Tata Consultancy Services Ltd - 532540 - Announcement under Regulation 30 (LODR)-Earnings Call Transcript
TCS/SE/10/2026-27
April 14, 2026
National Stock Exchange of India Limited Exchange Plaza, C-1, Block G, Bandra Kurla Complex, Bandra (East) Mumbai - 400051 Symbol - TCS
Mumbai - 400001 Scrip Code No. 532540
BSE Limited P. J. Towers, Dalal Street,
Dear Sirs,
Sub: Transcript of the earnings conference call for the quarter and year ended
March 31, 2026
Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed the transcript of the earnings conference call for the quarter and year ended March 31, 2026, conducted after the meeting of Board of Directors held on April 9, 2026, for your information and records.
The above information is also available on the website of the Company: www.tcs.com.
Thanking you,
Yours faithfully,
For Tata Consultancy Services Limited
Yashaswin Sheth Company Secretary ACS 15388
Encl: As above
9th Floor Nirmal Building Nariman Point Mumbai 400 021 Tel 91 22 6778 9595 Fax 91 22 6630 3672 e-mail corporate.office@tcs.com website www.tcs.com Registered Office 9th Floor Nirmal Building Nariman Point Mumbai 400 021 Corporate Identity No. (CIN): L22210MH1995PLC084781
Tata Consultancy Services Limited Financial Results Q4 & Full Year FY 2026 Conference Call April 09, 2026,19:00 hrs IST (08:30 hrs US ET)
Moderator:
Ladies and gentlemen, good day and welcome to the TCS Earnings
Conference Call. As a reminder, all participant lines will be in the listen-
only mode and there will be an opportunity for you to ask questions after
the presentation concludes. Should you need assistance during the
conference call, please signal an operator by pressing star then zero on
your touchtone phone. Please note that this conference is being
recorded.
I now hand the conference over to Ms. Nehal Shah, Head of Investor
Relations at TCS. Thank you and over to you.
Nehal Shah:
Thank you, operator. Good evening and welcome everyone. Thank you for
joining us today to discuss TCS's financial results for the fourth quarter
and full year FY2026 that ended on March 31st, 2026. This call is being
webcast to our website and an archive including the transcript will be
available on the site for the duration of this quarter.
The financial statements, quarterly fact sheets and press releases are
also available on our website. Our leadership team is present on this call
to discuss our results. We have with us today Mr. K Krithivasan, Chief
Executive Officer and Managing Director.
K Krithivasan:
Hi everyone.
Nehal Shah:
Ms. Aarthi Subramanian, Chief Operating Officer and Executive Director.
Aarthi Subramanian:
Good evening, everyone.
Nehal Shah:
Mr. Samir Seksaria, Chief Financial Officer.
Samir Seksaria:
Hello everyone.
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Nehal Shah:
And Mr. Sudeep Kunnumal, Chief HR Officer.
Sudeep Kunnumal: Hello everyone.
Nehal Shah:
Our management team will give a brief overview of the company's
performance followed by a Q&A session. As you are aware, we don't
provide any specific revenue or earnings guidance, and anything said on
this call which reflects our outlook for the future or which could be
construed as a forward-looking statement must be reviewed in
conjunction with the risk that the company faces.
We have outlined this risk in the second slide of the quarterly fact sheet
available on our website and email out to those who have subscribed on
our mailing list.
With that, I would like to turn the call over to Krithi.
K Krithivasan:
Thank you, Nehal.
Good day everyone and thank you for joining us today.
I would like to open with five key messages for the quarter and the year:
1. First, about Q4 – We are very pleased to announce third consecutive
quarter of sequential growth. We delivered a strong 1.2%
sequentially on a constant currency (CC) basis, in the backdrop of
intensifying geopolitical conflicts and macro-economic uncertainty.
This momentum was broad based across major markets, with North
America growing 1.4% QoQ, UK growing 2.4% QoQ and Europe
growing 1.0% QoQ in CC. Most of the industry segments also grew.
Our order book performance was also very strong in Q4, with $12
billion in TCV including three mega deal wins from Marks and
Spencer, a leading telecom operator in the UK, and a leading
American healthcare & pharmacy retailer. This underscores the
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strength of our five pillar strategy and our AI-led positioning across
services.
2. Second key message is on our client metrics – You will see from the
factsheet
that every revenue band saw healthy additions this
quarter after a gap of about 2 years, which speaks to the early signs of
stability and growth returning to our mid-sized and large accounts. The
number of accounts where we generate more than $100 million
annually increased by 4 QoQ, bringing the total to 66; we added 3 more
clients in the $50 million+ band, bringing the total to 139; and 14 more
clients in the $1 million+ band bringing the total to 1,397 from
last quarter.
3. Third message is on the announcement of salary increments. We
have announced annual salary increments for our eligible associates
across all grades, effective April 1.
4. Fourth is the momentum we see in our AI Services, which
continued to accelerate impressively, standing at US$2.3 billion on an
annualized basis.
5. Lastly, the promise we see in our HyperVault Business – which has
made significant progress this quarter on its journey to build out 1 GW
of capacity. This includes winning customer commitments, land
parcel finalizations and partnering agreements. We are actively
engaging across the full ecosystem of—hyperscalers, semiconductor
companies, and model providers, while TCS is the integration partner
across infrastructure, engineering, and AI-led services. Demand
signals remain strong and are translating into structured engagements
and commitments, positioning TCS at the forefront of this build-out.
As we progress, this infrastructure layer is forming the foundation of
TCS’s full spectrum play from infrastructure to intelligence.
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Coming to our full year performance, even though our FY 2026 revenue
declined by 2.4% in constant currency, we delivered a strong $40.7B in
TCV including 5 mega deals. We maintained a strong focus on execution
to deliver an operating margin of 25%. This is the highest operating margin
achieved in the last 4 years.
