ROUTENSE28 January 2025

ROUTE MOBILE LIMITED has informed the Exchange about Investor Presentation

ROUTE MOBILE LIMITED

Ref No:

Date:

RML/2024-25/548

January 28, 2025

To, BSE Limited Scrip Code: 543228

Dear Sir/Madam, Sub: Investor Presentation

National Stock Exchange of India Limited Symbol: ROUTE

Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015, we are enclosing herewith the Investor Presentation, that will be presented on January 28, 2025 to the Analysts/ Investors in connection with the Unaudited Financial Results (Standalone and Consolidated) of the Company for the Quarter and Nine months ended December 31, 2024.

The same is also available on the Company’s website at www.routemobile.com

You are requested to take the above information on record.

Thanking you, For Route Mobile Limited Yours truly,

_________________________________________________________________________ Rathindra Das Group Head Legal, Company Secretary & Compliance Officer Membership No: F12663

Encl

: as above

Earnings Update Q3 and 9M FY 24-25

Investor Presentation January 28, 2025

A

Company

Safe Harbor •••

Certain statements mentioned in this presentation concerning our future growth prospects are forward looking statements (the “Forward

Statements”) and are based on reasonable expectations of the management, which involves a number of risks, and uncertainties that could cause

actual results to differ materially from those in such Forward Statements. The risks and uncertainties relating to these Forward Statements include,

but are not limited to, risks and uncertainties regarding fluctuations in our earnings, fluctuations in foreign exchange rates, revenue and profits, our

ability to generate and manage growth, competition in CPaaS globally, wage increases in India, our ability to attract and retain highly skilled

professionals, time and cost overruns on fixed-price and fixed time frame contracts, industry segment concentration, our ability to manage our

international operations, our revenues being highly dependent on clients in the United States of America, reduced demand for technology in our

key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential

acquisitions, liability for damages on our service contracts, withdrawal of fiscal governmental incentives, political instability, adverse impact of global

pandemics (including COVID-19 impact), war, legal restrictions on raising capital or acquiring companies, unauthorized use of our intellectual

property(ies) and general economic conditions affecting our businesses and industry. We may, from time to time, make additional written and oral

Forward Statements . We do not undertake to update any Forward Statements that may be made from time to time by us or on our behalf, unless

required under the law.

routemobile

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2

Route Mobile - Industry Leading Global CPaaS Platform •••

RML offers a scalable and flexible Omnichannel CPaaS platform to enterprises across industry verticals, globally

280+ direct MNO connects, overall access to 900+ MNOs (Super Network)

Global footprint across 20+ locations; 2,800+ active billable clients

Infrastructure comprising 20 data centers and 6 SMSCs globally

ESG leader, rated “A” by a reputed ESG rating agency

Niche Player in Magic Quadrant for CPaaS 2024 – Gartner Key Vendor in four Hype Cycle Reports – Gartner “Top Tier 1 A2P SMS vendor” – Rocco

₹44,176 mn Revenue for LTM ended 31 Dec 2024 40% Revenue CAGR FY2021 - FY2024

₹5,305 mn EBITDA for LTM ended 31 Dec 2024 41% EBITDA CAGR FY2021 – FY2024

117 bn Billable transactions processed in 9M FY24-25 105% Net revenue retention

₹ 7,457 mn Net Cash as on 31 Dec 2024 102% CFO / EBITDA conversion in 9M FY24-25

₹41.72 Earning Per Share (EPS) in 9M FY 24-25

Board recommended ₹3 per share interim dividend

3

Global Diaspora - Footprint & Super Network •••

Europe

Direct MNO 110

Employees 36

*

APAC

Direct MNO 36

Employees 9

Americas

Direct MNO 53

Employees 201

- - - - - -

Middle East

Direct MNO 15

Employees 29

Africa

Direct MNO 64

Employees 3

India

Direct MNO 6

Employees 539

* - -

* - -* ---- - - *

f)

