UNIECOMNSE31 January 2025

Unicommerce Esolutions Limited has informed the Exchange about Investor Presentation

Unicommerce Esolutions Limited

31st January, 2025

National Stock Exchange of India Ltd. Exchange Plaza, C – 1, Block G Bandra-Kurla Complex, Bandra (E), Mumbai-400 051 Symbol: UNIECOM

BSE Limited Phiroze Jeejeebhoy Towers, Dalal Street, Mumbai 400 001 Scrip Code: 544227

Subject: Update under Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 (‘SEBI Listing Regulations’)

Reference: Audited (Standalone & Consolidated) Financial Results for the quarter & nine month ended on 31st December, 2024.

Dear Sir/Madam,

Pursuant to Regulation 30 of SEBI Listing Regulations, as amended from time to time, an in continuation to our earlier communication sent on 29th January, 2025.

Please find enclosed the Investor Presentation for the Audited (Standalone & Consolidated) Financial Results for the quarter and nine month ended on 31st December, 2024.

The same is available on the website of the Company at https://unicommerce.com/

You are requested to kindly take the abovementioned on record.

Thanking you.

For UNICOMMERCE ESOLUTIONS LIMITED

_________________ Name: Kapil Makhija Designation: Managing Director & CEO DIN: 07916109 Address: Sector 44, Gurugram, Haryana Encl: As above

Unicommerce eSolutions Ltd. Registered Office: Mezzanine Floor, A-83, Okhla Industrial Area Phase-II, New Delhi 110020 India Corporate Office: Landmark House, Plot No. 65, 6 & 7th Floor, Sector 44, Gurugram, Haryana 22003 India Tel +91-888 7790 22, email: contactus@unicommerce.com I Web: www.unicommerce.com ICIN: U74140DL2012PLC230932

From Click

To Delivery

Increase Sales

Streamline Operations

Reduce Costs

Disclaimer

This presentation and the accompanying slides (the “Presentation”), which have been prepared by Unicommerce eSolutions Limited (the “Company”), have been prepared solely for information purposes and do not constitute any offer, recommendation or invitation to purchase or subscribe for any securities, and shall not form the basis or be relied on in connection with any contract or binding commitment whatsoever. No offering of securities of the Company will be made except by means of a statutory offering document containing detailed information about the Company.

This Presentation has been prepared by the Company based on information and data which the Company considers reliable, but the Company makes no representation or warranty, express or implied, whatsoever, and no reliance shall be placed on, the truth, accuracy, completeness, fairness and reasonableness of the contents of this Presentation. This Presentation may not be all inclusive and may not contain all of the information that you may consider material. Any liability in respect of the contents of, or any omission from, this Presentation is expressly excluded.

Certain matters discussed in this Presentation may contain statements regarding the Company’s market opportunity and business prospects that are individually and collectively forward-looking statements. Such forward-looking statements are not guarantees of future performance. The statements in this Presentation are subject to known and unknown risks, uncertainties and assumptions that are diﬃcult to predict. These risks and uncertainties include, but are not limited to, the performance of the industry in India and world-wide, competition, the company’s ability to successfully implement its strategy, the Company’s future levels of growth and expansion, technological implementation, changes and advancements, changes in revenue, income or cash ﬂows, the Company’s market preferences and its exposure to market risks, as well as other risks.

The Company assumes no obligation to update any forward-looking information contained in this Presentation. Any forward-looking statements and projections made by third parties included in this Presentation are not adopted by the Company and the Company is not responsible for such third-party statements and projections. The information contained in this presentation is subject to change without any obligation on the Company to notify any person of such revisions or change. Past performance is not indicative of future results. This Presentation shall not be deemed as tax, legal or investment advice or opinion regarding the speciﬁc investment objectives or ﬁnancial situation of any person.

Agenda

Company Overview

Advantage Unicommerce

Business Updates

Agenda

Company Overview

Advantage Unicommerce

Business Updates

Unicommerce simpliﬁes eCommerce by automating brand’s and retailer’s operations across the eCommerce order journey eCommerce Order Journey

Pre-Purchase

Customer Engagement Layer (Front-end)

Post-Purchase

Transaction Processing Layer (Nerve Centre)

Order Fulﬁlment Layer

Brands interacts with consumer through this layer

Brand receives and processes the order for shipment

The order is shipped and delivered to the consumer

Order placement, Marketing Automation, Checkout Optimisation, Payments etc.