As enterprises navigate increasing complexity across technology,
operating models, and business transformation, the role of trusted
System Integrators has become even more vital. Clients are looking for
partners who can bring deep technology excellence, strong enterprise
and industry context, and take end-to-end accountability with confidence
on outcomes and ROI. In FY26, TCS was uniquely positioned to meet
these expectations through sustained investments in AI led engineering, a
highly skilled and scalable talent base, differentiated solutions, and a
strong partner ecosystem. This has translated into the major highlights I
talked about earlier, broad based client additions across revenue bands,
strong TCV, and continued momentum in large deals, with clients showing
greater willingness to commit to long term, multiyear, multimillion dollar
partnerships reflecting the trust they place in TCS to deliver certainty and
value at scale over extended transformation journeys.
I will now invite Samir, Aarthi and Sudeep to go over different aspects of
our performance during the quarter.
I will step in later to provide more colour on the demand trends we are
seeing in our key verticals and our outlook for the next year. Over to you,
Samir.
Samir Seksaria:
Thank you, Krithi. Good day to all.
I will start with the commentary on the recent quarter and then proceed to
the Full year numbers.
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In
the fourth
quarter
of financial
year 2026,
our
revenue
was ₹70,698 crore, which is a quarter-on-quarter growth of 5.4%. In dollar
terms, revenue was $7.621 billion, a quarter-on-quarter growth of 1.5%.
In constant currency, we had a sequential revenue growth of 1.2%.
Our Q4 operating margin stood at 25.3%, a sequential increase of 10
basis points.
During the quarter, we saw an improvement in realizations driven by
continued focus on value-led delivery. Currency was also supportive
during the quarter, providing a translation tailwind. These factors
contributed to a benefit of around 40 basis points and 110 basis
points respectively.
Consistent with the ‘Build–Partner-Acquire’ strategy we shared at our
Analyst Day, we consciously reinvested these tailwinds back into
strengthening our capabilities and growth engines.
• Under ‘Build’, we saw higher external consultants’ cost of 40 basis
points, to capture the demand and to ensure delivery timelines and
quality were protected while we continue to scale internal
capabilities.
In parallel, we made targeted interventions in critical talent,
certifications, upskilling and creation of niche delivery pods. These
investments are aimed at building a scalable, future-ready AI delivery
model that straddles the entire stack across our Infrastructure to
Intelligence strategy layout. Also, the ingoing impact of the India wage
code is included. Together these two accounted for an impact of 40
basis points.
• Under ‘Partner’, we stepped up investments in ecosystem
partnerships, reflected in multiple announcements such as OpenAI,
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AMD and ServiceNow made during the quarter. These investments are
focused on industrialising AI solutions, increasing cross-sell
opportunities, and improving speed-to-value for clients through
deeper hyperscaler and platform collaboration.
We also increased go-to-market activity, with higher participation in
client events, showcases and industry forums. This is directly linked to
expanding
demand
pipeline
and
improving
conversion
by demonstrating our AI and platform-led offerings. Together, these two
accounted for a margin impact of 50 basis points.
• Finally, aligned to ‘Acquire’, we incurred integration-related
investments of approximately 10 basis points, as we embedded
acquired capabilities into our operating model. This included talent
alignment, platform integration, go-to-market enablement and delivery
readiness, all aimed at accelerating synergy realisation and scaling new
offerings.
Net margins for Q4 were 19.4%, and our EPS grew 12.2% YoY.
Our accounts receivable stood at 74 DSO in dollar terms for Q4, down 2
days sequentially.
Our cash conversion this quarter continues to be strong, exceeding
100% of our net profits. Net cash from operations was $1.6 billion, which
is 106.7% of our net income.
Invested funds at the end of the period stood at $5.3 billion.
Coming to the full year FY26, our revenue was ₹267,021 crore, which is
a growth of 4.6% on a YoY basis. In dollar terms, the reported revenue
was $30.017 billion, a decline of 0.5%. In Constant currency terms,
revenue declined 2.4% YoY.
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For FY26, our operating margin was 25%, an expansion of 70 basis
points over the prior year, and at a 4-year high.
The operating margin for the year excludes a few one-off items recognised
during this year. These exceptional items relate to severance-related
expenses, legal provisions, and the impact of changes in India wage
code.
Net margins for FY26 were 19.8% and our EPS grew 8.8% YoY.
Our effective tax rate for the year was 24.6%.
Going forward, we will continue our investments to maximise growth. Our
operational rigor will continue to focus on optimizing margins, robust
cash conversion and strengthening the balance sheet.
We remain firmly committed to returning substantial free cash flow to
shareholders through a consistent and shareholder friendly dividend
policy, while prudently expanding investments under the ‘Build-Partner-
Acquire’ framework to strengthen long-term growth.
The Board has recommended a final dividend of ₹31 per share, taking the
total dividend for the year to ₹110.
I would now like to invite Aarthi.
Aarthi Subramanian:
Thank you, Samir. Good evening to all of you.
FY26 was a pivotal year for enterprise AI adoption across industries. For
the first time since the advent of GenAI in late 2022, the shift from
experimentation to scaled AI deployment showed a marked improvement
last year. AI became a core part of our every customer conversation and
solutioning, creating a tailwind for enterprise adoption. In Q4, our
annualized AI revenues surpassed $2.3 billion, driven by the accelerated
deployment of AI solutions across industries.
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We experienced strong deal momentum across new services in
Enterprise Transformation, Digital Engineering, and Cloud Modernization.
Our HyperVault business has made significant progress since the
announcement in October 2025.
Last quarter, I spoke about our two-pronged approach to engaging deeply
with our customers on AI. One, to help them ‘Get ready with AI’, and two,
to partner with them to ‘Lead with AI’. Let me share more detailed updates
on both these areas.
Get AI Ready
While our customers want to accelerate AI adoption, their current
enterprise stack lacks the readiness for what it takes to scale. We are
working with our customers to address this gap by upgrading their
infrastructure to be scalable and secure, modernizing their core
applications and setting up modern data foundation. Significant part of
the technology spend is being invested in these areas.