18 Firewalls deployed

A V

20 virtualized Data Centers

18 Hubs

• •

800+ Employees

280+ Super Network Widespread global distribution & reach

Data as on Dec 31, 2024

4

Key Developments

Key Developments in Q3 FY 24-25 •••

Received the 'Partnership Award' at the RCS World Tour - India for introducing RCS Business Messaging

in Transit vertical

nm mrt Jakarta

Partnered with PT MRT Jakarta to launch an innovative WhatsApp-based metro ticketing solution

Halo Teman MRT, Terlma kaslh telah memlllh MAT Jak,1rta 5e~ai transportasi kamu

QR COde llkat t81eh Mrhasll dlterbltkan. Cunak.in untuk muuk dan keluar gate staslun.

Butuh bantuan7 hubungl petugas atau call center kaml "'

l,"l;

l&T Metro Rail

Hyderabad r

Launched RCS-based ticketing and Google Wallet services for L&T Metro Rail Hyderabad

~ ~ Hyderabad Metro ~ail

9

Hyderabad Metro Rail

Travel & Transportation

Welcome to L&T Metro Ra il (Hyderabad) 7

Hi Nisha,

Share e-Ticket Code - 202210 to p urchase you r metro eTicket for m the t icketing counter (valid for 15 min)

OR

Book your eTicket now & ski p t he queue!

~ Book Now

H!l'Vea n iced~

12-4 5 pm

routemobile

~ICS

Ptoximus Clobal

@telesign

Route Mobile will leverage the synergies within Proximus Global, to create a global digital communications leader, while maintaining continued focus on its emerging market dominance.

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6

Focus on Expanding Product Portfolio •••

Sapphire Foods is improving conversions with WhatsApp & Call Patching solution

A multi-brand QSR chain in the Middle East is enhancing customer service with WhatsApp & Chatbot Integration

New Products Revenue (in ₹ mn)

20:00

Sapphire Foods

(.9

Sip on FREE unlimited Pepsi Zero Sugar with your favourite MELTS starting at just ₹169

HURRY! Dive into the Melts Madness.

Order Now

Order Placed

You are eligible for FL300 Coupon on your next order. Available for redemption at any of our store outlet.

Leading Burger chain

Hi Ahmed! Thank You for placing your order with us. Your order number is #8005. Please share your location with us

Share Location

Share Location

, • ..,.#

Go gle

Al DOOi

.. -,w•• ~

Q - . -

~ .. nufi

Telecom Egypt Ookk, L,> 1 JI>-.....,) 0,1 (I St > ,. y .. TE l!ij

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● Store walk-ins increased by 25% ● Coupon redemption rates doubled from 2% to 4% ● 500k coupons sent out to 140 stores, with plans to

expand to 750+ stores.

● Successfully delivered over 1 million WhatsApp

messages for a leading Burger chain

● Real-time logistics information shared within the chat ● 24/7 automation support for customers across

13 countries

routemobile

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673

775

816

Q3 23-24

Q2 24-25

Q3 24-25

7

Key Business Metrics

Diverse Customer Base •••

Revenue contribution from select industries in 9M FY 24-25

Digital native

Social/ Internet; Edtech and Technology companies Social/ Internet; Edtech and Technology companies

18%

Revenue for Top 50 countries by termination(1)

FinServ

Digital communication solutions for Banking, Insurance and Payment gateways

Tier 1 CPaaS partners

Top tier 1 CPaaS partners across the globe

Ecommerce

Increasing use of communication APIs to drive customer engagement

Telecom & allied Services

MNOs and telecom OEMs

Retail, Travel & Hospitality

Increasing use of communication APIs to drive customer engagement

(1) Top 50 countries contribute c. 91% of 9M FY24-25 revenue from operations (2) Top 150 customers - contribute c. 90% of 9M FY24-25 revenue from operations

routemobile

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16%

10%

9%

5%

2%

51%

15%

8%

r

India

Asia excl. India

Europe

7%

r -

6%

r -

Americas Middle East Africa

4%

r

Revenue by customer HQ continent(2)

