ROUTE MOBILE LIMITED has informed the Exchange about Investor Presentation
Ref No: RML/2025-26/
Date: May 7, 2025
577
To, BSE Limited Scrip Code: 543228
Dear Sir/Madam,
Sub: Investor Presentation
National Stock Exchange of India Limited Symbol: ROUTE
Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations 2015, we are enclosing herewith the Investor Presentation, that will be presented on May 8, 2025 to the Analysts in connection with the audited financial results of the Company for the quarter and year ended March 31, 2025.
The same is also available on the Company’s website at www.routemobile.com
You are requested to take the above information on record.
Thanking you, Yours truly, For Route Mobile Limited
___________________________________________________________________________ Rathindra Das Group Head Legal, Company Secretary & Compliance Officer M. No.: F12663
Encl: as above
Earnings Update Q4 and FY 24-25
Investor Presentation May 7, 2025
A
Company
Safe Harbor
Certain statements mentioned in this presentation concerning our future growth prospects are forward looking statements (the “Forward
Statements”) and are based on reasonable expectations of the management, which involves a number of risks, and uncertainties that could cause
actual results to differ materially from those in such Forward Statements. The risks and uncertainties relating to these Forward Statements include,
but are not limited to, risks and uncertainties regarding fluctuations in our earnings, fluctuations in foreign exchange rates, revenue and profits, our
ability to generate and manage growth, competition in CPaaS globally, wage increases in India, our ability to attract and retain highly skilled
professionals, time and cost overruns on fixed-price and fixed time frame contracts, industry segment concentration, our ability to manage our
international operations, our revenues being highly dependent on clients in the United States of America, reduced demand for technology in our
key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential
acquisitions, liability for damages on our service contracts, withdrawal of fiscal governmental incentives, political instability, adverse impact of global
pandemics (including COVID-19 impact), war, legal restrictions on raising capital or acquiring companies, unauthorized use of our intellectual
property(ies) and general economic conditions affecting our businesses and industry. We may, from time to time, make additional written and oral
Forward Statements . We do not undertake to update any Forward Statements that may be made from time to time by us or on our behalf, unless
required under the law.
2
Route Mobile - Industry Leading Global CPaaS Platform
RML offers a scalable and flexible Omnichannel CPaaS platform to enterprises across industry verticals, globally
₹45,756 mn FY 24-25 Revenue 34% Revenue CAGR FY2021 - FY2025
280+ direct MNO connects, overall access to 900+ MNOs (Super Network)
₹5,278 mn FY 24-25 EBITDA 32% EBITDA CAGR FY2021 – FY2025
Global footprint across 20+ locations; 3,200+ active billable clients
156 bn Billable transactions processed in FY24-25 107% Net revenue retention
Infrastructure comprising 20 data centers and 6 SMSCs globally
₹ 8,918 mn Net Cash as on 31 March 2025 114% CFO / EBITDA conversion in FY24-25
ESG leader, rated “A” by a reputed ESG rating agency
₹50.69 Earning Per Share (EPS) in FY 24-25
Niche Player in Magic Quadrant for CPaaS 2024 – Gartner Key Vendor in four Hype Cycle Reports – Gartner “Top Tier 1 A2P SMS vendor” – Rocco
Board proposed ₹2 per share final dividend
3
Global Diaspora - Footprint & Super Network
Europe
Direct MNO 110
Employees 30
APAC
Direct MNO 36
Employees 9
Americas
Direct MNO 53
Employees 213
Middle East
Direct MNO 15
Employees 31
Africa
Direct MNO 64
Employees 3
India
Direct MNO 6
Employees 555
16 Firewalls deployed
20 virtualized Data Centers
18 Hubs
800+ Employees
280+ Super Network Widespread global distribution & reach
Data as on March 31, 2025
4
Key Developments
Key Developments in FY 24-25
New Product Achievements
Business Milestones
Launched new AI- powered SMS spam and fraud protection solution: 365guard
Implemented WhatsApp based utility communicati on services for IRCTC
Partnered with PT MRT Jakarta to launch an innovative WhatsApp-based metro ticketing solution
Launched RCS- based ticketing and Google Wallet services for L&T Metro Rail Hyderabad
Expanded our WhatsApp based Ticketing to include
Route Mobile hosts the Belgian Economic Mission led by HRH Princess Astrid, strengthening Indo- Belgium business ties through strategic collaboration
Received the 'Partnership Award' at the RCS World Tour - India for introducing in Transit vertical
RCS Business Messaging
Awarded Solutions Partner of the Year 2024 - India at the Meta WhatsApp Business Summit
We’re a Platinum Winner!