Let me share a few examples:
• TCS modernized mission-critical crew management systems using
Generative AI for a European Airline. We reverse-engineered complex
legacy systems to reconstruct the core business logic embedded in
these systems. This modernization was powered by Google Gemini
platform. The airline now has a scalable foundation to build new-age
crew operations solution.
• For a car rental company in US, we executed a complex, high-stakes
legacy data warehouse migration, moving over 20 terabytes of
mission-critical data to a Modern Data platform. This program
decommissioned their legacy systems delivering an estimated $2.5
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million in savings but more importantly, it established a scalable data
foundation for them to Get Ready for AI.
Lead with AI
To help our customers implement AI in their context, we have created an
AI acceleration playbook – Innovate with AI, Build with AI and Scale with
AI. This year, we deployed this playbook across a significant number of
our customers to solve high-value business problems in rapid
deployment cycles of 12-16 weeks.
• For a leading utility company in the US, we conducted CxO-level AI
immersion programs to identify challenges that can be best solved
with AI. We also built their Enterprise AI Platform which provides a
secure scalable foundation to industrialize AI adoption.
Physical AI deployment is also gaining traction in industrial sector. Digital
twins, computer vision, quadruped-based solutions are driving
efficiencies, throughput and safety.
• For an electronics manufacturer, in their fabrication facilities, we
are integrating NVIDIA Omniverse-driven digital twins with
autonomous quadruped-based inspection systems. This Physical
AI solution is driving better construction accuracy and
proactively identifies safety hazards.
Services transformation
Redefining every service line is central to our Five-pillar strategy. TCS has
created a services re-design framework which we call our ‘Human + AI’
Service autonomy model. This model integrates service line specific
industry leading tools which are integral to delivering value in the
customer context.
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This is resonating well with our customers as it provides a well-defined
framework for consistent deployment across the enterprise. We are
taking AI-led re-designed services proactively to our existing customers
and new prospects.
In last 2 years, AI model capabilities have evolved tremendously and
rapidly. Yet there is a gap in enterprises realizing the true potential of
these technologies. One of the challenges our customers face is that they
have invested in these tools but have not yet reaped the expected
productivity benefits. Our goal is to systematically help our customers
address these gaps with our ‘Human + AI’ Service autonomy model.
• For a retailer in UK, we deployed the AI-Engineering framework
with agents through the software lifecycle from translating
unstructured requirements into structured specifications as well
as executing spec-driven coding, testing, and deployment. Our
‘Human+AI’ approach accelerated software delivery and reduced
the deployment cycle time by about 40%.
Business process services is becoming a fast adopter of Agentic AI. We
are working with multiple customers on their AI-led GBS transformation.
• For a steel major, TCS proactively deployed AI agents in
procurement bid management process, resulting in order to
invoice cycle reducing from 28 days to under 10 days.
In FY26, all next-gen services delivered strong growth across industries
and markets, backed by our continued investments in AI, talent, and
innovative solutions.
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Partnerships
In FY26, we invested significantly in strengthening our AI partnerships.
This includes Enterprise partners, Hyperscalers, Deep Tech AI native
partners and domain specific partners.
In Q4, we forged several strategic partnerships that have expanded
our joint collaboration, this includes a partnership with ServiceNow,
Google Cloud and ABB.
With Open AI, we announced a partnership spanning multiple high-
impact areas - empowering Tata group employees with ChatGPT
enterprise, building industry specific agents, Joint go to market initiatives
and creating a state-of-the-art AI infrastructure.
HyperVault
Finally, I would like to provide an update on TCS HyperVault.
Our engagements with hyperscalers and frontier AI model companies
have moved beyond early exploration into design alignment, security
frameworks, site due diligence, and commercial structuring. We see the
demand converging around large, anchor AI workloads in the 100–200 MW
range per customer.
HyperVault has aligned a deep partner ecosystem, including Tata Power,
Tata Projects, Tata Communications as well as GE, Honeywell, ABB,
Siemens, and many of our customers to cover EPC, power, cooling,
controls, network and security.
Some of the key announcements we made this quarter are:
• We have partnered with Open AI to build 100 MW capacity, with an
option to scale to 1 GW.
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•
In collaboration with AMD, we are combining their world class
“Helios” rack-scale AI architecture with Tata group synergies to
create high density AI capacity in India.
• We signed an MOU with ABB to strengthen collaboration across IT
infrastructure and applications, digital and industrial AI initiatives,
data centres, and other emerging technologies.
In summary, FY26 saw a good momentum on AI and new services. As we
move into FY27, we will continue to accelerate deployment of our five-
pillar AI strategy. We are well positioned to support our customers with a
deep knowledge of the enterprise context that we possess and our ability
to integrate AI into the customer business and technology landscape to
create customer value.
Thank you. I would now like to hand over to Sudeep.
Sudeep Kunnumal: Thank you, Aarthi. Good evening, all of you.
At the outset, I would like to thank all our employees and their families
stationed in West Asia for their utmost dedication and resilience during
these tough times.
All our employees and their families in the Middle East are safe and we
are in constant touch with them providing the necessary support.
At the end of March 2026, our global headcount stood at 584,519, with
associates from 149 nationalities of whom 35.2% are women.
We have announced Annual increments to all eligible employees across
grades, effective April 1, with top performers getting double digit increase.
We are focused on building a future-ready organization by strategically
hiring both fresh graduates and experienced professionals. Our
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recruitment efforts have been concentrated on individuals with expertise
in AI, data, Enterprise Solutions, software engineering, cloud,
cybersecurity, and digital engineering.
In FY26, we have also hired over 750 employees with deep advisory and
consulting expertise.
We stepped up our investments in talent development initiatives as well.
•
In FY26, a total of 69 million learning hours has been completed,
and 5.2 million competencies have been attained by our associates.
