SONATSOFTWNSE7 May 2025

Sonata Software Limited has informed the Exchange about Investor Presentation

Sonata Software Limited

7th May, 2025

National Stock Exchange of India Limited Exchange Plaza, Bandra Kurla Complex, Mumbai Kind Attn: Manager, Listing Department Stock Code – SONATSOFTW

BSE Limited P.J. Towers, Dalal Street, Mumbai Kind Attn: Manager, Listing Department Stock Code - 532221

Dear Sirs/Madam,

SUB: INVESTORS’ PRESENTATION

Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are enclosing Investors’ Presentation for the quarter and year ended 31st March, 2025.

The above said presentation is also made available on the Company’s website www.sonata-software.com.

We request you to kindly take the same on record.

Thanking you,

Yours faithfully,

For Sonata Software Limited

Mangal Kulkarni Company Secretary, Compliance Officer and Head Legal

Encl.: As above

Sonata Software Limited - SSL Registered Office: 208, T V Industrial Estate, 2nd Floor, S K Ahire Marg, Worli, Mumbai – 400 030 Corporate Office: Tower-A, Sonata Towers, Global Village (Sattva Global City), RVCE Post, Kengeri Hobli, Mysore Road, Bengaluru - 560059, India CIN: L72200MH1994PLC082110

W: www.sonata-software.com E: info@sonata-software.com T: +91 80 6778 1000

Q4 FY’25

INVESTOR PRESENTATION

www.sonata-software.com

38 Years

IT solutions provider

Public Listed

(SONATSOFTW)

$1B+

Revenue

15.20%

10 years CAGR

6800+

Engineers across US, EU, Asia & ANZ

15+

Different Nationalities

Delivering Outcome-based Modernization Services

Cloud

AI & Data

Dynamics

Managed Services

Automation

Digital Contact Center

Digital transformation using PlatformationTM

Sonata At A Glance

We are a Modernization and a Digital Engineering company powered by our unique PLATFORMATION framework.

Serving Our Global Clients with Right Talent Mix (Global & Local Talent)

Canada Toronto Vancouver

USA Redmond Atlanta, GA Fremont, CA East Brunswick, NJ Dallas

Global Delivery Center & Sales Office

Sales Office

Mexico Guadalajara

UK & Europe London Dublin Amsterdam Stockholm Frankfurt Poland

APAC Bangalore Hyderabad Chennai Delhi Kolkata Pune Mumbai Ahmedabad Selangor (Malaysia) Singapore Shanghai Kumamoto (Japan)

Australia Brisbane Sydney Melbourne

Middle East & Africa Egypt

Key Verticals, Partners, IPs

Industries

TMT Technology, Media and Telecom

RMD Retail, Manuf., Travel and Distribution

BFSI Banking, Financial Services and Insurance

HLS Healthcare and Life Sciences

Tech

Partnership Ecosystem

Domain

Innovation: IPs

LISA Chatbot (Conversational AI)

Workbox.io (Archival)

Lightning Build

Sustainability Target: Net Zero Emission by 2050

Single Use Plastic Free certified

100% Tier 1 suppliers on ESG compliant and trained

UNGC Signatory

SbTi Commitment by FY26

Vision

SCALE – Key Drivers

A top-quartile growth firm

Enabling client’s modernization outcomes and empowering Sonatians to succeed.

Harvest Microsoft sell-to; Dynamics Sustain SITL momentum Retail, Manufacturing, Travel and TMT

Invest Sales, Large deals, BFSI, Healthcare Life Sciences and technical capabilities (AI)