Conversational Commerce Solution Innovation
at Telco Innovation Awards 2025 by Juniper Research
Honored with two prestigious Exchange4media awards: Demand Generation Vendor/User of the Year and Best Use of Martech in Travel, Hospitality and Leisure
We have featured as a Niche Player in Gartner Magic Quadrant for CPaaS 2024
6
Focus on Expanding Product Portfolio
Enhanced Customer Support with Search-to-RCS Integration
Customer Care
Fintech and Trading Platform
Fintech and Trading Platform
091xxx xxxxx
We are passionate to help you Ace The Index
Fintech and Trading Platform >
We Provide dedicated support to ensure a seamless experience for its users.
• Customers can initiate an RCS conversation directly from Google search,
and no website navigation is needed.
• A chat option appears within the brand business listing, boosting visibility
and engagement.
• Faster query resolution, simplified access, and a modern support journey—
starting where users search.
New Products Revenue (in ₹ mn)
2,290
FY 23-24
3,168
FY 24-25
7
Key Business Metrics
Diverse Customer Base
Revenue contribution from select industries in FY 24-25
Tier 1 CPaaS partners
Social/ Internet; Edtech and Technology companies Top tier 1 CPaaS partners across the globe
19%
Digital native
Social/ Internet; Edtech and Technology companies
17%
Revenue for Top 50 countries by termination(1)
50%
15%
9%
7%
6%
4%
FinServ
Digital communication solutions for Banking, Insurance and Payment gateways
16%
India
Asia excl. India
Europe
Americas Middle East Africa
Ecommerce
Increasing use of communication APIs to drive customer engagement
Telecom & allied Services
MNOs and telecom OEMs
Retail, Travel & Hospitality
Increasing use of communication APIs to drive customer engagement
(1) Top 50 countries contribute c. 91% of FY24-25 revenue from operations (2) Top 150 customers - contribute c. 90% of FY24-25 revenue from operations
9%
6%
2%
Revenue by customer HQ continent(2)
42%
36%
11%
2%
Americas
Asia
Europe
Africa
9
Growing number of Multi-million dollar accounts with Improving Client Diversification
Clients by Account Size
Client Concentration
5
11
21
74
FY 23-24
>$15mn
>$10mn
>$5mn
>$1mn
8
9
19
71
Top 50
Top 10
Top 5
80%
54%
43%
78%
48%
38%
75%
76%
44%
32%
48%
33%
FY 24-25
FY 21-22
FY 22-23
FY 23-24
FY24-25
10
Strong Recurring Revenue
Recurring Revenue(1) as % of Operating Revenue
87%
92%
90%
FY 22-23
FY 23-24
FY 24-25
107%
Net revenue retention(2)
Deep Customer engagement driving high recurring revenues
(1) Recurring customers defined as customers that have been billed in each of the months over the respective period for FY22-23, FY23-24 and FY24-25 (2) Net revenue retention calculated based on comparison of FY23-24 revenue with FY24-25 revenue
11
Financial Highlights
FY 24-25 Snapshot
Revenue (in ₹ mn) & Billable Transactions (# bn)
Gross Profit (In ₹ mn) & Gross Profit Margin (%)
EBITDA (In ₹ mn) & EBITDA Margin (%)
PAT (1) (In ₹ mn) & PAT Margin (%)
156.0
126
21.4%
20.8%
12.7%
11.5%
9.2%
7.7%
40,233
45,756
FY 23-24
FY 24-25
8,605