• Over 270,000 associates now possess advanced proficiencies in AI
and machine learning.
TCS demonstrates its commitment to innovation by being its own
"customer zero", adopting and refining AI technologies across internal HR
practices before deploying them externally.
Within the human resources function, we are embracing AI as follows:
• Nearly half of internal resource allocations occur through the internal
Talent Market Place which uses AI driven recommendations to match
demand and supply.
• Our GenAI-powered Learning Coach platform has helped over
100,000 TCS employees improve their proficiency through targeted,
role-specific learning.
• Our GenAI enabled Interviewer accelerates hiring with technical
assessments, while our AI recruitment platform enhances post-offer
engagement to answer very specific queries.
• The AI assistant provides instant multilingual, contextual HR policy
support, improving employee experience.
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We have further strengthened our position as Employer of Choice
globally and are pleased to have been recognized as an Enterprise-wide
Top Employer for the 11th consecutive year by the Top Employers
Institute - reflecting our commitment to foster an inclusive and engaging
workplace where our people can thrive and grow.
I would now like to invite you back Krithi.
K Krithivasan:
Thank you, Sudeep.
Scaling Enterprise AI adoption requires organizations to address
technology debt, data readiness, and operating model complexity. AI will
enable clients to rapidly move from end consumer feedback to demand
identification to code.
With every tech cycle, clients have realized far greater value and TCS has
scaled its business. With AI, TCS aspires to be the World’s largest AI led
Tech Services company. This aspiration is powered by:
• Capitalizing on AI led renewals, vendor consolidation and cost
optimization deals resulting in market share gains.
• Using new age services & adjacencies that enable enterprises
to ‘Get ready for AI’
• Becoming a full stack AI services player – Infrastructure to
Intelligence; thereby, delivering maximum ROI to clients on their AI
investments through end-to-end industry value chain
reimagination; and
• Building new revenue streams such as building AI infrastructure
In FY26, we made good progress across all the above opportunities.
The strong order book closures were led by Vendor consolidation, AI led
modernization, scaling AI across the enterprise, Digital core and data
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platform modernization, Operating Model transformation, and regulatory
compliance.
Let me now share specific details of our industry-wise performance
during the quarter.
• The BFSI vertical continued to grow this quarter.
o Client demand across BFSI remained technology-led and outcome focused through Q4, shaped by heightened macro and geopolitical
volatility. Increased uncertainty around interest rates, inflation, and
central bank actions influenced client sentiment, resulting in cautious
investment decision-making. Despite this backdrop, BFSI clients
continued to prioritize core and legacy modernization, data estate
transformation, cloud migration, and scaled AI/GenAI deployments,
productivity led operating model transformation and vendor
consolidation. Spending patterns increasingly shifted from
experimentation to industrialized business driven transformation, with
strong emphasis on cost discipline, regulatory resilience, and measurable
outcomes.
• Our Consumer Business Group saw another quarter of good growth,
supported by market share gains and emerging pockets of technology
conviction, resilience and guarded optimism. Retail globally and TTH
in UK/EMEA led the growth, while CPG and TTH North America
segments declined.
o Enterprises continued to tightly align spending to initiatives delivering near-term efficiency, cost control, and operational resilience, with
growing emphasis on vendor consolidation, technology simplification,
legacy modernization, and selective AI and GenAI adoption.
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o CBG had 2 mega deal wins this quarter, which helped propel its TCV to an all-time high. One of the two mega deals was the renewal and
expansion of our services to Marks & Spencer, a customer of TCS, for
well over a decade. The deal is a testimony to the deep trust and
strong partnership between the two organizations. The other mega
deal is with a leading American healthcare and pharmacy retailer,
another longstanding and trusted strategic partnership with TCS, that
we are proud to have retained.
o Clients are appreciating TCS’s track record of successfully delivering transformation programs, more than ever. An excellent
example is as follows:
o A leading American healthcare and pharmacy retailer partnered with TCS to modernize its mission-critical claims processing platform.
Operating at a massive scale - processing over 5 Mn prescriptions
daily - the platform underpins core pharmacy operations including
claims validation, accumulation and tracking of a patient's out-of-
pocket (OOP) expenses, ordering, replenishment and reporting. As
prescription volumes continued to rise, the legacy architecture began
to limit performance, real-time visibility and scalability, creating
operational bottlenecks across the ecosystem.
o Leveraging deep domain expertise and contextual knowledge, TCS
reimagined process flows and led the comprehensive cloud native re-
architecture of the platform. The transformation introduced event
driven processing, complex multisystem integrations and world-class,
enterprise grade security to ensure resilience and compliance. This
has enabled near real-time processing, compressing claims cycles
from 48 hours to just 12 hours, data-driven decisioning leveraging AI,
and autoscaling to support growing prescription volumes and rapid
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onboarding of new entities, positioning the client for sustained future
growth.
• Life Sciences and Healthcare saw marginal growth this quarter:
o Healthcare payers are managing rising costs and growing friction with providers due to preauthorization and claims issues. Key priorities
include affordability, transparency, simplicity, and better patient
experiences. Organizations are focusing on data marketplaces, cyber
resilience, and AI to boost productivity, while regulatory changes add
to compliance costs and administrative burdens, prompting selective
modernization focused on efficiency.
o The pharmaceutical industry is streamlining pipelines and adopting AI to tackle growth and pricing pressures. Companies in the Americas
and UK/EU are focusing on efficiency through vendor consolidation,
tech modernization, and enterprise-wide transformation.
• The Manufacturing vertical also saw good growth this quarter despite
the macro uncertainties and the impact to the global supply chains.
o Client demand across Manufacturing remained cautious in Q4,
shaped by macroeconomic uncertainty, tariff volatility, recalibration of
EV demand, and continued restraint in capital expenditure across
Automotive, Industrial, and Chemicals. Customers prioritized
near-term cost optimization and operational resilience, with sustained
focus on AI-led productivity, including predictive maintenance and
quality automation, alongside ERP and cloud modernization to
streamline operations and improve reliability.