Facility & Courier Allocation, Inventory Mgmt. & Order Processing

Order Tracking, Courier Aggregation, Reconciliation, Delivery Operations

Unicommerce is India’s largest eCommerce enablement SaaS platform in the transaction processing layer by revenue1

Source: 1. For FY 23 revenue as per Redseer Report

With Shipway Technology’s acquisition, Unicommerce provides SaaS solutions across the full-stack of eCommerce enablement

Customer Engagement Layer

Transaction Processing Layer

Order Fulﬁlment Layer

Marketing Automation Platform

Order Processing Platform

Logistics Management Platform

110 Mn+ Annual Notiﬁcations Run-Rate1

1,036 Mn+ Annual Transaction Run-Rate2

11,860+ Client Facilities3

7 Mn+ Annual Shipments Run-Rate1

Note: 1) For Shipway and Convertway, the average daily shipments or notiﬁcations have been taken into account from the transaction date 17th Nov’24 to 31sr Dec’24 and multiplied by 365 to arrive at the annualised run-rate; Numbers included are on a limited review basis 2) Invoice items processed in Q3 FY 25 multiplied 4; 3) Includes both warehouses and stores

We provide an extensive suite of products to simplify eCommerce for brands and sellers

Customer Engagement Layer

Transaction Processing Layer

Order Fulﬁlment Layer

Marketing Automation (Whatsapp/SMS)

Live Whatsapp Chatbot

Order Management System

Courier Aggregation

Warehouse & Inventory Management System

NDR Management

User List Creation

Omnichannel Retail Solution

RTO Reduction Suite

Targeted Campaigns

Seller Management Panel

Branded Tracking Page

Smart Customer Segmentation

UniReco

Shipping, Return & Exchange Automation

Detailed Analytics and Reporting Across the eCommerce Order Journey

7 7

Marquee clients base uses Unicommerce’s eCommerce Stack

Fashion, Footwear & Accessories

Beauty, Personal Care & FMCG

7,000+1 Clients

Pharma, Nutrition & Medical

Home & Services

Electronics

Brand aggregators & house of brands

International

Note: 1. As of Q3 FY25; Logos displayed are for representation purposes only and remain the property of their respective owners.

….and more

Agenda

Company Overview

Advantage Unicommerce

Business Updates

Fast-growing Indian eCommerce presents substantial growth opportunity; TAM expanded further by Shipway’s acquisition

Growth Drivers – Core Products in India1

Total Addressable Market, 20241

eCommerce Market ($ Bn)

eCommerce Shipments (Bn)

$1,150+ Mn of combined TAM4

CAGR: 23%

140

CAGR: 31%

4.3

53%

47%

12.8

35%

65%

$260 Mn

Market for core products

$420 Mn

Market for complementary product offerings2

$470+ Mn

Market for Courier Aggregation3

Unicommerce processed ~20-25% of India’s eCommerce dropship volumes during 2023

Notes: 1. Source: Redseer Report 2. Expansion of product portfolio into complementary product offerings, opportunity to build products in adjacencies across the eCommerce order journey and up-sell / cross-sell them to clients 3) Internal estimate for courier aggregation market INR 3,800-4,300 Crore; 4. Marketing Automation TAM is over and above the current combined TAM

Unicommerce is well-placed to win the market

Comprehensive, One-Stop eCommerce Enablement Platform

Scalable Technology Platform with 270+ Seamless Integrations

Strong Network Effects with Sticky Customer Relationships

Feature-rich, proprietary technology platform makes Unicommerce a preferred choice for customers and has created a strong right to win in the market for us

Comprehensive eCommerce Enablement Platform

Unicommerce has a comprehensive suite of eCommerce solutions with new additions of capabilities from Shipway & Convertway …

One Stop eCommerce Enabler

Single platform for all eCommerce enablement use cases through continuous product suite enhancement

Focus on full stack of eCommerce

Customer Centric Approach

With a long-established customer base, actively exchange industry trends and collaborate on new feature developments