Diversify

Clients: Build multiple large accounts

Brand: Global brand in Modernization

…evolving from Sonata Software to Sonata.AI

Our Performance Vision and aspiration for Sonata

What’s Working Well for Us…

Large Deals 2 Large deals won during Q4FY’25

Modernization Cloud & Data pipeline is 61%

Domestic Business Steady GC growth

AI & Fabric Key deals win

Verticals / Partnerships • MS Sell to, HLS,

BFSI, TMT • AWS and MS

Sell with

We Won Two Large Deals in Q4

Large Deals

Technology Corporation – US

Technology Outsourcing

Multinational Financial Corporation - US

Cloud and Data Transformation

Healthy Large Deals Pipeline

Large Deals Pipeline

45%

of Active Pipeline consists of Large Deals

33%

of Large deals pipeline are with Fortune 500 clients

Quality of Growth – Top Client's Movement

Fortune 50

Fortune 500

Top 10 Accounts

Q4 FY 24

Q3 FY 25

Q4 FY 25

2 clients

3 clients

4 clients

3 clients

4 clients

40% of Top 10 Accounts are Fortune 500 Companies

Large Deal Win: AI Led Platform Modernization

Client Overview

Client is an American Technology, Media and Telecom sector company.

Industry TMT

Areas in Scope

Sonata is the preferred technology outsourcing provider

Client Overview

Client HQ US

Locations 30+ countries

•

Platform Engineering

• Data Services & IT Support

•

LMS Platform

• Workday HR & Finance

•

Salesforce(CRM)

Cyber Security

Large Deal Win: Data Platform(s) Support and Core Application Development

Client Overview

A Global leader in cross-border money transfers and payments, enabling individuals and businesses to send and receive money worldwide. Client offers services through a vast network of agents, retail locations, and digital platforms.

Industry Finance

Areas in Scope

Consolidated Data Platforms Support and Core Applications Development & QA Testing

Client Overview

Client HQ USA

• Data Platform(s) Support

• Data Platform(s) Optimization

•

Core Applications Development and QA Testing

• Data Modernization

Locations +200 countries

Key Bets for The Future….

Microsoft Fabric $31 M pipeline created across 70+ customers; Won key deals Official Microsoft Fabric Featured Partner

AI & Gen AI $34 M Pipeline created across 100+ customers; Won Key deals

Joint GTM MS GTM funding AWS – Rescale Program VMWare->Cloud Migration Compete deals

Verticalization

Focused GTM

Large Deals

Large accounts

Continued focus

Harmoni.AI Sonata’s Responsible-first AI offering for Enterprise scale

Supersizing growth through AI – Key Executions in progress

UK based Travel company Modernize travel operations and deliver a unified, AI-powered experience across global customer.

US based Technology company Transform AI-driven insights, sustainability, and unified operational intelligence to shorten the time taken for new customer onboarding from 2 weeks to less than a day.

Harmoni.AI Workbench – Service Delivery; Synthetic Data with GAN

Harmoni.AI Album: Biz Process Harmoni.AI CX: Customer Support

Launched IntellQA

Live AI tools for Corporate Functions

Supersizing growth through AI

97% of employees trained

Microsoft Partner council member

AWS as Partner

Cloud Apps Modernization

Data & Analytics

Microsoft Business Apps

Service Experience Transformation

Hyper Automation

Managed Services

MSFT Market Place Partners

Our GTM’s are Aligned with Our Partners and Our Investment Focus…

Microsoft-Sonata Partnership: 30+ Years of Jointly Driving Customer Success

Partner for RPA Migration 100

Partner for Microsoft Fabric

Sonata named again in Inner Circle for Microsoft Business Application 2024-25

AI/Gen-AI Industry Partnership

400+ Clients Across The Globe USA, Europe, Asia, India, Australia, Middle East

$650+ Million Per Annum Revenue To Microsoft

3500+ Team On Microsoft Technologies

Microsoft Cloud Solution Partner - Azure Expert MSP Competencies. 10 Advanced Specialization in Dynamics 365, Data Analytics, Teams, CAF, M365, Azure

Joint Execution Microsoft Fasttrack, Global Delivery, Microsoft Consulting Services

Catalyst Led Sales Process Industry Point Of View, Business Value Assessment, Envisioning Workshops, Design Thinking

Industry Clouds Go To Market Healthcare, Retail, Sustainability, Manufacturing

Industry Digital Transformation Retail, CPG, Manufacturing, Telecom, Healthcare, Hi-tech, BFSI

Cybersecurity Investment Partner (CSI)