• The Technology and software segment saw reasonable growth this
quarter given the environment.
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Client demand in Q4 remained disciplined amid a challenging
o macro environment, shaped by heightened geopolitical tensions,
tariff-related uncertainty, and increasingly stringent manufacturing and
data-sovereignty requirements. Customers continued to prioritize cost
rationalization to fund a strategic pivot towards AI-led transformation,
with spend focused on vendor consolidation, GCC expansion, and
structural efficiency, and the resulting savings reinvested into scaling AI
across core operations and product portfolios. Incremental investments
were also directed towards digital sovereignty and supply-chain
resilience.
• CMI saw a modest decline this quarter, but we are witnessing
promising signs of a rebound in IT spending in CMI.
Telecommunications companies are advancing their journeys to
expand into adjacent businesses while simultaneously enhancing the
efficiency of their core operations. This strategic shift is paving the way
for growth and innovation.
o Momentum remains strong in securing large deals within the telecommunications sector. We have signed our first mega deal in
CMI this quarter - a significant expansion of its long-standing
partnership with a leading UK-based telecom operator. This five-year
contract will see TCS lead the operator's comprehensive IT
transformation journey for its consumer business, leveraging advanced
AI, Cloud, and Digital Engineering capabilities. The expansion, built
on the strength of years of trusted partnership and demonstrated
delivery, will see TCS take end-to-end responsibility for running the
entire IT systems of the operator's consumer base and become its
strategic technology partner, consolidating the entire landscape
previously spread across multiple service providers.
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• ERU demonstrated robust growth this quarter. Within ERU, the Energy
& Resources segment performed well, led by supply chain
modernization initiatives gathering momentum in the near term.
However, the Utilities segment is experiencing stress, and significant
cost optimization opportunities are opening up.
In summary, even in a year marked by global uncertainty, we have
demonstrated resilience, discipline, and the ability to lead through
complexity. Our performance in FY26 reflects not just strong execution,
but enduring trust—from clients who are committing to longer-term
partnerships, and from associates who continue to drive transformation
at scale. With a robust order book, expanding client relationships across
revenue bands, accelerating AI momentum, and foundational
investments like HyperVault, we are building the next phase of TCS with
conviction. As enterprises increasingly seek partners who can deliver
certainty, accountability, and outcomes end-to-end, TCS stands
exceptionally well positioned combining technology excellence, deep
contextual knowledge, and scale to help our clients navigate change and
create sustainable value. We enter the new year with confidence, clarity
of purpose, and an unwavering focus on delivering growth with resilience
and trust.
With this, I will now open the line for questions.
Moderator:
Thank you very much. We will now begin the question-and-answer
session. We'll take a first question from the line of Sudheer Guntupalli
from Kotak Mahindra AMC. Please go ahead.
Sudheer Guntupalli: Hi Krithi, thanks for the opportunity. My first question, is there any
foreseeable change in quantity or quality of client inquiries or even
bookings around agentic AI implementation post first week of Feb when
Anthropic announced a string of agentic AI launches?
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K Krithivasan:
Sudheer, definitely clients are curious to know about expanding
capabilities of all the models. And they also want to leverage their models
to achieve both productivity as well as business value chain re-
imagination, but is it because post Anthropic, I won't say that. As the
model capability improves, there'll be more interest in seeing how they
can leverage.
Aarthi Subramanian:
Client interest and demand actually increases with new
capabilities coming out of the model providers.
Sudheer Guntupalli:
Fair enough. The second question, many of these frontier model
companies, they're just announcing a new project or agent, which may be
in their development pipeline, but not yet launched. The latest example
being Claude Mythos. Is this in any way leading to client’s sort of deferring
their existing IT spends to maybe wait and watch, once the product
actually hits the shelf, maybe a few months or years down the line?
K Krithivasan:
We have not seen that, Sudheer. It's been, as I said, our clients are quite
interested in leveraging it. They know this will be constantly evolving. And
there is no major benefit in waiting for the next best model to come. So,
clients are willing to invest now, and we have been helping them with the
overall philosophy that their architecture is built for change. We are
helping them in building that architecture so that they can exploit and
leverage the models as they come in.
Sudheer Guntupalli:
Sure, sir. Last question from my side. How do we think of FY27
growth, given the exit run rate and where our order booking is and also
high expectations around some AI-led deflation?
K Krithivasan:
As we mentioned, we have a good order book getting into FY27. We have
strong three mega deals booked in this quarter. And as we also described,
most of the industry verticals, we see a positive momentum and our new
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age services are also gaining traction. So overall, we are getting into our
next year with a lot of positivity and confidence.
Sudheer Guntupalli:
That’s it from my side.
K Krithivasan:
Thank you, Sudheer.
Moderator:
Thank you. We'll take our next question from the line of Kumar Rakesh
from BNP Paribas. Please go ahead.
Kumar Rakesh:
Hi, good evening and thank you for taking my question. My first question
was around what you were just talking about, that getting into FY27, we
are exiting at a healthy growth. We are also exiting with a bulk of multiple
mega deals and across verticals as well, it seems demand has started
improving, at least growth for TCS has started improving. Would you call
out and say that we should start getting back to 3- 4% sort of a growth in
the international business where we used to be or better than that or the
recovery is going to be far more gradual this year?
K Krithivasan:
Kumar, I don't want to put a number, but I would say that, again, as I was
telling Sudheer, we are quite positive about FY27, quite positive about the
international growth.
Kumar Rakesh:
Got it. Thanks for that and my second question was around margins, so
SG&A in the second half has been elevated. So, is this the new normal we
should now start looking at or it should normalize back to below 15%
where it used to be?