Leverage Existing Client Base

Drive incremental revenue through cross selling of new products

Our vision is to leverage our leading industry position to be the one-stop eCommerce enablement platform

Comprehensive eCommerce Enablement Platform

… to automate order processing, warehouses, inventory, couriers and marketing for eCommerce businesses

Convertway + Uniware + Shipway = One stop eCommerce enabler to simplify eCommerce and accelerate growth for eCommerce brands and sellers

Customer Engagement Layer

Transaction Processing Layer

Order Fulﬁllment Layer

From Click

Increase Sales

Streamline Operations

Reduce Costs

(SMS & Whatsapp Mktg Automation, Chatbots)

(OMS, WMS, Omni-RMS, Seller Panel, UniReco)

(Shipping Aggregation, Shipping Automation)

To Delivery

Scalable Technology Platform with 270+ Seamless Integrations

Strong and growing network with 270+ plug & play integrations

142 Marketplaces & Webstores1

118 Logistics Partners1

11 ERPs and POS systems1

270+ Technology & Partner Integrations

….and more

Update latest inventory across sales channels and processes incoming orders through a uniﬁed workﬂow

Automate order pick-up and other 3PL-related processes

Enable automated transfer of transactional information

Wide range of seamless integrations makes us an integral part of the client’s tech stack

Notes: 1. As of Q3 FY25

Strong Network Effects with Sticky Client Relationships

Strong network effects driving growth Robust product, extensive integrations, expanding sticky client relationships are boosting network effects, economies of scale

Scalable Technology With Feature Rich Product Portfolio & Integrations

Feature rich product portfolio and more integrations drive more clients and order volume

More clients and usage drives more revenue and growth

Steady revenue growth and operating leverage drives proﬁtability empowering us to innovate and expand our product portfolio

Case Studies

4.9 Mn+ live inventory managed with a 72% drop in returns for a women’s wellness brand using Uniware

Problem Areas

●

Uniﬁed platform for B2C and B2B operations

● Manage 450+ SKUs with support for ad-hoc bundling ●

Optimize order allocation & routing for fast processing

●

Centralized reporting for streamlined monitoring

Single invoice for mixed-product orders

Real-time cart updates to downstream systems

Use Cases Implemented

●

Single-window OMS for real-time B2B and B2C Orders

Advanced bundling and expiry management

Eﬃcient routing with 30+ allocation rules

Customized reporting with tally integration

Specialized invoice template for mixed SKUs

Custom Magento integration

Custom ﬁelds to capture customer plan details

Scale Managed

4.9 Mn+ Live Inventory Count

6+ Warehouses Managed

Operational Impact

Growth Impact

58% Drop in SLA Breach Rate

7x Growth in Catalog Count

72% Drop in Customer Return Rate

3x Growth in Order Items

42% drop in customer returns for a renowned apparel brand with 1 Mn orders processed over a year using Shipway

Problem Areas

●

Ineﬃcient order allocation across warehouses

Higher costs from ineﬃcient carrier selection

Limited real-time order tracking for end consumers

Increased customer support queries

High return-to-origin (RTO) / customer return rates impacting

proﬁts

Use Cases Implemented

●

Automated courier allocation to optimize delivery and reduce

shipping costs

Real-time shipment tracking and updates to reduce customer

inquiries and RTOs

Streamlined Non-Delivery Report (NDR) management with

automated WhatsApp and SMS follow-ups

Customizable workﬂows tailored to operational needs

Scale Managed

1.0 Mn+ Orders Managed

29,000+ Pincodes Served

Operational Impact

42% Drop in Courier Return Rate

70%+ Drop in Customer Tickets

10% Drop in Logistics Costs

Growth Impact

63% Increase in

Order Volume

INR 5.6 Mn+ additional revenue generated monthly for a sexual wellness brand with a low-cost campaign using Convertway

