Bajaj Finserv Limited
11,840words
1turns
0analyst exchanges
0executives
Key numbers — 40 extracted
51.39%
74%
80.10%
100%
88.75%
54.73%
26%
rs
9
rs,
32%
34%
22%
Guidance — 8 items
Integrations
opening
“1.93 L Policies Issued with over 11.8 MM of Business Booking WhatsApp BOING 2.0 + Other Chatbots Various new features & enhancements were done in BOING and other BOTS 2.12 MM Unique Users, 176 MM Messages Exchanged * Numbers are as on FY25.”
Integrations
opening
“players) • Retail Claims Settlement Ratio of 99.23% and Group Claims Settlement Ratio of 99.84% as on 31 Mar 2024 All metric are for five year period FY2019 to FY2024; *VNB CAGR of industry is of 4 private listed players (information available) i.e.”
Integrations
opening
“~26K active employees, with 97.06% adoption 90% adoption with ~5.4k monthly active users & ~1.28 MM sessions in FY25 15% increase in calls answered over FY24 with ~USD 1.15 MM cumulative renewal collection for FY25 25% increase in total sessions as compared to FY’24 – 0.5 MM+ Sessions recorded * Numbers are for FY2025 40 BALIC – Risk Management Product Pricing ▪ Prudent assumptions built in product pricing.”
Integrations
opening
“CAGR is calculated for period FY20 to FY25 Note : Numbers used in the above table are compliant with International Financial Reporting Standards; Consol.”
Integrations
opening
“CAGR is calculated for period FY20 to FY25 Note : Numbers used in the above table are compliant with International Financial Reporting Standards; Consol.”
Integrations
opening
“Any opinion, estimate or projection constitutes a judgment as of the date of this presentation, and there can be no assurance that future results or events will be consistent with any such opinion, estimate or projection.”
Integrations
opening
“No representation, warranty, guarantee or undertaking, express or implied, is or will be made as to, and no reliance should be placed on, the accuracy, completeness, correctness or fairness of the information, estimates, projections and opinions contained in this presentation.”
Integrations
opening
“By viewing this presentation you acknowledge that you will be solely responsible for your own assessment of the market and the market position of the Company and that you will conduct your own analysis and be solely responsible for forming your own view of the potential future performance of the business of the Company.”
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Risks & concerns — 8 flagged
All others are for the period The usage of the app launched for Farmer Community has seen a significant uptake 1.62 MM Downloads Voice Bot AI enabled multilingual voice bot developed for Non-motor & Agri Claim intimation and Motor & health claim intimation & status 6.4 L Claim intimation / status check calls 23 BAGIC – Risk Management Asset Quality ▪ 96.3% of the debt portfolio in AAA and sovereign assets and 87.9% of Equity in Nifty 50 stocks & 95.8% in BSE100 stocks.
— Integrations
▪ Robust investigation, loss management & analytics intervention Re-Insurance ▪ Reinsurance ceded only to A- and above & AA rated foreign reinsurers and GIC ▪ Large reinsurance capacity & optimum retention ▪ Robust process and analytics to monitor concentration of risk ▪ Catastrophic events adequately covered Reserving & Solvency ultimate for long-tail claim management (Motor TP) over Vintages.
— Integrations
Allowance for risk is provided in computing cash flows for various risks and the cost of risk capital.
— Integrations
Investment returns are derived from the risk free yield curve.
— Integrations
~26K active employees, with 97.06% adoption 90% adoption with ~5.4k monthly active users & ~1.28 MM sessions in FY25 15% increase in calls answered over FY24 with ~USD 1.15 MM cumulative renewal collection for FY25 25% increase in total sessions as compared to FY’24 – 0.5 MM+ Sessions recorded * Numbers are for FY2025 40 BALIC – Risk Management Product Pricing ▪ Prudent assumptions built in product pricing.
— Integrations
▪ High Credit Quality investments in Fixed Income schemes to ensure safety and mitigate risk.
— Integrations
69 BHFL – Key Strategic Differentiators STRATEGY Focus on building a low-risk balance sheet with medium ROE.
— Integrations
Strive to adopt environmental practices and processes that minimize / eliminate the adverse impact of company operations on the environment.
— Integrations
Speaking time
1
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Opening remarks
Integrations
A total of 484 integrations were delivered across 94 partners (51 new Partners) • New Product journeys: End-to-End journeys developed for 6 new products along with 9 new add-ons & 176 generic products • LMS & Pre-inspection app for Cattle: Comprehensive solutions suite for cattle business, which includes a LMS designed for banks to generate leads, a real-time pre-inspection app to streamline the inspection process and improve efficiency 22 AI – Artificial Intelligence, RPA – Robotic Process Automation, * NPS conducted by an independent agency across the customer journey for FY2024 Key Technology & Customer Initiatives of FY 2025 –[2/2] Existing Digital Capabilities Enhanced & Scaled-up Website Caringly Yours App* Our website is now available in 7 different languages for our customers 29.8 MM Visitors | 6.5 L Policies Issued Our Customer facing app remains amongst the most used app in Insurance Industry 5.37 MM Total Downloads | 9.58 L Active Users BAGICARE – CRM B Care Portal & App Omn
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