Samir Seksaria:
As you know, we have been investing on the ‘Build-Partner-Acquire’
strategy and incremental investments on partnerships, on recruitment
and training, on the new businesses are all reflecting on the SG&A. Some
part of it will see an elevated increase, both in the absolute amount as
well as in percentage of revenue.
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Kumar Rakesh:
Got that. And just for a clarification, our restructuring is done or there's
more cost associated to that which has to come through?
Samir Seksaria:
So if you look at Q4, we have not called out any one-offs, so it is business
as usual.
Kumar Rakesh:
Yeah. But there is a restructuring charge, which you have booked in the
quarter, right?
Samir Seksaria: We have not called out any one-off for Q4. The combined one-off for the
year is ₹1,300 crores; there are no one offs in this quarter.
K Krithivasan:
But Kumar, just to get the clarity, I will be specific. The restructuring
program that we started, we have completed that program. The program
towards restructuring has been completed.
Kumar Rakesh:
Got it. Perfect. Thanks a lot for that.
Moderator:
Thank you. We'll take our next question from the line of Yogesh Aggarwal
from HSBC Securities. Please go ahead.
Yogesh Aggarwal: Hi. Thanks. Krithi, just firstly on the next few quarters, can we expect the
similar type of seasonality going forward? Because the reason I'm asking
is there's not been much headcount addition, so the typical seasonality of
better first half, does that still work going forward?
K Krithivasan:
We are looking at a regular Q1, regular Q2 that we are used to seeing, and
this is the way we are looking at as we stand now, Yogesh.
Yogesh Aggarwal: No, Krithi, I was asking, so usually the first and the second quarter are
stronger than Q4, right?
K Krithivasan:
That is what I said. We are also expecting a stronger 1H. Our planning
assumption is along those lines only.
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Yogesh Aggarwal: Okay, great. And secondly, just going back to this AI stuff. So usually in the
past, you had all these historical relationships and partnerships with
software companies like SAP and all these diamonds, platinum ratings.
Can you talk a little bit about what are these partnerships with the AI
models, especially Anthropic? What is the level of tiering with them? And
does it really matter anymore? Thanks.
Aarthi Subramanian: Yogesh, I think with all the model companies, we are building strategic
partnerships. We have announced with OpenAI, we are already working
significantly with Anthropic and will be announcing strategic partnerships
with them in the near future. We are very closely working with Mistral.
With all model companies, it's extremely important for us to build a
strategic partnership.
But I would say that we are also trying to shape these partnerships
differently than the traditional GTM partnerships of the past. So, we want
to make them 360-degree partnerships. Also because of our investment
in HyperVault, we have a very unique opportunity where they can become
our customers.
You saw the announcement that we made with OpenAI, where there is a
committed capacity of 100 MW and the opportunity to grow that to 1 GW.
So, we are having similar conversations on our opportunities with these
model companies and hyperscalers. So that's one new pillar of strategic
collaboration.
Apart from that, using their products, ChatGPT Enterprise, we made an
announcement, so using Anthropic Claude, so that's the second pillar of
our collaboration. Third is industry specific solutions with them. The
fourth one is very specific GTM motions, which is similar to strategic
partnerships of the past. So that is a pillar, like I said, we are trying to
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shape this partnership differently, more deep, more strategic and value
for both.
Yogesh Aggarwal: Got it. Thank you. Thank you so much.
Moderator:
Thank you. We'll take our next question from the line of Nitin
Padmanabhan from Investec. Please go ahead.
Nitin Padmanabhan:
Yeah. Hi. Good evening. Thank you for the opportunity. Krithi,
initially, you mentioned some caution in BFSI during the quarter. I just
wanted your thoughts on how clients are thinking about spending going
forward, considering the macro.
Do you think this ends up like last year where you had the Liberation Day
and we thought we were probably getting into good start, but then you had
all these headwinds. So, in the context of what you see today, what are
the conversations with clients? It would be great to have your perspective
there, maybe across a few key sectors at least.
K Krithivasan:
See, at this time, if you look at our direct impact from the geopolitical
situation, so far has been restricted to Middle East and to some extent
into our travel and transportation industry and we have not seen major
impact in other industries so far.
But Nitin, as you would know, if things continue and if it results in further
supply chain disruption or any other secondary issues, it may have an
impact. But at this time, I think the impact will be limited to our travel and
transportation and probably the work we do in Middle East. We have not
been hearing any other specific concerns from our clients in other
industries or other geographies.
Nitin Padmanabhan:
The caution that you mentioned was very geo specific, it's not a
broad-based caution?
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K Krithivasan:
Yes, that's correct.
Nitin Padmanabhan:
That's very helpful. The second is on, from a margin perspective,
how should we think about margins going forward? Because on one hand,
you do have the currency giving you a tailwind and on the other side, you
have to invest on capabilities and multiple other things. So just how
should we broadly think from a margin perspective as we get into the next
year?
Samir Seksaria:
Nitin, we are exiting FY26 at a four-year high on annual margins at 25%.
And we see continued positive momentum. Our focus will be to ensure
growth with profitability, so we'll not be shying away from making the right
investments for ensuring strategic growth.
Stepping into FY27, the immediate headwinds would be the annual
increments which we have talked about. And also, as you rightly
mentioned, we'll continue our focus on the build, acquire and partner
framework and investments around that would be part of it.
While some of those we would want to mitigate with better operational
rigor, with the help of the usual levers which we have called out and also
look at optimization on some of the non-employee expenses. As you
rightly called out, the rupee depreciation does help, not guaranteed
always. Overall, we'd want to balance it and keep margins within a tighter
reach. We'd like to move towards 26%, but on a longer-term basis.
Nitin Padmanabhan:
Perfect. That's helpful. Just one last from my end. Overall, coming
out of last year and getting into the next, do you believe that all known
client-specific headwinds are behind, and we should see better revenue
accretion from deal wins and from a deal win momentum perspective as
well? But do you think that is on an accelerating trajectory.
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K Krithivasan:
By and large, most of the headwinds we know probably are behind us,
excepting few that may come up or that we have already accounted for.