Client Overview

Industry Life Science

Locations Offices in 8 countries and clinical trials in140 countries

A Global Leader in Clinical Trial Technology

The Pressure Points

Solutions

Results

• Need for developing 100s of AI use cases across 11 product lines

• Enterprise AI "Platform-as-a-

• Faster time-to-market for AI

Service:

innovations

• Siloed and isolated AI/ML initiatives across products

• Duplicated effort and leading sub-optimal cost for product development

• Lack of governance and security

components

threats with usage of LLMs

• Regulatory Compliance Risks

• Standardized development workflows

• Unified AI governance

• Build once reuse many times

across products

• Accelerated time for Concept to

• Secure, compliant AI

production by 50-60%

controls

• Pre-built, reusable AI

• Responsible adoption for AI helped in risk mitigation

• Infrastructure cost savings by 30-

40%

• Competitive advantage in

regulated markets

Success Stories (1/3)…

Development of Transformative AI Platform

Success Stories (2/3)…

End to End D365 CE Implementation with Co-pilot enabled CRM Solution

Client Overview

Industry Retail

Locations 36 countries globally

An India based retail global conglomerate

The Pressure Points

Solutions

Results

• Sub-optimal performance in sales

• End-to-end implementation

• Improved Sales pipeline and

conversions

• Lot of manual processes with

operational inefficiencies

• Higher cost of customer support

operations

• Longer turn around time for

resolving cases.

• Inconsistency in quality of

responses, support and ability for multi-lingual support with existing team

of D365 Customer Engagement for the leading ultra luxury retail brand

• Real-time integration of PoS – FnO – CRM leveraging Dual Write solution

• Imported 40K customers, 70K sales orders, 120K products data into CRM

• Leveraged D365 Gen AI Co- pilot in CRM for customer service for three major brands.

enhances store team’s productivity by 40%

• Help in improving conversion up

to 75%

• Overall sales is estimated to go up

by 30% y-o-y

• Automated several business processes with the Co-pilot enabled solution resulting in reduction of agents by 30%

• Enhanced customer satisfaction

• Sonata is entrusted as partner of choice for new IT initiatives and programs

Client Overview

Industry Banking and Financial Services

Location(HQ) 15+ States in United States of America

A leading U.S. financial services company providing banking, lending, and wealth management services

The Pressure Points

Solutions

Results

• Legacy System Integration: Complex, fragmented data systems, requiring harmonization across multiple core platforms. • Data Silos: Business units operate with isolated data sources, limiting enterprise-wide visibility and consistency in reporting and analytics. Inconsistent Data Quality: Variations in data standards and governance across platforms - duplication, inaccuracies, and lack of trust in insights.

•

• Limited Real-Time Access: Traditional batch-processing systems delay access to real-time data, hindering rapid decision- making and dynamic customer engagement.

• Enterprise Data Platform Modernization: Migrate legacy systems to a unified, cloud-based data platform (e.g., Snowflake) to consolidate data silos, enable scalability, and support real-time access.

• Robust Data Governance Framework: Establish centralized data governance with clearly defined ownership, standardized data definitions. • Advanced DataOps and Real-

Time Pipelines: Adopt DataOps practices and real- time data integration tools to automate pipelines, accelerate delivery, and support compliance with evolving regulations.

• Ensuring compliance with industry regulations (GDPR, CCPA, etc.). Integrated automated data lineage and cataloging tools (e.g., Alation, Manta) for enhanced data visibility and traceability. • Developed Scalable ETL/ELT pipelines using Talend and Apache Spark for efficient data transformation and movement.

• Migrated from legacy on-premise systems to a Cloud-native Data Platform (Snowflake, AWS) for enhanced scalability and performance. Adopted Medallion Architecture (Bronze, Silver, Gold) to streamline data ingestion, transformation, and analytics.

• Enabled Real-time and Batch data

processing to support AI/ML-driven insights and decision-making.

Success Stories (3/3)

Modernizing and transforming the Bank’s Data Ecosystem for Faster, Smarter, and more Secure Decision- Making across the Enterprise

Key Recognition

People – Strength of Sonata

FINANCIAL HIGHLIGHTS

Financial Snapshot: International Services Revenue in USD terms grew 3.7%(3.9% CC)YoY; Domestic GC grew 14.8% YoY

P&L

FY'25

FY'24

YoY

Revenue in $mn.

