr 992 125 339 ₹1,086 Cr 754 89 244 76% YoY ₹1,541 Cr 1,041 168 320 ₹1,680 Cr 1,075 271 331 ₹1,914 Cr 1,173 Pay

Notes

1 Other Operating Revenue is ancillary revenue of Payments and was ₹15 Cr in Q2 FY 2023, ₹2 Cr in Q1 FY 2023, ₹12 Cr in Q4 FY2022 and nil in Q3 FY 2022 and Q2 FY 2022 7 Contribution Profit expansion led by growth in net payments margin and loan distribution revenues Contribution profit and margin Indirect cost (as % of revenue) ₹686 Cr ₹847 Cr ₹907 Cr ₹1,001 Cr ₹1,010 Cr 224% YoY ₹843 Cr ₹726 Cr Contribution Profit 63% 10% 10% 58% 7% 9% 59% 8% 10% 60% 7% 10% 43% 44% Contribution Margin (as % of revenue) 34% 30% 33% 33% ₹539 Cr 35% ₹454 Cr ₹261 Cr 31% 24% 10% improvement 53% 7% 9% 30% Other indirect expenses Software & Cloud expenses Employee expenses ex ESOP cost Quarter Ending Sep-21 Dec-21 Mar-22 Jun-22 Sep-22 Quarter Ending Sep-21 Dec-21 Mar-22 Jun-22 Sep-22 • Payments is more profitable: net payments margin grew to ₹443 Cr • High margin Loan distribution has driven better mix • Improvement in indirect costs despite investments in technology, sales and marketing (for eg, investments

Notes

1 2 3 4 MDR from Postpaid is included in Payment Services and not in Financial Services Although government incentives on UPI P2M transactions are announced in the annual budget, we will record revenues after the final notification is issued by MEITY. Hence, we recorded nil revenues this quarter Other Operating Revenue is ancillary revenue of Payments and was ₹15 Cr in Q2 FY 2023, ₹2 Cr in Q1 FY 2023, ₹12 Cr in Q4 FY2022 and nil in Q3 FY 2022 and Q2 FY 2022 Calculation of Net Payment Margin includes other operating revenue in Q2 FY 2023, and does not include it in previous quarters 10 Momentum in Payments key operating metrics driving revenue growth Average Monthly Transacting Users (in Million) GMV (in ₹ Lakh Cr) 39% YoY 70.9 79.7 74.8 64.4 57.4 63% YoY 3.2 3.0 2.5 2.6 2.0 Merchant Subscriptions (Payment Devices) (in Million) 3.5 Mn Devices 4.8 3.8 2.9 2.0 1.3 Sep-21 Dec-21 Ma r-22 Jun-22 Sep-22 Quarter Ending Quarter Ending Sep-21 Dec-21 Ma r-22 Jun-22 Sep-22 Quarter Ending Sep-21 De

Notes

1. Loans are underwritten and booked by our lending partners (NBFCs and Banks) in their balance sheets. Paytm acts as a collection outsourcing partner and the numbers are hence indicative of those efforts 2. Being a daily installment product, monthly bounce rate is not applicable 14 Steady growth in high margin Commerce & Cloud revenue 55% YoY ₹377 Cr ₹339 Cr ₹320 Cr ₹331 Cr Commerce Services: up 49% to ₹125 Cr a. Travel merchants sold more tickets QoQ 125 Commerce driven by resurgent demand ₹244 Cr 135 103 139 84 160 204 217 193 252 Cloud b. Entertainment merchants had a seasonally weak quarter Cloud Services: up 58% to ₹252 Cr a. Started to see recovery in advertising revenue b. Growth in credit card distribution as well as PAI cloud revenues Quarter Ending Sep-21 Dec-21 Mar-22 Jun-22 Sep-22 15 Improvement in EBITDA before ESOP costs while continuing investments in scale and growth (in ₹ Cr) MTU (mn) Devices deployed (mn) Value of loans disbursed Revenue from Operations Payment Servi