But at this time, we are not expecting. Of course, nobody can predict what
will happen down the line, but I think most of the issues are behind us.
Nitin Padmanabhan:
That's helpful. Thank you so much and all the best.
Moderator:
We'll take our next question from the line of Vibhor Singhal from Nuvama
Equities. Please go ahead.
Vibhor Singhal:
Hi, thanks for taking my question. Just two questions from my side. One
is, Krithi, we mentioned our AI revenue to be around $2.3 billion
annualized, that's basically almost 6.5% to 7% of our total revenue.
Wanted to basically understand, if I were to draw a parallel to the last
digital cycle, there also, I think after a certain stage, we had started
quantifying our digital revenue.
The way we saw that cycle play out is that initially there was
cannibalization of revenue. And at the same time, we had growth from the
digital revenues. And gradually the growth from the digital revenue was
able to more than compensate the cannibalization of revenue.
Are we seeing a similar trend this time? Do we expect a similar cycle to
follow this time also, that there are productivity gains that we are passing
on to the clients because of which we are losing out revenue? On the
other hand, your $2.3 billion is going to grow much strongly.
And at some point, of time in the coming quarters, we'll probably reach an
inflection point. Is that a good way to look at the GenAI cycle? How similar
or different would it be from the last cycle? That would be really helpful.
K Krithivasan:
Structurally what you are saying is correct, however, I don't know whether
it will be the same time period in which the whole thing will change. You
would expect the AI revenues to increase going forward, along with some
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of the traditional revenues to slowly taper down and AI revenue to
overcompensate for the reduction in the revenue in other parts of the
service line.
But the timelines probably can vary. I'm not able to predict the timelines
on how all these different cycles will move. Aarthi, you want to add?
Aarthi Subramanian:
Vibhor, if I may just add to that, if you have to compare to the
digital transformation that you alluded to, where is the transformation
budget, right, largely bucketed as AI going?
There are three buckets, one is, Enterprise transformation. There is still a
lot to be done on digital, which is still to be done in companies, whether
it's cloud adoption, migrating to cloud, data modernization, cyber
security, enterprise systems upgrade, whether it's S/4HANA, Salesforce,
so all those are ongoing, So that's a transformation bucket.
The second one, which is very purely AI-led, is the modernization
opportunities that we see. Tech debt reduction was always a priority, but
that was always postponed by enterprises because it would take long, it
would cost a lot, but I think AI is playing in there and helping customers
clear tech debt better, faster. So that's begun. Long way to go, but that's
the second vector of opportunity.
The third is the pure play AI transformation, what Krithi earlier alluded to
as industry value chain transformation, where you're really doing AI
engagements that create direct business impact.
Vibhor Singhal:
That was really helpful, Aarthi. Krithi, one more question from my side and
it's probably more at a strategy level, maybe you and basically the team
can answer on that. If you look at FY26, we ended the year at -2.4% CC
YoY decline. If I compare our revenue growth this year with our closest
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competitor, the difference would be almost 5 to 6 percentage points.
That's probably the widest that the gap has ever been.
But on the other side, our margins are very, very strong, probably one of
the highest margins that we have. We, of course, remain at the highest
margin level in the industry, and we are very strong in margins while the
entire industry is facing a lot of margin pressure.
What is the company level strategy at this point of time, like, we want to
continue to focus on the profitable growth part. Have we ever discussed
that? Should we be ready to compromise a bit of margins to maybe boost
growth? What is the direction in which the board and management is
thinking in terms of balance between a better growth and profitability?
K Krithivasan:
Vibhor, I get the question. Fundamentally, we believe our focus on margin
is not affecting our revenue growth. Of course, at the same time, in fact,
we believe the good margins we have, gives us greater flexibility to
approach new deals and be more competitive in gaining market share.
And we have been able to prove that time and again. We don't lose deals
on pricing. We work with our customers, we ensure that we give the best
solution, and we've been able to win deals.
This is our overall thesis. We believe margin and growth are not conflicting
with one another. We should be able to do well on both. And we continue
to stay close to our customers. We continue to invest, the margin we have
helps us to invest, like what you saw in the last two acquisitions and
investment on HyperVault. They are all possible because we are able to
generate margin and it gives us the ability to invest for growth. We don't
believe these are at loggerheads with one another.
Vibhor Singhal:
Okay. Thank you so much for answering my question and all the best.
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Moderator:
Thank you. Our next question is from the line of Ashwin Mehta from Ambit
Capital. Please go ahead.
Ashwin Mehta:
Hi, thanks for the opportunity. One question Samir, what is the impact of
wage hikes that we see in terms of our margins next quarter? And
secondly, any color in terms of this deal flow that we've announced,
which is pretty strong? What is the renewal share in terms of that, given
that there are quite a few deals in the press release where we have
extended our relationship with these clients?
Samir Seksaria:
On the wage increments, you should expect a similar impact on what we
have seen in the past annual increment cycle, which had been in the
range of 150 to 200 basis points.
K Krithivasan:
In terms of colour or the characteristics of the deals of TCV, I would say
about mostly a 50-50 or 45-55 in terms of between renewals and new
programs. I think this quarter maybe about 50% to 55% could be on
renewals, around 40% to 45% would be on new programs. And this varies
typically in a smaller band, between 40% to 60% band, it varies one way
or another.
Ashwin Mehta:
Thanks, Krithi. And just one follow-up, in terms of deals, are you seeing
early renewals wherein vendors like yourself as well are going in for early
renewals or the deals are largely getting renewed on time?
K Krithivasan:
By and large on time, but when we also see an opportunity to go back to a
customer and ensure that there is really a renewal can be done with
greater AI infusion, greater productivity delivered, and at the same time,
with expansion in scope. We do go to the customers, and we offer to
renew early whenever they see value and whenever it's mutually
beneficial as well.