41%

36%

12%

2%

r

Americas

Asia

Europe

Africa

9

Growing number of Multi-million dollar accounts with Improving Client Diversification •••

Clients by Account Size

Client Concentration

5

11

21

74

FY 23-24

>$15mn

>$10mn

>$5mn

>$1mn

8

11

20

78

Top 50

Top 10

Top 5

80%

54%

43%

78%

48%

38%

75%

76%

44%

32%

48%

33%

(1) 9M FY 24-25

FY 21-22

FY 22-23

FY 23-24

9M FY24-25

routemobile

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(1) 9M FY24-25 Annualized

10

Strong Recurring Revenue •••

Recurring Revenue(1) as % of Operating Revenue

87%

92%

90%

105%

Net revenue retention(2)

Deep Customer engagement driving high recurring revenues

FY 22-23

FY 23-24

LTM Dec 24

(1) Recurring customers defined as customers that have been billed in each of the months over the respective period for FY22-23, FY23-24 and customers billed each month over Jan 1, 2024 – Dec 31, 2024 for LTM Dec 2024 (2) Net revenue retention calculated based on comparison of 9M FY23-24 revenue with 9M FY24-25 revenue.

11

Financial Highlights

Robust Revenue and EBITDA growth since Q1 23 •••

Despite headwinds, Route Mobile continues to deliver industry leading growth and profitability…

… by harnessing its distinct advantages

Industry grappling with AIT(1) issue; macro headwinds; and shift to alternate channels

1.5x

1.5x

1.4x

1.5x

1.4x

1.4x

1.4x

1.4x

1.3x

1.4x

1.4x

1.4x

1.6x

1.5x

1.5x

1.5x

1.6x

1.6x

CAGR %

19%

18%

2.5x

40%

1.3x

1.2x

1.0x

1.0x

1.0x

Q1 23

Q2 23

Q3 23 Q4 23

Q1 24

Q2 24

Q3 24

Q4 24

Q1 25

Q2 25

Q3 25

-

New Product

-

Revenue excl. New Product

EBITDA

(1) AIT - Artificially Inflated Traffic

routemobile

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• Global reach & footprint • Diversified product portfolio across the Group

Engage

C) routemob1le

Connect ~ICS

proxtmus

Protect @telesign ·--

• Direct connectivity across 450+ MNOs

(between Route Mobile and other Proximus entities)

o Global enterprises prefer working with such

trusted partners

13

9M FY 24-25 Snapshot •••

Revenue (in ₹ mn) & Billable Transactions (# bn)

Gross Profit (In ₹ mn) & Gross Profit Margin (%)

EBITDA(1) (In ₹ mn) & EBITDA Margin (%)

PAT (2&3) (In ₹ mn) & PAT Margin (%)

116.6

92.0

21.3%

21.3%

12.5%

12.0%

9.3%

7.9%

30,063

34,006

9M 23-24

9M 24-25

6,390

7,245

9M 23-24

9M 24-25

3,745

4,084

9M 23-24

9M 24-25

2,786

2,674

9M 23-24

9M 24-25

13.1% Y-o-Y

13.4% Y-o-Y

9.1% Y-o-Y

4.0% Y-o-Y

1. Refer Slide 16 for calculation of EBITDA (Non GaaP) 2. PAT for 9M FY24-25 excludes exceptional item gain of ₹ 62.8 mn which is net of the fair value gain on contingent consideration pertaining to acquisition of a subsidiary in previous years and recognition of impairment loss of goodwill pertaining to a step down subsidiary. 3. PAT for 9M FY23-24 excludes exceptional item gain of ₹ 150.4 mn which is on account of the fair value gain on contingent consideration pertaining to acquisition of a subsidiary in previous years.