Problem Areas

●

Low conversion of website traﬃc into paying customers

Diﬃculty collecting visitor database

High cart abandonment leading to revenue loss

Low ROI from SMS marketing campaigns

Challenges in automating basic welcome and

cart abandonment campaigns

Scale Managed

Growth Impact

4.9 Mn+ Notiﬁcations Sent

1.0 Mn+ Monthly Website Visitors

INR 5.6 Mn+ Additional Revenue Generated Monthly1

15% Subscriber List Growth

2.5X Campaign ROI Generated

Use Cases Implemented

●

Implemented gamiﬁcation to effectively grow the potential

buyer list

Deployed abandoned cart ﬂows to recover lost revenue from

uncompleted purchases

Optimized SMS campaigns to improve ROI

Streamlined processes for welcome messages, abandoned cart

reminders through automation

Notes: 1. Average monthly revenue generated for Q3 FY25

Agenda

Company Overview

Advantage Unicommerce

Business Updates

Management Commentary

“We are pleased to report a strong YoY performance for both Q3 FY25 and 9M FY25, demonstrating our strong momentum.

This quarter, we continued expanding our enterprise client base, onboarding marquee brands such as Hidesign and Hummel while strengthening our engagement with existing clients like SUGAR Cosmetics. Our platform usage has seen a steady rise, achieving an annualized run rate of over 1 billion order items processed, reﬂecting the increasing adoption of our solutions.

Our strategic acquisitions of Shipway and Convertway have strengthened our position as a leading e-commerce enablement platform. With a combined customer base of 7,000+ across the three platforms, we are unlocking upsell and cross-sell opportunities, further enhancing the value we deliver across the e-commerce ecosystem.

Kapil Makhija MD & CEO

As India’s eCommerce market expands, we are well-positioned to capitalize on this opportunity. With our differentiated offerings, we remain conﬁdent in Unicommerce’s ability to drive sustained growth and proﬁtability.”

“In Q3 FY25, including the Shipway acquisition effective December 17, 2024, our revenue grew by 26.1% YoY, reaching INR 327.4 Mn. For 9M FY25, revenue increased 16.2% YoY to INR 895.2 Mn, reﬂecting our consistent expansion.

Strong operating leverage in our business led to signiﬁcant proﬁtability improvements. Adjusted EBITDA for Q3 FY25 increased by 63.5% YoY to INR 88.8 Mn, while for 9M FY25, it grew 42.7% YoY to INR 195.1 Mn. Our Adjusted EBITDA margin expanded by 620 bps YoY to 27.1% in Q3 FY25 and by 405 bps YoY to 21.8% for 9M FY25.

Additionally, Proﬁt After Tax (PAT) saw a strong growth of 62.3% YoY, reaching INR 62.9 Mn in Q3 FY25, while 9M FY25 PAT grew 39.3% YoY to INR 142.8 Mn.

Anurag Mittal CFO

With the expansion of our product offerings, continued operational eﬃciencies and inherent operating leverage, we are committed to delivering long-term value to our stakeholders while sustaining proﬁtable growth.”

Q3 FY25 – P&L Highlights 26%+ YoY Revenue growth and 62%+ PAT growth

xx% Margins%

Revenue

Adjusted EBITDA1

Proﬁt After Tax

INR (Mn)

327.4

259.6

20.9%

54.3

27.1%

88.8

14.9%

19.2%

62.9

38.8

26.1% YoY ^

63.5% YoY ^

62.3% YoY ^

We believe, below are the growth drivers for us:

•

Share of revenue for the consumer industry from ecommerce channel has been consistently increasing. Company’s revenues are linked to the number of transactions. With the number of transactions growing, this would help the Company to grow its business further. China did ~130+ Bn shipments2 in 2023 whereas India did ~4.3 Bn shipments3 in FY24, highlighting a signiﬁcant headroom for growth for us going ahead

The eCommerce industry is currently underpenetrated, and there is large scope for the company to add to its existing client base

Company continues to work on new use cases and therefore the new products launch will be key driver of growth

Company has identiﬁed new geographies wherein the product can be marketed to attract new customers

Notes: Consolidated ﬁnancials includes subsidiary (Shipway Technology) ﬁnancials for 15 days (17th Dec’24 to 31st Dec’24); ^YoY compares Q3FY25 with Q3FY24; (1) Adjusted EBITDA has been arrived at by adding share-based payment expenses (part of employee beneﬁts expenses) to EBITDA. EBITDA refers to earning before interest, taxes, depreciation and amortisation which has been arrived at by adding total tax expense, ﬁnance cost, depreciation and amortisation expense and reducing other income to the PAT (2) China Federation of Logistics and Purchasing (CFLP), Global Times, Jan-2024 (3) Redseer Report