Ashwin Mehta:
Thanks, Krithi. Thanks, Samir. And all the best.
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Moderator:
Thank you. Our next question is from the line of Rishi Jhunjhunwala from
IIFL. Please go ahead.
Rishi Jhunjhunwala:
Yes, thanks for the opportunity. I think my questions have been
answered, but maybe just a quick clarification. Just if we think about your
thought process around wage hikes, right? So, we've deferred it twice in
the last five, six years since COVID. This time, we have reinstated it after
when we announced it in September, back to the April cycle.
Just wanted to understand what's the thought process behind that, given
that the overall demand environment, the supply side environment, and
the macro uncertainties largely remain there and haven't seemed to be
changing materially over the past six to nine months.
K Krithivasan:
Rishi, it's a reflection as a first is we want to ensure that we properly
reward all the associates who have been working tirelessly for us. And as
you know, that while in September, we were able to give increments to
80% of associates, for the senior executive associates we were unable to
give increments at that time.
We wanted to ensure that when we restart our increment cycle, we reset it
and start for everyone. But it's also a reflection of the fact that we believe
that we have enough deal momentum and demand on our side, so that
we'll be able to handle the increased wage cost, wage bill, because of
increments.
Rishi Jhunjhunwala:
While you've started giving annualized AI revenues, would it be
possible to throw some color on AI deals as well, just to get some sense
of how those are progressing?
Aarthi Subramanian:
Rishi, if you look at it, AI deals are -- I would say of two kinds, one is
many of the mega deals that Krithi spoke about today, they have a
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significant amount of AI embedded into them, in terms of how we deliver
the service, also in terms of how we transform clients' business.
But apart from this, when we are saying AI revenue, we are only calling out
the specific AI for business transformation revenue, which we said has
exceeded $2.3 billion on an annualized basis and when you look at the
nature of programs, it's across industries, across markets.
And we see that a lot of these programs are rapid build, 12-to-16-week
delivery type of solutions. These are high impact problems that the
customers are choosing, that we can deliver in faster cycles with forward
deployment engineers. So that is included. Some of the AI modernization
I talked about, which is starting to gain momentum is all included as part
of that.
Rishi Jhunjhunwala:
Understood. Thank you.
Aarthi Subramanian:
And one last thing is agentic BPS, which I missed talking about. I
think that's something which is gaining traction. Agentic AI in business
process services and we see that earlier in FY25, the time taken to
implement AI in business process versus this year, we are seeing faster
adoption cycles from customers, because customers are more confident
of now putting AI into production. But obviously, with all the guardrails,
focus on security, governance and all of that.
Moderator:
Thank you. Our next question is from the line of Gaurav Rateria from
Morgan Stanley. Please go ahead.
Gaurav Rateria:
Hi, thank you for taking my questions. I have two questions for Krithi and
one for Samir. My first question for Krithi is your comment that you made
on the growth in the client's band of revenue bands in mid and large size
and you talked about stability returning.
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Is this due to a lower leakage compared to the past or is it more led by
better macro, which is improving the spend in these accounts? The
second question is on AI. If you keep the macro aside for the moment,
would you expect the new AI services to be accretive to revenue growth in
fiscal '27, net of all the deflation that you see in your renewals existing
business or is it too early to confirm any such trend?
And the last question for Samir is that AI for business, when you look at
the revenue productivity and the margins in that portion of the business,
how does it compare to company average? Is it better? Is it in line? Is it
lower? Thank you.
K Krithivasan:
So, Gaurav, first on the client metric improvement. See it's a combination
of all the factors, because you will not be able to grow if there's no
stability or there's no revenue coming in and essentially, it's a reflection of
the fact, overall at a high level, the clients are more comfortable in getting
into larger transformation programs or some amount of discretionary
spend improving.
And, of course, it's also possible there are some cases of vendor
consolidation happening where you gain market share, but definitely, it
indicates that the stability and the increased confidence from the clients
as well. For your question about AI, again, our expectation is AI will be net
accretive, like to see the initial year, our attempt would be to ensure that
we arrest the degrowth while the AI revenue increase.
But, of course, over a period of time, AI revenue or AI related revenue,
because it will become very difficult to classify after some time on what is
AI, what is AI adjacent revenue, but ensure that they all grow, we will
expect them to grow much faster. At that time, the deflation in the other
part may not matter materially like same cycle with whatever happened
during the digital transformation cycle that trend will resume.
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Samir Seksaria:
Gaurav, on the AI and data part, the revenue productivity is definitely
much better than the TCS average or the traditional business, both at
onsite and offshore. Margins, I will not call out because there would be
investments which would be temporary or in the initial phase, so it
wouldn’t be like to like for comparison.
Gaurav Rateria:
Thank you very much and all the very best.
K Krithivasan:
Thank you, Gaurav.
Moderator:
Thank you. Ladies and gentlemen, that was the last question for today. I
now hand the conference over to management for closing comments.
Over to you.
K Krithivasan:
Thank you, operator.
• We are very pleased with the continuous revenue growth momentum
we have seen in the last 3 quarters. In Q4, our Revenue grew by 1.2%
QoQ in constant currency, with an operating margin of 25.3% and a
net margin of 19.4%.
• We had a very strong TCV of $12 billion in Q4, with 3 mega deals.
• Annualized AI services revenue crossed US $2.3 billion.
We remain dedicated to our goal of establishing ourselves as the world’s
premier AI-driven technology services provider. Our robust five-pillar
strategy, combined with sustained investments across Infrastructure to
Intelligence, continues to advance this objective.
I extend my appreciation to all TCS employees for their unwavering
commitment and professionalism, which have been instrumental to the
company’s continued success.
This concludes our call today.
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Thank you for your participation.
Moderator:
Thank you, members of the management. On behalf of TCS, that
concludes this conference call. Thank you for joining us and you may now
disconnect your lines.
Note: This transcript has been edited for readability and does not purport to be a verbatim
record of the proceedings.
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