1201.4

1040.5

15.5%

FY'25

335.5

FY'24

323.6

Revenue in INR crs.

10157.2

8613.1

17.9%

2829.7

2679.6

Consolidated

International Services

Domestic Business

YoY

3.7%

5.6%

563.3

-14.7%

21.0%

-4.0%

319.8

-22.9%

11.7%

145.1

5.3%

23.3%

-2.7%

69.9%

3.3%

FY'25

868.7

7340.6

299.1

208.6

2.8%

178.1

2.4%

178.1

2.4%

FY'24

704.2

5950.5

260.4

164.6

2.8%

163.4

2.7%

163.4

2.7%

25.6%

25.5%

INR Crs.

YoY

23.4%

14.8%

26.8%

0.1%

9.0%

-0.3%

9.0%

-0.3%

GC - Products

EBITDA before fx & OI

EBITDA before fx & OI %

PAT before exceptional items

689.3

6.7%

424.7

PAT % before exceptional items

4.2%

424.7

4.2%

26.0%

15.30

PAT post exceptional items

PAT % post exceptional items

Effective Tax Rate

EPS Per Share

OCF to EBITDA

727.5

8.3%

483.2

5.5%

308.5

3.5%

26.1%

11.12

-5.2%

-1.6%

-12.1%

-1.3%

37.6%

0.6%

37.6%

480.5

17.0%

246.6

8.6%

246.6

8.6%

26.3%

93.3%

33.0%

Financial Snapshot: International Services Revenue in USD terms de-grew 6.6% QoQ; Domestic GC de-grew 4.3% QoQ

Consolidated

International Services

Domestic Business

INR Crs.

P&L

Revenue in $mn.

Revenue in INR crs.

GC - Products

EBITDA before fx & OI

EBITDA before fx & OI %

PAT before exceptional items

PAT % before exceptional items

PAT post exceptional items

PAT % post exceptional items

Q4'25

302.2

2617.2

172.7

6.6%

107.5

4.1%

107.5

4.1%

Q3'25

336.8

2842.8

163.6

5.8%

105.0

3.7%

105.0

3.7%

Effective Tax Rate

28.7%

23.3%

Revenue Mix onsite offshore

EPS Per Share

Cash and equivalents

3.87

707.0

3.78

672.0

Q4'25

81.3

702.3

115.7

16.5%

62.3

8.8%

62.3

8.8%

30.9%

51:49

Q3'25

87.0

731.7

107.1

14.6%

56.9

7.7%

56.9

7.7%

21.1%

56:44

QoQ

-6.6%

-4.0%

8.0%

1.9%

9.5%

1.1%

9.5%

1.1%

Q4'25

221.5

1918.2

78.4

56.5

2.9%

45.2

2.3%

45.2

2.3%

Q3'25

251.0

2111.1

81.9

56.4

2.7%

48.1

2.3%

48.1

2.3%

25.4%

25.8%

QoQ

-11.8%

-9.1%

-4.3%

0.1%

0.3%

-6.0%

0.1%

-6.0%

0.1%

QoQ

-10.3%

-7.9%

5.8%

0.8%

2.4%

0.4%

2.4%

0.4%

2.4%

Revenue in $ Mn

Reported Currency

Constant Currency

6.6% QoQ

0.5% YoY

7.2% QoQ

0.3% YoY

81.7

87.0

81.3

1.22x

1.29x

1.25x

18.0

16.0

14.0

12.0

10.0

8.0

6.0

4.0

EBITDA & PAT in $ Mn

9.5% QoQ

11.3% YoY

PAT

17.3%

14.1

18.7%

18.2%

15.5

15.4

8.5

7.8

7.4

16.5%

14.6%

12.7

13.4

*$10. 3

6.8

7.2

20.0%

18.0%

16.0%

14.0%

12.0%

10.0%

8.0%

6.0%

4.0%

2.0%

0.0%

Q4 FY24

Q3 FY25

Q4 FY25

Q4 FY24

Q1 FY25

Q2 FY25

Q3 FY25

Q4 FY25

Revenue

Book to bill

EBITDA excl OI & Fx

PAT

EBITDA%

Return on Capital

DSO*

Q4 24

Q3 25

Q4 25

DSO calculation in line with industry practice.