14

Q3 FY 24-25 Snapshot •••

Revenue (in ₹ mn) & Billable Transactions (# bn)

Gross Profit (In ₹ mn) & Gross Profit Margin (%)

EBITDA (1) (In ₹ mn) & EBITDA Margin (%)

PAT (2&3) (In ₹ mn) & PAT Margin (%)

21.2%

21.1%

21.1%

12.1%

11.9%

11.7%

9.6%

9.0%

7.2%

40.5

38.9

31.2

10,243

11,134

11,838

2,169

2,349

2,498

Q3 23-24

Q2 24-25

Q3 24-25

Q3 23-24

Q2 24-25

Q3 24-25

1,240

1,324

1,382

Q3 23-24

Q2 24-25

Q3 24-25

986

1,008

855

Q3 23-24

Q2 24-25

Q3 24-25

15.6% Y-o-Y 6.3% Q-o-Q

15.2% Y-o-Y 6.3% Q-o-Q

11.4% Y-o-Y 4.4% Q-o-Q

13.3% Y-o-Y 15.2% Q-o-Q

1. Refer Slide 16 for calculation of EBITDA (Non GaaP) 2. PAT for Q2 FY24-25 excludes exceptional item gain of ₹ 62.8 mn which is net of the fair value gain on contingent consideration pertaining to acquisition of a subsidiary in previous years and recognition of impairment loss of goodwill pertaining to a step down subsidiary. 3. PAT for Q3 FY23-24 excludes exceptional item gain of ₹ 150.4 mn which is on account of the fair value gain on contingent consideration pertaining to acquisition of a subsidiary in previous years.

15

Adjusted EBITDA •••

(In ₹ mn)

EBITDA

(+) Employee stock option expense (non cash)

(+) Net loss on foreign currency transactions and translation

(-) Intangible assets under development

(+) Long term incentive plan

(+) One time consultancy fee (Africa) / Retainer fee (Masivian) paid for market expansion

(+) Non-cash impact related to refundable security deposit provided to MNO

Quarter Ended

Nine months ended

31.12.2024

30.09.2024

31.12.2023

31.12.2024

31.12.2023

1,298.2

1,352.3

1,252

4,050.4

3,856.2

4.4

43.1

21.3

57.1

-

-

8.9

-

37.7

-

-

-

(9.8)

-

31.8

-

29.9

-

25.4

(49.7)

-

87.7

57.1

-

38.8

-

91.7

-

29.9

-

Adjusted EBITDA (Non-GAAP)

1,381.5

1,323.5

1,240.4

4,084.0

3,745.1

EBITDA margin % on a Non-GAAP basis

11.7%

11.9%

12.1%

12.0%

12.5%

(1) EBITDA = Profit before exceptional item minus (-) Other income plus (+) Finance cost and depreciation..

Management uses the non-GAAP financial information, collectively, to evaluate its ongoing operations and for internal planning and forecasting purposes. Non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with Indian Accounting Standard (Ind AS), and may be different from similarly titled non-GAAP measures used by other companies.

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16

Cash Flow Conversion •••

Cash flow (in ₹ million)

Profit before tax (Ind AS)

Adjustments for non-cash and non operating items

Adjustments for working capital

Decrease in trade receivables

(Increase) in financial assets and other assets

Increase in trade payables, provisions and other liabilities

Direct taxes paid (net)

Net Cash generated from Operation Activities (CFO) (Ind AS)

Adjusted EBITDA

CFO/EBITDA

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9M FY 24-25

3,471.7

758.9

867.6

(1,110.3)

886.9

(704.8)

4,170.0

4,084.0

102.1%

17

Human Resource Capital •••

Location wise break-up

Function wise break-up

278

817

539

India

International

60 New Employees joined in Q3 FY24-25

57 Employees left in Q3 FY24-25

18

64

339

817

84

29

283

Tech & Tech Support Sales & Marketing Firewall & other operator solutions General & Admin Strategy, Accounts & Finance Corporate-Business Heads

As on Dec 31, 2024, Employee information excludes Call2Connect

18

Thank You

www.routemobile.com

A

Company

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