9,509
FY 23-24
FY 24-25
5,111
5,278
FY 23-24
FY 24-25
3,720
3,524
FY 23-24
FY 24-25
13.7% Y-o-Y
10.5% Y-o-Y
3.3% Y-o-Y
5.3% Y-o-Y
1. PAT for FY24-25 and FY 23-24 excludes exceptional item gain/loss
13
Q4 FY 24-25 Snapshot
Revenue (in ₹ mn) & Billable Transactions (# bn)
Gross Profit (In ₹ mn) & Gross Profit Margin (%)
EBITDA (In ₹ mn) & EBITDA Margin (%)
PAT (1) (In ₹ mn) & PAT Margin (%)
21.8%
21.1%
19.3%
12.3%
11.0%
10.4%
9.2%
7.2%
7.2%
38.9
39.3
34.0
10,170
11,838
11,750
2,216
2,498
2,264
Q4 23-24
Q3 24-25
Q4 24-25
Q4 23-24
Q3 24-25
Q4 24-25
1,254
1,298
1,219
Q4 23-24
Q3 24-25
Q4 24-25
934
855
850
Q4 23-24
Q3 24-25
Q4 24-25
15.5% Y-o-Y 0.7% Q-o-Q
2.2% Y-o-Y 9.4% Q-o-Q
2.8% Y-o-Y 6.1% Q-o-Q
8.9% Y-o-Y 0.5% Q-o-Q
1. PAT for Q4FY24-25 and Q4 FY23-24 excludes exceptional item
14
Adjusted EBITDA
(In ₹ mn)
EBITDA
(+) Employee stock option expense (non cash)
(-) Intangible assets under development
(+) One time consultancy fee (Africa) / Retainer fee (Masivian) paid for market expansion
(+) Non-cash impact related to refundable security deposit provided to MNO
Adjusted EBITDA (Non-GAAP)
EBITDA margin % on a Non-GAAP basis
Full year
31.03.2025
31.03.2024
5,277.6
5,110.5
31.1
108.2
-
38.8
(61.9)
129.3
29.9
-
5,239.3
4,949.3
11.5%
12.3%
(1) EBITDA = Profit before exceptional item minus (-) Other income plus (+) Finance cost and depreciation..
Management uses the non-GAAP financial information, collectively, to evaluate its ongoing operations and for internal planning and forecasting purposes. Non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with Indian Accounting Standard (Ind AS), and may be different from similarly titled non-GAAP measures used by other companies.
15
Cash Flow Conversion
Cash flow (in ₹ million)
Profit before tax (Ind AS)
Adjustments for non-cash and non operating items
Adjustments for working capital
FY 24-25
FY 23-24
4,261.0
4,550.8
1,316.1
712.8
Decrease/ (increase) in trade receivables
1,279.9
(3,861.2)
Decrease/ (increase) in financial assets and other assets
Increase in trade payables, provisions and other liabilities
Direct taxes paid (net)
Net Cash generated from Operation Activities (Ind AS)
EBITDA
CFO/EBITDA
110.7
41.3
(984.5)
(3,441.4)
1,809.1
(746.1)
6,024.8
(975.9)
5,277.6
114.2%
5,110.7
(19.1%)
16
Working Capital Trend
Working Capital Trend
62
62
FY 22-23
80
66
FY 23-24
80
68
FY 24-25
Days Sales Outstanding
Days Payable
Trade Receivables as on Mar 31, 2025 ₹ 9,328 mn
Trade Payables as on Mar 31, 2025: ₹6,844 mn
Trade Receivables as on Mar 31, 2024 ₹ 10,716 mn
Trade Payables as on Mar 31, 2024 ₹ 6,733 mn
17
Human Resource Capital
Location wise break-up
Function wise break-up
286
841
555
India
International
53 New Employees joined in Q4 FY24-25
29 Employees left in Q4 FY24-25
18
64
352
841
88
26
293
Tech & Tech Support Sales & Marketing Firewall & other operator solutions General & Admin Strategy, Accounts & Finance Corporate-Business Heads
As on Mar 31, 2025, Employee information excludes Call2Connect
18
Thank You
www.routemobile.com
A
Company