Financial Performance of International Services – Q4FY25

Client Metrics

New Customers added

Q4 24

Q3 25

Q4 25

1-3 Mn

3-5 Mn

5+ Mn

Q4 24

Q3 25

Q4 25

Client Contribution to Revenue

Revenue by Geography

78%

66%

73%

61%

52%

16%

14%

70%

11% 11%

78%

17%

74%

Q4 24

Q3 25

Q4 25

Top 10 Customer

Top 20 Customer

Q4 24

Q3 25

Q4 25

USA

Europe

Rest of World

International Services: Revenue Insights

International Services: Operating Parameters

Headcount by Function

6,643

336

103

6,204

6,369

338

108

G&A

S&M

5,923

Delivery

Total

Q3 25

Q4 25

6,016

504

116

5,396

Q4 24

Utilization

87.4%

87.0%

Attrition% (LTM)

14%

Q4 24

Q3 25

Q4 25

Q4 24

Q3 25

Q4 25

*As of Q4 2025, total consolidated headcount stands at 6,810.

11%

International Services: FY25 Revenue Composition

HLS 11% (FY24: 12%)

BFSI 23% (FY24: 17%)

Emerging 5% (FY24: 6%)

TMT 31% (FY24: 30%)

Emerging 11% (FY24: 10%)

Others 4% (FY24: 6%)

Cloud 39% (FY24: 38%)

Verticals Mix

GTM

Dynamic 27% (FY24: 25%)

Retail and Manufacturing 30% (FY24: 36%)

Data 20% (FY24: 21%)

Financial Performance of Domestic Business – Q4 FY25

Revenue (INR crs)

Gross Contribution & EBITDA (INR crs)

Revenue % by Region

*$10. 3

82%

9.1% QoQ

Cloud ~88.0% Annuity ~12.0%

GC 4.3% QoQ

EBITDA Flattish QoQ

2,111

1,918

1,515

46%

26%

27%

44%

29%

26%

13%

Q4 24

Q3 25

Revenue

Q4 25

Q4 24

Q3 25 EBITDA

Q4 25

Q4'24

Q3'25

Q4'25

North

South West

East

Domestic Business: Delivering consistently strong growth with Industry leading ROCE

0.59

Net working Capital ÷ Gross Contribution

0.46

0.41

Q4 24

Q3 25

Q4 25

Head Count

447

152

441

149

290

286

400

120

239

ROCE and RONW

48.5%

47.7%

45.4%

41.7%

43.2%

41.8%

Q4 24

Q3 25

Q4 25

ROCE

RONW

DSO

Q4 24

Q3 25

Q4 25

Q4 24

Q3 25

Q4 25

Delivery

S&M G&A

Total

DSO calculation in line with industry practice.

Annexure

Details of Finance Cost, Depreciation and Other Income

• Amortisation of Intangibles: Decline reflects the completion of amortisation for one of the Quant acquisition-related intangible assets.

Break up - Finance Cost Particulars Interest on Acquisition loan Unwinding Interest on deferred consideration Other Finance Cost International Services-Total Domestic Business-Total Total

Break up of Depreciation in P&L Particulars Depreciation of Fixed Assets and right of use assets Amortisation of Intangibles Amortisation of Intangibles - Quant Earlier acquisitions (Encore, GBW, Sopris & Scalable) International Services -Total Domestic Business-Total Total

Other Income & Fx Particulars International services Domestic Business Total

Q4'25 7.3 - 1.2 8.5 1.6 10.1

Q4'25 10.4 11.8 9.7 2.1 22.2 0.8 23.0

INR Crs.

Q3'25 Q4'24 8.4 10.1 1.3 19.8 1.8 21.6

8.8 3.9 1.5 14.2 1.8 16.0

Q3'25 Q4'24 11.7 21.2 17.0 4.2 32.9 0.8 33.7

11.4 20.1 17.5 2.6 31.5 0.8 32.3

Q4'25 6.1 6.5 12.6

Q3'25 Q4'24 25.5 29.7 55.2

11.7 10.9 22.6

THANK YOU

The fastest growing firm in IT Services in the next 3-4 years

www.sonata-software.com

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