Shoppers Stop Limited

rs,

Mumbai 400 051. Stock Symbol : SHOPERSTOP SEC/113/2023-24 BSE Limited Phiroze Jeejeebhoy Towers, Dalal Street, Fort, Mumbai 400 001. Stock Code : 532638 Dear Sir / Madam, Sub.: Press Release

RS 3

PERFORMANCE HIGHLIGHTS Q3 FY24 1 1 KEY HIGHLIGHTS 2 STRATEGIC PILLARS 3 FINANCIALS 2 MARKET OUTLOOK Customer Industry Omni Channel Expansion ▪ Premium or Aspiratio

3X

om Unorganized to Organized, corroborated by expansion ▪ Omnichannel customers tend to spend 3X more than single channel customers ▪ Online platforms’ repeat purchases on rise ▪ Indifferent

Rs 1,484

re than 20K Crs over next 3-4 years* *Economic Times: 13th Dec /4th Jan 3 Q3 HIGHLGHTS – Sales Rs 1,484 Crs, +4% – Festive LTL growth 4% – ATV +6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items

4%

over next 3-4 years* *Economic Times: 13th Dec /4th Jan 3 Q3 HIGHLGHTS – Sales Rs 1,484 Crs, +4% – Festive LTL growth 4% – ATV +6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items per Tick

6%

mes: 13th Dec /4th Jan 3 Q3 HIGHLGHTS – Sales Rs 1,484 Crs, +4% – Festive LTL growth 4% – ATV +6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%,

Rs 5,047

13th Dec /4th Jan 3 Q3 HIGHLGHTS – Sales Rs 1,484 Crs, +4% – Festive LTL growth 4% – ATV +6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%, Repeat 65%

Rs 4,775

th Jan 3 Q3 HIGHLGHTS – Sales Rs 1,484 Crs, +4% – Festive LTL growth 4% – ATV +6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%, Repeat 65% /New 13%

5%

e LTL growth 4% – ATV +6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%, Repeat 65% /New 13% – Beauty outperformed +10%, led by Fragrance +41%; Mak

78%

+6% (Rs 5,047 vs Rs 4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%, Repeat 65% /New 13% – Beauty outperformed +10%, led by Fragrance +41%; Make up +6%; Strong Custo

65%

47 vs Rs 4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%, Repeat 65% /New 13% – Beauty outperformed +10%, led by Fragrance +41%; Make up +6%; Strong Customer engageme

13%

4,775), due to premiumization – Items per Ticket (IPT) +5% – First Citizen @ 78%, Repeat 65% /New 13% – Beauty outperformed +10%, led by Fragrance +41%; Make up +6%; Strong Customer engagement with 2

Management Comments

1

Note

1

Management Comments

Commenting on the Q3FY24 results, Mr. Kavindra Mishra, Executive Director and CEO, Shoppers Stop Ltd, said, “With considerable slowdown on the discretionary spending, we have demonstrated notable resilience in these tough conditions. Our Company has delivered admirable financial results with a Sales growth of 7% despite muted consumer demand. And during the festive period, the sales grew by 9% (LTL +5%). Average Transaction value grew by 6% driven by premiumization and Items per Ticket grew by +5%. Some of the outliers for Q3 are, our external Brands both apparel and non-apparel have grown above average, with better yields on our KPI’s. Our Home Stop has turned around and had an impressive growth of 10%, with a sale of Rs. 42 Crs. We reported a GAAP EBITDA of Rs.219 Crs vs Rs.240 Crs in FY23. Our EBITDA has been lower due to one-time Income of Rs.17 Crs as other Income in FY23 and we have made provision for obsolescence of circa Rs.9 Crs during the quarter. We have observed that despit

Note

We have published a detailed Non-GAAP and GAAP Income Statement. Our non-GAAP measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. About Shoppers Stop Limited: Shoppers Stop Ltd. is the nation's leading premier retailer of fashion and beauty brands established in 1991. Spread across 105 department stores, the Company also operates 7 premium home concept stores, 88 Specialty Beauty stores of M.A.C, Estée Lauder, Bobbi Brown, Clinique, Jo Malone, Too Faced, SS Beauty, 10 Intune stores and 23 Airport doors, occupying area of 4.1 M sq. ft. Shoppers Stop is home to one of the country's longest running and most coveted loyalty program 'First Citizen'. The Company's one-of-a-kind shopping assistance service, 'Personal Shopper' is revolutionizing the way Indian’s shop, bringing more value, comfort, and convenience to customer experi