9M FY25 – P&L Highlights 16%+ YoY Revenue growth and 39%+ PAT growth

xx% Margins%

Revenue

Adjusted EBITDA1

Proﬁt After Tax

INR (Mn)

895.2

17.7%

21.8%

13.3%

15.9%

770.5

195.1

142.8

136.8

102.5

16.2% YoY ^

42.7% YoY ^

39.3% YoY ^

Appendix

eCOMMERCE

Key Performance Indicators

Key Performance Indicators – Q3 FY25

KPIs^

Revenue from contract with customers1

Total Income

Total Expense

Gross Margin%2

Adj. EBITDA6

Adj EBITDA Margin%7

EBITDA4

EBITDA Margin%5

PBT

PBT Margin%3

PAT

PAT Margin%

Annual Recurring Revenue8

Total Enterprise Clients (in Nos.)#

Revenue per Employee9#

Number of items processed (in Mn)#

Share of Revenue from Top 10 Clients (%)#

Q3 FY25

Q2 FY25

Q3 FY24

327.4

342.4

256.8

72.8%

88.8

27.1%

83.3

25.4%

85.6

26.1%

62.9

19.2%

293.1

306.0

245.8

78.6%

61.7

21.0%

57.1

19.5%

60.1

20.5%

44.7

15.3%

259.6

276.6

224.4

78.6%

54.3

20.9%

45.5

17.5%

52.1

20.1%

38.8

14.9%

1,309.6

1,172.3

1,038.2

934

3.3

259.1

20.4%

904

3.3

232.8

21.6%

782

3.3

225.3

25.5%

Financial numbers in INR Million

QoQ Growth

11.7%

11.9%

4.5%

YoY Growth

26.1%

23.8%

14.4%

(581 bps)

(578 bps)

44.0%

608 bps

45.7%

594 bps

42.3%

562 bps

40.6%

395 bps

11.1%

3.3%

11.3%

63.5%

620 bps

82.9%

789 bps

64.2%

606 bps

62.3%

428 bps

26.1%

19.4%

15.0%

(118 bps)

(514 bps)

Notes: ^Unaudited & basis management of accounts (1) Revenue from contract with customers is total revenue generated by our Company from SaaS income, excluding other income sources. (2) Gross margin percentage represents the margin generated by the business after deducting the direct costs incurred to serve the clients, divided by revenue from contract with customers during the respective period / year. Direct costs include server hosting expense, software services and support cost attributable to business operation. (3) Restated Proﬁt Before Tax Margin % represents Restated Proﬁt Before Tax as a % of revenue from contract with customers for the respective period / year.(4) EBITDA refers to earning before interest, taxes, depreciation and amortisation which has been arrived at by adding total tax expense, ﬁnance cost, depreciation and amortisation expense and reducing other income to the restated proﬁt for the period / year. (5) EBITDA Margin % represents EBITDA as a % of revenue from contract with customers for the respective period / year. (6) Adjusted EBITDA represents adjusted earnings before interest, taxes, depreciation and amortisation which has been arrived at by adding share-based payment expenses (part of employee beneﬁts expenses) to EBITDA. EBITDA refers to earning before interest, taxes, depreciation and amortisation which has been arrived at by adding total tax expense, ﬁnance cost, depreciation and amortisation expense and reducing other income to the restated proﬁt for the period / year. (7) Adjusted EBITDA Margin % represents Adjusted EBITDA as a % of revenue from contract with customers for the respective period / year. (8) Annual Recurring Revenue (“ARR”) is deﬁned as revenue from contract with customers in the most recent quarter of the respective periods multiplied by 4. (9) Revenue from contract with customers / employee represents revenue from contract with customers divided by the average number of employees for the respective periods. For quarter periods, the ratio has been calculated on the basis of annualised revenue from contract with customers for the given period / year; (#) KPIs relate to Uniware platform only

