Firstsource Solutions Limited

rs,

), Mumbai - 400 051 Dear Madam/ Sir, BSE Limited (Scrip Code: 532809) Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai - 400 001 Sub: Intimation of Analyst/ Institutional Investor Call We are e

INR 63.4 Billion

ties Deep partnerships with clients Average tenure of top 5 clients is over 20 years Revenues of INR 63.4 Billion (US$765 Million) in FY2024 #For clients with trailing 12-months revenue over US$0.25mn *As on 31st

765 Million

ps with clients Average tenure of top 5 clients is over 20 years Revenues of INR 63.4 Billion (US$765 Million) in FY2024 #For clients with trailing 12-months revenue over US$0.25mn *As on 31st December 2024

1.1 Million

ter championship culture, contribute to the development & growth of sports culture globally Over 1.1 Million Shareholders One of India’s new-age and fastest growing Conglomerates Strong workforce of 50,000+

3 %

rth America, a new logo for us, for providing customer service and back-office operations % 7 . 7 3 % 4 . 5 3 % 8 . 1 3 % 6 . 0 3 % 4 . 1 3 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Q3FY25 *For employees in

25%

ional Impact: AI Coach - our in-house agent training program – has improved speed to competency by 25%; 100% of internal technology team is AI enabled Mortgage LLM The Future of AI-Powered Mortgage Pr

100%

Impact: AI Coach - our in-house agent training program – has improved speed to competency by 25%; 100% of internal technology team is AI enabled Mortgage LLM The Future of AI-Powered Mortgage Processi

15.42%

ublished Our 1st Task Force on Climate-related Financial Disclosures report for FY24 Environment ~15.42% Renewable energy mix All UK Offices are supplied with renewable energy 100% Waste disposed

68.97%

mix All UK Offices are supplied with renewable energy 100% Waste disposed to waste handler 68.97% Reduction in Scope 1 emission vs. FY23 100% Beverage vending machines in UK are plastic free

44.41%

Reduction in Scope 1 emission vs. FY23 100% Beverage vending machines in UK are plastic free ~44.41% of the total workforce comprise of women Level 3 Disability Confident Leader in the UK 15,507

INR 11

men Level 3 Disability Confident Leader in the UK 15,507 CSR – Hours of Volunteering Social INR 11 Mn Spent directly through our CSR Initiatives 75% New suppliers screened on E&S KPI Governance

75%

,507 CSR – Hours of Volunteering Social INR 11 Mn Spent directly through our CSR Initiatives 75% New suppliers screened on E&S KPI Governance 54.5% of the Board are Independent Directors 18