Key Performance Indicators – 9M FY25

KPIs^

Revenue from contract with customers1

Total Income

Total Expense

Gross Margin%2

Adj. EBITDA6

Adj EBITDA Margin%7

EBITDA4

EBITDA Margin%5

PBT

PBT Margin%3

PAT

PAT Margin%

Annual Recurring Revenue8

Total Enterprise Clients (in Nos.)#

Revenue per Employee9#

Number of items processed (in Mn)#

Share of Revenue from Top 10 Clients (%)#

9M FY25

9M FY24

895.2

938.6

745.4

76.4%

195.1

21.8%

182.4

20.4%

193.1

21.6%

142.8

15.9%

1,309.6

934

3.2

704.7

20.1%

770.5

817.1

680.2

78.4%

136.8

17.7%

107.8

14.0%

136.9

17.8%

102.5

13.3%

1,038.2

782

3.3

574.4

28.4%

FY24

1,035.8

1,094.3

919.6

78.5%

181.6

17.5%

144.2

13.9%

174.8

16.9%

131.2

12.7%

1,060.0

795

3.2

772.3

27.4%

Financial numbers in INR Million

YoY Growth

16.2%

14.9%

9.6%

(192 bps)

42.7%

405 bps

69.2%

639 bps

41.1%

381 bps

39.3%

265 bps

26.1%

19.4%

(1.9%)

22.7%

(833 bps)

eCOMMERCE

Financials

P&L – Quarterly

Particulars

Income

Revenue from contract with customers

Other income

Total income (I)

Expenses

Employee beneﬁts expense

Server hosting expense

Depreciation and amortisation expense

Finance costs

Other expenses

Total expense (II)

Proﬁt before tax (III = I-II)

Current tax

Adjustment of tax relating to earlier periods

Deferred tax

Income tax expense (IV)

Proﬁt for the quarter/year (V= III-IV)

For the quarter ended December 31, 2024 (Audited)

For the quarter ended September 30, 2024 (Audited)

For the quarter ended December 31, 2023 (Unaudited)

For the year ended March 31, 2024 (Audited)

(Consolidated numbers In INR Million)

327.40

15.00

342.40

128.12

21.67

11.39

1.29

94.34

256.81

85.59

9.06

11.38

2.25

22.69

62.90

293.07

12.90

305.97

160.91

13.03

8.46

1.43

61.99

245.82

60.15

17.86

(2.45)

15.41

44.74

259.56

16.99

276.55

143.65

15.48

8.88

1.53

54.89

224.43

52.12

13.67

(0.32)

13.35

38.77

1,035.81

58.53

1,094.34

649.57

54.06

24.02

3.89

188.01

919.55

174.79

47.84

(0.39)

(3.83)

43.62

131.17

P&L – 9 Months

Particulars

Income

Revenue from contract with customers

Other income

Total income (I)

Expenses

Employee beneﬁts expense

Server hosting expense

Depreciation and amortisation expense

Finance costs

Other expenses

Total expense (II)

Proﬁt before tax (III = I-II)

Current tax

Adjustment of tax relating to earlier periods

Deferred tax

Income tax expense (IV)

Proﬁt for the quarter/year (V= III-IV)

For the nine months ended December 31, 2024 (Audited)

For the nine months ended December 31, 2023 (Unaudited)

For the year ended March 31, 2024 (Audited)

(Consolidated numbers In INR Million)

895.16

43.41

938.57

454.50

46.58

28.39

4.28

211.70

745.45

193.12

41.76

11.38

(2.78)

50.36

142.76

770.47

46.59

817.06

488.84

40.03

15.29

2.20

133.83

680.19

136.87

37.51

(0.39)

(2.72)

34.40

102.47

1,035.81

58.53

1,094.34

649.57

54.06

24.02

3.89

188.01

919.55

174.79

47.84

(0.39)

(3.83)

43.62

131.17

For further information, please contact

Company:

Investor Relations Advisors:

CIN: L74140DL2012PLC230932 Mr. Deepak Gupta – Director, Strategy & Investor Relations investor.relations@unicommerce.com

CIN: U74140MH2010PTC204285 Mr. Rahul Agarwal / Mr. Karan Thakker rahul.agarwal@sgapl.net / karan.thakker@sgapl.net +91 98214 38864 / +91 81699 62562

www.unicommerce.com

www.sgapl.net

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